service CHEVROLET EXPRESS 2023 Owners Manual
[x] Cancel search | Manufacturer: CHEVROLET, Model Year: 2023, Model line: EXPRESS, Model: CHEVROLET EXPRESS 2023Pages: 283, PDF Size: 16.23 MB
Page 1 of 283

2023 Express
Scan to Access
United States
United States and Canada
Connected Services1-888-4-ONSTAR Customer Assistance
1-800-263-3777
Canada
• Owner’s Manuals
• Warranty Information
• Connected Services
• My Chevrolet Rewards
• myChevrolet Mobile App
• How-To Videos
• Vehicle Diagnostics
• Scheduled Maintenance
• Vehicle Features
• Many Additional Resources
United States
Customer Assistance 1-800-222-1020
Roadside Assistance 1-800-243-8872
84892724 A
Express
Owner’s Manual
Roadside Assistance1-800-268-6800
Canada
C
M
Y
CM
MY
CY
CMY
K
ai1652903903161_23_CHEV_Express_COV_en_US_84892724 A_2022JUN20.pdf 1 \
5/18/2022 3:58:24 PM
Page 2 of 283

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Keys, Doors, and Windows . . . . . . . . . . . . . . . 6
Seats and Restraints . . . . . . . . . . . . . . . . . . . . . 22
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Instruments and Controls . . . . . . . . . . . . . . . 66
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Infotainment System . . . . . . . . . . . . . . . . . . . . 97
Climate Controls . . . . . . . . . . . . . . . . . . . . . . . . 114
Driving and Operating . . . . . . . . . . . . . . . . . . 120
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Service and Maintenance . . . . . . . . . . . . . . . 241
Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . 249
Customer Information . . . . . . . . . . . . . . . . . . 253
Reporting Safety Defects . . . . . . . . . . . . . . . 261
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
Connected Services . . . . . . . . . . . . . . . . . . . . . 269
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Introduction
California Proposition 65 Warning
Litho in U.S.A.
Part No. 84892724 A First Printing©2022 General Motors LLC. All Rights Reserved.
Page 3 of 283

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
2 Introduction
Introduction
The names, logos, emblems, slogans, vehicle
model names, and vehicle body designs
appearing in this manual including, but not
limited to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem, and EXPRESS are
trademarks and/or service marks of General
Motors LLC, its subsidiaries, affiliates,
or licensors.
For vehicles first sold in Canada, substitute
the name“General Motors of Canada
Company” for Chevrolet Motor Division
wherever it appears in this manual.
This manual describes features that may or
may not be on the vehicle because of
optional equipment that was not purchased
on the vehicle, model variants, country
specifications, features/applications that may
not be available in your region, or changes
subsequent to the printing of this owner’s
manual, including changes in standard or
optional content. Refer to the purchase documentation
relating to your specific vehicle to confirm
the features.
Keep this manual in the vehicle for quick
reference.
Canadian Vehicle Owners
A French language manual can be obtained
from your dealer, at www.helminc.com,
or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de ce guide
en français auprès du concessionnaire ou à
l'adresse suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Using this Manual
To quickly locate information about the
vehicle, use the Index in the back of the
manual. It is an alphabetical list of what is
in the manual and the page number where
it can be found.
Danger, Warning, and Caution
Warning messages found on vehicle labels
and in this manual describe hazards and
what to do to avoid or reduce them.
{Danger
Danger indicates a hazard with a high
level of risk which will result in serious
injury or death.
{Warning
Warning indicates a hazard that could
result in injury or death.
Caution
Caution indicates a hazard that could
result in property or vehicle damage.
Page 4 of 283

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
Introduction 3
A circle with a slash through it is a safety
symbol which means“Do not,” “Do not do
this,” or“Do not let this happen.”
Symbols
The vehicle has components and labels that
use symbols instead of text. Symbols are
shown along with the text describing the
operation or information relating to a
specific component, control, message, gauge,
or indicator.
M:Shown when the owner’s manual has
additional instructions or information.
*: Shown when the service manual has
additional instructions or information.
0: Shown when there is more information
on another page — “see page.”
Vehicle Symbol Chart
Here are some additional symbols that may
be found on the vehicle and what they
mean. See the features in this manual for
information.
u: Air Conditioning System
G:Air Conditioning Refrigerant Oil
9:Airbag Readiness Light
!:Antilock Brake System (ABS)
$:Brake System Warning Light
9:Dispose of Used Components Properly
P:Do Not Apply High Pressure Water
B:Engine Coolant Temperature
_:Flame/Fire Prohibited
H: Flammable
[:Forward Collision Alert
R:Fuse Block Cover Lock Location
+:Fuses
j:ISOFIX/LATCH System Child Restraints
Q:Keep Fuse Block Covers Properly
Installed
|: Lane Change Alert
@:Lane Departure Warning
A:Lane Keep Assist
*: Malfunction Indicator Lamp
::Oil Pressure
X:Park Assist
~:Pedestrian Ahead Indicator
O:Power
7:Rear Cross Traffic Alert
I:Registered Technician
/:Remote Vehicle Start
h:Risk of Electrical Fire
>:Seat Belt Reminders
I:Side Blind Zone Alert
7:Tire Pressure Monitor
d:Traction Control/StabiliTrak/Electronic
Stability Control (ESC)
a: Under Pressure
k: Vehicle Ahead Indicator
Page 9 of 283

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
8 Keys, Doors, and Windows
With an active OnStar or connected service
plan, an OnStar Advisor may remotely
unlock the vehicle. SeeOnStar Overview
0 264.
Remote Keyless Entry (RKE)
System
See Radio Frequency Statement 0260.
If there is a decrease in the Remote Keyless
Entry (RKE) operating range:
.Check the distance. The transmitter may
be too far from the vehicle.
.Check the location. Other vehicles or
objects may be blocking the signal.
.Check the transmitter's battery. See
“Battery Replacement” later in this
section.
.If the transmitter is still not working
correctly, see your dealer or a qualified
technician for service.
Remote Keyless Entry (RKE)
System Operation
If equipped, the RKE transmitter functions
work up to 60 m (197 ft) away from the
vehicle. Other conditions can affect the performance
of the transmitter. See
Remote Keyless Entry
(RKE) System 08.
With Remote Start, Without Similar
Q:Press once to lock all doors. If enabled
through the Driver Information Center (DIC),
the parking lamps flash once to indicate
locking has occurred.
The horn may chirp when
Qis pressed
again within five seconds. To view available
settings from the DIC, press
Uto enter the
feature settings menu.
K: Press to unlock the driver door. IfKis
pressed again within five seconds, all
remaining doors unlock. The interior lamps come on and stay on for
20 seconds or until the ignition is turned on.
If enabled through the DIC, the parking
lamps flash twice to indicate unlocking has
occurred. To view available settings from the
DIC, press
Uto enter the feature
settings menu.
j: Press to unlock only the cargo doors.
/:If equipped, pressQand then press
and hold
/for at least four seconds or
until the turn signal lamps flash to start the
engine from outside the vehicle using the
RKE transmitter. See Remote Vehicle Start
0 10. To view available settings from the
DIC, press
Uto enter the feature
settings menu.
L: Press and release to initiate vehicle
locator. The turn signal lamps flash and the
horn sounds three times.
Press and hold
Lfor more than
two seconds to sound the panic alarm. The
turn signal lamps flash and the horn sounds
repeatedly for 30 seconds. The alarm turns
off when the ignition is turned on or
Lis
pressed again. The ignition must be off for
the panic alarm to work.
Page 17 of 283

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
16 Keys, Doors, and Windows
Disarming the Alarm System
To disarm the alarm system or turn off the
alarm if it has been activated:
.PressKon the RKE transmitter.
.Start the vehicle.
To avoid setting off the alarm by accident:
.Lock the vehicle after all occupants have
left the vehicle and all doors are closed.
.Always unlock a door with the RKE
transmitter.
Unlocking the driver door with the key will
not disarm the system or turn off the alarm.
How to Detect a Tamper Condition
IfKis pressed and the horn chirps and the
lights flash three times, the alarm was
activated while the alarm system was
armed.
If the alarm system has been activated, and
allowed to complete an event
(approximately one minute), a message will
appear on the Driver Information Center
(DIC) the next time the vehicle is started.
Theft Alarm Notification
To enable e-mail or text notification, see
“Theft Alarm Notification” in OnStarSecurity
0 265.
Testing the Alarm
To test the alarm:
1. Lower the driver window and open the driver door.
2. Press
Qon the RKE transmitter.
3. Close the door and wait for a few seconds.
4. Reach in through the open window, unlock the door with the manual door
lock, and open the door.
This should set off the alarm.
If the alarm does not sound when it
should but the lamps flash, check to see
if the horn works. The horn fuse may be
blown. To replace the fuse, see Fuses and
Circuit Breakers 0198.
Immobilizer
See Radio Frequency Statement 0260.
Immobilizer Operation
This vehicle is equipped with the
PASS-Key®III+ (Personalized Automotive
Security System) theft-deterrent system.
PASS-Key III+ is a passive theft deterrent
system.
The system is automatically armed when
the key is removed from the ignition.
You do not have to manually arm or disarm
the system.
The security light will come on if there is a
problem with arming or disarming the
theft-deterrent system.
If the engine does not start and the security
light comes on, the key may have a
damaged transponder. Turn the ignition off
and try again.
If the engine still does not start, and the
key appears to be undamaged, try another
ignition key. If the engine still does not
start with the other key, the vehicle needs
service. If the vehicle does start, the first
key may be faulty. See your dealer or a
locksmith who can service the PASS-Key III+
to have a new key made.
Page 18 of 283

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
Keys, Doors, and Windows 17
It is possible for the PASS-Key III+ decoder to
learn the transponder value of a new or
replacement key. Up to eight keys may be
programmed for the vehicle. This procedure
is for learning additional keys only. If all the
currently programmed keys are lost or do
not operate, you must see your dealer or a
locksmith who can service PASS-Key III+ to
have keys made and programmed to the
system.
See your dealer or a locksmith who can
service PASS-Key III+ to get a new key blank
that is cut exactly as the ignition key that
operates the system.
To program the new key:1. Verify the new key has
1stamped
on it.
2. Insert the original, already programmed key into the ignition lock cylinder and
start the engine. If the engine will not
start, see your dealer for service.
3. After the engine has started, turn the ignition off and remove the key.
4. Insert the key to be programmed and turn the ignition on within 10 seconds of
removing the previous key. The security message will turn off once
the key has been programmed. It may
not be apparent that the security
message went on due to how quickly
the key is programmed.
5. Repeat Steps 1–4 if additional keys are to be programmed.
If you lose or damage a PASS-Key III+ key,
see your dealer or a locksmith who can
service PASS-Key III+ to have a new
key made.
Do not leave the key or device that disarms
or deactivates the theft-deterrent system in
the vehicle.Exterior Mirrors
Convex Mirrors
{Warning
A convex mirror can make things, like
other vehicles, look farther away than
they really are. If you cut too sharply
into the next lane, you could hit a vehicle
that is driving next to you. Check the
inside mirror or glance over your
shoulder before changing lanes. If equipped, the lower portion of the driver
and passenger side mirror is convex.
A convex mirror's surface is curved so more
can be seen from the driver seat. The
convex mirror can be adjusted manually to
the driver preferred position for better
vision.
Manual Mirrors
Adjust the mirrors by moving the mirror up
and down and left and right.
The mirrors can be manually folded
in or out.
On the lower portion of each mirror is an
auxiliary convex mirror. A convex mirror's
surface is curved so you can see more from
the driver seat. The auxiliary convex mirrors
can be adjusted manually by moving the
mirror.
Page 20 of 283

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
Keys, Doors, and Windows 19
Do not spray glass cleaner directly on the
mirror. Use a soft towel dampened with
water.
Manual Rearview Mirror
Push the tab forward for daytime use and
pull it rearward for nighttime use to avoid
glare of the headlamps from behind.
Backup Video Manual Mirror
If equipped, this manual dimming mirror
provides a camera view of the area behind
the vehicle. The video display feature comes
on when the vehicle is shifted in R (Reverse),
and turns off when the vehicle is shifted out
of R (Reverse).
Troubleshooting
If the vehicle is in R (Reverse) and a blue
screen is displayed in the mirror and then
the display shuts off, see your dealer for
service.
SeeRear Vision Camera (RVC) 0146.
Windows
{
Warning
Never leave a child, a helpless adult, or a
pet alone in a vehicle, especially with the
windows closed in warm or hot weather.
They can be overcome by the extreme
heat and suffer permanent injuries or
even death from heat stroke.
Manual Windows
Operate the manual windows by turning the
hand crank on each door to raise or lower
the side door windows.
Power Windows
{Warning
Children could be seriously injured or
killed if caught in the path of a closing
window. Never leave keys in a vehicle
with children. See Keys06.
If equipped, power windows work when the
ignition is on, in accessory mode, or when
Retained Accessory Power (RAP) is active.
See Retained Accessory Power (RAP) 0133.
Using the window switch, press to open or
pull to close the window.
Page 42 of 283

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
Seats and Restraints 41
doors can be locked, the interior lamps can
be turned off, and the hazard warning
flashers can be turned off using the controls
for those features. If any of these systems
are damaged in the crash they may not
operate as normal.
{Warning
A crash severe enough to inflate the
airbags may have also damaged
important functions in the vehicle, such
as the fuel system, brake and steering
systems, etc. Even if the vehicle appears
to be drivable after a moderate crash,
there may be concealed damage that
could make it difficult to safely operate
the vehicle.
Use caution if you should attempt to
restart the engine after a crash has
occurred.In many crashes severe enough to inflate
the airbag, windshields are broken by
vehicle deformation. Additional windshield
breakage may also occur from the front
outboard passenger airbag.
.Airbags are designed to inflate only once.
After an airbag inflates, you will need
some new parts for the airbag system.
If you do not get them, the airbag
system will not be there to help protect
you in another crash. A new system will
include airbag modules and possibly other
parts. The service manual for the vehicle
covers the need to replace other parts.
.The vehicle has a crash sensing and
diagnostic module which records
information after a crash. See
Vehicle
Data Recording and Privacy 0262 and
Event Data Recorders 0262.
.Let only qualified technicians work on the
airbag systems. Improper service can
mean that an airbag system will not work
properly. See your dealer for service.
Airbag On-Off Switch
If the instrument panel has one of the
switches pictured in the following
illustrations, the vehicle has an airbag on-off
switch that you can use to manually turn
on or off the front outboard passenger
airbag. No other airbag is affected by the
airbag on-off switch.
United States
Page 44 of 283

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
Seats and Restraints 43
Canada and Mexico
To turn off the front outboard passenger
frontal airbag, insert the ignition key into
the airbag on-off switch, push in, and move
the switch to the OFF position.
The airbag OFF light will come on and stay
on to let you know the front outboard
passenger airbag is off. See Airbag On-Off
Light 076. The front outboard passenger
airbag will remain off until you turn it back
on again.
{Warning
If the airbag readiness light ever comes
on and stays on, it means that
something may be wrong with the airbag
system. For example, the front outboard
passenger frontal airbag could inflate
even though the airbag on-off switch is
turned off.
To help avoid injury to yourself or others,
have the vehicle serviced right away. See
Airbag Readiness Light 075 for more
information, including important safety
information.
United States
Canada and Mexico
To turn the front outboard passenger airbag
on again, insert the ignition key into the
airbag on-off switch, push in, and move the
switch to the ON position.
The front outboard passenger frontal airbag
is now enabled, and may inflate. See Airbag
On-Off Light 076.