phone CHEVROLET EXPRESS 2018 Owner's Guide

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 2/2/18
336 OnStar
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the
myChevrolet mobile app, or by
contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyChevrolet Mobile App (If
Available)
Download the myChevrolet mobile
app to compatible Apple and
Android smartphones. Chevrolet
users can access the following
services from a smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System. .
Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Chevrolet on social
media.
For myChevrolet mobile app
information and compatibility, see
www.my.chevrolet.com.
An active OnStar service,
compatible device, factory-installed
remote start, and power locks are
required. Data rates apply. See
www.onstar.com for details and
system limitations.Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
OnStar AtYourService
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
=as follows.
Make a Call
1. Press
=. System responds:
“OnStar ready.”

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 2/2/18
OnStar 339
Advanced Vehicle Diagnostics,
Remote Services, Roadside
Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar User Terms,
Privacy Statement, and Software
Terms:
.Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.
. Press
Qto speak with an
Advisor.
OnStar services cannot work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar services. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar
—such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage
to the vehicle in a crash, or wireless
phone network congestion or
jamming —may prevent service.
See Radio Frequency Statement
0 328.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions. Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 2/2/18
346 Index
Cigarette Lighter . . . . . . . . . . . . . . . . . 96
Circuit Breakers . . . . . . . . . . . . . . . . 248
CleaningExterior Care . . . . . . . . . . . . . . . . . 292
Interior Care . . . . . . . . . . . . . . . . . . 296
Climate Control Systems . . . . . . . 156 Air Conditioning . . . . . . . . . . . . . . 156
Heating . . . . . . . . . . . . . . . . . . . . . . . 156
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Rear Heating System . . . . . . . . . 158
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Cluster, Instrument . . . . . . . . . . . . . . 98
Collision Damage Repair . . . . . . . 325
Compartments
Storage . . . . . . . . . . . . . . . . . . . . . . . . . 88
Compass . . . . . . . . . . . . . . . . . . . . . . . . 93
Connections
OnStar . . . . . . . . . . . . . . . . . . . . . . . 335
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 188
Control of a Vehicle . . . . . . . . . . . . . 164
Convex Mirrors . . . . . . . . . . . . . . . . . . 36
Coolant Engine Temperature Gauge . . 101
Cooling . . . . . . . . . . . . . . . . . . . . 156, 158
Cooling System . . . . . . . . . . . . . . . . . 229 Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . . 324
Cruise Control . . . . . . . . . . . . . . . . . . 191 Light . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Customer Assistance . . . . . . . . . . . 321 Offices . . . . . . . . . . . . . . . . . . . . . . . . 320
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 321
Customer Information Service PublicationsOrdering Information . . . . . . . . 327
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 318
D
Damage Repair, Collision . . . . . . . 325
Danger, Warning, and Caution . . . . 2
Data CollectionInfotainment System . . . . . . . . . . 331
OnStar . . . . . . . . . . . . . . . . . . . . . . . 331
Data Recorders, Event . . . . . . . . . 330
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . . 123
Defensive Driving . . . . . . . . . . . . . . . 163
Delayed Locking . . . . . . . . . . . . . . . . . 30
Devices Auxiliary . . . . . . . . . . . . . . . . . . . . . . 143 Diagnostics
OnStar . . . . . . . . . . . . . . . . . . . . . . . 337
Distracted Driving . . . . . . . . . . . . . . . 163
Dome Lamps . . . . . . . . . . . . . . . . . . . 126
Door Cargo Door Relocking . . . . . . . . . . 30
Delayed Locking . . . . . . . . . . . . . . . . 30
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Power Locks . . . . . . . . . . . . . . . . . . . . 30
Rear Doors . . . . . . . . . . . . . . . . . . . . . 33
Side . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Sliding . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Drive Belt Routing, Engine . . . . . . 317
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . 111
Driving
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 202
Defensive . . . . . . . . . . . . . . . . . . . . . 163
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 164
For Better Fuel Economy . . . . . . . 23
Hill and Mountain Roads . . . . . . 167
If the Vehicle is Stuck . . . . . . . . . 169
Loss of Control . . . . . . . . . . . . . . . 165
Off-Road Recovery . . . . . . . . . . . 165
Vehicle Load Limits . . . . . . . . . . . 169

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 2/2/18
350 Index
MirrorsConvex . . . . . . . . . . . . . . . . . . . . . . . . . 36
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 37
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 37
Manual . . . . . . . . . . . . . . . . . . . . . . . . . 36
Manual Rearview . . . . . . . . . . . . . . . 37
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Trailer Tow . . . . . . . . . . . . . . . . . . . . . . 36
Mirrors, Interior Rearview . . . . . . . . 37
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 264
Multi-band Antenna . . . . . . . . . . . . . 138
N
Navigation OnStar . . . . . . . . . . . . . . . . . . . . . . . 334
New Vehicle Break-In . . . . . . . . . . . 173
Noise Control System . . . . . . . . . . 240
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . . 99 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 165
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 220
Engine Oil Life System . . . . . . . 222
Engine Oil Pressure Gauge . . . 100 Oil (cont'd)
Pressure Light . . . . . . . . . . . . . . . . 109
Older Children, Restraints . . . . . . . 68
Online Owner Center . . . . . . . . . . . 321
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 331
OnStar Additional Information . . . . . . . . . . . . . . . . . . . . 338
OnStar Connections . . . . . . . . . . . . 335
OnStar Diagnostics . . . . . . . . . . . . . 337
OnStar Emergency . . . . . . . . . . . . . 333
OnStar Navigation . . . . . . . . . . . . . . 334
OnStar Overview . . . . . . . . . . . . . . . 332
OnStar Security . . . . . . . . . . . . . . . . 334
OnStar System . . . . . . . . . . . . . . . . . 148
Operation Infotainment System . . . . . . . . . . 133
Ordering Service Publications . . . . . . . . . . 327
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Overheating, Engine . . . . . . . . . . . . 233
Overview . . . . . . . . . . . . . . . . . . 130, 132
P
Park Shifting Into . . . . . . . . . . . . . . . . . . . 179
Shifting Out of . . . . . . . . . . . . . . . . 180 Parking
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 187
Brake and P (Park)
Mechanism Check . . . . . . . . . . 242
Over Things That Burn . . . . . . . 180
Parking Assist . . . . . . . . . . . . . . . . . . 194
Perchlorate Materials Requirements, California . . . . . . 215
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . .116
Phone
Bluetooth . . . . . . . . . . . . . . . . . . . . . 148
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 30
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . 95
Protection, Battery . . . . . . . . . . . . 127
Retained Accessory (RAP) . . . 177
Seat Adjustment . . . . . . . . . . . . . . . . 42
Steering Fluid . . . . . . . . . . . . . . . . . 235
Windows . . . . . . . . . . . . . . . . . . . . . . . 38
Pregnancy, Using Seat Belts . . . . 54
Privacy Vehicle Data Recording . . . . . . . 330
Program
Courtesy Transportation . . . . . . 324

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 2/2/18
352 Index
Seats (cont'd)Reclining Seatbacks . . . . . . . . . . . . 43
Securing Child Restraints . . . . 82, 84
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . .110
OnStar . . . . . . . . . . . . . . . . . . . . . . . 334
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 34
Service . . . . . . . . . . . . . . . . . . . . . . . . . 161 Accessories and
Modifications . . . . . . . . . . . . . . . . 215
Climate Control System . . . . . . . 156
Doing Your Own Work . . . . . . . . 215
Maintenance Records . . . . . . . . 313
Maintenance, General Information . . . . . . . . . . . . . . . . . . 301
Parts Identification Label . . . . . 314
Publications Ordering Information . . . . . . . . . . . . . . . . . . 327
Scheduling Appointments . . . . . 324
Services Special Application . . . . . . . . . . . 307
Servicing the Airbag . . . . . . . . . . . . . 66
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 241
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 179
Out of Park . . . . . . . . . . . . . . . . . . . 180 Side Blind Zone Alert (SBZA) . . . 195
Side Door . . . . . . . . . . . . . . . . . . . . . . . 32
Sidemarker
Bulb Replacement . . . . . . . . . . . . 245
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 125
Sliding Door . . . . . . . . . . . . . . . . . . . . . 33
Special Application Services . . . . 307
Specifications and
Capacities . . . . . . . . . . . . . . . . . . . . . 315
Speedometer . . . . . . . . . . . . . . . . . . . . 99
StabiliTrak
OFF Light . . . . . . . . . . . . . . . . . . . . . 108
Start Assist, Hill . . . . . . . . . . . . . . . . . 188
Start Vehicle, Remote . . . . . . . . . . . 28
Starter Switch Check . . . . . . . . . . . 241
Starting the Engine . . . . . . . . . . . . . 175
Steering . . . . . . . . . . . . . . . . . . . . . . . . 164 Fluid, Power . . . . . . . . . . . . . . . . . . 235
Wheel Adjustment . . . . . . . . . . . . . . 91
Wheel Controls . . . . . . . . . . . . . . . . . 91
Storage Areas Front . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Storage Compartments . . . . . . . . . . 88
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 169
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 40 Swing-out Windows . . . . . . . . . . . . . . 39
Switches
Airbag On-Off . . . . . . . . . . . . . . . . . . . 63
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Infotainment . . . . . . . . . . . . . 129, 331
Noise Control . . . . . . . . . . . . . . . . . 240
T
Taillamps . . . . . . . . . . . . . . . . . . . . . . . 245
Text Telephone (TTY) Users . . . . 321
Theft-Deterrent Systems . . . . . . . . . 34Immobilizer . . . . . . . . . . . . . . . . . . . . . 34
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255 All-Season . . . . . . . . . . . . . . . . . . . . 256
All-Terrain . . . . . . . . . . . . . . . . . . . . 256
Buying New Tires . . . . . . . . . . . . . 271
Chains . . . . . . . . . . . . . . . . . . . . . . . . 276
Changing . . . . . . . . . . . . . . . . . . . . . 278
Designations . . . . . . . . . . . . . . . . . 259
Different Size . . . . . . . . . . . . . . . . . 273
Dual Rotation . . . . . . . . . . . . . . . . . 270
Full-Size Spare . . . . . . . . . . . . . . . 285
If a Tire Goes Flat . . . . . . . . . . . . 276
Inspection . . . . . . . . . . . . . . . . . . . . 268
Pressure . . . . . . . . . . . . . . . . . . . . . . 263
Pressure Light . . . . . . . . . . . . . . . . 109