ESP CHEVROLET EXPRESS CARGO VAN 2003 1.G User Guide

Control of a Vehicle
You have three systems that make your vehicle go
where you want it to go. They are the brakes, the steering
and the accelerator. All three systems have to do their
work at the places where the tires meet the road.
Sometimes, as when you're driving on snow or ice, it's
easy to ask more of those control systems than the
tires and road can provide. That means you can lose
control of your vehicle.
Braking
Braking action involvesperception timeandreaction time.
First, you have to decide to push on the brake pedal.
That'sperception time.Then you have to bring up your
foot and do it. That'sreaction time.
Averagereaction timeis about 3/4 of a second. But
that's only an average. It might be less with one driver
and as long as two or three seconds or more with
another. Age, physical condition, alertness, coordination
and eyesight all play a part. So do alcohol, drugs and
frustration. But even in 3/4 of a second, a vehicle moving
at 60 mph (100 km/h) travels 66 feet (20 m). That
could be a lot of distance in an emergency, so keeping
enough space between your vehicle and others is
important.
And, of course, actual stopping distances vary greatly
with the surface of the road (whether it's pavement
or gravel); the condition of the road (wet, dry, icy); tire
tread; the condition of your brakes; the weight of
the vehicle and the amount of brake force applied.
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Passing
The driver of a vehicle about to pass another on a
two-lane highway waits for just the right moment,
accelerates, moves around the vehicle ahead, then
goes back into the right lane again. A simple maneuver?
Not necessarily! Passing another vehicle on a two-lane
highway is a potentially dangerous move, since the
passing vehicle occupies the same lane as oncoming
traffic for several seconds. A miscalculation, an error in
judgment, or a brief surrender to frustration or anger
can suddenly put the passing driver face to face with the
worst of all traffic accidents Ð the head-on collision.
So here are some tips for passing:
·ªDrive ahead.º Look down the road, to the sides
and to crossroads for situations that might affect
your passing patterns. If you have any doubt
whatsoever about making a successful pass, wait
for a better time.
·Watch for traffic signs, pavement markings and
lines. If you can see a sign up ahead that might
indicate a turn or an intersection, delay your pass.
A broken center line usually indicates it's all
right to pass (providing the road ahead is clear).
Never cross a solid line on your side of the lane or
a double solid line, even if the road seems empty
of approaching traffic.
·Do not get too close to the vehicle you want to
pass while you're awaiting an opportunity. For
one thing, following too closely reduces your area
of vision, especially if you're following a larger
vehicle. Also, you won't have adequate space if the
vehicle ahead suddenly slows or stops. Keep
back a reasonable distance.
·When it looks like a chance to pass is coming up,
start to accelerate but stay in the right lane and
don't get too close. Time your move so you will be
increasing speed as the time comes to move
into the other lane. If the way is clear to pass, you
will have a ªrunning startº that more than makes
up for the distance you would lose by dropping
back. And if something happens to cause you to
cancel your pass, you need only slow down
and drop back again and wait fo another
opportunity.
·If other vehicles are lined up to pass a slow vehicle,
wait your turn. But take care that someone isn't
trying to pass you as you pull out to pass the slow
vehicle. Remember to glance over your shoulder
and check the blind spot.
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·Check your mirrors, glance over your shoulder, and
start your left lane change signal before moving out
of the right lane to pass. When you are far
enough ahead of the passed vehicle to see its front
in your inside mirror, activate your right lane
change signal and move back into the right lane.
(Remember that your right outside mirror is convex.
The vehicle you just passed may seem to be
farther away from you than it really is.)
·Try not to pass more than one vehicle at a time on
two-lane roads. Reconsider before passing the
next vehicle.
·Don't overtake a slowly moving vehicle too rapidly.
Even though the brake lamps are not ¯ashing, it
may be slowing down or starting to turn.
·If you're being passed, make it easy for the
following driver to get ahead of you. Perhaps you
can ease a little to the right.
Loss of Control
Let's review what driving experts say about what
happens when the three control systems (brakes,
steering and acceleration) don't have enough friction
where the tires meet the road to do what the driver
has asked.
In any emergency, don't give up. Keep trying to steer
and constantly seek an escape route or area of
less danger.
Skidding
In a skid, a driver can lose control of the vehicle.
Defensive drivers avoid most skids by taking reasonable
care suited to existing conditions, and by not
ªoverdrivingº those conditions. But skids are always
possible.
The three types of skids correspond to your vehicle's
three control systems. In the braking skid, your wheels
aren't rolling. In the steering or cornering skid, too much
speed or steering in a curve causes tires to slip and lose
cornering force. And in the acceleration skid, too much
throttle causes the driving wheels to spin.
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Here are some tips on night driving.
·Drive defensively.
·Don't drink and drive.
·Adjust your inside rearview mirror to reduce the
glare from headlamps behind you.
·Since you can't see as well, you may need to slow
down and keep more space between you and
other vehicles.
·Slow down, especially on higher speed roads. Your
headlamps can light up only so much road ahead.
·In remote areas, watch for animals.
·If you're tired, pull off the road in a safe place
and rest.
No one can see as well at night as in the daytime.
But as we get older these differences increase.
A 50-year-old driver may require at least twice as much
light to see the same thing at night as a 20-year-old.
What you do in the daytime can also affect your
night vision. For example, if you spend the day in bright
sunshine you are wise to wear sunglasses. Your
eyes will have less trouble adjusting to night. But if
you're driving, don't wear sunglasses at night.They may cut down on glare from headlamps, but they
also make a lot of things invisible.
You can be temporarily blinded by approaching
headlamps. It can take a second or two, or even several
seconds, for your eyes to re-adjust to the dark. When
you are faced with severe glare (as from a driver
who doesn't lower the high beams, or a vehicle with
misaimed headlamps), slow down a little. Avoid staring
directly into the approaching headlamps.
Keep your windshield and all the glass on your vehicle
clean Ð inside and out. Glare at night is made much
worse by dirt on the glass. Even the inside of the glass
can build up a ®lm caused by dust. Dirty glass makes
lights dazzle and ¯ash more than clean glass would,
making the pupils of your eyes contract repeatedly.
Remember that your headlamps light up far less of a
roadway when you are in a turn or curve. Keep
your eyes moving; that way, it's easier to pick out dimly
lighted objects. Just as your headlamps should be
checked regularly for proper aim, so should your eyes
be examined regularly. Some drivers suffer from
night blindness Ð the inability to see in dim light Ð and
aren't even aware of it.
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Hydroplaning doesn't happen often. But it can if your
tires do not have much tread or if the pressure in one or
more is low. It can happen if a lot of water is standing
on the road. If you can see re¯ections from trees,
telephone poles or other vehicles, and raindrops
ªdimpleº the water's surface, there could be
hydroplaning.
Hydroplaning usually happens at higher speeds. There
just isn't a hard and fast rule about hydroplaning.
The best advice is to slow down when it is raining.
Driving Through Deep Standing Water
Notice:If you drive too quickly through deep
puddles or standing water, water can come in
through your engine's air intake and badly damage
your engine. Never drive through water that is
slightly lower than the underbody of your vehicle.
If you can't avoid deep puddles or standing
water, drive through them very slowly.
Driving Through Flowing Water
{CAUTION:
Flowing or rushing water creates strong forces.
If you try to drive through ¯owing water, as you
might at a low water crossing, your vehicle can
be carried away. As little as six inches of
¯owing water can carry away a smaller vehicle.
If this happens, you and other vehicle
occupants could drown. Don't ignore police
warning signs, and otherwise be very cautious
about trying to drive through ¯owing water.
Some Other Rainy Weather Tips
·Besides slowing down, allow some extra following
distance. And be especially careful when you
pass another vehicle. Allow yourself more clear
room ahead, and be prepared to have your
view restricted by road spray.
·Have good tires with proper tread depth. SeeTires
on page 5-56
.
4-17

{CAUTION:
Snow can trap exhaust gases under your
vehicle. This can cause deadly CO (carbon
monoxide) gas to get inside. CO could
overcome you and kill you. You can't see it or
smell it, so you might not know it is in your
vehicle. Clear away snow from around the
base of your vehicle, especially any that is
blocking your exhaust pipe. And check around
again from time to time to be sure snow
doesn't collect there.
Open a window just a little on the side of the
vehicle that's away from the wind. This will
help keep CO out.Run your engine only as long as you must. This saves
fuel. When you run the engine, make it go a little
faster than just idle. That is, push the accelerator
slightly. This uses less fuel for the heat that you get and
it keeps the battery (or batteries) charged. You will
need a well-charged battery (or batteries) to restart the
vehicle, and possibly for signaling later on with your
headlamps. Let the heater run for a while.
Then, shut the engine off and close the window almost
all the way to preserve the heat. Start the engine
again and repeat this only when you feel really
uncomfortable from the cold. But do it as little as
possible. Preserve the fuel as long as you can. To help
keep warm, you can get out of the vehicle and do
some fairly vigorous exercises every half hour or so until
help comes.
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Driving with a Trailer
{CAUTION:
If you have a rear-most window open and you
pull a trailer with your vehicle, carbon
monoxide (CO) could come into your vehicle.
You can't see or smell CO. It can cause
unconsciousness or death. See ªEngine
Exhaustº in the Index. To maximize your safety
when towing a trailer:
·Have your exhaust system inspected for
leaks, and make necessary repairs before
starting on your trip.
·Keep the rear-most windows closed.
·If exhaust does come into your vehicle
through a window in the rear or another
opening, drive with your front, main
heating or cooling system on and with the
fan on any speed. This will bring fresh,
outside air into your vehicle. Do not use
the climate control setting for maximum air
because it only recirculates the air inside
your vehicle. See ªClimate Controlsº in
the Index.Towing a trailer requires a certain amount of experience.
Before setting out for the open road, you'll want to get
to know your rig. Acquaint yourself with the feel of
handling and braking with the added weight of the trailer.
And always keep in mind that the vehicle you are
driving is now a good deal longer and not nearly as
responsive as your vehicle is by itself.
Before you start, check the trailer hitch and platform
(and attachments), safety chains, electrical connector,
lamps, tires and mirror adjustment. If the trailer has
electric brakes, start your vehicle and trailer moving and
then apply the trailer brake controller by hand to be
sure the brakes are working. This lets you check your
electrical connection at the same time.
During your trip, check occasionally to be sure that the
load is secure, and that the lamps and any trailer
brakes are still working.Following Distance
Stay at least twice as far behind the vehicle ahead as
you would when driving your vehicle without a trailer.
This can help you avoid situations that require
heavy braking and sudden turns.
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Parking on Hills
{CAUTION:
You really should not park your vehicle, with a
trailer attached, on a hill. If something goes
wrong, your rig could start to move. People
can be injured, and both your vehicle and the
trailer can be damaged.
But if you ever have to park your rig on a hill, here's
how to do it:
1. Apply your regular brakes, but don't shift into
PARK (P) yet. Then turn your wheels into the curb
if facing downhill or into traffic if facing uphill.
2. Have someone place chocks under the trailer
wheels.
3. When the wheel chocks are in place, release the
regular brakes until the chocks absorb the load.
4. Reapply the regular brakes. Then apply your
parking brake and then shift to PARK (P).
5. Release the regular brakes.
When You Are Ready to Leave After
Parking on a Hill
1. Apply your regular brakes and hold the pedal down
while you:
·start your engine,
·shift into a gear, and
·release the parking brake.
2. Let up on the brake pedal.
3. Drive slowly until the trailer is clear of the chocks.
4. Stop and have someone pick up and store the
chocks.
Maintenance When Trailer Towing
Your vehicle will need service more often when you're
pulling a trailer. See the Maintenance Schedule for more
on this. Things that are especially important in trailer
operation are automatic transmission ¯uid (don't over®ll),
engine oil, axle lubricant, belt, cooling system and
brake system. Each of these is covered in this manual,
and the Index will help you ®nd them quickly. If
you're trailering, it's a good idea to review these sections
before you start your trip.
Check periodically to see that all hitch nuts and bolts
are tight.
4-43

Usage Fluid/Lubricant
Front and
Rear AxleSAE 75W-90 Synthetic
Axle Lubricant
(GM Part No. U.S. 12378261, in
Canada 10953455) or equivalent
meeting GM Speci®cation 9986115.
Transfer CaseDEXRON
ž-III Automatic
Transmission Fluid.
One-Piece
Propshaft Slip
Yoke Spline,
Two-Piece
Propshaft
Slip-in-Tube
SplineSpline Lubricant, Special Lubricant
(GM Part No. U.S. 12345879, in
Canada 10953511) or lubricant
meeting requirements of
GM 9985830.
Usage Fluid/Lubricant
Hood HingesMulti-Purpose Lubricant, Superlube
(GM Part No. U.S. 12346241, in
Canada 10953474, or equivalent).
Weatherstrip
ConditioningDielectric Silicone Grease
(GM Part No. U.S. 12345579, in
Canada 10953014, or equivalent).
Weatherstrip
SqueaksSynthetic Grease with
Te¯on, Superlube
(GM Part No. U.S. 12371287, in
Canada 10953437, or equivalent).
6-19

Customer Assistance
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your dealer and to Chevrolet. Normally, any concerns
with the sales transaction or the operation of your
vehicle will be resolved by your dealer's sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or
the general manager.
STEP TWO:If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, contact
the Chevrolet Customer Assistance Center by calling
1-800-222-1020. In Canada, contact GM of Canada
Customer Communication Centre in Oshawa by calling
1-800-263-3777 (English) or 1-800-263-7854 (French).We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have
the following information available to give the Customer
Assistance Representative:
·Vehicle Identi®cation Number (This is available from
the vehicle registration or title, or the plate at the
top left of the instrument panel and visible through
the windshield.)
·Dealership name and location
·Vehicle delivery date and present mileage
When contacting Chevrolet, please remember that your
concern will likely be resolved at a dealer's facility.
That is why we suggest you follow Step One ®rst if you
have a concern.
STEP THREE:Both General Motors and your dealer
are committed to making sure you are completely
satis®ed with your new vehicle. However, if you continue
to remain unsatis®ed after following the procedure
outlined in Steps One and Two, you should ®le with the
GM/BBB Auto Line Program to enforce any additional
rights you may have. Canadian owners refer to
your Warranty and Owner Assistance Information
booklet for information on the Canadian Motor Vehicle
Arbitration Plan (CAMVAP).
7-2