ECO mode CHEVROLET EXPRESS 2019 Owner's Guide

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
282 Vehicle Care
message should go off when the
TPMS sensors are installed and
the sensor matching process is
performed successfully. See
your dealer for service.
. Replacement tires or wheels do
not match the original equipment
tires or wheels. Tires and wheels
other than those recommended
could prevent the TPMS from
functioning properly. See Buying
New Tires 0286.
. Operating electronic devices or
being near facilities using radio
wave frequencies similar to the
TPMS could cause the TPMS
sensors to malfunction.
If the TPMS is not functioning
properly, it cannot detect or signal a
low tire pressure condition. See
your dealer for service if the TPMS
malfunction light and DIC message
come on and stay on.
TPMS Sensor Matching
Process
Each TPMS sensor has a unique
identification code. The identification
code needs to be matched to a new tire/wheel position after rotating the
vehicle’s tires or replacing one or
more of the TPMS sensors. Also,
the TPMS sensor matching process
should be performed after replacing
a spare tire with a road tire
containing the TPMS sensor. The
malfunction light and the DIC
message should go off at the next
ignition cycle. The sensors are
matched to the tire/wheel positions,
using a TPMS relearn tool, in the
following order: driver side front tire,
passenger side front tire, passenger
side rear tire, and driver side rear.
See your dealer for service or to
purchase a relearn tool. A TPMS
relearn tool can also be purchased.
See Tire Pressure Monitor Sensor
Activation Tool at
www.gmtoolsandequipment.com or
call 1-800-GM TOOLS
(1-800-468-6657).
There are two minutes to match the
first tire/wheel position, and
five minutes overall to match all four
tire/wheel positions. If it takes
longer, the matching process stops
and must be restarted.
The TPMS sensor matching
process is:
1. Set the parking brake.
2. Turn the ignition on without starting the vehicle. See
Ignition Positions 0176.
3. Press the Remote Keyless Entry (RKE) transmitter's
Q
andKbuttons at the same
time for approximately
five seconds. The horn sounds
twice to signal the receiver is in
relearn mode and TIRE
LEARNING ACTIVE message
displays on the DIC screen.
If the vehicle does not have
RKE, press the Driver
Information Center (DIC)
vehicle information button until
the PRESS VTO RELEARN
TIRE POSITIONS message
displays. The horn sounds
twice to signal the receiver is in
relearn mode and TIRE
LEARNING ACTIVE message
displays on the DIC screen.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
Vehicle Care 291
Caution (Continued)
too fast or spinning the wheels
with chains on will damage the
vehicle.
For Cutaway models with LT245/
75R16 or LT225/75R16 size single
or dual rear tires, use Low Profile
Z-Chain or SAE Class S cables.
For Cargo or Passenger models
with LT225/75R16 or LT245/75R16
size tires, use Low Profile Z-Chain
cables. SAE Class S chains are not
recommended.
If the vehicle has dual rear tires, do
not use individual tire chains. Use
tire chains that fit across both dual
tires.
If a Tire Goes Flat
It is unusual for a tire to blow out
while driving, especially if the tires
are maintained properly. See Tires
0 270. If air goes out of a tire, it is
much more likely to leak out slowly. But if there ever is a blowout, here
are a few tips about what to expect
and what to do:
If a front tire fails, the flat tire
creates a drag that pulls the vehicle
toward that side. Take your foot off
the accelerator pedal and grip the
steering wheel firmly. Steer to
maintain lane position, and then
gently brake to a stop, well off the
road, if possible.
A rear blowout, particularly on a
curve, acts much like a skid and
may require the same correction as
used in a skid. Stop pressing the
accelerator pedal and steer to
straighten the vehicle. It may be
very bumpy and noisy. Gently brake
to a stop, well off the road,
if possible.
{Warning
Driving on a flat tire will cause
permanent damage to the tire.
Re-inflating a tire after it has been
driven on while severely
(Continued)
Warning (Continued)
underinflated or flat may cause a
blowout and a serious crash.
Never attempt to re-inflate a tire
that has been driven on while
severely underinflated or flat.
Have your dealer or an authorized
tire service center repair or
replace the flat tire as soon as
possible.
{Warning
Lifting a vehicle and getting under
it to do maintenance or repairs is
dangerous without the
appropriate safety equipment and
training. If a jack is provided with
the vehicle, it is designed only for
changing a flat tire. If it is used for
anything else, you or others could
be badly injured or killed if the
vehicle slips off the jack. If a jack
is provided with the vehicle, only
use it for changing a flat tire.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
Customer Information 339
.Locate owner resources such as
lease-end, financing, and
warranty information.
. Retrieve your favorite articles,
quizzes, tips, and multimedia
galleries organized into the
Featured Articles and Auto Care
Sections.
. Download owner ’s manuals.
. Find the
Chevrolet-recommended
maintenance services.
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement, up to certain limits,
of eligible aftermarket adaptive
equipment required for the vehicle, such as hand controls or a
wheelchair/scooter lift for the
vehicle.
To learn about the GM Mobility
program, see www.gmmobility.com
or call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has
a Mobility program. See www.gm.ca
or call 1-800-GM-DRIVE
(800-463-7483) for details. TTY
users call 1-800-263-3830.
Roadside Assistance
Program
For U.S.-purchased vehicles, call
1-800-243-8872. (Text Telephone
(TTY): 1-888-889-2438.)
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.
Your name, home address, and
home telephone number
. Telephone number of your
location
. Location of the vehicle
. Model, year, color, and license
plate number of the vehicle
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
. Description of the problem
Coverage
Services are provided for the
duration of the vehicle’s powertrain
warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
344 Customer Information
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
0339.
Gather the following information:
. Driver name, address, and
telephone number
. Driver license number
. Owner name, address, and
telephone number
. Vehicle license plate number
. Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle Choose a reputable repair facility
that uses quality replacement parts.
See
“Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 065.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the
engine, transmission, axle,
suspension, brakes, electrical
system, steering system, body, etc.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
Customer Information 345
Customer Literature
Owner’s manuals are written
specifically for owners and are
intended to provide basic
operational information about the
vehicle. The owner ’s manual
includes the Maintenance Schedule
for all models.
Customer literature publications
available for purchase include
owner ’s manuals, warranty
manuals, infotainment manuals, and
portfolios. Portfolios include an
owner ’s manual, warranty manual,
infotainment manual, if applicable,
and zip lock bag or pouch.
Current and Past Models
Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday–Friday, 8:00 a.m.–6:00 p.m.
eastern time For credit card orders only (VISA,
MasterCard, or Discover), see
Helm, Inc. at: www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
complies with Part 15/Part 18 of the
Federal Communications
Commission (FCC) rules and with
Innovation, Science and Economic
Development (ISED) Canada's
RSP-100 / license-exempt RSS's /
ICES-001.
Operation is subject to the following
two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
Index 367
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 330
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 324
Maintenance Schedule . . . . . . . . . 319 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 327
Malfunction Indicator Lamp . . . . . 108
Manual Mirrors . . . . . . . . . . . . . . . . . . 38
Manual Mode . . . . . . . . . . . . . . . . . . . 188
Manual Windows . . . . . . . . . . . . . . . . 40
Media Avoiding Untrusted Devices . . 141
Messages Engine Power . . . . . . . . . . . . . . . . .119
Vehicle . . . . . . . . . . . . . . . . . . . . . . . .119
Vehicle Speed . . . . . . . . . . . . . . . . .119
Mirrors
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 38
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 39
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 39
Manual . . . . . . . . . . . . . . . . . . . . . . . . . 38
Manual Rearview . . . . . . . . . . . . . . . 39
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Trailer Tow . . . . . . . . . . . . . . . . . . . . . . 38
Mirrors, Interior Rearview . . . . . . . . 39 Monitor System, Tire
Pressure . . . . . . . . . . . . . . . . . . . . . . 279
Multi-band Antenna . . . . . . . . . . . . . 141
N
Navigation Connected Services . . . . . . . . . . 357
New Vehicle Break-In . . . . . . . . . . . 176
Noise Control System . . . . . . . . . . 255
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . 102 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 168
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 235
Engine Oil Life System . . . . . . . 237
Engine Oil Pressure Gauge . . . 103
Pressure Light . . . . . . . . . . . . . . . . .112
Older Children, Restraints . . . . . . . 72
Online Owner Center . . . . . . . . . . . 338
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 348
OnStar Additional Information . . . . . . . . . . . . . . . . . . . . 351
OnStar Emergency . . . . . . . . . . . . . 350
OnStar Overview . . . . . . . . . . . . . . . 349
OnStar Security . . . . . . . . . . . . . . . . 351
OnStar System . . . . . . . . . . . . . . . . . 151 Operation
Infotainment System . . . . . . . . . . 136
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Overheating, Engine . . . . . . . . . . . . 248
Overview . . . . . . . . . . . . . . . . . . 133, 135
P
Park Shifting Into . . . . . . . . . . . . . . . . . . . 182
Shifting Out of . . . . . . . . . . . . . . . . 183
Park Assist . . . . . . . . . . . . . . . . . . . . . 199
Parking
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 191
Brake and P (Park)Mechanism Check . . . . . . . . . . 257
Over Things That Burn . . . . . . . 184
Perchlorate Materials Requirements, California . . . . . . 230
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 120
Phone Bluetooth . . . . . . . . . . . . . . . . . . . . . 151
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 31
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . 98
Protection, Battery . . . . . . . . . . . . 131

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
370 Index
Theft-Deterrent Systems (cont'd)Immobilizer . . . . . . . . . . . . . . . . . . . . . 37
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270 All-Season . . . . . . . . . . . . . . . . . . . . 271
Buying New Tires . . . . . . . . . . . . . 286
Chains . . . . . . . . . . . . . . . . . . . . . . . . 290
Changing . . . . . . . . . . . . . . . . . . . . . 292
Designations . . . . . . . . . . . . . . . . . 274
Different Size . . . . . . . . . . . . . . . . . 287
Dual Rotation . . . . . . . . . . . . . . . . . 285
Full-Size Spare . . . . . . . . . . . . . . . 301
If a Tire Goes Flat . . . . . . . . . . . . 291
Inspection . . . . . . . . . . . . . . . . . . . . 283
Pressure . . . . . . . . . . . . . . . . . . . . . . 278
Pressure Light . . . . . . . . . . . . . . . . .112
Pressure Monitor Operation . . 280
Pressure Monitor System . . . . . 279
Rotation . . . . . . . . . . . . . . . . . . . . . . 283
Sidewall Labeling . . . . . . . . . . . . . 272
Terminology and Definitions . . 275
Uniform Tire QualityGrading . . . . . . . . . . . . . . . . . . . . . 288
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 289
Wheel Replacement . . . . . . . . . . 289
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 285 Tires (cont'd)
Winter . . . . . . . . . . . . . . . . . . . . . . . . 271
Top Tier Fuel . . . . . . . . . . . . . . . . . . . 206
Tow/Haul Mode . . . . . . . . . . . . . . . . . 189
Tow/Haul Mode Light . . . . . . . . . . . 111
Towing Driving Characteristics . . . . . . . . 210
Equipment . . . . . . . . . . . . . . . . . . . . 222
General Information . . . . . . . . . . 210
Recreational Vehicle . . . . . . . . . . 306
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 215
Trailer Sway Control (TSC) . . . 225
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 306
Traction
Control System(TCS)/StabiliTrak Light . . . . . . .112
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . 192
Trailer Sway Control (TSC) . . . . . . . . . . 225
Tow Mirrors . . . . . . . . . . . . . . . . . . . . . 38
Towing . . . . . . . . . . . . . . . . . . . . . . . . 215
Transmission
Automatic . . . . . . . . . . . . . . . . . . . . . 185
Fluid, Automatic . . . . . . . . . 238, 241
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . 341 Trip Odometer . . . . . . . . . . . . . . . . . . 102
Turn and Lane-Change
Signals . . . . . . . . . . . . . . . . . . . . . . . . 128
U
Uniform Tire Quality Grading . . . 288
Using This Manual . . . . . . . . . . . . . . . . 2
V
VehicleAlarm System . . . . . . . . . . . . . . . . . . 36
Canadian Owners . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . 167
Identification Number (VIN) . . . 331
Load Limits . . . . . . . . . . . . . . . . . . . 172
Messages . . . . . . . . . . . . . . . . . . . . .119
Personalization . . . . . . . . . . . . . . . 120
Remote Start . . . . . . . . . . . . . . . . . . . 29
Security . . . . . . . . . . . . . . . . . . . . . . . . 36
Speed Messages . . . . . . . . . . . . . .119
Towing . . . . . . . . . . . . . . . . . . . . . . . . 306
Vehicle Ahead Indicator . . . . . . . . 111
Vehicle Care
Tire Pressure . . . . . . . . . . . . . . . . . 278
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . . . . . . . . . . 347
Ventilation, Air . . . . . . . . . . . . . . . . . . 164
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Voltmeter Gauge . . . . . . . . . . . . . . . 105