service CHEVROLET EXPRESS CARGO 2021 Owner's Guide
[x] Cancel search | Manufacturer: CHEVROLET, Model Year: 2021, Model line: EXPRESS CARGO, Model: CHEVROLET EXPRESS CARGO 2021Pages: 296, PDF Size: 6.68 MB
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Instruments and Controls 85
the tire positions, seeTire Pressure Monitor
System 0218. See Tire Inspection 0221 and
Tire Rotation 0221.
Change Compass Zone
The vehicle may have this feature. To
change the compass zone through the DIC,
see Compass 067.
Calibrate Compass
The vehicle may have this feature. The
compass can be manually calibrated. To
calibrate the compass through the DIC, see
Compass 067.
Blank Display
This display shows no information.
Vehicle Messages
Messages displayed on the DIC indicate the
status of the vehicle or some action that
may be needed to correct a condition.
Multiple messages may appear one after
another.
The messages that do not require
immediate action can be acknowledged and
cleared by pressing
V. The messages that
require immediate action cannot be cleared
until that action is performed. All messages should be taken seriously;
clearing the message does not correct the
problem.
If a SERVICE message appears, see your
dealer.
Follow the instructions given in the
messages. The system displays messages
regarding the following topics:
.Service Messages
.Fluid Levels
.Vehicle Security
.Brakes
.Steering
.Ride Control Systems
.Driver Assistance Systems
.Cruise Control
.Lighting and Bulb Replacement
.Wiper/Washer Systems
.Doors and Windows
.Seat Belts
.Airbag Systems
.Engine and Transmission
.Tire Pressure
.Battery
Engine Power Messages
ENGINE POWER IS REDUCED
This message displays when the vehicle's
propulsion power is reduced. A reduction in
propulsion power can affect the vehicle's
ability to accelerate. If this message is on,
but there is no observed reduction in
performance, proceed to your destination.
Under certain conditions the performance
may be reduced the next time the vehicle is
driven. The vehicle may be driven while this
message is on, but maximum acceleration
and speed may be reduced. Anytime this
message stays on, or displays repeatedly,
the vehicle should be taken to your dealer
for service as soon as possible.
Under certain operating conditions,
propulsion will be disabled. Try restarting
after the ignition has been off for
30 seconds.
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Lighting 95
The exterior lamps and dome lamp remain
on after the door is closed for a set amount
of time, then automatically turn off.
The exterior lamps turn off immediately by
turning the exterior lamp control off. The
exit lighting for exterior lights can be
changed. SeeVehicle Personalization 086.
Battery Load Management
The vehicle may have Electric Power
Management (EPM) that estimates the
battery's temperature and state of charge.
It then adjusts the voltage for best
performance and extended life of the
battery.
When the battery's state of charge is low,
the voltage is raised slightly to quickly bring
the charge back up. When the state of
charge is high, the voltage is lowered
slightly to prevent overcharging. If the
vehicle has a voltmeter gauge or a voltage
display on the Driver Information Center
(DIC), you may see the voltage move up or
down. This is normal. If there is a problem,
an alert will be displayed.
The battery can be discharged at idle if the
electrical loads are very high. This is true for
all vehicles. This is because the generator (alternator) may not be spinning fast
enough at idle to produce all the power that
is needed for very high electrical loads.
A high electrical load occurs when several of
the following are on, such as: headlamps,
high beams, fog lamps, rear window
defogger, climate control fan at high speed,
heated seats, engine cooling fans, trailer
loads, and loads plugged into accessory
power outlets.
EPM works to prevent excessive discharge of
the battery. It does this by balancing the
generator's output and the vehicle's
electrical needs. It can increase engine idle
speed to generate more power, whenever
needed. It can temporarily reduce the power
demands of some accessories.
Normally, these actions occur in steps or
levels, without being noticeable. In rare
cases at the highest levels of corrective
action, this action may be noticeable to the
driver. If so, a Driver Information Center
(DIC) message might be displayed, such as
SERVICE BATTERY CHARGING SYSTEM. If this
messages displays, it is recommended that
the driver reduce the electrical loads as
much as possible.
Battery Power Protection
This feature shuts off the interior lamps if
they are left on for more than 10 minutes
when the ignition is off. This helps to
prevent the battery from running down.
Exterior Lighting Battery Saver
The exterior lamps turn off about 10 minutes
after the ignition is turned off, if the parking
lamps or headlamps have been manually
left on. This protects against draining the
battery. To restart the 10-minute timer, turn
the exterior lamp control to the
Oposition
and then back to the
;or2position.
To keep the lamps on for more than
10 minutes, the ignition must be on or in
ACC/ACCESSORY.
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Infotainment System 101
3. Adjust the setting by doing one of thefollowing:
.Turn thefknob clockwise or
counterclockwise.
.Press¨SEEK or©SEEK.
.Press\FWD orsREV.
To quickly adjust all speaker and tone
controls to the middle position, press the
f
knob for more than two seconds.
If the Rear Seat Audio (RSA) is turned on,
the radio disables FADE and mutes the rear
speakers.
Radio Messages
Calibration Error : The audio system has
been calibrated for the vehicle from the
factory. If Calibration Error displays, it
means that the radio has not been
configured properly for the vehicle and it
must be returned to your dealer for service.
VIN or NO VIN : One of these messages will
display when the TheftLock system has
locked up the radio. Take the vehicle to your
dealer for service.
If any error occurs repeatedly or if an error
cannot be corrected, contact your dealer.
Radio
AM-FM Radio
Radio Data System (RDS)
The radio may have an RDS. The RDS feature
is available for use only on FM stations that
broadcast RDS information. This system
relies upon receiving specific information
from these stations and only works when
the information is available. While the radio
is tuned to an FM-RDS station, the station
name or call letters display. In rare cases, a
radio station could broadcast incorrect
information that causes the radio features
to work improperly. If this happens, contact
the radio station.
Finding a Station
BAND or SRCE : Press to switch between
FM1, FM2, AM, and SXM if equipped. The
selection displays.
f: Turn clockwise or counterclockwise to
increase or decrease the station frequency.
©SEEK or¨SEEK : Press©SEEK to go to
the previous or
¨SEEK to go to the next
station and stay there. To scan stations, press and hold either
button for two seconds until a beep sounds.
The radio goes to a station, plays for a few
seconds, then goes to the next station. For
AM-FM Radio and Radio with CD, the station
frequency flashes while the radio is in the
scan mode. Press either button again to stop
scanning.
The radio seeks and scans stations only with
a strong signal that are in the
selected band.
Scan presets within the current selected
band by pressing and holding either SEEK
button for four seconds until a double beep
sounds. The radio goes to a stored preset,
plays for a few seconds if a strong signal is
present, then goes to the next stored preset.
The station frequency flashes while the
radio is in the scan mode.
Storing a Radio Station as a Favorite
You are encouraged to set up radio station
favorites while the vehicle is parked. Tune to
favorite stations using the presets, favorites
button, and steering wheel controls,
if equipped. See
Defensive Driving 0126.
FAV : If equipped with a FAV button, a
maximum of 36 stations can be programmed
as favorites by using the six softkeys below
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102 Infotainment System
the radio station frequency tabs and by
using the radio favorites page button (FAV
button). Press FAV to go through up to
six pages of favorites, each having
six favorite stations available per page. Each
page of favorites can contain any
combination of AM and FM stations.
The balance/fade and tone settings that
were previously adjusted are stored with the
favorite stations.
To store a station as a favorite:1. Tune to the desired radio station.
2. Press FAV to display the page where the station is to be stored.
3. Press and hold one of the six softkeys until a beep sounds. When that softkey
is pressed and released, the station that
was set returns.
4. Repeat the steps for each softkey radio station to be stored as a favorite.
The number of favorites pages can be set up
using the MENU button. To set up the
number of favorites pages: 1. Press MENU to display the radio setup menu.
2. Press the softkey below the FAV 1-6 tab. 3. Select the desired number of favorites
pages by pressing the softkey below the
displayed page numbers.
4. Press FAV, or let the menu time out, to return to the original main radio screen
showing the radio station frequency tabs
and to begin the process of
programming favorites for the chosen
number of numbered pages.
Satellite Radio
SiriusXM, if equipped, is a satellite radio
service based in the United States and
Canada only.
Finding a Category (CAT) Station
CAT : The CAT button is used to find SXM
channels (if equipped) while the radio is in
the SXM mode.
Finding a Channel
BAND or SRCE : Press to switch between
FM1, FM2, AM, and SXM if equipped. The
selection displays.
f: Turn clockwise or counterclockwise to
increase or decrease the station frequency.
©SEEK or¨SEEK : Press©SEEK to go to
the previous or
¨SEEK to go to the next
station and stay there.
To scan stations, press and hold either
button for two seconds until a beep sounds.
The radio goes to a station, plays for a few
seconds, then goes to the next station. The
station frequency flashes while the radio is
in the scan mode. Press either button again
to stop scanning.
The radio seeks and scans stations only with
a strong signal that are in the
selected band.
To scan presets within the current selected
band, press and hold either SEEK button for
four seconds until a double beep sounds. The
radio goes to a stored preset, plays for a
few seconds if a strong signal is present,
then goes to the next stored preset. The
station frequency flashes while the radio is
in the scan mode.
Storing a Radio Station as a Favorite
You are encouraged to set up radio station
favorites while the vehicle is parked. Tune to
favorite stations using the presets, favorites
button, and steering wheel controls,
if equipped. See Defensive Driving 0126.
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Infotainment System 103
FAV :If equipped with a FAV button, a
maximum of 36 stations can be programmed
as favorites using the six softkeys below the
radio station frequency tabs and by using
the radio favorites page button (FAV
button). Press FAV to go through up to
six pages of favorites, each having
six favorite stations available per page. Each
page of favorites can contain any
combination of AM, FM, or SXM stations.
The balance/fade and tone settings that
were previously adjusted are stored with the
favorite stations.
To store a station as a favorite:
1. Tune to the desired radio station.
2. Press FAV to display the page where the station is to be stored.
3. Press and hold one of the six softkeys until a beep sounds. When that softkey
is pressed and released, the station that
was set returns.
4. Repeat the steps for each softkey radio station to be stored as a favorite.
The number of favorites pages can be set up
using the MENU button. To set up the
number of favorites pages: 1. Press MENU to display the radio setup menu. 2. Press the softkey below the FAV 1-6 tab.
3. Select the desired number of favorites
pages by pressing the softkey below the
displayed page numbers.
4. Press FAV, or let the menu time out, to return to the original main radio screen
showing the radio station frequency tabs
and to begin the process of
programming favorites for the chosen
number of numbered pages.
Radio Reception
Unplug electronic devices from the accessory
power outlets if there is interference or
static in the radio.
FM
FM signals only reach about 16 to 65 km (10
to 40 mi). Although the radio has a built-in
electronic circuit that automatically works to
reduce interference, some static can occur,
especially around tall buildings or hills,
causing the sound to fade in and out.
AM
The range for most AM stations is greater
than for FM, especially at night. The longer
range can cause station frequencies to
interfere with each other. Static can also occur when things like storms and power
lines interfere with radio reception. When
this happens, try reducing the treble on the
radio.
SiriusXM Satellite Radio Service
If equipped, SiriusXM Satellite Radio Service
provides digital radio reception. Tall
buildings or hills can interfere with satellite
radio signals, causing the sound to fade in
and out. In addition, traveling or standing
under heavy foliage, bridges, garages,
or tunnels may cause loss of the SiriusXM
signal for a period of time. Some cellular
services may interfere with SXM reception
causing loss of signal.
Mobile Device Usage
Mobile device usage, such as making or
receiving calls, charging, or just having the
mobile device on may cause static
interference in the radio. Unplug the mobile
device or turn it off if this happens.
Fixed Mast Antenna
The fixed mast antenna will go through
most car washes as long as it is securely
attached. If the antenna becomes slightly
bent, straighten it out by hand. If it is badly
bent, replace it.
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104 Infotainment System
Occasionally check that the antenna is tight
at the base. If tightening is required, protect
the paint from damage.
Multi-Band Antenna
The multi-band antenna is on the roof of
the vehicle. The antenna is used for OnStar
and the SiriusXM Satellite Radio Service
System if the vehicle has these features. Tall
buildings, hills, trees, heavy foliage, tunnels,
bridges, and garages will affect reception.
Keep the antenna clear of obstructions for
clear reception. Make sure there is sufficient
clearance when entering garages or parking
structures.
Audio Players
Avoiding Untrusted Media Devices
When using media devices such as CDs,
DVDs, Blu-ray Discs, SD cards, USB devices,
and mobile devices, consider the source.
Untrusted media devices could contain files
that affect system operation or performance.
Avoid use if the content or origin cannot be
trusted.
CD Player
Care of the CD Player
Do not add any label to a CD. It could get
caught in the CD player. If a CD is recorded
on a personal computer and a description
label is needed, try labeling the top of the
recorded CD with a marking pen.
The use of CD lens cleaners is not advised,
due to the risk of contaminating the lens of
the CD optics with lubricants internal to the
CD player mechanism.
Caution
If a label is added to a CD, more than
one CD is inserted into the slot at a time,
or an attempt is made to play scratched
or damaged CDs, the CD player could be
damaged. While using the CD player, use
only CDs in good condition without any
label, load one CD at a time, and keep
the CD player and the loading slot free of
foreign materials, liquids, and debris.
If an error displays, see “CD Player
Messages” later in this section.
Care of CDs
If playing a CD-R, the sound quality can be
reduced due to CD-R or CD-RW quality, the
method of recording, the quality of the
music that has been recorded, and the way
the CD-R or CD-RW has been handled.
Handle them carefully. Store CD-Rs or
CD-RWs in their original cases or other
protective cases and away from direct
sunlight and dust. The CD player scans the
bottom surface of the disc. If the surface of
a CD is damaged, such as cracked, broken,
or scratched, the CD does not play properly
or not at all. Do not touch the bottom side
of a CD while handling it; this could damage
the surface. Pick up CDs by the outer edges
or the edge of the hole and the outer edge.
If the surface of a CD is soiled, clean it with
a soft, lint-free cloth or dampen a clean, soft
cloth in a mild, neutral detergent solution
mixed with water. Make sure the wiping
process starts from the center to the edge.
Inserting a CD
Insert a CD partway into the slot, label side
up. The player pulls it in and the CD should
begin playing.
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OnStar System
OnStar with 4G LTE
If equipped with OnStar 4G LTE, up to seven
devices, such as smartphones, tablets, and
laptops, can be connected to high-speed
Internet through the vehicle’s built-in Wi-Fi
hotspot.
Call 1-888-4-ONSTAR (1-888-466-7827) to
connect to an OnStar Advisor for assistance.
See www.onstar.com for a detailed
instruction guide, vehicle availability, details,
and system limitations. Services and apps
vary by make, model, year, carrier,
availability, and conditions. 4G LTE service is
available in select markets. 4G LTE
performance is based on industry averages
and vehicle systems design. Some services
require a data plan.
Phone
Bluetooth
For vehicles equipped with Bluetooth
capability, the system can interact with
many cell phones, allowing:
.Placement and receipt of calls in a
hands-free mode.
.Sharing of the cell phone’s address book
or contact list with the vehicle.
To minimize driver distraction, before
driving, and with the vehicle parked:
.Become familiar with the features of the
cell phone. Organize the phone book and
contact lists clearly and delete duplicate
or rarely used entries. If possible,
program speed dial or other shortcuts.
.Review the controls and operation of the
infotainment system.
.Pair cell phone(s) to the vehicle. The
system may not work with all cell
phones. See “Pairing”in this section for
more information.
.If the cell phone has voice dialing
capability, learn to use that feature to
access the address book or contact list.
See “Voice Pass-Thru” in this section for
more information.
.See “Storing and Deleting Phone
Numbers” in this section for more
information.
{Warning
When using a cell phone, it can be
distracting to look too long or too often
at the screen of the phone or the
infotainment system. Taking your eyes
off the road too long or too often could
cause a crash resulting in injury or death.
Focus your attention on driving.
A Bluetooth system can use a
Bluetooth-capable cell phone with a
Hands-Free Profile to make and receive
phone calls. The system can be used while
the ignition is on or in ACC/ACCESSORY. The
range of the Bluetooth system can be up to
9.1 m (30 ft). Not all phones support all
functions, and not all phones work with the
in-vehicle Bluetooth system. See
www.gm.com/bluetooth for more
information on compatible phones in U.S.
and Canada only.
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116 Infotainment System
3. Say each digit, one at a time, that youwant to dial. After each digit is entered,
the system repeats back the digit it
heard followed by a tone. After the last
digit has been entered, say “Dial.”
Once connected, the person called will be
heard through the audio speakers.
Using the “Re-dial”Command
1. Press and hold
b/gfor two seconds.
2. After the tone, say “Re-dial.”
Once connected, the person called will be
heard through the audio speakers.
Receiving a Call
When an incoming call is received, the audio
system mutes and a ring tone is heard in
the vehicle.
.Pressb/gto answer the call.
.Pressc/xto ignore a call.
Call Waiting
Call waiting must be supported on the cell
phone and enabled by the wireless service
carrier.
.Pressb/gto answer an incoming call
when another call is active. The original
call is placed on hold.
.Pressb/gagain to return to the
original call.
.To ignore the incoming call, no action is
required.
.Pressc/xto disconnect the current
call and switch to the call on hold.
Three-Way Calling
Three-way calling must be supported on the
cell phone and enabled by the wireless
service carrier.
1. While on a call, press
b/g.
2. Say “Three-way call.”
3. Use the dial or call command to dial the number of the third party to be called.
4. Once the call is connected, press
b/g
to link all callers together.
Ending a Call
Pressc/xto end a call.
Muting a Call
During a call, all sounds from inside the
vehicle can be muted so that the person on
the other end of the call cannot hear them.
.To mute a call, pressb/g, and then
say “Mute call.”
.To cancel mute, pressb/g, and then
say “Un-mute call.”
Transferring a Call
Audio can be transferred between the
Bluetooth system and the cell phone.
The cell phone must be paired and
connected with the Bluetooth system before
a call can be transferred. The connection
process can take up to two minutes after
the ignition is turned to on.
Transferring Audio from the Bluetooth
System to a Cell Phone
During a call with the audio in the vehicle:
1. Press
b/g.
2. Say “Transfer Call.”
Transferring Audio to the Bluetooth System
from a Cell Phone
During a call with the audio on the cell
phone, press
b/g. The audio transfers to
the vehicle. If the audio does not transfer to
the vehicle, use the audio transfer feature
on the cell phone. See your cell phone
manufacturer's user guide for more
information.
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118 Infotainment System
Fees and Taxes: Subscription fee, taxes, one
time activation fee, and other fees may
apply. Subscription fee is consumer only. All
fees and programming subject to change.
Subscriptions subject to Customer
Agreement available at www.siriusxm.com.
SiriusXM service only available in the
48 contiguous United States and Canada.
In Canada: Some deterioration of service
may occur in extreme northern latitudes.
This is beyond the control of SiriusXM
Satellite Radio.
Explicit Language Notice: Channels with
frequent explicit language are indicated with
an“XL” preceding the channel name.
Channel blocking is available for SiriusXM
Satellite Radio receivers by notifying
SiriusXM:
.USA Customers: See www.siriusxm.com or
call 1-888-601-6296.
.Canadian Customers: See www.siriusxm.ca
or call 1-877-438-9677. It is prohibited to copy, decompile,
disassemble, reverse engineer, hack,
manipulate, or otherwise make available any
technology or software incorporated in
receivers compatible with the SiriusXM
Satellite Radio System or that support the
SiriusXM website, the Online Service or any
of its content. Furthermore, the AMBER voice
compression software included in this
product is protected by intellectual property
rights including patent rights, copyrights,
and trade secrets of Digital Voice
Systems, Inc.
General Requirements:
1. A License Agreement from SiriusXM is required for any product that
incorporates SiriusXM Technology and/or
for use of any of the SiriusXM marks to
be manufactured, distributed,
or marketed in the SiriusXM
Service Area.
2. For products to be distributed, marketed, and/or sold in Canada, a separate
agreement is required with Canadian
Satellite Radio Inc. (operating as XM
Canada).
Bluetooth
The Bluetooth word mark and logos are
owned by the Bluetooth SIG, Inc. and any
use of such marks by General Motors is
under license. Other trademarks and trade
names are those of their respective owners.
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Climate Controls 119
Climate Controls
Climate Control Systems
Climate Control Systems . . . . . . . . . . . . . . . 119
Rear Heating System . . . . . . . . . . . . . . . . . . . 121
Rear Climate Control System . . . . . . . . . . . 122
Air Vents
Air Vents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Maintenance
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Climate Control Systems
The heating, cooling, and ventilation for the vehicle can be controlled with this system.
Vehicles without Air Conditioning
1. Fan Control
2. Temperature Control
3. Air Delivery Mode Control
9: Turn the knob clockwise or
counterclockwise to increase or decrease the
fan speed.
9: Turns the system off. Temperature Control :
Turn the knob
clockwise or counterclockwise to increase or
decrease the temperature inside the vehicle.
Air Delivery Mode Control : Turn the knob
clockwise or counterclockwise to change the
current airflow mode.H: Air is directed to the instrument panel
outlets.