key CHEVROLET EXPRESS CARGO 2021 User Guide

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Keys, Doors, and Windows 15
To open the sliding side door from the
inside, pull the handle toward the rear of
the vehicle. Then, slide the door toward the
rear of the vehicle.
To close the sliding side door from the
inside, grasp the handle and slide the door
toward the front of the vehicle.
Make sure the door is completely closed
before driving away.
Rear Doors
{Warning
Unlocked doors can be dangerous.
.Passengers, especially children, can
easily open the doors and fall out of a
moving vehicle. The doors can be
unlocked and opened while the vehicle
is moving. The chance of being thrown
out of the vehicle in a crash is
increased if the doors are not locked.
So, all passengers should wear seat
belts properly and the doors should be
locked whenever the vehicle is driven.
.Young children who get into unlocked
vehicles may be unable to get out.
A child can be overcome by extreme
heat and can suffer permanent injuries
or even death from heat stroke.
Always lock the vehicle whenever
leaving it.
.Outsiders can easily enter through an
unlocked door when you slow down
or stop the vehicle. Locking the doors
can help prevent this from happening.To open the rear doors from the outside,
pull the handle toward you to open the
passenger side rear door first.
To open the driver side rear door, pull the
latch release at the inside edge of the door.
To close the rear doors, close the driver side
rear door first. Then close the passenger side
rear door. Check to make sure both doors
are completely closed.
Vehicle Security
This vehicle has theft-deterrent features;
however, they do not make the vehicle
impossible to steal.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
16 Keys, Doors, and Windows
Vehicle Alarm System
This vehicle has an anti-theft alarm system.
Arming the Alarm System
1. Close the side door/rear doors and thehood. Turn off the vehicle.
2. Lock the vehicle in one of two ways:
.Use the RKE transmitter.
.With a door open, press the
inside
Q.
3. After 30 seconds the alarm system will arm. Pressing
Qon the RKE transmitter
a second time will bypass the 30-second
delay and immediately arm the alarm
system.
The vehicle alarm system will not arm if the
doors are locked with the key or the manual
door lock.
The alarm will also be activated if a
passenger door, side door, rear door, or the
hood is opened without first disarming the
system. When the alarm is activated, the
turn signals flash and the horn sounds for
about 30 seconds. The alarm system will
then re-arm to monitor for the next
unauthorized event.
Disarming the Alarm System
To disarm the alarm system or turn off the
alarm if it has been activated:
.PressKon the RKE transmitter.
.Start the vehicle.
To avoid setting off the alarm by accident:
.Lock the vehicle after all occupants have
left the vehicle and all doors are closed.
.Always unlock a door with the RKE
transmitter.
Unlocking the driver door with the key will
not disarm the system or turn off the alarm.
How to Detect a Tamper Condition
IfKis pressed and the horn chirps and the
lights flash three times, the alarm was
activated while the alarm system was
armed.
If the alarm system has been activated, and
allowed to complete an event
(approximately one minute), a message will
appear on the Driver Information Center
(DIC) the next time the vehicle is started.
Theft Alarm Notification
To enable e-mail or text notification, see
“Theft Alarm Notification” in OnStarSecurity
0 278.
Testing the Alarm
To test the alarm:
1. Lower the driver window and open the driver door.
2. Press
Qon the RKE transmitter.
3. Close the door and wait for a few seconds.
4. Reach in through the open window, unlock the door with the manual door
lock, and open the door.
This should set off the alarm.
If the alarm does not sound when it
should but the lamps flash, check to see
if the horn works. The horn fuse may be
blown. To replace the fuse, see Fuses and
Circuit Breakers 0205.
Immobilizer
See Radio Frequency Statement 0273.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Keys, Doors, and Windows 17
Immobilizer Operation
This vehicle is equipped with the
PASS-Key®III+ (Personalized Automotive
Security System) theft-deterrent system.
PASS-Key III+ is a passive theft deterrent
system.
The system is automatically armed when
the key is removed from the ignition.
You do not have to manually arm or disarm
the system.
The security light will come on if there is a
problem with arming or disarming the
theft-deterrent system.
If the engine does not start and the security
light comes on, the key may have a
damaged transponder. Turn the ignition off
and try again.
If the engine still does not start, and the
key appears to be undamaged, try another
ignition key. If the engine still does not
start with the other key, the vehicle needs
service. If the vehicle does start, the first
key may be faulty. See your dealer or a
locksmith who can service the PASS-Key III+
to have a new key made. It is possible for the PASS-Key III+ decoder to
learn the transponder value of a new or
replacement key. Up to eight keys may be
programmed for the vehicle. This procedure
is for learning additional keys only. If all the
currently programmed keys are lost or do
not operate, you must see your dealer or a
locksmith who can service PASS-Key III+ to
have keys made and programmed to the
system.
See your dealer or a locksmith who can
service PASS-Key III+ to get a new key blank
that is cut exactly as the ignition key that
operates the system.
To program the new key:
1. Verify the new key has
1stamped
on it.
2. Insert the original, already programmed key into the ignition lock cylinder and
start the engine. If the engine will not
start, see your dealer for service.
3. After the engine has started, turn the ignition off and remove the key.
4. Insert the key to be programmed and turn the ignition on within 10 seconds of
removing the previous key. The security message will turn off once
the key has been programmed. It may
not be apparent that the security
message went on due to how quickly
the key is programmed.
5. Repeat Steps 1–4 if additional keys are to be programmed.
If you lose or damage a PASS-Key III+ key,
see your dealer or a locksmith who can
service PASS-Key III+ to have a new
key made.
Do not leave the key or device that disarms
or deactivates the theft-deterrent system in
the vehicle.Exterior Mirrors
Convex Mirrors
{Warning
A convex mirror can make things, like
other vehicles, look farther away than
they really are. If you cut too sharply
into the next lane, you could hit a vehicle
that is driving next to you. Check the
inside mirror or glance over your
shoulder before changing lanes.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
18 Keys, Doors, and Windows
If equipped, the lower portion of the driver
and passenger side mirror is convex.
A convex mirror's surface is curved so more
can be seen from the driver seat. The
convex mirror can be adjusted manually to
the driver preferred position for better
vision.
Manual Mirrors
Adjust the mirrors by moving the mirror up
and down and left and right.
The mirrors can be manually folded
in or out.
On the lower portion of each mirror is an
auxiliary convex mirror. A convex mirror's
surface is curved so you can see more from
the driver seat. The auxiliary convex mirrors
can be adjusted manually by moving the
mirror.
Trailer-Tow Mirrors
Vehicles with towing mirrors can be
adjusted manually for a clear view of the
objects behind you.
On the lower portion of each mirror there is
an auxiliary convex mirror that can be
adjusted manually to provide an extended
field of view.
The mirrors can be manually folded
in or out.
Power Mirrors
If equipped with power mirrors, select each
mirror by turning the knob clockwise for the
passenger side mirror or counterclockwise
for the driver side mirror. The center
position is neutral.
Adjust the mirror angle by moving the knob
in the desired direction. The auxiliary convex
mirrors can only be adjusted manually.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Keys, Doors, and Windows 19
Folding Mirrors
Manual Folding Mirrors
The mirrors can be folded inward toward
the vehicle to prevent damage when going
through an automatic car wash. Push the
mirror outward to return it to the original
position.
Side Blind Zone Alert
The vehicle may have Side Blind Zone Alert.
SeeSide Blind Zone Alert (SBZA) 0155.
Heated Mirrors
For vehicles with heated mirrors:
1:Press to heat the mirrors.
An indicator light in the button lights when
the outside heated mirrors are activated.
See “Rear Window Defogger” underClimate
Control Systems 0119.
Interior Mirrors
Interior Rearview Mirrors
Adjust the rearview mirror for a clear view
of the area behind the vehicle. Do not spray glass cleaner directly on the
mirror. Use a soft towel dampened with
water.
Manual Rearview Mirror
Push the tab forward for daytime use and
pull it rearward for nighttime use to avoid
glare of the headlamps from behind.
Backup Video Manual Mirror
If equipped, this manual dimming mirror
provides a camera view of the area behind
the vehicle. The video display feature comes
on when the vehicle is shifted in R (Reverse),
and turns off when the vehicle is shifted out
of R (Reverse).
Troubleshooting
If the vehicle is in R (Reverse) and a blue
screen is displayed in the mirror and then
the display shuts off, see your dealer for
service.
See
Rear Vision Camera (RVC) 0152.
Windows
{
Warning
Never leave a child, a helpless adult, or a
pet alone in a vehicle, especially with the
windows closed in warm or hot weather.
They can be overcome by the extreme
heat and suffer permanent injuries or
even death from heat stroke.
Manual Windows
Operate the manual windows by turning the
hand crank on each door to raise or lower
the side door windows.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
20 Keys, Doors, and Windows
Power Windows
{Warning
Children could be seriously injured or
killed if caught in the path of a closing
window. Never leave keys in a vehicle
with children. SeeKeys06.
If equipped, power windows work when the
ignition is on, in ACC/ACCESSORY, or when
Retained Accessory Power (RAP) is active.
See Retained Accessory Power (RAP) 0138.
Using the window switch, press to open or
pull to close the window. The windows may be temporarily disabled if
they are used repeatedly within a
short time.
Express-Down
The driver window switch has an
express-down feature that allows the
window to be lowered without holding the
switch. Press fully and release the switch
marked AUTO to activate the express-down
mode. This mode can be canceled at any
time by pulling up on the switch. To open
the window part way, lightly tap the switch
until the window is at the desired position.
Swing-Out Windows
Side Swing-Out WindowTo open the side door swing-out window,
pull up on the latch at the edge of the
window. Swing the window out and push
down on the latch to lock the window into
place.
To close the window, pull the latch toward
you and push down on the latch to lock it.
Rear Swing‐Out Windows
The vehicle also has rear swing‐out
windows. The rear swing-out windows work
the same way as the side swing‐out
window, but the latch is located at the
bottom edge of the window.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Keys, Doors, and Windows 21
Enhanced Technology Glass
The vehicle may be equipped with Enhanced
Technology Glass (ETG). ETG is part of the
overall occupant protection system on cargo
vans with five seating positions and
passenger vans. ETG may help keep
passengers sitting next to these fixed
windows from being ejected through the
glass in some, but not all crashes. Even with
this glass, seat belts must still be worn at
all times.
Use only ETG glass approved for the vehicle
for replacement when damaged. Cargo vans
with five seating positions and passenger
vans will have ETG glass in the rear-most
side windows and laminated glass in the
forward window of the sliding door,
if equipped. Long wheelbase cargo vans that
do not have five seating positions may also
have ETG in the rear-most side windows.
Rear Windows
Rear Side Door Windows (Cargo
Van Only)
{Warning
The vehicle may have a partition behind
the front seats or vertical metal panels
on the inside of the rear side door
windows. These are part of the occupant
protection system. Do not remove them.
Sun Visors
To block out glare, swing down the sun
visors. You can also swing them to the side.
Visor Vanity Mirror
The vehicle may have visor vanity mirrors,
with or without lamps. Lift the mirror cover
to turn the lamps on, if equipped.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
24 Seats and Restraints
3. Push and pull on the seatback to makesure it is locked.
To return the seatback to the upright
position: 1. Lift the lever fully without applying pressure to the seatback, and the
seatback will return to the upright
position.
2. Push and pull on the seatback to make sure it is locked.
{Warning
Sitting in a reclined position when the
vehicle is in motion can be dangerous.
Even when buckled up, the seat belts
cannot do their job.
The shoulder belt will not be against
your body. Instead, it will be in front of
you. In a crash, you could go into it,
receiving neck or other injuries.
The lap belt could go up over your
abdomen. The belt forces would be there,
not at your pelvic bones. This could cause
serious internal injuries.
(Continued)
Warning (Continued)
For proper protection when the vehicle is
in motion, have the seatback upright.
Then sit well back in the seat and wear
the seat belt properly.
Do not have a seatback reclined if the
vehicle is moving.
Rear Seats
Removing the Rear Seat
Disconnect the mini-latch plates for the
lap-shoulder belts on the bench seat to be
removed.
1. To do this, press the tip of a key intothe release hole of the seat belt buckle
while pulling up on the seat belt.
2. Locate the pins. On a three-passenger seat there are
two pins on the inboard sides of the rear
seats.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Seats and Restraints 35
Adjustable comfort guides are available
through your dealer for the left rear
outboard seating positions of the
three-passenger bench seats and for the
outboard seating positions of the
four-passenger bench seats. Instructions are
included with the guides.
Seat Belt Use During Pregnancy
Seat belts work for everyone, including
pregnant women. Like all occupants, they
are more likely to be seriously injured if
they do not wear seat belts.
A pregnant woman should wear a
lap-shoulder belt, and the lap portion should
be worn as low as possible, below the
rounding, throughout the pregnancy.
The best way to protect the fetus is to
protect the mother. When a seat belt is
worn properly, it is more likely that the
fetus will not be hurt in a crash. For
pregnant women, as for anyone, the key to
making seat belts effective is wearing them
properly.
Seat Belt Extender
If the vehicle's seat belt will fasten around
you, you should use it.But if a seat belt is not long enough, your
dealer will order you an extender. When
you go in to order it, take the heaviest coat
you will wear, so the extender will be long
enough for you. To help avoid personal
injury, do not let someone else use it, and
use it only for the seat it is made to fit. The
extender has been designed for adults.
Never use it for securing child restraints. For
more information on the proper use and fit
of seat belt extenders see the instruction
sheet that comes with the extender.
Safety System Check
Periodically check the seat belt reminder,
seat belts, buckles, latch plates, retractors,
shoulder belt height adjusters (if equipped),
and seat belt anchorages to make sure they
are all in working order. Look for any other
loose or damaged seat belt system parts
that might keep a seat belt system from
performing properly. See your dealer to
have it repaired. Torn, frayed, or twisted
seat belts may not protect you in a crash.
Torn or frayed seat belts can rip apart under
impact forces. If a belt is torn or frayed,
have it replaced immediately. If a belt is
twisted, it may be possible to untwist by

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
44 Seats and Restraints
To turn off the front outboard passenger
frontal airbag, insert the ignition key into
the airbag on-off switch, push in, and move
the switch to the OFF position.
The airbag OFF light will come on and stay
on to let you know the front outboard
passenger airbag is off. SeeAirbag On-Off
Light 075. The front outboard passenger
airbag will remain off until you turn it back
on again.
{Warning
If the airbag readiness light ever comes
on and stays on, it means that
something may be wrong with the airbag
system. For example, the front outboard
passenger frontal airbag could inflate
even though the airbag on-off switch is
turned off.
To help avoid injury to yourself or others,
have the vehicle serviced right away. See
Airbag Readiness Light 074 for more
information, including important safety
information.United States
Canada and Mexico To turn the front outboard passenger airbag
on again, insert the ignition key into the
airbag on-off switch, push in, and move the
switch to the ON position.
The front outboard passenger frontal airbag
is now enabled, and may inflate. See
Airbag
On-Off Light 075.
Servicing the Airbag-Equipped
Vehicle
Airbags affect how the vehicle should be
serviced. There are parts of the airbag
system in several places around the vehicle.
Your dealer and the service manual have
information about servicing the vehicle and
the airbag system. To purchase a service
manual, see Publication Ordering
Information 0273.
{Warning
For up to 10 seconds after the vehicle is
turned off and the battery is
disconnected, an airbag can still inflate
during improper service. You can be
injured if you are close to an airbag
when it inflates. Avoid yellow connectors.
They are probably part of the airbag
(Continued)