mirror CHEVROLET EXPRESS CARGO 2021 Owner's Manual

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
6 Keys, Doors, and Windows
Keys, Doors, and
Windows
Keys and Locks
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Remote Keyless Entry (RKE) System . . . . . 8
Remote Keyless Entry (RKE) SystemOperation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Vehicle Start . . . . . . . . . . . . . . . . . . . 10
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Power Door Locks . . . . . . . . . . . . . . . . . . . . . . . 11
Cargo Door Relocking . . . . . . . . . . . . . . . . . . . 11
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . 12
Automatic Door Locks . . . . . . . . . . . . . . . . . . . 12
Lockout Protection . . . . . . . . . . . . . . . . . . . . . . 12
Safety Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Safety Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Doors
Side Door (60/40 Swing-Out) . . . . . . . . . . . 13
Sliding Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Rear Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . . . . . . . . . . . . 15
Vehicle Alarm System . . . . . . . . . . . . . . . . . . 16
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Immobilizer Operation . . . . . . . . . . . . . . . . . . 17
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . 17
Manual Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . 18
Trailer-Tow Mirrors . . . . . . . . . . . . . . . . . . . . . 18
Power Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Folding Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . 19
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . 19
Interior Mirrors
Interior Rearview Mirrors . . . . . . . . . . . . . . . 19
Manual Rearview Mirror . . . . . . . . . . . . . . . . 19
Windows
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Manual Windows . . . . . . . . . . . . . . . . . . . . . . . 19
Power Windows . . . . . . . . . . . . . . . . . . . . . . . . 20
Swing-Out Windows . . . . . . . . . . . . . . . . . . . . 20
Enhanced Technology Glass . . . . . . . . . . . . . 21
Rear Windows . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Keys and Locks
Keys
{Warning
Leaving children in a vehicle with the
ignition key is dangerous and children or
others could be seriously injured or killed.
They could operate the power windows
or other controls or make the vehicle
move. The windows will function with
the keys in the ignition, and children or
others could be caught in the path of a
closing window. Do not leave children in
a vehicle with the ignition key.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Keys, Doors, and Windows 17
Immobilizer Operation
This vehicle is equipped with the
PASS-Key®III+ (Personalized Automotive
Security System) theft-deterrent system.
PASS-Key III+ is a passive theft deterrent
system.
The system is automatically armed when
the key is removed from the ignition.
You do not have to manually arm or disarm
the system.
The security light will come on if there is a
problem with arming or disarming the
theft-deterrent system.
If the engine does not start and the security
light comes on, the key may have a
damaged transponder. Turn the ignition off
and try again.
If the engine still does not start, and the
key appears to be undamaged, try another
ignition key. If the engine still does not
start with the other key, the vehicle needs
service. If the vehicle does start, the first
key may be faulty. See your dealer or a
locksmith who can service the PASS-Key III+
to have a new key made. It is possible for the PASS-Key III+ decoder to
learn the transponder value of a new or
replacement key. Up to eight keys may be
programmed for the vehicle. This procedure
is for learning additional keys only. If all the
currently programmed keys are lost or do
not operate, you must see your dealer or a
locksmith who can service PASS-Key III+ to
have keys made and programmed to the
system.
See your dealer or a locksmith who can
service PASS-Key III+ to get a new key blank
that is cut exactly as the ignition key that
operates the system.
To program the new key:
1. Verify the new key has
1stamped
on it.
2. Insert the original, already programmed key into the ignition lock cylinder and
start the engine. If the engine will not
start, see your dealer for service.
3. After the engine has started, turn the ignition off and remove the key.
4. Insert the key to be programmed and turn the ignition on within 10 seconds of
removing the previous key. The security message will turn off once
the key has been programmed. It may
not be apparent that the security
message went on due to how quickly
the key is programmed.
5. Repeat Steps 1–4 if additional keys are to be programmed.
If you lose or damage a PASS-Key III+ key,
see your dealer or a locksmith who can
service PASS-Key III+ to have a new
key made.
Do not leave the key or device that disarms
or deactivates the theft-deterrent system in
the vehicle.Exterior Mirrors
Convex Mirrors
{Warning
A convex mirror can make things, like
other vehicles, look farther away than
they really are. If you cut too sharply
into the next lane, you could hit a vehicle
that is driving next to you. Check the
inside mirror or glance over your
shoulder before changing lanes.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
18 Keys, Doors, and Windows
If equipped, the lower portion of the driver
and passenger side mirror is convex.
A convex mirror's surface is curved so more
can be seen from the driver seat. The
convex mirror can be adjusted manually to
the driver preferred position for better
vision.
Manual Mirrors
Adjust the mirrors by moving the mirror up
and down and left and right.
The mirrors can be manually folded
in or out.
On the lower portion of each mirror is an
auxiliary convex mirror. A convex mirror's
surface is curved so you can see more from
the driver seat. The auxiliary convex mirrors
can be adjusted manually by moving the
mirror.
Trailer-Tow Mirrors
Vehicles with towing mirrors can be
adjusted manually for a clear view of the
objects behind you.
On the lower portion of each mirror there is
an auxiliary convex mirror that can be
adjusted manually to provide an extended
field of view.
The mirrors can be manually folded
in or out.
Power Mirrors
If equipped with power mirrors, select each
mirror by turning the knob clockwise for the
passenger side mirror or counterclockwise
for the driver side mirror. The center
position is neutral.
Adjust the mirror angle by moving the knob
in the desired direction. The auxiliary convex
mirrors can only be adjusted manually.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Keys, Doors, and Windows 19
Folding Mirrors
Manual Folding Mirrors
The mirrors can be folded inward toward
the vehicle to prevent damage when going
through an automatic car wash. Push the
mirror outward to return it to the original
position.
Side Blind Zone Alert
The vehicle may have Side Blind Zone Alert.
SeeSide Blind Zone Alert (SBZA) 0155.
Heated Mirrors
For vehicles with heated mirrors:
1:Press to heat the mirrors.
An indicator light in the button lights when
the outside heated mirrors are activated.
See “Rear Window Defogger” underClimate
Control Systems 0119.
Interior Mirrors
Interior Rearview Mirrors
Adjust the rearview mirror for a clear view
of the area behind the vehicle. Do not spray glass cleaner directly on the
mirror. Use a soft towel dampened with
water.
Manual Rearview Mirror
Push the tab forward for daytime use and
pull it rearward for nighttime use to avoid
glare of the headlamps from behind.
Backup Video Manual Mirror
If equipped, this manual dimming mirror
provides a camera view of the area behind
the vehicle. The video display feature comes
on when the vehicle is shifted in R (Reverse),
and turns off when the vehicle is shifted out
of R (Reverse).
Troubleshooting
If the vehicle is in R (Reverse) and a blue
screen is displayed in the mirror and then
the display shuts off, see your dealer for
service.
See
Rear Vision Camera (RVC) 0152.
Windows
{
Warning
Never leave a child, a helpless adult, or a
pet alone in a vehicle, especially with the
windows closed in warm or hot weather.
They can be overcome by the extreme
heat and suffer permanent injuries or
even death from heat stroke.
Manual Windows
Operate the manual windows by turning the
hand crank on each door to raise or lower
the side door windows.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Keys, Doors, and Windows 21
Enhanced Technology Glass
The vehicle may be equipped with Enhanced
Technology Glass (ETG). ETG is part of the
overall occupant protection system on cargo
vans with five seating positions and
passenger vans. ETG may help keep
passengers sitting next to these fixed
windows from being ejected through the
glass in some, but not all crashes. Even with
this glass, seat belts must still be worn at
all times.
Use only ETG glass approved for the vehicle
for replacement when damaged. Cargo vans
with five seating positions and passenger
vans will have ETG glass in the rear-most
side windows and laminated glass in the
forward window of the sliding door,
if equipped. Long wheelbase cargo vans that
do not have five seating positions may also
have ETG in the rear-most side windows.
Rear Windows
Rear Side Door Windows (Cargo
Van Only)
{Warning
The vehicle may have a partition behind
the front seats or vertical metal panels
on the inside of the rear side door
windows. These are part of the occupant
protection system. Do not remove them.
Sun Visors
To block out glare, swing down the sun
visors. You can also swing them to the side.
Visor Vanity Mirror
The vehicle may have visor vanity mirrors,
with or without lamps. Lift the mirror cover
to turn the lamps on, if equipped.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Climate Controls 121
Rear Window Defogger
If equipped with a rear window defogger, a
warming grid is used to remove fog or frost
from the rear window.
1:Press to turn the rear window
defogger on or off. An indicator light on the
button comes on to show that the rear
window defogger is on.
The defogger only works when the ignition
is on. The defogger turns off if the ignition
is turned off or to ACC/ACCESSORY.
Heated Mirrors: If equipped with heated
outside mirrors, the mirrors heat to help
clear fog or frost from the surface of the
mirror when
1is pressed. See Heated
Mirrors 019.
Do not drive the vehicle until all the
windows are clear.
Caution
Do not use a razor blade or sharp object
to clear the inside rear window. Do not
adhere anything to the defogger grid
lines in the rear glass. These actions may
damage the rear defogger. Repairs would
not be covered by the vehicle warranty.
Rear Heating System
If equipped, the rear heating system lets
you adjust the amount of air flowing into
the rear of the vehicle, from the front
seating area. This feature works with the
main climate control system in the vehicle.
AUX : The thumbwheel for this system is on
the instrument panel below the audio
system.
9: Turn the thumbwheel up or down to
increase or decrease the amount of heated
air sent to the rear seating area.
Q: This position supplies the most amount
of heat to the rear seating area.
c: This position supplies half the amount
of heat to the rear seating area.
R: This position supplies the least amount
of heat to the rear seating area.
9: This turns the rear heating system off.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Driving and Operating 129
Defensive drivers avoid most skids by taking
reasonable care suited to existing conditions,
and by not overdriving those conditions. But
skids are always possible.
If the vehicle starts to slide, follow these
suggestions:
.Ease your foot off the accelerator pedal
and steer the way you want the vehicle
to go. The vehicle may straighten out. Be
ready for a second skid if it occurs.
.Slow down and adjust your driving
according to weather conditions. Stopping
distance can be longer and vehicle control
can be affected when traction is reduced
by water, snow, ice, gravel, or other
material on the road. Learn to recognize
warning clues—such as enough water,
ice, or packed snow on the road to make
a mirrored surface —and slow down
when you have any doubt.
.Try to avoid sudden steering, acceleration,
or braking, including reducing vehicle
speed by shifting to a lower gear. Any
sudden changes could cause the tires to
slide.
Remember: Antilock brakes help avoid only
the braking skid.
Driving on Wet Roads
Rain and wet roads can reduce vehicle
traction and affect your ability to stop and
accelerate. Always drive slower in these
types of driving conditions and avoid driving
through large puddles and deep-standing or
flowing water.
{Warning
Wet brakes can cause crashes. They
might not work as well in a quick stop
and could cause pulling to one side. You
could lose control of the vehicle.
After driving through a large puddle of
water or a car/vehicle wash, lightly apply
the brake pedal until the brakes work
normally.
Flowing or rushing water creates strong
forces. Driving through flowing water
could cause the vehicle to be carried
away. If this happens, you and other
vehicle occupants could drown. Do not
ignore police warnings and be very
cautious about trying to drive through
flowing water.
Hydroplaning
Hydroplaning is dangerous. Water can build
up under the vehicle's tires so they actually
ride on the water. This can happen if the
road is wet enough and you are going fast
enough. When the vehicle is hydroplaning, it
has little or no contact with the road.
There is no hard and fast rule about
hydroplaning. The best advice is to slow
down when the road is wet.
Other Rainy Weather Tips
Besides slowing down, other wet weather
driving tips include:
.Allow extra following distance.
.Pass with caution.
.Keep windshield wiping equipment in
good shape.
.Keep the windshield washer fluid reservoir
filled.
.Have good tires with proper tread depth.
See Tires 0212.
.Turn off cruise control.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
130 Driving and Operating
Hill and Mountain Roads
Driving on steep hills or through mountains
is different than driving on flat or rolling
terrain. Tips include:
.Keep the vehicle serviced and in good
shape.
.Check all fluid levels and brakes, tires,
cooling system, and transmission.
.Shift to a lower gear when going down
steep or long hills.
{Warning
Using the brakes to slow the vehicle on a
long downhill slope can cause brake
overheating, can reduce brake
performance, and could result in a loss of
braking. Shift the transmission to a lower
gear to let the engine assist the brakes
on a steep downhill slope.
{Warning
Coasting downhill in N (Neutral) or with
the ignition off is dangerous. This can
cause overheating of the brakes and loss
of steering assist. Always have the engine
running and the vehicle in gear.
.Drive at speeds that keep the vehicle in
its own lane. Do not swing wide or cross
the center line.
.Be alert on top of hills; something could
be in your lane (e.g., stalled car, crash).
.Pay attention to special road signs (e.g.,
falling rocks area, winding roads, long
grades, passing or no-passing zones) and
take appropriate action.
Winter Driving
Driving on Snow or Ice
Snow or ice between the tires and the road
creates less traction or grip, so drive
carefully. Wet ice can occur at about 0 °C
(32 °F) when freezing rain begins to fall.
Avoid driving on wet ice or in freezing rain
until roads can be treated.
For slippery road driving:
.Accelerate gently. Accelerating too quickly
causes the wheels to spin and makes the
surface under the tires slick.
.Turn on Traction Control. SeeTraction
Control/Electronic Stability Control 0147.
.Antilock Brake System (ABS) improves
vehicle stability during hard stops, but
the brakes should be applied sooner than
when on dry pavement. See Antilock
Brake System (ABS) 0146.
.Allow greater following distance and
watch for slippery spots. Icy patches can
occur on otherwise clear roads in shaded
areas. The surface of a curve or an
overpass can remain icy when the
surrounding roads are clear. Avoid sudden
steering maneuvers and braking while
on ice.
.Turn off cruise control.
Blizzard Conditions
Stop the vehicle in a safe place and signal
for help. Stay with the vehicle unless there
is help nearby. If possible, use Roadside
Assistance. See Roadside Assistance Program
0 268. To get help and keep everyone in
the vehicle safe:
.Turn on the hazard warning flashers.
.Tie a red cloth to an outside mirror.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
152 Driving and Operating
.Front side and rear side panels
.Outside of the windshield in front of the
rearview mirrors
.Side camera lens on the bottom of the
outside mirrors
.Rear side corner bumpers
.Rear Vision Camera above the license
plate
Radio Frequency
This vehicle may be equipped with driver
assistance systems that operate using radio
frequency. See Radio Frequency Statement
0 273.
Rear Vision Camera (RVC)
When the vehicle is shifted into R (Reverse),
the RVC displays an image of the area
behind the vehicle in the infotainment
display. The previous screen displays when
the vehicle is shifted out of R (Reverse) after
a short delay. To return to the previous
screen sooner, press Home or Back on the
infotainment system, shift into P (Park),
or reach a vehicle speed of approximately
12 km/h (8 mph) while in D (Drive).
1. View displayed by the camera
1. View displayed by the camera
2. Corners of the rear bumper
Displayed images may be farther or closer
than they appear. The area displayed is
limited and objects that are close to either
corner of the bumper or under the bumper
do not display.
A warning triangle may appear on the
infotainment display to show that RPA or
Rear Cross Traffic Alert (RCTA) has detected
an object. This triangle changes from amber
to red and increases in size the closer the
object.
{Warning
The camera(s) do not display children,
pedestrians, bicyclists, crossing traffic,
animals, or any other object outside of
the cameras’ field of view, below the
bumper, or under the vehicle. Shown
distances may be different from actual
distances. Do not drive or park the
vehicle using only these camera(s).
Always check behind and around the
vehicle before driving. Failure to use
proper care may result in injury, death,
or vehicle damage.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Driving and Operating 153
Park Assist
If equipped, the Rear Park Assist (RPA)
system uses sensors on the rear bumper to
assist with parking and avoiding objects
while in R (Reverse).
{Warning
The Park Assist system does not detect
children, pedestrians, bicyclists, animals,
or objects below the bumper or that are
too close or too far from the vehicle. It is
not available at speeds greater than
8 km/h (5 mph). To prevent injury, death,
or vehicle damage, even with Park Assist,
always check the area around the vehicle
and check all mirrors before backing.
How the System Works
RPA comes on automatically when the shift
lever is moved into R (Reverse). A single
beep sounds to indicate the system is
working.
RPA operates only at speeds less than
8 km/h (5 mph).An obstacle detection is indicated by beeps.
The time between beeps gets shorter as the
vehicle approaches the obstacle. Repeated
beeps are heard when the distance is less
than 30 cm (12 in).
To be detected, objects must be at least
25 cm (10 in) off the ground and below rear
door level. Objects must also be within 2.5 m
(8 ft) from the rear bumper. This distance
may be less during warmer or humid
weather.
Turning the System On and Off
The system can be disabled through the
Driver Information Center (DIC). See
“Park
Assist” underDriver Information Center (DIC)
0 81.
RPA defaults to the on setting each time the
vehicle is started.
Turn RPA off when towing a trailer.
When the System Does Not Seem to
Work Properly
The following messages may be displayed
on the DIC:
SERVICE PARK ASSIST : If this message
occurs, take the vehicle to your dealer for
repair. PARK ASSIST OFF :
This message occurs if
the driver disables the system or if the
vehicle is driven above 8 km/h (5 mph) in
R (Reverse).
PARK ASST BLOCKED SEE OWNERS
MANUAL : This message can occur under the
following conditions:
.The sensors are not clean. Keep the rear
bumper free of mud, dirt, snow, ice, slush,
and frost. The message may not clear
until frost or ice has melted all around
and inside the sensor.
.A trailer is attached to the vehicle, or a
bicycle or an object hanging out of the
rear door during the current or last drive
cycle. RPA will return to normal operation
after it is determined the object is
removed. This could take a few drive
cycles.
.A tow bar is attached to the vehicle.
Other conditions may affect system
performance, such as vibrations from a
jackhammer or the compression of air
brakes on a very large truck.