ESP CHEVROLET EXPRESS 2023 Owners Manual

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
Keys, Doors, and Windows 11
The remote vehicle start feature will not
operate if:
.The key is in the ignition.
.The hood is open.
.The hazard warning flashers are on.
.There is an emission control system
malfunction. SeeMalfunction Indicator
Lamp (Check Engine Light) 077.
.The engine coolant temperature is
too high.
.The oil pressure is low.
.The vehicle is not in park.
.Two remote starts or a start with an
extension have already been provided.
To view available settings from the Driver
Information Center (DIC) press
Uto enter
the feature settings menu.
Door Locks
{Warning
.Passengers, especially children, can
easily open the doors and fall out of a
moving vehicle. When a door is locked,
the handle will not open it. The
chance of being thrown out of the
vehicle in a crash is increased if the (Continued)
Warning (Continued)
doors are not locked. So, all
passengers should wear seat belts
properly and the doors should be
locked whenever the vehicle is driven.
.Young children who get into unlocked
vehicles may be unable to get out.
A child can be overcome by extreme
heat and can suffer permanent injuries
or even death from heat stroke.
Always lock the vehicle whenever
leaving it.
.Outsiders can easily enter through an
unlocked door when you slow down
or stop the vehicle. Locking the doors
can help prevent this from happening.
To lock the door from the inside, slide the
manual lever on the door down. To unlock
the door, slide the manual lever up.
From the outside, use the key.
If the vehicle is equipped with Keyless Entry,
seeRemote Keyless Entry (RKE) System
Operation 08.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Keys, Doors, and Windows 15
Rear Doors
{Warning
Unlocked doors can be dangerous.
.Passengers, especially children, can
easily open the doors and fall out of a
moving vehicle. The doors can be
unlocked and opened while the vehicle
is moving. The chance of being thrown
out of the vehicle in a crash is
increased if the doors are not locked.
So, all passengers should wear seat
belts properly and the doors should be
locked whenever the vehicle is driven.
.Young children who get into unlocked
vehicles may be unable to get out.
A child can be overcome by extreme
heat and can suffer permanent injuries
or even death from heat stroke.
Always lock the vehicle whenever
leaving it.
.Outsiders can easily enter through an
unlocked door when you slow down
or stop the vehicle. Locking the doors
can help prevent this from happening.To open the rear doors from the outside,
pull the handle toward you to open the
passenger side rear door first.
To open the driver side rear door, pull the
latch release at the inside edge of the door.
To close the rear doors, close the driver side
rear door first. Then close the passenger side
rear door. Check to make sure both doors
are completely closed.
Vehicle Security
This vehicle has theft-deterrent features;
however, they do not make the vehicle
impossible to steal.
Vehicle Alarm System
This vehicle has an anti-theft alarm system.
Arming the Alarm System
1. Close the side door/rear doors and the
hood. Turn off the vehicle.
2. Lock the vehicle in one of two ways:
.Use the RKE transmitter.
.With a door open, press the
inside
Q.
3. After 30 seconds the alarm system will arm. Pressing
Qon the RKE transmitter
a second time will bypass the 30-second
delay and immediately arm the alarm
system.
The vehicle alarm system will not arm if the
doors are locked with the key or the manual
door lock.
The alarm will also be activated if a
passenger door, side door, rear door, or the
hood is opened without first disarming the
system. When the alarm is activated, the
turn signals flash and the horn sounds for
about 30 seconds. The alarm system will
then re-arm to monitor for the next
unauthorized event.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
Keys, Doors, and Windows 19
Do not spray glass cleaner directly on the
mirror. Use a soft towel dampened with
water.
Manual Rearview Mirror
Push the tab forward for daytime use and
pull it rearward for nighttime use to avoid
glare of the headlamps from behind.
Backup Video Manual Mirror
If equipped, this manual dimming mirror
provides a camera view of the area behind
the vehicle. The video display feature comes
on when the vehicle is shifted in R (Reverse),
and turns off when the vehicle is shifted out
of R (Reverse).
Troubleshooting
If the vehicle is in R (Reverse) and a blue
screen is displayed in the mirror and then
the display shuts off, see your dealer for
service.
SeeRear Vision Camera (RVC) 0146.
Windows
{
Warning
Never leave a child, a helpless adult, or a
pet alone in a vehicle, especially with the
windows closed in warm or hot weather.
They can be overcome by the extreme
heat and suffer permanent injuries or
even death from heat stroke.
Manual Windows
Operate the manual windows by turning the
hand crank on each door to raise or lower
the side door windows.
Power Windows
{Warning
Children could be seriously injured or
killed if caught in the path of a closing
window. Never leave keys in a vehicle
with children. See Keys06.
If equipped, power windows work when the
ignition is on, in accessory mode, or when
Retained Accessory Power (RAP) is active.
See Retained Accessory Power (RAP) 0133.
Using the window switch, press to open or
pull to close the window.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Instruments and Controls 87
Under certain operating conditions,
propulsion will be disabled. Try restarting
after the ignition has been off for
30 seconds.
Vehicle Speed Messages
SPEED LIMITED TO XXX KM/H (MPH)
This message shows that the vehicle speed
has been limited to the speed displayed. The
limited speed is a protection for various
propulsion and vehicle systems, such as
lubrication, thermal, brakes, suspension,
Teen Driver if equipped, or tires.
Vehicle Personalization
This vehicle may have customization
capabilities that allow you to program
certain features to one preferred setting.
Customization features can only be
programmed to one setting on the vehicle
and cannot be programmed to a preferred
setting for two different drivers.
All of the customization options may not be
available on your vehicle. Only the options
available will be displayed on the DIC.The default settings for the customization
features were set when the vehicle left the
factory, but may have been changed from
their default state since then.
The customization preferences are
automatically recalled.
To change customization preferences, use
the following procedure.
Entering the Feature Settings Menu
1. Turn the ignition on and place the
vehicle in P (Park).
To avoid excessive drain on the battery,
it is recommended that the headlamps
are turned off.
2. Press
Uto enter the feature
settings menu.
If the menu is not available, FEATURE
SETTINGS AVAILABLE IN PARK will display.
Before entering the menu, make sure the
vehicle is in P (Park).
Feature Settings Menu Items
The following are customization features
that allow you to program settings to the
vehicle: DISPLAY IN ENGLISH
This feature will only display if a language
other than English has been set. This feature
allows you to change the language in which
the DIC messages appear to English.
Press
Uuntil the PRESSVTO DISPLAY IN
ENGLISH screen appears on the DIC display.
Press the set/reset button once to display
all DIC messages in English.
LANGUAGE
This feature allows you to select the
language in which the DIC messages will
appear.
Press
Uuntil the LANGUAGE screen appears
on the DIC display. Press
Vonce to access
the settings for this feature. Then press
U
to scroll through the following settings:
ENGLISH (default) : All messages will appear
in English.
FRANCAIS : All messages will appear in
French.
ESPANOL : All messages will appear in
Spanish.
NO CHANGE : No change will be made to
this feature. The current setting will remain.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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96 Lighting
When the battery's state of charge is low,
the voltage is raised slightly to quickly bring
the charge back up. When the state of
charge is high, the voltage is lowered
slightly to prevent overcharging. If the
vehicle has a voltmeter gauge or a voltage
display on the Driver Information Center
(DIC), you may see the voltage move up or
down. This is normal. If there is a problem,
an alert will be displayed.
The battery can be discharged at idle if the
electrical loads are very high. This is true for
all vehicles. This is because the generator
(alternator) may not be spinning fast
enough at idle to produce all the power that
is needed for very high electrical loads.
A high electrical load occurs when several of
the following are on, such as: headlamps,
high beams, fog lamps, rear window
defogger, climate control fan at high speed,
heated seats, engine cooling fans, trailer
loads, and loads plugged into accessory
power outlets.
EPM works to prevent excessive discharge of
the battery. It does this by balancing the
generator's output and the vehicle's
electrical needs. It can increase engine idlespeed to generate more power, whenever
needed. It can temporarily reduce the power
demands of some accessories.
Normally, these actions occur in steps or
levels, without being noticeable. In rare
cases at the highest levels of corrective
action, this action may be noticeable to the
driver. If so, a Driver Information Center
(DIC) message might be displayed, such as
SERVICE BATTERY CHARGING SYSTEM. If this
messages displays, it is recommended that
the driver reduce the electrical loads as
much as possible.
Battery Power Protection
This feature helps prevent the battery from
being drained, if the interior courtesy lamps
or reading lamps are accidentally left on.
If any of these lamps are left on, they
automatically turn off after 10 minutes,
if the ignition is off. The lamps will not
come back on again until one of the
following occurs:
.The ignition is turned on.
.The doors are closed and then re-opened.
Exterior Lighting Battery Saver
The exterior lamps turn off about 10 minutes
after the vehicle is turned off, if the parking
lamps or headlamps have been manually
left on. This protects against draining the
battery. To restart the 10-minute timer, turn
the exterior lamp control to the
Oposition
and then back to the
;or2position.
To keep the lamps on for more than
10 minutes, the vehicle must be on or in
accessory mode.

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102 Infotainment System
©SEEK or¨SEEK :Press©SEEK to go to
the previous or
¨SEEK to go to the next
station and stay there.
To scan stations, press and hold either
button for two seconds until a beep sounds.
The radio goes to a station, plays for a few
seconds, then goes to the next station. The
station frequency flashes while the radio is
in the scan mode. Press either button again
to stop scanning.
The radio seeks and scans stations only with
a strong signal that are in the
selected band.
To scan presets within the current selected
band, press and hold either SEEK button for
four seconds until a double beep sounds. The
radio goes to a stored preset, plays for a
few seconds if a strong signal is present,
then goes to the next stored preset. The
station frequency flashes while the radio is
in the scan mode.
Storing a Radio Station as a Favorite
You are encouraged to set up radio station
favorites while the vehicle is parked. Tune to
favorite stations using the presets, favorites
button, and steering wheel controls,
if equipped. See Defensive Driving 0121. FAV :
If equipped with a FAV button, a
maximum of 36 stations can be programmed
as favorites using the six softkeys below the
radio station frequency tabs and by using
the radio favorites page button (FAV
button). Press FAV to go through up to
six pages of favorites, each having
six favorite stations available per page. Each
page of favorites can contain any
combination of AM, FM, or SXM stations.
The balance/fade and tone settings that
were previously adjusted are stored with the
favorite stations.
To store a station as a favorite:
1. Tune to the desired radio station.
2. Press FAV to display the page where the station is to be stored.
3. Press and hold one of the six softkeys until a beep sounds. When that softkey
is pressed and released, the station that
was set returns.
4. Repeat the steps for each softkey radio station to be stored as a favorite.
The number of favorites pages can be set up
using the MENU button. To set up the
number of favorites pages: 1. Press MENU to display the radio setup menu. 2. Press the softkey below the FAV 1-6 tab.
3. Select the desired number of favorites
pages by pressing the softkey below the
displayed page numbers.
4. Press FAV, or let the menu time out, to return to the original main radio screen
showing the radio station frequency tabs
and to begin the process of
programming favorites for the chosen
number of numbered pages.
Radio Reception
Unplug electronic devices from the accessory
power outlets if there is interference or
static in the radio.
FM
FM signals only reach about 16 to 65 km (10
to 40 mi). Although the radio has a built-in
electronic circuit that automatically works to
reduce interference, some static can occur,
especially around tall buildings or hills,
causing the sound to fade in and out.
AM
The range for most AM stations is greater
than for FM, especially at night. The longer
range can cause station frequencies to
interfere with each other. Static can also

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Infotainment System 107
>:Press the softkey below2to turn
shuffle off. This is the default mode when a
USB storage device or iPod is first
connected.
2: Press the softkey below=orCto shuffle all songs on the USB
storage device or iPod.
C: Press the softkey below>to
shuffle all songs in the current album on
an iPod.
=: Press the softkey below>to
shuffle all songs in the current folder on a
USB storage device.
Phone
Bluetooth
For vehicles equipped with Bluetooth
capability, the system can interact with
many cell phones, allowing:
.Placement and receipt of calls in a
hands-free mode.
.Sharing of the cell phone’s address book
or contact list with the vehicle.
To minimize driver distraction, before
driving, and with the vehicle parked:
.Become familiar with the features of the
cell phone. Organize the phone book and
contact lists clearly and delete duplicate
or rarely used entries. If possible,
program speed dial or other shortcuts.
.Review the controls and operation of the
infotainment system.
.Pair cell phone(s) to the vehicle. The
system may not work with all cell
phones. See “Pairing”in this section for
more information.
.If the cell phone has voice dialing
capability, learn to use that feature to
access the address book or contact list.
See “Voice Pass-Thru” in this section for
more information.
.See “Storing and Deleting Phone
Numbers” in this section for more
information.
{Warning
When using a cell phone, it can be
distracting to look too long or too often
at the screen of the phone or the
infotainment system. Taking your eyes
off the road too long or too often could
cause a crash resulting in injury or death.
Focus your attention on driving. A Bluetooth system can use a
Bluetooth-capable cell phone with a
Hands-Free Profile to make and receive
phone calls. The system can be used while
the ignition is on or in ACC/ACCESSORY. The
range of the Bluetooth system can be up to
9.1 m (30 ft). Not all phones support all
functions, and not all phones work with the
in-vehicle Bluetooth system. See
www.gm.com/bluetooth for more
information on compatible phones in U.S.
and Canada only.
Voice Recognition
The Bluetooth system uses voice recognition
to interpret voice commands to dial phone
numbers and name tags.
For additional information, say
“Help”while
you are in a voice recognition menu.
Noise : Keep interior noise levels to a
minimum. The system may not recognize
voice commands if there is too much
background noise.
When to Speak : A short tone sounds after
the system responds indicating when it is
waiting for a voice command. Wait until the
tone and then speak.

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108 Infotainment System
How to Speak :Speak clearly in a calm and
natural voice.
Audio System
When using the in-vehicle Bluetooth system,
sound comes through the vehicle's front
audio system speakers and overrides the
audio system. Use the audio system volume
knob, during a call, to change the volume
level. The adjusted volume level remains in
memory for later calls. To prevent missed
calls, a minimum volume level is used if the
volume is turned down too low.
Bluetooth Controls
Use the buttons on the steering wheel to
operate the in-vehicle Bluetooth system. See
Steering Wheel Controls 067.
b/g:Press to answer incoming calls,
confirm system information, and start
speech recognition.
c/x: Press to end a call, reject a call,
or cancel an operation.
Pairing
A Bluetooth-enabled cell phone must be
paired to the Bluetooth system and then
connected to the vehicle before it can be used. See the cell phone manufacturer's user
guide for Bluetooth functions before pairing
the cell phone.
Pairing Information
.A Bluetooth phone with MP3 capability
cannot be paired to the vehicle as a
phone and an MP3 player at the
same time.
.Up to five cell phones can be paired to
the Bluetooth system.
.The pairing process is disabled when the
vehicle is moving.
.Pairing only needs to be completed once,
unless the pairing information on the cell
phone changes or the cell phone is
deleted from the system.
.Only one paired cell phone can be
connected to the Bluetooth system at
a time.
.If multiple paired cell phones are within
range of the system, the system connects
to the first available paired cell phone in
the order that they were first paired to
the system. To connect to a different
paired phone, see
“Connecting to a
Different Phone” later in this section. Pairing a Phone
1. Press and hold
b/gfor two seconds.
2. Say “Bluetooth.” This command can be
skipped.
3. Say “Pair.”The system responds with
instructions and a four-digit Personal
Identification Number (PIN). The PIN is
used in Step 5.
4. Start the pairing process on the cell phone that you want to pair. For help
with this process, see the cell phone
manufacturer's user guide.
5. Locate the device named “Your Vehicle”
in the list on the cell phone. Follow the
instructions on the cell phone to enter
the PIN provided in Step 3. After the PIN
is successfully entered, the system
prompts you to provide a name for the
paired cell phone. This name will be used
to indicate which phones are paired and
connected to the vehicle. The system
responds with “ has been
successfully paired” after the pairing
process is complete.
6. Repeat Steps 1–5 to pair additional phones.

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Infotainment System 109
Listing All Paired and Connected Phones
The system can list all cell phones paired to
it. If a paired cell phone is also connected to
the vehicle, the system responds with“is
connected” after that phone name.
1. Press and hold
b/gfor two seconds.
2. Say “Bluetooth.”
3. Say “List.”
Deleting a Paired Phone
If the phone name you want to delete is
unknown, see “Listing All Paired and
Connected Phones.”
1. Press and hold
b/gfor two seconds.
2. Say “Bluetooth.”
3. Say “Delete.” The system asks which
phone to delete.
4. Say the name of the phone you want to delete.
Connecting to a Different Phone
To connect to a different cell phone, the
Bluetooth system looks for the next
available cell phone in the order in which all
the available cell phones were paired.
Depending on which cell phone you want to
connect to, you may have to use this
command several times. 1. Press and hold
b/gfor two seconds.
2. Say “Bluetooth.”
3. Say “Change phone.”
.If another cell phone is found, the
response will be “ is
now connected.”
.If another cell phone is not found,
the original phone remains
connected.
Storing and Deleting Phone Numbers
The system can store up to 30 phone
numbers as name tags in the Hands-Free
Directory for Bluetooth.
The following commands are used to delete
and store phone numbers.
Store : This command will store a phone
number, or a group of numbers as a
name tag.
Digit Store : This command allows a phone
number to be stored as a name tag by
entering the digits one at a time.
Delete : This command is used to delete
individual name tags.
Delete All Name Tags : This command
deletes all stored name tags in the
Hands-Free Calling Directory. Using the
“Store”Command
1. Press and hold
b/gfor two seconds.
2. Say “Store.”
3. Say the phone number or group of numbers you want to store all at once
with no pauses, then follow the
directions given by the system to save a
name tag for this number.
Using the “Digit Store” Command
If an unwanted number is recognized by the
system, say “Clear”at any time to clear the
last number.
To hear all of the numbers recognized by
the system, say “Verify”at any time.
1. Press and hold
b/gfor two seconds.
2. Say “Digit Store.”
3. Say each digit, one at a time, that you want to store. After each digit is entered,
the system repeats back the digit it
heard followed by a tone. After the last
digit has been entered, say “Store,”and
then follow the directions given by the
system to save a name tag for this
number.
Using the “Delete”Command
1. Press and hold
b/gfor two seconds.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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110 Infotainment System
2. Say“Delete.”
3. Say the name tag you want to delete.
Using the “Delete All Name Tags” Command
This command deletes all stored name tags
in the Hands-Free Calling Directory.
To delete all name tags:
1. Press and hold
b/gfor two seconds.
2. Say “Delete all name tags.”
Listing Stored Numbers
The list command will list all stored
numbers and name tags.
Using the “List”Command
1. Press and hold
b/gfor two seconds.
2. Say “Directory.”
3. Say “Hands-Free Calling.”
4. Say “List.”
Making a Call
Calls can be made using the following
commands.
Dial or Call : The dial or call command can
be used interchangeably to dial a phone
number or a stored name tag. Digit Dial :
This command allows a phone
number to be dialed by entering the digits
one at a time.
Re-dial : This command is used to dial the
last number used on the cell phone.
Using the “Dial”or“Call” Command
1. Press and hold
b/gfor two seconds.
2. Say “Dial”or“Call.”
3. Say the entire number without pausing, or say the name tag.
Once connected, the person called will be
heard through the audio speakers.
Calling Emergency
1. Press and hold
b/gfor two seconds.
The system responds “Ready,”followed
by a tone.
2. Say “Dial”or“Call.”
3. Say [emergency number].
4. Say “Dial”or“Call.”
Once connected, the person called will be
heard through the audio speakers. Using the
“Digit Dial” Command
The digit dial command allows a phone
number to be dialed by entering the digits
one at a time. After each digit is entered,
the system repeats back the digit it heard
followed by a tone.
If an unwanted number is recognized by the
system, say “Clear”at any time to clear the
last number.
To hear all of the numbers recognized by
the system, say “Verify”at any time.
1. Press and hold
b/gfor two seconds.
2. Say “Digit Dial.”
3. Say each digit, one at a time, that you want to dial. After each digit is entered,
the system repeats back the digit it
heard followed by a tone. After the last
digit has been entered, say “Dial.”
Once connected, the person called will be
heard through the audio speakers.
Using the “Re-dial”Command
1. Press and hold
b/gfor two seconds.
2. After the tone, say “Re-dial.”
Once connected, the person called will be
heard through the audio speakers.