flat tire CHEVROLET EXPRESS 2023 Owner's Manual

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
220 Vehicle Care
etc.). Removal of some weight may improve
the ability to fit the jack under the vehicle
at the correct jacking location.
{Warning
Changing a tire can be dangerous. The
vehicle can slip off the jack and roll over
or fall causing injury or death. Find a
level place to change the tire. To help
prevent the vehicle from moving:1. Set the parking brake firmly.
2. Put the vehicle in P (Park).
3. Turn the vehicle off and do not restart the vehicle while it is raised.
4. Do not allow passengers to remain in the vehicle.
5. Place wheel blocks, if equipped, on both sides of the tire at the opposite
corner of the tire being changed.
When the vehicle has a flat tire (2), use the
following example as a guide to assist in the
placement of the wheel blocks (1),
if equipped.
1. Wheel Block (If Equipped)
2. Flat Tire
The following information explains how to
repair or change a tire.
Tire Changing
Removing the Spare Tire and Tools
Equipment needed for a cargo van or a
passenger van is in the passenger side rear
corner of the vehicle.
Remove the retaining wing bolt and lift it
off of the mounting bracket.
Equipment needed for a 15-passenger seating
arrangement is secured on the rear floor on
the passenger side of the vehicle.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
222 Vehicle Care
6. Tilt the tire toward the vehicle withsome slack in the cable to access the
tire/wheel retainer.
Tilt the retainer and pull it through the
center of the wheel along with the cable
and spring.
For a vehicle that was completed from a
cab and chassis, refer to the information
from the body supplier/installer.
The spare tire is a full-size tire, like the
other tires on the vehicle. 7. Put the spare tire near the flat tire.
8. Close the passenger side rear door.
Removing the Flat Tire and Installing the
Spare Tire
If the vehicle has plastic wheel nut caps,
loosen them by turning the wheel wrench
counterclockwise. The wheel nut caps are
designed to remain with the center cap.
Remove the center cap.
If the wheel has a smooth center piece,
place the chisel end of the wheel wrench in
the slot on the wheel and gently pry it out.
1. Jack
2. Hoist Handle
3. Extension(s) 4. Wheel Wrench
5. Jack Handle
1. Do a safety check before proceeding. See
If a Tire Goes Flat 0219.
2. Turn the wheel wrench counterclockwise
to loosen all the wheel nuts, but do not
remove them yet.
Caution
Make sure that the jack lift head is in the
correct position or you may damage your
vehicle. The repairs would not be covered
by your warranty.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
224 Vehicle Care
Warning (Continued)
the vehicle, it is designed only for
changing a flat tire. If it is used for
anything else, you or others could be
badly injured or killed if the vehicle slips
off the jack. If a jack is provided with the
vehicle, only use it for changing a
flat tire.
Caution
Using a jack to raise the vehicle without
positioning it correctly could damage
your vehicle. When raising your vehicle
on a jack, be sure to position it correctly
under the frame and avoid contact with
the plastic molding.
5. Turn the wheel wrench clockwise to raise the vehicle. Raise the vehicle far enough
off the ground so there is enough room
for the spare tire to fit.6. Remove all the wheel nuts.
7. Take the flat tire off of the mountingsurface.
{Warning
Rust or dirt on a wheel, or on the
parts to which it is fastened, can
cause wheel nuts to become loose
over time. The wheel could come off
and cause a crash. When changing a
wheel, remove any rust or dirt from
places where the wheel attaches to
the vehicle. In an emergency, a cloth
(Continued)
Warning (Continued)
or paper towel can be used; however,
use a scraper or wire brush later to
remove all rust or dirt.
8. Remove any rust or dirt from the wheel bolts, mounting surfaces, and spare
wheel.
{Warning
Never use oil or grease on bolts or nuts
because the nuts might come loose. The
vehicle's wheel could fall off, causing a
crash.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
226 Vehicle Care
Storing a Flat or Spare Tire and Tools
{Warning
Storing a jack, a tire, or other equipment
in the passenger compartment of the
vehicle could cause injury. In a sudden
stop or collision, loose equipment could
strike someone. Store all these in the
proper place.
{Warning
Failure to follow these tire storage
instructions carefully could result in
personal injury or property damage if the
hoist cable fails or if the tire comes loose.
Make sure the tire is stored securely
before driving.
Caution
The tire hoist can be damaged if there is
no tension on the cable when using it. To
have the necessary tension, the spare or
road tire and wheel assembly must be
installed on the tire hoist to use it.
{Warning
An improperly stored spare tire could
come loose and cause a crash. To avoid
personal injury or property damage,
always store the spare tire when the
vehicle is parked on a level surface.
Store the tire under the rear of the vehicle
in the spare tire carrier.
1. Spare Tire
2. Tire/Wheel Retainer
3. Hoist Cable
4. Hoist Assembly
5. Hoist Shaft
6. Hoist Handle and Extension(s) 7. Wheel Wrench
1. Put the tire on the ground at the rear of
the vehicle with the valve stem pointed
down, and to the rear.
2. Pull the cable and spring through the center of the wheel. Tilt the wheel
retainer plate down and through the
center wheel.
Make sure the retainer is fully seated
across the underside of the wheel.
3. Assemble the wheel wrench (7) to thehoist handle and the extension(s) (6).
4. Open the passenger side rear door.
Caution
Use of an air wrench or other power
tools with the hoist mechanism is not
recommended and could damage the
system. Use only the tools supplied with
the hoist mechanism.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Vehicle Care 227
5. Insert the chisel end of the hoist handle,on an angle, through the hole in the rear
floor panel above the bumper and onto
the hoist shaft.
Do not use the chiseled end of the wheel
wrench.
6. Raise the tire part way upward. Make sure the retainer is seated in the wheel
opening.
7. Raise the tire fully against the underside of the vehicle by turning the wheel
wrench clockwise until you hear two
clicks or feel it skip twice. You cannot
overtighten the cable.8. Make sure the tire is stored securely.Push, pull (1), and then try to turn (2) the
tire. If the tire moves, use the wheel
wrench to tighten the cable.
Two clicks mean the tire is up all
the way.
Repeat this tightness check procedure
when checking the spare tire pressure
according to the scheduled maintenance
information or any time the spare tire is
handled due to service of other
components.
Correctly Stored
Incorrectly Stored
9. Return the jacking equipment to the proper location. Secure the items and
replace the jack cover.
Full-Size Spare Tire
If this vehicle came with a full-size spare
tire, it was fully inflated when new,
however, it can lose air over time. Check the
inflation pressure regularly. See Tire Pressure
0 208 and Vehicle Load Limits 0126 for
information regarding proper tire inflation
and loading the vehicle. For instructions on
how to remove, install, or store a spare tire,
see Tire Changing 0220.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
228 Vehicle Care
After installing the spare tire on the vehicle,
stop as soon as possible and check that the
spare is correctly inflated. The spare tire is
made to perform well at speeds up to
112 km/h (70 mph) at the recommended
inflation pressure, so you can finish
your trip.
Have the damaged or flat road tire repaired
or replaced and installed back onto the
vehicle as soon as possible so the spare tire
will be available in case it is needed again.
Do not mix tires and wheels of different
sizes, because they will not fit. Keep the
spare tire and its wheel together.
If this vehicle has a spare tire that does not
match the vehicle’s original road tires and
wheels, in size and type, do not include the
spare in the tire rotation.
Jump Starting
Jump Starting - North America
For more information about the vehicle
battery, seeBattery - North America 0191.
If the vehicle battery has run down, you
may want to use another vehicle and some
jumper cables to start your vehicle. Be sure
to use the following steps to do it safely.
{Warning
WARNING: Battery posts, terminals and
related accessories can expose you to
chemicals including lead and lead
compounds, which are known to the
State of California to cause cancer and
birth defects or other reproductive harm.
Wash hands after handling. For more
information go to
www.P65Warnings.ca.gov.
See California Proposition 65 Warning 01.
{Warning
Batteries can hurt you. They can be
dangerous because:
.They contain acid that can burn you.
.They contain gas that can explode or
ignite.
.They contain enough electricity to
burn you.
If you do not follow these steps exactly,
some or all of these things can hurt you.
Caution
Ignoring these steps could result in costly
damage to the vehicle that would not be
covered by the vehicle warranty. Trying
to start the vehicle by pushing or pulling
it will not work, and it could damage the
vehicle.
Caution
If the jumper cables are connected or
removed in the wrong order, electrical
shorting may occur and damage the
vehicle. The repairs would not be covered
by the vehicle warranty. Always connect
and remove the jumper cables in the
correct order, making sure that the cables
do not touch each other or other metal.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
Vehicle Care 231
Caution
The vehicle uses the unpainted radio
antenna bracket as a remote negative (-)
terminal. Move the antenna coaxial cable
out of the way before clamping the
negative jumper cable to the fixed
antenna bracket. Avoid touching the
negative cable clamp to the air
conditioning line. Failure to do either of
these could damage the vehicle. The
repairs would not be covered by the
vehicle warranty.
9. Now start the vehicle with the good battery and run the engine for a while.
10. Try to start the vehicle that had the dead battery. If it will not start after a
few tries, it probably needs service.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle and
removing the jumper cables, allow it to idle
for several minutes.
Towing the Vehicle
Transporting a Disabled Vehicle
Caution
Incorrectly transporting a disabled vehicle
may cause damage to the vehicle. Use
proper tire straps to secure the vehicle to
the flatbed tow truck. Do not strap or
hook to any frame, underbody,
or suspension component not specified
below. Do not move vehicles with drive
axle tires on the ground. Damage is not
covered by the vehicle warranty.
Caution
Improper use of the tow eye can damage
the vehicle. If equipped, use the tow eye
to load a disabled vehicle onto a flatbed
tow truck from a flat road surface, or to
move the vehicle a short distance. Use
caution and low speeds. The transmission
must be in (N) Neutral when moving the
vehicle. Contact a professional towing service if the
disabled vehicle must be transported. GM
recommends a flatbed tow truck to
transport a disabled vehicle. Use ramps to
help reduce approach angles, if necessary.
If equipped, a tow eye may be located near
the spare tire or emergency jack. Do not use
the tow eye to pull the vehicle from the
snow, mud, sand, or ditch. Tow eye threads
may have right or left-hand threads. Use
caution when installing or removing the
tow eye.
The vehicle must be in N (Neutral) and the
parking brake must be released when
loading the vehicle onto a flatbed tow truck.
.If the 12-volt battery is dead and/or the
parking brake is not released, the vehicle
will not move. Try to jump start the
vehicle with a known good 12-volt
battery, shift the car into N (Neutral), and
release the parking brake. Refer to
Jump
Starting - North America 0228.
.If unsuccessful, the vehicle will not move.
Tire skates or dollies must be used under
the non-rolling tires to prevent vehicle
damage.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
242 Service and Maintenance
Because of the way people use vehicles,
maintenance needs vary. There may need to
be more frequent checks and services. The
Additional Required Services - Normal are for
vehicles that:
.Carry passengers and cargo within
recommended limits on the Tire and
Loading Information label. SeeVehicle
Load Limits 0126.
.Are driven on reasonable road surfaces
within legal driving limits.
.Use the recommended fuel. See
Recommended Fuel 0152.
Refer to the information in the Maintenance
Schedule Additional Required Services -
Normal Service.
The Additional Required Services - Severe are
for vehicles that are:
.Mainly driven in heavy city traffic in hot
weather.
.Mainly driven in hilly or mountainous
terrain.
.Frequently towing a trailer.
.Used for high speed or competitive
driving.
.Used for taxi, police, or delivery service. Refer to the information in the Maintenance
Schedule Additional Required Services -
Severe Service.
{Warning
Performing maintenance work can be
dangerous and can cause serious injury.
Perform maintenance work only if the
required information, proper tools, and
equipment are available. If they are not,
see your dealer to have a trained
technician do the work. See
Doing Your
Own Service Work 0173.
Maintenance Schedule
Tire Rotation and Required Services
Every 12 000 km (7,500 mi)
Tires are rotated to achieve a more uniform
wear for all tires. The first rotation is the
most important.
Anytime unusual wear is noticed, rotate the
tires as soon as possible, check for proper
tire inflation pressure, and check for
damaged tires or wheels. If the unusual
wear continues after the rotation, check the wheel alignment. See
When It Is Time for
New Tires 0214 and
Wheel Replacement 0218.
.Perform Multi-Point Vehicle Inspection.
See Multi-Point Vehicle Inspection (MPVI)
0 244.
.Lubricate body components. See Exterior
Care 0233.
Extended Idle Use
When the vehicle is used in a way that
requires extended idle time, one hour of use
shall be deemed the same as 53 km (33 mi).
See Driver Information Center (DIC) 082 for
hourmeter.
Additional Required Services —Normal
Service
Every 12 000 km (7,500 mi)
.Check engine oil level and oil
life percentage. If needed, change engine
oil and filter, and reset oil life system. Or
when the CHANGE ENGINE OIL SOON
message displays, have the engine oil and
filter changed within the next 1 000 km/
600 mi. If driven under the best
conditions, the engine oil life system may
not indicate the need for vehicle service
for up to a year. The engine oil and filter

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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256 Customer Information
adaptive equipment required for the vehicle,
such as hand controls or a wheelchair/
scooter lift for the vehicle.
To learn about the GM Mobility program,
see www.gmmobility.com or call the GM
Mobility Assistance Center at 1-800-323-9935.
Text Telephone (TTY) users, please dial the
national 711 relay service and contact
1-800-323-9935.
General Motors of Canada also has a
Mobility program. See www.gm.ca, or call
1-800-GM-DRIVE (800-463-7483) for details.
TTY users call 1-800-263-3830.
Roadside Assistance Program
For U.S.-purchased vehicles, call
1-800-243-8872. (Text Telephone (TTY):
1-888-889-2438.)
For Canadian-purchased vehicles, call
1-800-268-6800.
Service is available 24 hours a day, 365 days
a year.
Calling for Assistance
When calling Roadside Assistance, have the
following information ready:
.Your name, home address, and home
telephone number
.Telephone number of your location
.Location of the vehicle
.Model, year, color, and license plate
number of the vehicle
.Odometer reading and Vehicle
Identification Number (VIN)
.Description of the problem
Coverage
Services are provided for the duration of the
vehicle’s powertrain warranty.
In the U.S., anyone driving the vehicle is
covered. In Canada, a person driving the
vehicle without permission from the owner
is not covered.
Roadside Assistance is not a part of the New
Vehicle Limited Warranty. General Motors
North America and Chevrolet reserve the
right to make any changes or discontinue
the Roadside Assistance program at any
time without notification.
General Motors North America and Chevrolet
reserve the right to limit services or
payment to an owner or driver if they
decide the claims are made too often, or the
same type of claim is made many times.
Services Provided
.Emergency Fuel Delivery:Delivery of
enough fuel for the vehicle to get to the
nearest service station.
.Lock-Out Service: Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have
OnStar. For security reasons, the driver
must present identification before this
service is given.
.Emergency Tow from a Public Road or
Highway: Tow to the nearest Chevrolet
dealer for warranty service, or if the
vehicle was in a crash and cannot be
driven. Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service to change a flat
tire with the spare tire. The spare tire,
if equipped, must be in good condition
and properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.
.Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a
warranty event, incidental expenses may

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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OnStar 265
Or
.Give OnStar Turn-by-Turn Navigation voice
commands.
.Obtain and customize the Wi-Fi hotspot
name or SSID and password, if equipped.
Press
Qto connect to an Advisor to:
.Verify account information or update
contact information.
.Get driving directions.
.Receive a Diagnostic check of the vehicle's
key operating systems.
.Receive Roadside Assistance.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection to an
OnStar Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or respond to an
AMBER Alert.
.Get assistance in severe weather or other
crisis situations and find evacuation
routes.
OnStar Services
Emergency
Emergency Services require an active safety
and security plan. With Automatic Crash
Response, built-in sensors can automatically
alert a specially trained OnStar Advisor who
is immediately connected in to the vehicle
to help.
Press
>for a priority connection to an
OnStar Advisor who can contact emergency
service providers, direct them to your exact
location, and relay important information.
With OnStar Crisis Assist, specially trained
Advisors are available 24 hours a day, 7 days
a week, to provide a central point of
contact, assistance, and information during a
crisis.
With Roadside Assistance, Advisors can
locate a nearby service provider to help with
a flat tire, a battery jump, or an empty
gas tank.
Security
If equipped, OnStar provides these services:
.With Stolen Vehicle Assistance, OnStar
Advisors can use GPS to pinpoint the
vehicle and help authorities quickly
recover it.
.With Remote Ignition Block, if equipped,
OnStar can block the vehicle from being
restarted.
.With Stolen Vehicle Slowdown,
if equipped, OnStar can work with law
enforcement to gradually slow the
vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked and the
vehicle alarm sounds, a notification by text,
e-mail, or phone call will be sent. If the
vehicle is stolen, an OnStar Advisor can work
with authorities to recover the vehicle.