maintenance CHEVROLET EXPRESS CARGO 2021 User Guide

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
128 Driving and Operating
Hydraulic Power Steering
This vehicle has hydraulic power steering.
It may require maintenance. SeePower
Steering Fluid 0196.
If power steering assist is lost because the
engine stops or because of a system
malfunction, the vehicle can be steered but
may require increased effort. See your
dealer if there is a problem.
Caution
If the steering wheel is turned until it
reaches the end of its travel, and is held
in that position for more than 15 seconds,
damage may occur to the power steering
system and there may be loss of power
steering assist.
Curve Tips
.Take curves at a reasonable speed.
.Reduce speed before entering a curve.
.Maintain a reasonable steady speed
through the curve.
.Wait until the vehicle is out of the curve
before accelerating gently into the
straightaway.
Steering in Emergencies
.There are some situations when steering
around a problem may be more effective
than braking.
.Holding both sides of the steering wheel
allows you to turn 180 degrees without
removing a hand.
.Antilock Brake System (ABS) allows
steering while braking.
Off-Road Recovery
The vehicle's right wheels can drop off the
edge of a road onto the shoulder while
driving. Follow these tips: 1. Ease off the accelerator and then, if there is nothing in the way, steer the
vehicle so that it straddles the edge of
the pavement.
2. Turn the steering wheel about one-eighth of a turn, until the right front
tire contacts the pavement edge.
3. Turn the steering wheel to go straight down the roadway.
Loss of Control
Skidding
There are three types of skids that
correspond to the vehicle's three control
systems:
.Braking Skid —wheels are not rolling.
.Steering or Cornering Skid —too much
speed or steering in a curve causes tires
to slip and lose cornering force.
.Acceleration Skid —too much throttle
causes the driving wheels to spin.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
164 Driving and Operating
5. Reapply the brake pedal. Then apply theparking brake and shift into P (Park).
6. Release the brake pedal.
Pulling the Trailer from the Water
To pull the trailer from the water: 1. Press and hold the brake pedal.
2. Start the engine and shift into a gear.
3. Release the parking brake.
4. Let up on the brake pedal.
5. Drive slowly until the tires are clear of the chocks.
6. Stop and have someone pick up and store the chocks.
7. Slowly pull the trailer from the water.
Caution
If the vehicle tires begin to spin and the
vehicle begins to slide toward the water,
remove your foot from the accelerator
pedal and apply the brake pedal. Seek
help to have the vehicle towed up
the ramp.
Maintenance when Trailer Towing
The vehicle needs service more often when
used to tow trailers. See Maintenance
Schedule 0251. It is especially important to
check the automatic transmission fluid,
engine oil, axle lubricant, belts, cooling
system, and brake system before and during
each trip.
Check periodically that all nuts and bolts on
the trailer hitch are tight.
Engine Cooling when Trailer Towing
The cooling system may temporarily
overheat during severe operating conditions.
See Engine Overheating 0194.
Trailer Towing
If equipped with a diesel engine, see the
Duramax diesel supplement.
Caution
Towing a trailer improperly can damage
the vehicle and result in costly repairs
not covered by the vehicle warranty. To
tow a trailer correctly, follow the
directions in this section and see your
dealer for important information about
towing a trailer with the vehicle.
Trailering is different than just driving the
vehicle by itself. Trailering means changes in
handling, acceleration, braking, durability,
and fuel economy. Successful, safe trailering
takes correct equipment, and it has to be
used properly.
The following information has many
time-tested, important trailering tips and
safety rules. Many of these are important
for your safety and that of your passengers.
Read this section carefully before pulling a
trailer.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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176 Driving and Operating
Warning (Continued)
unrestrained cargo, improper trailer hitch
configuration, or improperly inflated or
incorrect vehicle or trailer tires. See
Towing Equipment0172 for trailer
ratings and hitch setup recommendations.
Trailer Tires
Special Trailer (ST) tires differ from vehicle
tires. Trailer tires are designed with stiff
sidewalls to help prevent sway and to
support heavy loads. These features can
make it difficult to determine if the trailer
tire pressures are low only based on a visual
inspection.
Always check all trailer tire pressures before
each trip when the tires are cool. Low trailer
tire pressure is a leading cause of trailer tire
blow-outs.
Trailer tires deteriorate over time. The trailer
tire sidewall will show the week and year
the tire was manufactured. Many trailer tire
manufacturers recommend replacing tires
more than six years old. Overloading is another leading cause of
trailer tire blow-outs. Never load your trailer
with more weight than the tires are
designed to support. The load rating is
located on the trailer tire sidewall.
Always know the maximum speed rating for
the trailer tires before driving. This may be
significantly lower than the vehicle tire
speed rating. The speed rating may be on
the trailer tire sidewall. If the speed rating is
not shown, the default trailer tire speed
rating is 105 km/h (65 mph).
Conversions and Add-Ons
Add-On Electrical Equipment
{Warning
The Data Link Connector (DLC) is used for
vehicle service and Emission Inspection/
Maintenance testing. See
Malfunction
Indicator Lamp (Check Engine Light) 076.
A device connected to the DLC —such as
an aftermarket fleet or driver-behavior
tracking device —may interfere with
vehicle systems. This could affect vehicle (Continued)
Warning (Continued)
operation and cause a crash. Such devices
may also access information stored in the
vehicle’s systems.
Caution
Some electrical equipment can damage
the vehicle or cause components to not
work and would not be covered by the
vehicle warranty. Always check with your
dealer before adding electrical equipment.
Add-on equipment can drain the vehicle's
12-volt battery, even if the vehicle is not
operating.
The vehicle has an airbag system. Before
attempting to add anything electrical to the
vehicle, see Servicing the Airbag-Equipped
Vehicle 044 and
Adding Equipment to the Airbag-Equipped
Vehicle 045.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Vehicle Care 179
Also, seeAdding Equipment to the
Airbag-Equipped Vehicle 045.
Vehicle Checks
Doing Your Own Service Work
{Warning
It can be dangerous to work on your
vehicle if you do not have the proper
knowledge, service manual, tools,
or parts. Always follow owner’s manual
procedures and consult the service
manual for your vehicle before doing any
service work.
If doing some of your own service work, use
the proper service manual. It tells you much
more about how to service the vehicle than
this manual can. To order the proper service
manual, see Publication Ordering
Information 0273.
This vehicle has an airbag system. Before
attempting to do your own service work,
see Servicing the Airbag-Equipped Vehicle
0 44. If equipped with remote vehicle start, open
the hood before performing any service
work to prevent remote starting the vehicle
accidentally. See
Remote Vehicle Start 010.
Keep a record with all parts receipts and list
the mileage and the date of any service
work performed. See Maintenance Records
0 259.Caution
Even small amounts of contamination can
cause damage to vehicle systems. Do not
allow contaminants to contact the fluids,
reservoir caps, or dipsticks.
Hood
{Warning
Turn the vehicle off before opening the
hood. If the engine is running with the
hood open, you or others could be
injured.
{Warning
Components under the hood can get hot
from running the engine. To help avoid
the risk of burning unprotected skin,
never touch these components until they
have cooled, and always use a glove or
towel to avoid direct skin contact.
Clear any snow from the hood before
opening.
To open the hood: 1. Pull the hood release lever with the
isymbol. It is on the lower left side
of the instrument panel.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
186 Vehicle Care
Never dispose of oil by putting it in the
trash or pouring it on the ground, into
sewers, or into streams or bodies of water.
Recycle it by taking it to a place that
collects used oil.
Engine Oil Life System
When to Change Engine Oil
This vehicle has a computer system that
indicates when to change the engine oil and
filter. This is based on a combination of
factors which include engine revolutions,
engine temperature, and miles driven. Based
on driving conditions, the mileage at which
an engine oil change is indicated can vary
considerably. For the oil life system to work
properly, the system must be reset every
time the oil is changed.
When the system has calculated that oil life
has been diminished, it indicates that an oil
change is necessary. A CHANGE ENGINE OIL
SOON message comes on. Change the oil as
soon as possible within the next 1 000 km
(600 mi). It is possible that, if driving under
the best conditions, the oil life system
might indicate that an oil change is not
necessary for up to a year. The engine oil
and filter must be changed at least once a
year and, at this time, the system must bereset. Your dealer has trained service people
who will perform this work and reset the
system. It is also important to check the oil
regularly over the course of an oil drain
interval and keep it at the proper level.
If the system is ever reset accidentally, the
oil must be changed at 5 000 km (3,000 mi)
since the last oil change. Remember to reset
the oil life system whenever the oil is
changed.
How to Reset the Engine Oil Life System
Reset the system whenever the engine oil is
changed so that the system can calculate
the next engine oil change.
To reset the Engine Oil Life System on most
models:
1. Display the OIL LIFE REMAINING on the DIC. See Driver Information Center (DIC)
0 81.
2. Press and hold
Von the DIC while the
Oil Life display is active. The oil life will
change to 100%.
The oil life system can also be reset as
follows: 1. Display the OIL LIFE REMAINING on the DIC. See Driver Information Center (DIC)
0 81. 2. Fully press and release the accelerator
pedal three times within five seconds.
If the display shows 100%, the system is
reset.
If the CHANGE ENGINE OIL SOON message
comes back on when the vehicle is started,
the engine oil life system has not reset.
Repeat the procedure.
Automatic Transmission Fluid
(6-Speed Transmission)
When to Check and Change Automatic
Transmission Fluid
It is usually not necessary to check the
transmission fluid level. The only reason for
fluid loss is a transmission leak or
overheated transmission. If a small leak is
suspected, use the following procedures to
check the fluid level. However, if there is a
large leak, it may be necessary to have the
vehicle towed to a dealer and have it
repaired before driving the vehicle further.
Change the fluid and filter at the intervals
listed in Maintenance Schedule 0251, and be
sure to use the transmission fluid listed in
Recommended Fluids and Lubricants 0257.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Vehicle Care 189
Caution
Use of the incorrect automatic
transmission fluid may damage the
vehicle, and the damage may not be
covered by the vehicle warranty. Always
use the correct automatic transmission
fluid. SeeRecommended Fluids and
Lubricants 0257.
.After adding fluid, recheck the fluid level
as described under “How to Check
Automatic Transmission Fluid,” earlier in
this section.
.When the correct fluid level is obtained,
push the dipstick back in all the way;
then flip the handle down to lock the
dipstick in place.
Automatic Transmission Fluid
(8-Speed Transmission)
When to Check and Change Automatic
Transmission Fluid
It is usually not necessary to check the
transmission fluid level. The only reason for
fluid loss is a transmission leak or
overheated transmission. This vehicle is not
equipped with a transmission fluid level
dipstick. There is a special procedure for checking and changing the transmission fluid
in these vehicles. Because this procedure is
difficult, this should be done at the dealer.
Contact the dealer for additional information
or the procedure can be found in the service
manual. See
Publication Ordering
Information 0273.
Caution
Use of the incorrect automatic
transmission fluid may damage the
vehicle, and the damage may not be
covered by the vehicle warranty. Always
use the correct automatic transmission
fluid. See Recommended Fluids and
Lubricants 0257.
Change the fluid and filter at the scheduled
maintenance intervals listed in Maintenance
Schedule 0251. Be sure to use the
transmission fluid listed in Recommended
Fluids and Lubricants 0257.
Engine Air Cleaner/Filter
The air cleaner/filter assembly is on the
front of the engine compartment on the
driver side of the vehicle. See Engine
Compartment Overview 0181. When to Inspect the Engine Air Cleaner/Filter
For intervals on changing and inspecting the
engine air filter, see
Maintenance Schedule
0 251.
How to Inspect/Replace the Engine Air
Cleaner/Filter
Do not start the engine or have the engine
running with the engine air filter housing
open. Before removing the engine air filter,
make sure that the engine air filter housing
and nearby components are free of dirt and
debris. Do not clean the engine air filter or
components with water or compressed air.
4.3L V6 Engine

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
190 Vehicle Care
To inspect and replace the filter:1. Remove the eight screws, slide the top cover forward and lift, to gain access to
the air cleaner/filter.
2. Remove the air cleaner/filter from the housing base. Take care to dislodge as
little dirt as possible.
{Warning
If part replacement is necessary, the part
must be replaced with one of the same
part number or with an equivalent part.
Use of a replacement part without the
same fit, form, and function may result
in personal injury or damage to the
vehicle.
3. Clean the air cleaner/filter sealing surface and housing base.
4. Install the engine air cleaner/filter in the housing base.
5. Install the top cover by sliding it into position on the housing base, and secure
using eight screws.
6.6L V8 Engine
To inspect and replace the filter: 1. Remove the six screws, slide the top cover forward and lift, to gain access to
the air cleaner/filter.
2. Remove the air cleaner/filter from the housing base. Take care to dislodge as
little dirt as possible.
{Warning
If part replacement is necessary, the part
must be replaced with one of the same
part number or with an equivalent part.
Use of a replacement part without the
(Continued)
Warning (Continued)
same fit, form, and function may result
in personal injury or damage to the
vehicle.
3. Clean the air cleaner/filter sealing surface and housing base.
4. Install the engine air cleaner/filter in the housing base.
5. Install the top cover by sliding it into position on the housing base, and secure
using six screws.
See Maintenance Schedule 0251 to
determine when to replace the engine air
cleaner/filter.
{Warning
Operating the engine with the air
cleaner/filter off can cause you or others
to be burned. Use caution when working
on the engine. Do not start the engine or
drive the vehicle with the air cleaner/
filter off, as flames may be present if the
engine backfires.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
198 Vehicle Care
There are only two reasons why the brake
fluid level in the reservoir may go down:
.Normal brake lining wear. When new
linings are installed, the fluid level goes
back up.
.A fluid leak in the brake hydraulic system.
Have the brake hydraulic system fixed.
With a leak, the brakes will not
work well.
Always clean the brake fluid reservoir cap
and the area around the cap before
removing it.
Do not top off the brake fluid. Adding fluid
does not correct a leak. If fluid is added
when the linings are worn, there will be too
much fluid when new brake linings are
installed. Add or remove fluid, as necessary,
only when work is done on the brake
hydraulic system.
{Warning
If too much brake fluid is added, it can
spill on the engine and burn, if the
engine is hot enough. You or others could
be burned, and the vehicle could be
damaged. Add brake fluid only when
work is done on the brake hydraulic
system. When the brake fluid falls to a low level,
the brake warning light comes on. See
Brake
System Warning Light 077.
Brake fluid absorbs water over time. Replace
brake fluid at the specified intervals to
prevent increased stopping distance. See
Maintenance Schedule 0251.
Checking Brake Fluid
Check brake fluid by looking at the brake
fluid reservoir. See Engine Compartment
Overview 0181.
The fluid level should be above MIN. If it is
not, have the brake hydraulic system
checked to see if there is a leak. After work is done on the brake hydraulic
system, make sure the level is above MIN
but not over the MAX mark.
What to Add
Use only GM approved DOT 3 brake fluid
from a clean, sealed container. See
Recommended Fluids and Lubricants
0257.
{Warning
The wrong or contaminated brake fluid
could result in damage to the brake
system. This could result in the loss of
braking leading to a possible injury.
Always use the proper GM approved
brake fluid.
Caution
If brake fluid is spilled on the vehicle's
painted surfaces, the paint finish can be
damaged. Immediately wash off any
painted surface.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Vehicle Care 199
Battery - North America
The original equipment battery is
maintenance free. Do not remove the cap
and do not add fluid.
Refer to the replacement number shown on
the original battery label when a new
battery is needed. SeeEngine Compartment
Overview 0181 for battery location.
{Warning
WARNING: Battery posts, terminals, and
related accessories contain lead and lead
compounds, chemicals known to the
State of California to cause cancer and
birth defects or other reproductive harm.
Batteries also contain other chemicals
known to the State of California to cause
cancer. WASH HANDS AFTER HANDLING.
For more information go to
www.P65Warnings.ca.gov/
passenger-vehicle.
See California Proposition 65 Warning 0178
and the back cover.
Vehicle Storage
{Warning
Batteries have acid that can burn you and
gas that can explode. You can be badly
hurt if you are not careful. See Jump
Starting - North America 0237 for tips on
working around a battery without
getting hurt.
Infrequent Usage: Remove the black,
negative (−) cable from the battery to keep
the battery from running down.
Extended Storage: Remove the black,
negative (−) cable from the battery or use a
battery trickle charger.
Rear Axle
When to Check Lubricant
It is not necessary to regularly check the
rear axle fluid unless a leak is suspected or
an unusual noise is heard. A fluid loss could
indicate a problem. Have it inspected and
repaired. This service can be complex. See
your dealer.
Do not directly power wash the transfer
case and/or front/rear axle output seals.
High pressure water can overcome the seals and contaminate the fluid. Contaminated
fluid will decrease the life of the transfer
case and/or drive axles and should be
replaced.
Noise Control System
Noise Emissions Warranty
General Motors warrants to the first person
who purchases this vehicle for purposes
other than resale and to each subsequent
purchaser that this vehicle as manufactured
by General Motors, was designed, built and
equipped to conform at the time it left
General Motors’s control with all applicable
U.S. EPA Noise Control Regulations. This
warranty covers this vehicle as designed,
built and equipped by General Motors, and
is not limited to any particular part,
component or system of the vehicle
manufactured by General Motors. Defects in
design, assembly or in any part, component
or system of the vehicle as manufactured by
General Motors, which, at the time it left
General Motors’s control, caused noise
emissions to exceed Federal standards, are
covered by this warranty for the life of the
vehicle.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
200 Vehicle Care
The following information relates to
compliance with federal noise emission
standards for vehicles with a Gross Vehicle
Weight Rating (GVWR) of more than
4 536 kg (10,000 lb). The Maintenance
Schedule provides information on
maintaining the noise control system to
minimize degradation of the noise emission
control system during the life of the vehicle.
The noise control system warranty is given
in the warranty manual.
These standards apply only to vehicles sold
in the United States.
TAMPERING WITH NOISE CONTROL
SYSTEM PROHIBITED
Federal law prohibits the following acts or
the causing thereof:1. The removal or rendering inoperative by any person, other than for purposes of
maintenance, repair, or replacement, of
any device or element of design
incorporated into any new vehicle for
the purpose of noise control prior to its
sale or delivery to the ultimate purchaser
or while it is in use; or
2. The use of the vehicle after such device or element of design has been removed
or rendered inoperative by any person. Among those acts presumed to constitute
tampering are the acts listed below.
Insulation:
Removal of the noise shields or any
underhood insulation.
Engine:
Removal or rendering the engine speed
governor, if equipped, inoperative so as to
allow engine speed to exceed manufacturer
specifications.
Fan and Drive:
.Removal of the fan clutch, if equipped,
or rendering the clutch inoperative.
.Removal of the fan shroud, if equipped.
Air Intake:
.Removal of the air cleaner silencer.
.Modification of the air cleaner.
Exhaust:
.Removal of the muffler and/or resonator.
.Removal of the exhaust pipes and exhaust
pipe clamps.
Fuel Operated Heater (FOH) - Diesel Engine:
.Removal of the muffler.
Starter Switch Check
{Warning
When you are doing this inspection, the
vehicle could move suddenly. If the
vehicle moves, you or others could be
injured.
1. Before starting this check, be sure there is enough room around the vehicle.
2. Apply both the parking brake and the regular brake.
Do not use the accelerator pedal, and be
ready to turn off the engine immediately
if it starts.
3. Try to start the engine in each gear. The vehicle should start only in P (Park) or
N (Neutral). If the vehicle starts in any
other position, contact your dealer for
service.