towing CHEVROLET EXPRESS CARGO 2021 Owner's Guide

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
172 Driving and Operating
After loading the trailer, separately weigh
the trailer and then the trailer tongue and
calculate the trailer load balance percentage
to see if the weights and distribution are
appropriate for your vehicle. If the trailer
weight is too high, it may be possible to
transfer some of the cargo into your vehicle.
If the trailer tongue weight is too high or
too low, it may be possible to rearrange
some of the cargo inside of the trailer.
Do not exceed the maximum allowable
tongue weight for your vehicle. Use the
shortest hitch extension available to position
the hitch ball closer to your vehicle. This will
help reduce the effect of the trailer tongue
weight on the trailer hitch and the rear axle.
If a cargo carrier is used in the trailer hitch
receiver, choose a carrier that positions the
load as close to the vehicle as possible.
Make sure the total weight, including the
carrier, is no more than half of the
maximum allowable tongue weight for the
vehicle or 227 kg (500 lb), whichever is less.
Rear Gross Axle Weight Rating
(GAWR-RR)
The GAWR-RR is the total weight that can be
supported by the rear axle of the vehicle. Do
not exceed the GAWR-RR for the vehicle,with the tow vehicle and trailer fully loaded
for the trip including the weight of the
trailer tongue. If using a weight-distributing
hitch, do not exceed the GAWR-RR before
applying the weight distribution spring bars.
Ask your dealer for trailering information or
assistance.
Towing Equipment
Hitches
Always use the correct hitch equipment for
your vehicle. Crosswinds, large trucks going
by, and rough roads can affect the trailer
and the hitch.
Proper hitch equipment for your vehicle
helps maintain combination control. Many
trailers can be towed using a
weight-carrying hitch which has a coupler
latched to the hitch ball, or a tow eye
latched to a pintle hook. Other trailers may
require a weight-distributing hitch that uses
spring bars to distribute the trailer tongue
weight between your vehicle and trailer
axles. See
“Maximum Trailer Tongue Weight
Rating” underTrailer Towing 0164 for
weight limits with various hitch types.
Never attach rental hitches or other
bumper-type hitches. Only use
frame-mounted hitches that do not attach to
the bumper.
Consider using mechanical sway controls
with any trailer. Ask a trailering professional
about sway controls or refer to the trailer
manufacturer's recommendations and
instructions.
Weight-Distributing Hitch Adjustment
A weight distributing hitch may be useful
with some trailers.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 173
1. Front of Vehicle
2. Body to Ground Distance
When using a weight-distributing hitch,
measure the front fender height distance (2)
before connecting the trailer. Adjust the
spring bars until the front fender height
distance (2) is the same height before the
trailer was connected. Do not reduce the
front fender height below the initial
distance (2).
Tires
.Do not tow a trailer while using a
compact spare tire on the vehicle.
.Tires must be properly inflated to support
loads while towing a trailer. SeeTires
0 212 for instructions on proper tire
inflation.
Safety Chains
Always attach chains between the vehicle
and the trailer, and attach the chains to the
holes on the trailer hitch platform.
Instructions about safety chains may be
provided by the hitch manufacturer or by
the trailer manufacturer.
Cross the safety chains under the tongue of
the trailer to help prevent the tongue from
contacting the road if it becomes separated
from the hitch. Always leave just enough
slack so the combination can turn. Never
allow safety chains to drag on the ground.
Trailer Brakes
Loaded trailers over 675 kg (1,500 lb) must
be equipped with brake systems and with
brakes for each axle. Trailer braking
equipment conforming to Canadian
Standards Association (CSA) requirement
CAN3-D313, or its equivalent, is
recommended. State or local regulations may require
trailers to have their own braking system if
the loaded weight of the trailer exceeds
certain minimums that can vary from state
to state. Read and follow the instructions for
the trailer brakes so they are installed,
adjusted, and maintained properly. Never
attempt to tap into your vehicle's hydraulic
brake system. If you do, both the vehicle
anti-lock brakes and the trailer brakes may
not function, which could result in a crash.
Trailer Wiring Harness
Basic Trailer Wiring
If the vehicle is not equipped with a trailer
connector on the rear bumper, a seven-wire
trailering harness is tied to the vehicle’s
frame. The harness requires the installation
of a trailer connector, which is available
through your dealer.
Use only a round, seven-wire connector with
flat blade terminals meeting SAE J2863
specifications for proper electrical
connectivity.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Driving and Operating 175
Refer to the aftermarket electric trailer brake
controller owner's manual to determine wire
color coding of the electric trailer brake
controller. The wire colors on the brake
controller may be different from the vehicle.
Trailer Lamps
Always check all trailer lamps are working at
the beginning of each trip, and periodically
on longer trips.
Turn Signals When Towing a Trailer
When properly connected, the trailer turn
signals will illuminate to indicate the vehicle
is turning, changing lanes, or stopping.
When towing a trailer, the arrows on the
instrument cluster will illuminate even if the
trailer is not properly connected or the bulbs
are burned out.
Tow/Haul Mode
Tow/Haul assists when pulling a heavy
trailer or a large or heavy load. For
instructions on how to enter Tow/Haul
mode, seeTow/Haul Mode 0145.
Tow/Haul Mode is designed to be most
effective when the vehicle and trailer
combined weight is at least 75% of the vehicle's Gross Combined Weight Rating
(GCWR). See
“Trailer Weight” underTrailer
Towing 0164.
Tow/Haul Mode is most useful when towing
a heavy trailer or carrying a large or
heavy load:
.through rolling terrain
.in stop-and-go traffic
.in busy parking lots
Operating the vehicle in Tow/Haul Mode
when lightly loaded or not towing will not
cause damage; however, it is not
recommended and may result in unpleasant
engine and transmission driving
characteristics and reduced fuel economy.
Trailer Sway Control (TSC)
Vehicles with StabiliTrak/Electronic Stability
Control (ESC) have a Trailer Sway Control
(TSC) feature. Trailer sway is unintended
side-to-side motion of a trailer while towing.
If the vehicle is towing a trailer and the TSC
detects that sway is increasing, the vehicle
brakes are selectively applied at each wheel,
to help reduce excessive trailer sway.
If TSC is enabled, the Traction Control
System (TCS)/StabiliTrak/ESC warning light
will flash on the instrument cluster. Reduce
vehicle speed by gradually removing your
foot from the accelerator. If trailer sway
continues, StabiliTrak/ESC can reduce engine
torque to help slow the vehicle. TSC will not
function if StabiliTrak/ESC is turned off. See
Traction Control/Electronic Stability Control
0 147.
{Warning
Trailer sway can result in a crash and in
serious injury or death, even if the
vehicle is equipped with TSC.
If the trailer begins to sway, reduce
vehicle speed by gradually removing your
foot from the accelerator. Then pull over
to check the trailer and vehicle to help
correct possible causes, including an
improperly or overloaded trailer,
(Continued)

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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176 Driving and Operating
Warning (Continued)
unrestrained cargo, improper trailer hitch
configuration, or improperly inflated or
incorrect vehicle or trailer tires. See
Towing Equipment0172 for trailer
ratings and hitch setup recommendations.
Trailer Tires
Special Trailer (ST) tires differ from vehicle
tires. Trailer tires are designed with stiff
sidewalls to help prevent sway and to
support heavy loads. These features can
make it difficult to determine if the trailer
tire pressures are low only based on a visual
inspection.
Always check all trailer tire pressures before
each trip when the tires are cool. Low trailer
tire pressure is a leading cause of trailer tire
blow-outs.
Trailer tires deteriorate over time. The trailer
tire sidewall will show the week and year
the tire was manufactured. Many trailer tire
manufacturers recommend replacing tires
more than six years old. Overloading is another leading cause of
trailer tire blow-outs. Never load your trailer
with more weight than the tires are
designed to support. The load rating is
located on the trailer tire sidewall.
Always know the maximum speed rating for
the trailer tires before driving. This may be
significantly lower than the vehicle tire
speed rating. The speed rating may be on
the trailer tire sidewall. If the speed rating is
not shown, the default trailer tire speed
rating is 105 km/h (65 mph).
Conversions and Add-Ons
Add-On Electrical Equipment
{Warning
The Data Link Connector (DLC) is used for
vehicle service and Emission Inspection/
Maintenance testing. See
Malfunction
Indicator Lamp (Check Engine Light) 076.
A device connected to the DLC —such as
an aftermarket fleet or driver-behavior
tracking device —may interfere with
vehicle systems. This could affect vehicle (Continued)
Warning (Continued)
operation and cause a crash. Such devices
may also access information stored in the
vehicle’s systems.
Caution
Some electrical equipment can damage
the vehicle or cause components to not
work and would not be covered by the
vehicle warranty. Always check with your
dealer before adding electrical equipment.
Add-on equipment can drain the vehicle's
12-volt battery, even if the vehicle is not
operating.
The vehicle has an airbag system. Before
attempting to add anything electrical to the
vehicle, see Servicing the Airbag-Equipped
Vehicle 044 and
Adding Equipment to the Airbag-Equipped
Vehicle 045.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Vehicle Care 177
Vehicle Care
General Information
General Information . . . . . . . . . . . . . . . . . . . 178
California Proposition 65 Warning . . . . . 178
California Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . . . . . . . . . . 178
Accessories and Modifications . . . . . . . . . 178
Vehicle Checks
Doing Your Own Service Work . . . . . . . . . 179
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Engine Compartment Overview . . . . . . . . 181
Engine Oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Engine Oil Life System . . . . . . . . . . . . . . . . 186
Automatic Transmission Fluid (6-Speed Transmission) . . . . . . . . . . . . . . . . . . . . . . . . 186
Automatic Transmission Fluid (8-Speed Transmission) . . . . . . . . . . . . . . . . . . . . . . . . 189
Engine Air Cleaner/Filter . . . . . . . . . . . . . . . 189
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . 191
Engine Overheating . . . . . . . . . . . . . . . . . . . 194
Engine Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Power Steering Fluid . . . . . . . . . . . . . . . . . . 196
Washer Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Brake Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Battery - North America . . . . . . . . . . . . . . . 199
Rear Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Noise Control System . . . . . . . . . . . . . . . . . 199 Starter Switch Check . . . . . . . . . . . . . . . . . . 200
Automatic Transmission Shift Lock
Control Function Check . . . . . . . . . . . . . . 201
Ignition Transmission Lock Check . . . . . . 201
Park Brake and P (Park) Mechanism Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Wiper Blade Replacement . . . . . . . . . . . . . 201
Windshield Replacement . . . . . . . . . . . . . . 202
Headlamp Aiming
Front Headlamp Aiming . . . . . . . . . . . . . . . 202
Bulb Replacement
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . 202
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . 202
Front Turn Signal, Sidemarker, and Parking Lamps . . . . . . . . . . . . . . . . . . . . . . . 202
Taillamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Center High-Mounted Stoplamp (CHMSL) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
License Plate Lamp . . . . . . . . . . . . . . . . . . . . 204
Electrical System
Electrical System Overload . . . . . . . . . . . . 205
Fuses and Circuit Breakers . . . . . . . . . . . . . 205
Engine Compartment Fuse Block . . . . . . 206
Floor Console Fuse Block . . . . . . . . . . . . . . 210
Wheels and Tires
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
All-Season Tires . . . . . . . . . . . . . . . . . . . . . . . . 212
Winter Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . 213 Tire Sidewall Labeling . . . . . . . . . . . . . . . . . . 213
Tire Designations . . . . . . . . . . . . . . . . . . . . . . 214
Tire Terminology and Definitions . . . . . . 215
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Tire Pressure Monitor System . . . . . . . . . 218
Tire Pressure Monitor Operation . . . . . . . 218
Tire Inspection . . . . . . . . . . . . . . . . . . . . . . . . . 221
Tire Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
When It Is Time for New Tires . . . . . . . . 223
Buying New Tires . . . . . . . . . . . . . . . . . . . . . . 223
Different Size Tires and Wheels . . . . . . . . 225
Uniform Tire Quality Grading . . . . . . . . . . 225
Wheel Alignment and Tire Balance . . . . 226
Wheel Replacement . . . . . . . . . . . . . . . . . . . 226
Tire Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
If a Tire Goes Flat . . . . . . . . . . . . . . . . . . . . . 227
Tire Changing . . . . . . . . . . . . . . . . . . . . . . . . . 229
Full-Size Spare Tire . . . . . . . . . . . . . . . . . . . . 236
Jump Starting
Jump Starting - North America . . . . . . . . 237
Towing the Vehicle
Towing the Vehicle . . . . . . . . . . . . . . . . . . . 240
Recreational Vehicle Towing . . . . . . . . . . . 240
Appearance Care
Exterior Care . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Interior Care . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Floor Mats . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Vehicle Care 195
If Steam is Coming from the Engine
Compartment
{Warning
Steam and scalding liquids from a hot
cooling system are under pressure.
Turning the pressure cap, even a little,
can cause them to come out at high
speed and you could be burned. Never
turn the cap when the cooling system,
including the pressure cap, is hot. Wait
for the cooling system and pressure cap
to cool.
If No Steam is Coming from the Engine
Compartment
If an engine overheat warning is displayed
but no steam can be seen or heard, the
problem may not be too serious. Sometimes
the engine can get a little too hot when the
vehicle:
.Climbs a long hill on a hot day.
.Stops after high-speed driving.
.Idles for long periods in traffic.
.Tows a trailer. See“Driving on Grades”
under Trailer Towing 0164. If the overheat warning is displayed with no
sign of steam:
1. Turn the air conditioning off.
2. Turn the heater on to the highest temperature and to the highest fan
speed. Open the windows as necessary.
3. When it is safe to do so, pull off the road, shift to P (Park) or N (Neutral) and
let the engine idle.
If the engine coolant temperature gauge is
no longer in the overheat zone or an
overheat warning no longer displays, the
vehicle can be driven. Continue to drive the
vehicle slowly for about 10 minutes. Keep a
safe vehicle distance from the vehicle in
front. If the warning does not come back on,
continue to drive normally and have the
cooling system checked for proper fill and
function.
If the warning continues, pull over, stop, and
park the vehicle right away.
If there is still no sign of steam, push down
the accelerator until the engine speed is
about twice as fast as normal idle speed for
at least three minutes while parked. If the
warning is still on, turn off the engine until
it cools down. If the decision is made not to lift the hood,
get service help right away.
Engine Fan
The vehicle has a clutched engine cooling
fan. When the clutch is engaged, the fan
spins faster to provide more air to cool the
engine. In most everyday driving conditions,
the fan is spinning slower and the clutch is
not fully engaged. This improves fuel
economy and reduces fan noise. Under
heavy vehicle loading, trailer towing, and/or
high outside temperatures, the fan speed
increases as the clutch more fully engages,
so an increase in fan noise may be heard.
This is normal and should not be mistaken
as the transmission slipping or making extra
shifts. It is merely the cooling system
functioning properly. The fan will slow down
when additional cooling is not required and
the clutch partially disengages.
This fan noise may be heard when starting
the engine. It will go away as the fan clutch
partially disengages.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
240 Vehicle Care
Towing the Vehicle
Caution
Incorrectly towing a disabled vehicle may
cause damage. The damage would not be
covered by the vehicle warranty. Do not
lash or hook to suspension components.
Use the proper straps around the tires to
secure the vehicle. Do not drag a locked
wheel/tire. Use tire skates or dollies
under any locked wheel/tire while
loading the vehicle. Do not use a sling
type lift to tow the vehicle. This could
damage the vehicle.
Caution
Improper use of the tow eye can damage
the vehicle. If equipped, use the tow eye
to load a disabled vehicle onto a flatbed
tow truck from a flat road surface, or to
move the vehicle a short distance. Use
caution and low speeds. The transmission
must be in (N) Neutral when moving the
vehicle.GM recommends a flatbed tow truck to
transport a disabled vehicle. Use ramps to
help reduce approach angles, if necessary.
A towed vehicle should have its drive wheels
off the ground. Contact Roadside Assistance
or a professional towing service if the
disabled vehicle must be towed.
Front Attachment Points
The vehicle is equipped with specific
attachment points to be used to pull the
vehicle onto a flatbed car carrier from a flat
road surface. Do not use these attachment
points to pull the vehicle from snow, mud
or sand.
Recreational Vehicle Towing
Recreational vehicle towing means towing
the vehicle behind another vehicle, such as
behind a motor home. The two most
common types of recreational vehicle
towing are known as dinghy towing and
dolly towing. Dinghy towing is towing the
vehicle with all four wheels on the ground.
Dolly towing is towing the vehicle with two
wheels on the ground and two wheels up
on a device known as a dolly.
Here are some important things to consider
before recreational vehicle towing:
.Before towing the vehicle, become
familiar with the local laws that apply to
recreational vehicle towing. These laws
may vary by region.
.What is the towing capacity of the
towing vehicle? Be sure to read the tow
vehicle manufacturer's recommendations.
.What is the distance that will be
traveled? Some vehicles have restrictions
on how far and how long they can tow.
.Is the proper towing equipment going to
be used? See your dealer or trailering
professional for additional advice and
equipment recommendations.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Vehicle Care 241
.Is the vehicle ready to be towed? Just as
preparing the vehicle for a long trip,
make sure the vehicle is prepared to be
towed.
Caution
Use of a shield mounted in front of the
vehicle grille could restrict airflow and
cause damage to the transmission. The
repairs would not be covered by the
vehicle warranty. If using a shield, only
use one that attaches to the towing
vehicle.
Dinghy Towing
Caution
If the vehicle is towed with all four
wheels on the ground, the drivetrain
components could be damaged. The
repairs would not be covered by the
vehicle warranty. Do not tow the vehicle
with all four wheels on the ground.
The vehicle should not be towed with all
four wheels on the ground.
Dolly Towing
Caution
Do not tow this vehicle with two wheels
on the ground, or vehicle damage could
occur. This damage would not be covered
by the vehicle warranty.
The vehicle was neither designed nor
intended to be towed with any of its wheels
on the ground. If the vehicle must be
towed, see Towing the Vehicle 0240.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Service and Maintenance 251
Because of the way people use vehicles,
maintenance needs vary. There may need to
be more frequent checks and services. The
Additional Required Services - Normal are for
vehicles that:
.Carry passengers and cargo within
recommended limits on the Tire and
Loading Information label. SeeVehicle
Load Limits 0132.
.Are driven on reasonable road surfaces
within legal driving limits.
.Use the recommended fuel. See
Recommended Fuel 0158.
Refer to the information in the Maintenance
Schedule Additional Required Services -
Normal chart.
The Additional Required Services - Severe are
for vehicles that are:
.Mainly driven in heavy city traffic in hot
weather
.Mainly driven in hilly or mountainous
terrain
.Frequently towing a trailer
.Used for high speed or competitive
driving
.Used for taxi, police, or delivery service Refer to the information in the Maintenance
Schedule Additional Required Services -
Severe chart.
{Warning
Performing maintenance work can be
dangerous and can cause serious injury.
Perform maintenance work only if the
required information, proper tools, and
equipment are available. If they are not,
see your dealer to have a trained
technician do the work. See
Doing Your
Own Service Work 0179.
Maintenance Schedule
Owner Checks and Services
Check the engine oil level. See Engine Oil
0 184.
Once a Month
.Check the tire inflation pressures,
including the spare. See Tire Pressure
0 217.
.Inspect the tires for wear. See Tire
Inspection 0221.
.Check the windshield washer fluid level.
See Washer Fluid 0196.
Engine Oil Change
When the CHANGE ENGINE OIL SOON
message displays, have the engine oil and
filter changed within the next 1 000 km
(600 mi). If driven under the best conditions,
the engine oil life system may not indicate
the need for vehicle service for up to a year.
The engine oil and filter must be changed at
least once a year and the oil life system
must be reset. Your trained dealer technician
can perform this work. If the engine oil life
system is reset accidentally, service the
vehicle within 5 000 km (3,000 mi) since the
last service. Reset the oil life system when
the oil is changed. See Engine Oil Life
System 0186.
Extended Idle Use
When the vehicle is used in a way that
requires extended idle time, one hour of use
shall be deemed the same as 53 km (33 mi).
See Driver Information Center (DIC) 081 for
hourmeter.
Air Conditioning Desiccant (Replace Every
Seven Years)
The air conditioning system requires
maintenance every seven years. This service
requires replacement of the desiccant to

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Customer Information 269
In the U.S., anyone driving the vehicle is
covered. In Canada, a person driving the
vehicle without permission from the owner
is not covered.
Roadside Assistance is not a part of the New
Vehicle Limited Warranty. General Motors
North America and Chevrolet reserve the
right to make any changes or discontinue
the Roadside Assistance program at any
time without notification.
General Motors North America and Chevrolet
reserve the right to limit services or
payment to an owner or driver if they
decide the claims are made too often, or the
same type of claim is made many times.
Services Provided
.Emergency Fuel Delivery:Delivery of
enough fuel for the vehicle to get to the
nearest service station.
.Lock-Out Service: Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have
OnStar. For security reasons, the driver
must present identification before this
service is given.
.Emergency Tow from a Public Road or
Highway: Tow to the nearest Chevrolet
dealer for warranty service, or if the vehicle was in a crash and cannot be
driven. Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change:
Service to change a flat
tire with the spare tire. The spare tire,
if equipped, must be in good condition
and properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.
.Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a
warranty event, incidental expenses may
be reimbursed within the Powertrain
warranty period. Items considered are
reasonable and customary hotel, meals,
rental car, or a vehicle being delivered
back to the customer, up to 500 miles.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of
any laws
.Legal fines
.Mounting, dismounting, or changing of
snow tires, chains, or other traction
devices
Service is not provided if a vehicle is in an
area that is not accessible to the service
vehicle or is not a regularly traveled or
maintained public road, which includes ice
and winter roads. Off-road use is not
covered.
Services Specific to Canadian-Purchased
Vehicles
.Fuel Delivery: Reimbursement is up to
7 liters. If available, diesel fuel delivery
may be restricted. Propane and other
fuels are not provided through this
service.
.Lock-Out Service: Vehicle registration is
required.
.Trip Interruption Benefits and Assistance:
Must be over 150 km from where your
trip was started to qualify.
Pre-authorization, original detailed
receipts, and a copy of the repair orders
are required. Once authorization has been
received, the Roadside Assistance advisor
will help to make arrangements and
explain how to receive payment.