key CHEVROLET EXPRESS 2019 Repair Manual

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
312 Vehicle Care
Caution (Continued)
Damage could occur and the
repairs would not be covered by
the vehicle warranty.
Brake System
Visually inspect brake lines and
hoses for proper hook-up, binding,
leaks, cracks, chafing, etc. Inspect
disc brake pads for wear and rotors
for surface condition. Inspect drum
brake linings/shoes for wear or
cracks. Inspect all other brake parts.
Steering, Suspension, and
Chassis Components
Visually inspect steering,
suspension, and chassis
components for damaged, loose,
or missing parts or signs of wear at
least once a year.
Inspect power steering for proper
attachment, connections, binding,
leaks, cracks, chafing, etc.
Visually check constant velocity joint
boots and axle seals for leaks.Lubricate the upper and lower
control arm ball joints, at least every
other engine oil change.
Lubricate the tie rod ball joints, idler
arm pivot shaft bearings, idler arm
socket, and pitman arm socket, at
least every other engine oil change.
Caution
Lubrication of applicable steering/
suspension points should not be
done unless the temperature is
−12 °C (10 °F) or higher,
or damage could result.
Body Component Lubrication
Lubricate all key lock cylinders,
hood hinges, liftgate hinges, and the
fuel door hinge unless the
components are plastic. Applying
silicone grease on weatherstrips
with a clean cloth will make them
last longer, seal better, and not stick
or squeak.
Underbody Maintenance
At least twice a year, spring and fall,
use plain water to flush dirt and
debris from the vehicle's underbody.
Your dealer or an underbody car
washing system can do this. If not
removed, rust and corrosion can
develop.
Do not directly power wash the
transfer case and/or front/rear axle
output seals. High pressure water
can overcome the seals and
contaminate the fluid. Contaminated
fluid will decrease the life of the
transfer case and/or axles and
should be replaced.
Sheet Metal Damage
If the vehicle is damaged and
requires sheet metal repair or
replacement, make sure the body
repair shop applies anti-corrosion
material to parts repaired or
replaced to restore corrosion
protection.
Original manufacturer replacement
parts will provide the corrosion
protection while maintaining the
vehicle warranty.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
328 Service and Maintenance
UsageFluid/Lubricant
Key Lock Cylinders, Hood Hinges Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in Canada 10953474).
Power Steering System GM Power Steering Fluid (GM Part No. 19329450, in Canada 19329451).
Rear Axle (Dual Rear Wheels) SAE 75W-90 Synthetic Axle Lubricant (GM Part No. 88900401, in Canada 89021678).
Rear Axle (Single Rear Wheels) SAE 75W-85 Synthetic Axle Lubricant (GM Part No. 19300457, in Canada 19300458).
Weatherstrip Conditioning Weatherstrip lubricant (GM Part No. 3634770, in Canada 10953518) or equivalent.
Weatherstrip Squeaks Synthetic Grease with Teflon, Superlube (GM Part No. 12371287, in Canada 10953437).
Windshield Washer Automotive windshield washer fluid that meets regional freeze protection requirements.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
350 OnStar
Press=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
. Make a call, end a call,
or answer an incoming call.
. Give OnStar Hands-Free Calling
voice commands.
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped. PressQto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/
7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
360 Connected Services
Make a Call1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds:
“OK, calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds:
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
If equipped, press
=and touch
Account Services to view the
number of remaining minutes,
available Wi-Fi data, and other
account information.
Diagnostics
By monitoring and reporting on the
vehicle's key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for
details and system limitations.
Features are subject to change. For
updates on feature capabilities, see
my.chevrolet.com. Message and
data rates may apply.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
366 Index
J
Jump Starting - NorthAmerica . . . . . . . . . . . . . . . . . . . . . . . 302
K
Keyless EntryRemote (RKE) System . . . . . . . . . 27
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
L
Labeling, Tire Sidewall . . . . . . . . . . 272
Lamps Daytime Running (DRL) . . . . . . 127
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 129
Exterior Controls . . . . . . . . . . . . . . 125
Exterior Lamps OffReminder . . . . . . . . . . . . . . . . . . . 126
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . 131
License Plate . . . . . . . . . . . . . . . . . 262
Malfunction Indicator (Check Engine) . . . . . . . . . . . . . 108
Reading . . . . . . . . . . . . . . . . . . . . . . 130
Taillamps . . . . . . . . . . . . . . . . . . . . . 261
Lamps, Bulb Replacement . . . . . . 260
Lane Departure
Warning (LDW) . . . . . . . . . . . . . . . . 204 Lane Departure Warning
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Lap-Shoulder Belt . . . . . . . . . . . . . . . 53
LATCH System Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . . . 85
LATCH, Lower Anchors and
Tethers for Children . . . . . . . . . . . . 79
Lighter, Cigarette . . . . . . . . . . . . . . . . 99
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . 130
Entry/Exit . . . . . . . . . . . . . . . . . . . . . 130
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Illumination Control . . . . . . . . . . . 129
Lights Airbag On-Off . . . . . . . . . . . . . . . . . 106
Airbag Readiness . . . . . . . . . . . . . 105
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . . .110
Brake System Warning . . . . . . . 109
Charging System . . . . . . . . . . . . . 107
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . 108
Cruise Control . . . . . . . . . . . . . . . . .114
Engine Oil Pressure . . . . . . . . . . .112
Flash-to-Pass . . . . . . . . . . . . . . . . . 126 Lights (cont'd)
High-Beam On . . . . . . . . . . . . . . . . .113
High/Low Beam Changer . . . . . 126
Lane Departure Warning . . . . . . . 111
Low Fuel Warning . . . . . . . . . . . . .113
Seat Belt Reminders . . . . . . . . . . 105
Security . . . . . . . . . . . . . . . . . . . . . . .113
StabiliTrak OFF . . . . . . . . . . . . . . . . 111
Tire Pressure . . . . . . . . . . . . . . . . . .112
Tow/Haul Mode . . . . . . . . . . . . . . . . 111
Traction Control System
(TCS)/StabiliTrak . . . . . . . . . . . . .112
Locking Rear Axle . . . . . . . . . . . . . . 194
Locks Automatic Door . . . . . . . . . . . . . . . . . 32
Cargo Door Relocking . . . . . . . . . . 31
Delayed Locking . . . . . . . . . . . . . . . . 32
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Lockout Protection . . . . . . . . . . . . . . 32
Power Door . . . . . . . . . . . . . . . . . . . . . 31
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Loss of Control . . . . . . . . . . . . . . . . . 168
Low Fuel Warning Light . . . . . . . . . 113
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 79

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
368 Index
Power (cont'd)Retained Accessory (RAP) . . . 180
Seat Adjustment . . . . . . . . . . . . . . . . 44
Steering Fluid . . . . . . . . . . . . . . . . . 250
Windows . . . . . . . . . . . . . . . . . . . . . . . 40
Pregnancy, Using Seat Belts . . . . 57
Privacy Vehicle Data Recording . . . . . . . 347
Program
Courtesy Transportation . . . . . . 341
Prohibited Fuels . . . . . . . . . . . . . . . . 206
Proposition 65 Warning,
California . . . . . . . . . . . .229, 253, 302, Back Cover
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . 344
R
Radio Frequency Statement . . . . 345
Radio Reception . . . . . . . . . . . . . . . . 140
RadiosAM-FM Radio . . . . . . . . . . . . . . . . . 138
Satellite . . . . . . . . . . . . . . . . . . . . . . . 139
Reading Lamps . . . . . . . . . . . . . . . . . 130
Rear Axle . . . . . . . . . . . . . . . . . . . . . . . 254 Locking . . . . . . . . . . . . . . . . . . . . . . . 194
Rear Climate Control System . . . 161 Rear Doors . . . . . . . . . . . . . . . . . . . . . . 35
Rear Heating System . . . . . . . . . . . 161
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 46
Rear Vision Camera (RVC) . . . . . 198
Rear Windows . . . . . . . . . . . . . . . . . . . 42
Rearview Mirrors . . . . . . . . . . . . . . . . 39
Reclining Seatbacks . . . . . . . . . . . . . 45
Recommended
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 327
Records Maintenance . . . . . . . . . . . . . . . . . . 330
Recreational Vehicle Towing . . . . 306
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 339
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . 27
Remote Vehicle Start . . . . . . . . . . . . 29
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 71
Maintenance . . . . . . . . . . . . . . . . . . 329
Replacing Airbag System . . . . . . . . 71
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . . 85
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 59 Reporting Safety Defects
Canadian Government . . . . . . . . 346
General Motors . . . . . . . . . . . . . . . 346
U.S. Government . . . . . . . . . . . . . 346
Restraints Where to Put . . . . . . . . . . . . . . . . . . . 77
Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . . . . 180
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 169
Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . . . . 339
Rotation, Tires . . . . . . . . . . . . . . . . . . 283
Routing, Engine Drive Belt . . . . . . 334
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . 185
S
Safety Defects Reporting
Canadian Government . . . . . . . . 346
General Motors . . . . . . . . . . . . . . . 346
U.S. Government . . . . . . . . . . . . . 346
Safety Locks . . . . . . . . . . . . . . . . . . . . . 32
Safety System Check . . . . . . . . . . . . 58
Satellite Radio . . . . . . . . . . . . . . . . . . 139
Scheduling Appointments . . . . . . . 341
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 50 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58