trailer CHEVROLET EXPRESS 2019 Owner's Manual

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
16 In Brief
Vehicles with Air Conditioning
1. Fan Control
2. Temperature Control
3. Air Delivery Mode Control
4. Rear Window Defogger
See Climate Control Systems 0159.
See Rear Heating System 0161,
if equipped or Rear Climate Control
System 0161, if equipped.
Transmission
Range Selection Mode
If equipped, Range Selection Mode
helps control the vehicle's
transmission and vehicle speed while driving downhill or towing a
trailer by letting you select a desired
range of gears.
To use this feature:
1. Move the shift lever to M (Manual Mode).
2. Press the +/− buttons on the
shift lever, to select the desired
range of gears for current
driving conditions.
When M (Manual Mode) is selected,
the transmission will downshift and
a number displays in the Driver
Information Center (DIC) next to the
M indicating the current gear.
Grade Braking is not available when
Range Selection Mode is active.
See Tow/Haul Mode 0189.
While using Range Selection Mode,
cruise control and the Tow/Haul
Mode can be used. See Manual
Mode 0188.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
Keys, Doors, and Windows 25
Keys, Doors, and
Windows
Keys and Locks
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . . 27
Remote Keyless Entry (RKE) System Operation . . . . . . . . . . . . 27
Remote Vehicle Start . . . . . . . . . . 29
Door Locks . . . . . . . . . . . . . . . . . . . . 30
Power Door Locks . . . . . . . . . . . . . 31
Cargo Door Relocking . . . . . . . . . 31
Delayed Locking . . . . . . . . . . . . . . . 32
Automatic Door Locks . . . . . . . . . 32
Lockout Protection . . . . . . . . . . . . . 32
Safety Locks . . . . . . . . . . . . . . . . . . . 32
Doors
Side Door (60/40 Swing-Out) . . . . . . . . . . . . . . . . . . . 33
Sliding Door . . . . . . . . . . . . . . . . . . . 34
Rear Doors . . . . . . . . . . . . . . . . . . . . 35
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . . . 36
Vehicle Alarm System . . . . . . . . . 36
Immobilizer . . . . . . . . . . . . . . . . . . . . 37
Immobilizer Operation . . . . . . . . . 37
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . . . 38
Manual Mirrors . . . . . . . . . . . . . . . . . 38
Trailer-Tow Mirrors . . . . . . . . . . . . . 38
Power Mirrors . . . . . . . . . . . . . . . . . . 39
Folding Mirrors . . . . . . . . . . . . . . . . . 39
Heated Mirrors . . . . . . . . . . . . . . . . . 39
Interior Mirrors
Interior Rearview Mirrors . . . . . . . 39
Manual Rearview Mirror . . . . . . . . 39
Windows
Windows . . . . . . . . . . . . . . . . . . . . . . . 40
Manual Windows . . . . . . . . . . . . . . 40
Power Windows . . . . . . . . . . . . . . . 40
Swing-Out Windows . . . . . . . . . . . 41
Enhanced Technology Glass . . . 42
Rear Windows . . . . . . . . . . . . . . . . . 42
Sun Visors . . . . . . . . . . . . . . . . . . . . . 42
Keys and Locks
Keys
{Warning
Leaving children in a vehicle with
the ignition key is dangerous and
children or others could be
seriously injured or killed. They
could operate the power windows
or other controls or make the
vehicle move. The windows will
function with the keys in the
ignition, and children or others
could be caught in the path of a
closing window. Do not leave
children in a vehicle with the
ignition key.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
38 Keys, Doors, and Windows
3. After the engine has started,turn the ignition off and remove
the key.
4. Insert the key to be programmed and turn the
ignition on within 10 seconds of
removing the previous key.
The security message will turn
off once the key has been
programmed. It may not be
apparent that the security
message went on due to how
quickly the key is programmed.
5. Repeat Steps 1–4 if additional keys are to be programmed.
If you lose or damage a
PASS-Key III+ key, see your dealer
or a locksmith who can service
PASS-Key III+ to have a new
key made.
Do not leave the key or device that
disarms or deactivates the
theft-deterrent system in the vehicle.Exterior Mirrors
Convex Mirrors
{Warning
A convex mirror can make things,
like other vehicles, look farther
away than they really are. If you
cut too sharply into the next lane,
you could hit a vehicle that is
driving next to you. Check the
inside mirror or glance over your
shoulder before changing lanes.
If equipped, the lower portion of the
driver and passenger side mirror is
convex. A convex mirror's surface is
curved so more can be seen from
the driver seat. The convex mirror
can be adjusted manually to the
driver preferred position for better
vision.
Manual Mirrors
Adjust the mirrors by moving the
mirror up and down and left and
right. The mirrors can be manually folded
in or out.
On the lower portion of each mirror
is an auxiliary convex mirror.
A convex mirror's surface is curved
so you can see more from the driver
seat. The auxiliary convex mirrors
can be adjusted manually by
moving the mirror.
Trailer-Tow Mirrors
Vehicles with towing mirrors can be
adjusted manually for a clear view
of the objects behind you.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
108 Instruments and Controls
light could indicate that there are
problems with a generator drive belt,
or that there is an electrical
problem. Have it checked right
away. If the vehicle must be driven a
short distance with the light on, turn
off accessories, such as the radio
and air conditioner.
Malfunction
Indicator Lamp
This light is part of the vehicle’s
emission control on-board
diagnostic system. If this light is on
while the engine is running, a
malfunction has been detected and
the vehicle may require service. The
light should come on to show that it
is working when the ignition is on
and the engine is not running. See
Ignition Positions0176.
Malfunctions are often indicated by
the system before any problem is
noticeable. Being aware of the light
and seeking service promptly when
it comes on may prevent damage.
Caution
If the vehicle is driven continually
with this light on, the emission
control system may not work as
well, the fuel economy may be
lower, and the vehicle may not
run smoothly. This could lead to
costly repairs that might not be
covered by the vehicle warranty.
Caution
Modifications to the engine,
transmission, exhaust, intake,
or fuel system, or the use of
replacement tires that do not
meet the original tire
specifications, can cause this light
to come on. This could lead to
(Continued)
Caution (Continued)
costly repairs not covered by the
vehicle warranty. This could also
affect the vehicle’s ability to pass
an Emissions Inspection/
Maintenance test. See
Accessories and Modifications
0230.
If the light is flashing : A
malfunction has been detected that
could damage the emission control
system and increase vehicle
emissions. Diagnosis and service
may be required.
To help prevent damage, reduce
vehicle speed and avoid hard
accelerations and uphill grades.
If towing a trailer, reduce the
amount of cargo being hauled as
soon as possible.
If the light continues to flash, find a
safe place to park. Turn the vehicle
off and wait at least 10 seconds
before restarting the engine. If the
light is still flashing, follow the

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
Lighting 131
A high electrical load occurs when
several of the following are on, such
as: headlamps, high beams, fog
lamps, rear window defogger,
climate control fan at high speed,
heated seats, engine cooling fans,
trailer loads, and loads plugged into
accessory power outlets.
EPM works to prevent excessive
discharge of the battery. It does this
by balancing the generator's output
and the vehicle's electrical needs.
It can increase engine idle speed to
generate more power, whenever
needed. It can temporarily reduce
the power demands of some
accessories.
Normally, these actions occur in
steps or levels, without being
noticeable. In rare cases at the
highest levels of corrective action,
this action may be noticeable to the
driver. If so, a Driver Information
Center (DIC) message might be
displayed, such as SERVICE
BATTERY CHARGING SYSTEM.
If this messages displays, it isrecommended that the driver reduce
the electrical loads as much as
possible.
Battery Power Protection
This feature shuts off the dome
lamps if they are left on for more
than 10 minutes when the ignition is
off. This helps to prevent the battery
from running down.
Exterior Lighting Battery
Saver
The exterior lamps turn off about
10 minutes after the ignition is
turned off, if the parking lamps or
headlamps have been manually left
on. This protects against draining
the battery. To restart the 10-minute
timer, turn the exterior lamp control
to the
Oposition and then back to
the
;or2position.
To keep the lamps on for more than
10 minutes, the ignition must be on
or in ACC/ACCESSORY.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
Driving and Operating 165
Driving and
Operating
Driving Information
Distracted Driving . . . . . . . . . . . . 166
Defensive Driving . . . . . . . . . . . . . 166
Drunk Driving . . . . . . . . . . . . . . . . . 167
Control of a Vehicle . . . . . . . . . . . 167
Braking . . . . . . . . . . . . . . . . . . . . . . . 167
Steering . . . . . . . . . . . . . . . . . . . . . . 167
Off-Road Recovery . . . . . . . . . . . 168
Loss of Control . . . . . . . . . . . . . . . 168
Driving on Wet Roads . . . . . . . . 169
Hill and Mountain Roads . . . . . 170
Winter Driving . . . . . . . . . . . . . . . . 170
If the Vehicle Is Stuck . . . . . . . . 172
Vehicle Load Limits . . . . . . . . . . . 172
Starting and Operating
New Vehicle Break-In . . . . . . . . . 176
Ignition Positions . . . . . . . . . . . . . 176
Starting the Engine . . . . . . . . . . . 178
Fast Idle System . . . . . . . . . . . . . 180
Retained AccessoryPower (RAP) . . . . . . . . . . . . . . . . 180
Engine Coolant Heater . . . . . . . 180
Shifting Into Park . . . . . . . . . . . . . 182
Shifting out of Park . . . . . . . . . . . 183 Parking over Things
That Burn . . . . . . . . . . . . . . . . . . . 184
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . 184
Running the Vehicle WhileParked . . . . . . . . . . . . . . . . . . . . . . 185
Automatic Transmission
Automatic Transmission . . . . . . 185
Manual Mode . . . . . . . . . . . . . . . . . 188
Tow/Haul Mode . . . . . . . . . . . . . . . 189
Brakes
Antilock BrakeSystem (ABS) . . . . . . . . . . . . . . . 190
Parking Brake . . . . . . . . . . . . . . . . 191
Brake Assist . . . . . . . . . . . . . . . . . . 191
Hill Start Assist (HSA) . . . . . . . . 192
Ride Control Systems
Traction Control/Electronic Stability Control . . . . . . . . . . . . . 192
Locking Rear Axle . . . . . . . . . . . . 194
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . 194
Driver Assistance Systems
Driver Assistance Systems . . . 197
Rear Vision Camera (RVC) . . . 198
Park Assist . . . . . . . . . . . . . . . . . . . 199 Forward Collision Alert (FCA)
System . . . . . . . . . . . . . . . . . . . . . . 201
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . . . . 202
Lane Departure
Warning (LDW) . . . . . . . . . . . . . 204
Fuel
Top Tier Fuel . . . . . . . . . . . . . . . . . 206
Recommended Fuel . . . . . . . . . . 206
Prohibited Fuels . . . . . . . . . . . . . . 206
Fuels in Foreign Countries . . . 207
Fuel Additives . . . . . . . . . . . . . . . . 207
E85 or FlexFuel . . . . . . . . . . . . . . 207
Filling the Tank . . . . . . . . . . . . . . . 208
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 209
Trailer Towing
General Towing
Information . . . . . . . . . . . . . . . . . . 210
Driving Characteristics and Towing Tips . . . . . . . . . . . . . . . . . 210
Trailer Towing . . . . . . . . . . . . . . . . 215
Towing Equipment . . . . . . . . . . . . 222
Trailer Sway Control (TSC) . . . 225
Conversions and Add-Ons
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . 227

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
Driving and Operating 173
Tire and Loading Information
Label
Label Example
A vehicle specific Tire and
Loading Information label is
attached to the center pillar
(B-pillar). The tire and loading
information label shows the
number of occupant seating
positions (1), and the maximum
vehicle capacity weight (2) in
kilograms and pounds.
The Tire and Loading
Information label also shows the
size of the original equipmenttires (3) and the recommended
cold tire inflation pressures (4).
For more information on tires
and inflation see
Tires0270
and Tire Pressure 0278.
There is also important loading
information on the vehicle
Certification/Tire label. It may
show the Gross Vehicle Weight
Rating (GVWR) and the Gross
Axle Weight Rating (GAWR) for
the front and rear axle. See
“Certification/Tire Label” later in
this section.“Steps for Determining Correct
Load Limit–
1.
Locate the statement "The
combined weight of
occupants and cargo should
never exceed XXX kg or
XXX lbs." on your vehicle’s
placard.
2.Determine the combined
weight of the driver and
passengers that will be
riding in your vehicle.
3.Subtract the combined
weight of the driver and
passengers from XXX kg or
XXX lbs.
4.The resulting figure equals
the available amount of
cargo and luggage load
capacity. For example, if the
"XXX" amount equals
1400 lbs. and there will be
five 150 lb passengers in
your vehicle, the amount of
available cargo and luggage
load capacity is 650 lbs.
(1400-750 (5 x 150) =
650 lbs.)
5.Determine the combined
weight of luggage and cargo
being loaded on the vehicle.
That weight may not safely
exceed the available cargo
and luggage load capacity
calculated in Step 4.
6.If your vehicle will be towing
a trailer, load from your
trailer will be transferred to

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
174 Driving and Operating
your vehicle. Consult this
manual to determine how
this reduces the available
cargo and luggage load
capacity of your vehicle.”
SeeTrailer Towing 0215 for
important information on towing a
trailer, towing safety rules and
trailering tips.
Example 1
1. Vehicle Capacity Weight for
Example 1 = 453 kg
(1,000 lbs) 2. Subtract Occupant Weight
@ 68 kg (150 lbs) × 2 =
136 kg (300 lbs)
3. Available Occupant and Cargo Weight = 317 kg
(700 lbs)
Example 2
A. Vehicle Capacity Weight for Example 2 = 453 kg (1,000 lbs)
B. Subtract Occupant Weight @ 68 kg (150 lbs) × 5 = 136 kg
(750 lbs)
C. Available Cargo Weight = 113 kg (250 lbs)
Example 3
1. Maximum Vehicle Capacity
Weight for Example 3 =
453 kg (1,000 lbs)
2. Subtract Occupant Weight @ 91 kg (200 lbs) × 5 =
453 kg (1,000 lbs)
3. Available Cargo Weight = 0 kg (0 lbs)
Refer to the vehicle tire and
loading information label for
specific information about the
vehicle's capacity weight and
seating positions. The combined

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
176 Driving and Operating
Starting and
Operating
New Vehicle Break-In
Caution
The vehicle does not need an
elaborate break-in. But it will
perform better in the long run if
you follow these guidelines:. Keep the vehicle speed at
88 km/h (55 mph) or less for
the first 805 km (500 mi).
. Do not drive at any one
constant speed, fast or slow,
for the first 805 km (500 mi).
Do not make full-throttle
starts. Avoid downshifting to
brake or slow the vehicle.
. Avoid making hard stops for
the first 322 km (200 mi) or
so. During this time the new
brake linings are not yet
broken in. Hard stops with
new linings can mean
(Continued)
Caution (Continued)
premature wear and earlier
replacement. Follow this
breaking-in guideline every
time you get new brake
linings.
. Do not tow a trailer during
break-in. See Trailer Towing
0 215 for the trailer towing
capabilities of the vehicle
and more information.
Following break-in, engine speed
and load can be gradually
increased.
Ignition Positions
0. Stopping the Engine/LOCK/OFF
1. ACC/ACCESSORY
2. ON/RUN
3. START
The ignition switch has four
positions.
To shift out of P (Park), the ignition
must be in ON/RUN and the brake
pedal must be applied.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
Driving and Operating 183
Warning (Continued)
It is dangerous to get out of the
vehicle if the shift lever is not fully
in P (Park) with the parking brake
firmly set. The vehicle can roll.
Do not leave the vehicle when the
engine is running. If you have left
the engine running, the vehicle
can move suddenly. You or others
could be injured. To be sure the
vehicle will not move, even when
you are on fairly level ground,
always set the parking brake and
move the shift lever to P (Park).
SeeShifting Into Park 0182.
If you are towing a trailer, see
Driving Characteristics and
Towing Tips 0210.
If you have to leave the vehicle with
the engine running, be sure the
vehicle is in P (Park) and the
parking brake is firmly set. After the
shift lever is moved into P (Park),
hold the regular brake pedal down.
Then, see if you can move the shift
lever away from P (Park) without first pulling it toward you. If you can,
it means that the shift lever was not
fully locked into P (Park).
Torque Lock
If you are parking on a hill and you
do not shift the transmission into
P (Park) properly, the weight of the
vehicle can put too much force on
the parking pawl in the
transmission. It might be difficult to
pull the shift lever out of P (Park).
This is called torque lock. To
prevent torque lock, set the parking
brake and then shift into P (Park)
properly before you leave the driver
seat. To find out how, see
Shifting
Into Park 0182.
When you are ready to drive, move
the shift lever out of P (Park) before
releasing the parking brake.
If torque lock does occur, you might
need to have another vehicle push
yours a little uphill to take some of
the pressure from the parking pawl
in the transmission. Then you
should be able to pull the shift lever
out of P (Park).
Shifting out of Park
The vehicle has an automatic
transmission shift lock control
system. You have to fully apply the
brakes before you can shift from
P (Park) when the ignition is on. See
Automatic Transmission 0185.
The shift lock control system is
designed to:
. Prevent the ignition key from
being removed unless the shift
lever is in P (Park).
. Prevent movement of the shift
lever out of P (Park), unless the
ignition is on and the regular
brake pedal is applied.
The shift lock control system is
always functional except in the case
of a dead battery or low voltage
(less than 9 V) battery.
If the vehicle has an uncharged
battery or a battery with low voltage,
try charging or jump starting the
battery. See Jump Starting - North
America 0302.