instrument panel CHEVROLET EXPRESS 2023 Owner's Guide

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
174 Vehicle Care
Caution
Damage caused by improper maintenance
can lead to costly repairs and may not be
covered by the vehicle warranty.
Maintenance intervals, checks,
inspections, recommended fluids, and
lubricants are important to keep the
vehicle in good working condition.
Do not have chemical flushes that are not
approved by GM performed on the
vehicle. The use of flushes, solvents,
cleaners, or lubricants that are not
approved by GM could damage the
vehicle, requiring expensive repairs that
are not covered by the vehicle warranty.
This vehicle has an airbag system. Before
attempting to do your own service work,
see Servicing the Airbag-Equipped Vehicle
0 44.
If equipped with remote vehicle start, open
the hood before performing any service
work to prevent remote starting the vehicle
accidentally. See Remote Vehicle Start 010. Keep a record with all parts receipts and list
the mileage and the date of any service
work performed. See
Maintenance Records
0 248.
Caution
Even small amounts of contamination can
cause damage to vehicle systems. Do not
allow contaminants to contact the fluids,
reservoir caps, or dipsticks.
Hood
{Warning
Turn the vehicle off before opening the
hood. If the engine is running with the
hood open, you or others could be
injured.
{Warning
Components under the hood can get hot
from running the engine. To help avoid
the risk of burning unprotected skin,
never touch these components until they
have cooled, and always use a glove or
towel to avoid direct skin contact. Clear any snow from the hood before
opening.
To open the hood:
1. Pull the hood release lever with the
isymbol. It is on the lower left side
of the instrument panel.
2. Go to the front of the vehicle and locate the secondary release lever under the
front center of the hood. Push the
secondary hood release lever upward to
release.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
Vehicle Care 239
.For solid soils, remove as much as
possible prior to vacuuming.
To clean: 1. Saturate a clean, lint-free colorfast cloth with water. Microfiber cloth is
recommended to prevent lint transfer to
the fabric or carpet.
2. Remove excess moisture by gently wringing until water does not drip from
the cleaning cloth.
3. Start on the outside edge of the soil and gently rub toward the center. Fold the
cleaning cloth to a clean area frequently
to prevent forcing the soil into the
fabric.
4. Continue gently rubbing the soiled area until there is no longer any color
transfer from the soil to the cleaning
cloth.
5. If the soil is not completely removed, use a mild soap solution followed only
by plain water.
If the soil is not completely removed, it may
be necessary to use a commercial upholstery
cleaner or spot lifter. Test a small hidden
area for colorfastness before using a commercial upholstery cleaner or spot lifter.
If ring formation occurs, clean the entire
fabric or carpet.
After cleaning, use a paper towel to blot
excess moisture.
Cleaning High Gloss Surfaces and Vehicle
Information and Radio Displays
Use a microfiber cloth on high gloss surfaces
or vehicle displays. First, use a soft bristle
brush to remove dirt that can scratch the
surface. Then gently clean by rubbing with a
microfiber cloth. Never use window cleaners
or solvents. Periodically hand wash the
microfiber cloth separately, using mild soap.
Do not use bleach or fabric softener. Rinse
thoroughly and air dry before next use.
Caution
Do not attach a device with a suction cup
to the display. This may cause damage
and would not be covered by the vehicle
warranty.
Instrument Panel, Leather, Vinyl, Other
Plastic Surfaces, Low Gloss Paint
Surfaces, and Natural Open Pore Wood
Surfaces
Use a soft bristle brush to remove dust from
knobs and crevices on the instrument
cluster. Use a soft microfiber cloth
dampened with water to remove dust and
loose dirt. For a more thorough cleaning,
use a soft microfiber cloth dampened with a
mild soap and water solution.
Caution
Soaking or saturating leather, especially
perforated leather, as well as other
interior surfaces, may cause permanent
damage. Wipe excess moisture from
these surfaces after cleaning and allow
them to dry naturally. Never use heat,
steam, or spot removers. Do not use
liquids that contain alcohol or solvents on
leather seats. Do not use cleaners that
contain silicone or wax-based products.
Cleaners containing these solvents can
permanently change the appearance and
feel of leather or soft trim, and are not
recommended.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
240 Vehicle Care
Do not use cleaners that increase gloss,
especially on the instrument panel. Reflected
glare can decrease visibility through the
windshield under certain conditions.
Caution
Use of air fresheners may cause
permanent damage to plastics and
painted surfaces. If an air freshener
comes in contact with any plastic or
painted surface in the vehicle, blot
immediately and clean with a soft cloth
dampened with a mild soap solution.
Damage caused by air fresheners would
not be covered by the vehicle warranty.
Cargo Cover and Convenience Net
If equipped, wash with warm water and
mild detergent. Do not use chlorine bleach.
Rinse with cold water, and then dry
completely.
Care of Seat Belts
Keep belts clean and dry.
{Warning
Do not bleach or dye seat belt webbing.
It may severely weaken the webbing. In
a crash, they might not be able to
provide adequate protection. Clean and
rinse seat belt webbing only with mild
soap and lukewarm water. Allow the
webbing to dry.
Floor Mats
{Warning
If a floor mat is the wrong size or is not
properly installed, it can interfere with
the pedals. Interference with the pedals
can cause unintended acceleration and/or
increased stopping distance which can
cause a crash and injury. Make sure the
floor mat does not interfere with the
pedals.
Use the following guidelines for proper floor
mat use:
.The original equipment floor mats are
designed for your vehicle. If the floor
mats need to be replaced, it is
recommended that GM-certified floor mats are purchased. Non-GM floor mats
may not fit properly and may interfere
with the pedals. Always check that the
floor mats do not interfere with the
pedals.
.Use the floor mat with the correct side
up. Do not turn it over.
.Do not place anything on top of the
driver side floor mat.
.Use only a single floor mat on the
driver side.
.Do not place one floor mat on top of
another.
Cleaning Rubber Floor Mats (All-Weather
Mats and Floor Liners)
See
“Vinyl/Rubber” underInterior Care 0237
for important cleaning information.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
Technical Data 249
Technical Data
Vehicle Identification
Vehicle Identification Number (VIN) . . . 249
Service Parts Identification . . . . . . . . . . . . 249
Vehicle Data
Capacities and Specifications . . . . . . . . . . 250
Engine Drive Belt Routing . . . . . . . . . . . . . 252
Vehicle Identification
Vehicle Identification
Number (VIN)
This legal identifier is in the front corner of
the instrument panel, on the driver side of
the vehicle. It can be seen through the
windshield from outside. The Vehicle
Identification Number (VIN) also appears on
the Vehicle Certification label and certificates
of title and registration.
Engine Identification
The eighth character in the VIN is the
engine code. This code identifies the
vehicle's engine, specifications, and
replacement parts. See“Engine
Specifications” underCapacities and
Specifications 0250 for the vehicle's
engine code.
Service Parts Identification
There may be a large barcode on the
certification label on the rear edge of the
driver side front door that you can scan for
the following information:
.Vehicle Identification Number (VIN)
.Model designation
.Paint information
.Production options
If there is not a large barcode on this label,
then you will find this same information on
the rear edge of the passenger side
front door.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
Customer Information 253
Customer Information
Customer Information
Customer Satisfaction Procedure . . . . . . . 253
Customer Assistance Offices . . . . . . . . . . . 254
Customer Assistance for Text Telephone(TTY) Users . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Online Account . . . . . . . . . . . . . . . . . . . . . . . . 255
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Roadside Assistance Program . . . . . . . . . . 256
Scheduling Service Appointments . . . . . . 257
Courtesy Transportation Program . . . . . . 257
Collision Damage Repair . . . . . . . . . . . . . . . 258
Publication Ordering Information . . . . . . 260
Radio Frequency Statement . . . . . . . . . . . 260
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . . . . . . . . . . . . . . 261
Reporting Safety Defects to the Canadian Government . . . . . . . . . . . . . . . 261
Reporting Safety Defects to General Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Vehicle Data Recording and Privacy
Vehicle Data Recording and Privacy . . . 262
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Event Data Recorders . . . . . . . . . . . . . . . . . . 262
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263
Customer Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to Chevrolet. Normally,
any concerns with the sales transaction or
the operation of the vehicle will be resolved
by your dealer's sales or service
departments. Sometimes, however, despite
the best intentions of all concerned,
misunderstandings can occur. If your concern
has not been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern with a
member of dealership management.
Normally, concerns can be quickly resolved
at that level. If the matter has already been
reviewed with the sales, service, or parts
manager, contact the owner of your
dealership or the general manager.
STEP TWO : If after contacting a member of
dealership management, it appears your
concern cannot be resolved by your
dealership without further help, in the U.S.,
call the Chevrolet Customer Assistance
Center at 1-800-222-1020. In Canada, call
General Motors of Canada Customer Care
Centre at 1-800-263-3777 (English),
or 1-800-263-7854 (French). We encourage you to call the toll-free
number in order to give your inquiry
prompt attention. Have the following
information available to give the Customer
Assistance representative:
.Vehicle Identification Number (VIN). This is
available from the vehicle registration or
title, or the plate at the top left of the
instrument panel and visible through the
windshield.
.Dealership name and location.
.Vehicle delivery date and present mileage.
When contacting Chevrolet, remember that
your concern will likely be resolved at a
dealer's facility. That is why we suggest
following Step One first.
STEP THREE —U.S. Owners : Both General
Motors and your dealer are committed to
making sure you are completely satisfied
with your new vehicle. However, if you
continue to remain unsatisfied after
following the procedure outlined in
Steps One and Two, you can file with the
Better Business Bureau (BBB) AUTO LINE
Program to enforce your rights.
The BBB AUTO LINE Program is an
out-of-court program administered by BBB
National Programs, Inc. to settle automotive

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
276 Index
General Information (cont'd)Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Glass, Enhanced Technology . . . . . . . . . . . . . . 20
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Hazard Warning Flashers . . . . . . . . . . . . . . . . . 93
Head Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . 194
Daytime Running Lamps (DRL) . . . . . . . . . . 92
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
High-Beam On Light . . . . . . . . . . . . . . . . . . . . 82
High/Low Beam Changer . . . . . . . . . . . . . . . 92
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Heater
Engine Coolant . . . . . . . . . . . . . . . . . . . . . . . . 133
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114, 116
High-Beam On Light . . . . . . . . . . . . . . . . . . . . . . 82
Hill and Mountain Roads . . . . . . . . . . . . . . . . .124
Hill Start Assist (HSA) . . . . . . . . . . . . . . . . . . . . . 141
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174 Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
How to Wear Seat Belts Properly . . . . . . . . . 29
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114, 116
I
Idle System
Fast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Ignition Positions . . . . . . . . . . . . . . . . . . . . . . . . 130
Ignition Transmission Lock Check . . . . . . . . 193
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Indicator Vehicle Ahead . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Indicators Warning Lights and Gauges . . . . . . . . . . . . . . 71
Infants and Young Children, Restraints . . . . 46
Information Publication Ordering . . . . . . . . . . . . . . . . . . . 260
Infotainment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Inspection Multi-Point Vehicle . . . . . . . . . . . . . . . . . . . . 244
Instrument Cluster . . . . . . . . . . . . . . . . . . . . . . . . .72
Instrument Panel Overview . . . . . . . . . . . . . . . . 4
Interior Rearview Mirrors . . . . . . . . . . . . . . . . . .18
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
J
Jump
Starting - North America . . . . . . . . . . . . . . . 228
K
Keyless EntryRemote (RKE) System Operation . . . . . . . . . 8
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
L
Labeling, Tire Sidewall . . . . . . . . . . . . . . . . . . . 205
Lamps Daytime Running (DRL) . . . . . . . . . . . . . . . . . 92
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Exterior Controls . . . . . . . . . . . . . . . . . . . . . . . . 91
Exterior Lamps Off Reminder . . . . . . . . . . . 91
Exterior Lighting Battery Saver . . . . . . . . . 96
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Front Turn Signal, Sidemarker, andParking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
High/Low Beam Changer . . . . . . . . . . . . . . . 92
License Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Malfunction Indicator (Check Engine) . . . 77
Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Taillamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Lane Departure Warning (LDW) . . . . . . . . . . . . . . 151
Departure Warning Light . . . . . . . . . . . . . . . 79
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . . . . . . . 31
LATCH System Replacing Parts after a Crash . . . . . . . . . . . 58

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
278 Index
OilEngine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Engine Oil Life System . . . . . . . . . . . . . . . . . . 181
Engine Oil Pressure Gauge . . . . . . . . . . . . . . 73
Pressure Light . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Older Children, Restraints . . . . . . . . . . . . . . . . . 45
Online Account . . . . . . . . . . . . . . . . . . . . . . . . . . 255
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263 Additional Information . . . . . . . . . . . . . . . . . 266
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
OnStar Emergency . . . . . . . . . . . . . . . . . . . . . . . 265
OnStar Security . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Operation
Infotainment System . . . . . . . . . . . . . . . . . . . 99
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Overheating, Engine . . . . . . . . . . . . . . . . . . . . . 186
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Instrument Panel . . . . . . . . . . . . . . . . . . . . . . . . 4
P
ParkAssist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Shifting Into . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Shifting Out of . . . . . . . . . . . . . . . . . . . . . . . . 135
Parking
Brake . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141 Parking (cont'd)
Brake and P (Park) Mechanism
Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Over Things That Burn . . . . . . . . . . . . . . . . . 136
Perchlorate Materials Requirements, California . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Phone Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Power Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Protection, Battery . . . . . . . . . . . . . . . . . . . . . . 96
Retained Accessory (RAP) . . . . . . . . . . . . . . 133
Seat Adjustment . . . . . . . . . . . . . . . . . . . . . . . . 23
Steering Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Pregnancy, Using Seat Belts . . . . . . . . . . . . . . .33
Privacy Vehicle Data Recording . . . . . . . . . . . . . . . . 262
Program Courtesy Transportation . . . . . . . . . . . . . . . 257
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Proposition 65 Warning California . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Proposition 65 Warning, California . . . . . . . 228 Publication Ordering Information . . . . . . . . 260
R
Radiator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .183
Radio
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Frequency Statement . . . . . . . . . . . . . . . . . . 260
Reception . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Satellite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Reading Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Rear Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Climate Control System . . . . . . . . . . . . . . . . . 116
Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Heating System . . . . . . . . . . . . . . . . . . . . . . . . 116
Locking Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Vision Camera (RVC) . . . . . . . . . . . . . . . . . . . 146
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Rearview Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . .19
Reclining Seatbacks . . . . . . . . . . . . . . . . . . . . . . . .23
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Recommended Fluids and Lubricants . . . . . 246
Records Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Recreational Vehicle Towing . . . . . . . . . . . . . 232