instrument panel CHEVROLET EXPRESS CARGO VAN 2012 1.G User Guide

Black plate (12,1)Chevrolet Express Owner Manual - 2012
2-12 Keys, Doors, and Windows
Vehicle Security
This vehicle has theft-deterrent
features; however, they do not
make it impossible to steal.
Immobilizer
SeeRadio Frequency Statement on
page 13‑22 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-GEN/210/220/310.
Immobilizer Operation
This vehicle is equipped with the
PASS-Key®III+ (Personalized
Automotive Security System)
theft-deterrent system.
PASS-Key III+ is a passive
theft deterrent system.
The system is automatically armed
when the key is removed from the
ignition. You do not have to manually arm or
disarm the system.
The security light will come on if
there is a problem with arming or
disarming the theft-deterrent
system.
When the PASS-Key III+ system
senses that someone is using the
wrong key, it shuts down the
vehicle's starter and fuel systems.
The starter will not work and fuel will
stop being delivered to the engine.
Anyone using a trial-and-error
method to start the vehicle will be
discouraged because of the high
number of electrical key codes.
If the engine does not start and the
security message comes on, the
key may have a damaged
transponder. Turn the ignition off
and try again.
If the engine still does not start, and
the key appears to be undamaged,
try another ignition key. At this time,
you may also want to check the
instrument panel PASS KEY fuse.
If the engine still does not start with
the other key, the vehicle needs
service. If the vehicle does start, the
first key may be faulty. See your
dealer or a locksmith who can
service the PASS-Key III+ to have a
new key made. See
Fuses and
Circuit Breakers on page 10‑41.
It is possible for the PASS-Key III+
decoder to learn the transponder
value of a new or replacement key.
Up to 10 keys may be programmed
for the vehicle. This procedure is for
learning additional keys only. If all
the currently programmed keys are
lost or do not operate, you must see
your dealer or a locksmith who can
service PASS-Key III+ to have keys
made and programmed to the
system.

Black plate (9,1)Chevrolet Express Owner Manual - 2012
Seats and Restraints 3-9
WARNING (Continued)
It is extremely dangerous to ride
in a cargo area, inside or outside
of a vehicle. In a collision,
passengers riding in these areas
are more likely to be seriously
injured or killed. Do not allow
passengers to ride in any area of
the vehicle that is not equipped
with seats and safety belts.
Always wear a safety belt, and
check that all passenger(s) are
restrained properly too.
This vehicle has indicators as a
reminder to buckle the safety belts.
See Safety Belt Reminders on
page 5‑17 for additional information.
Why Safety Belts Work
When riding in a vehicle, you travel
as fast as the vehicle does. If the
vehicle stops suddenly, you keep
going until something stops you.
It could be the windshield, the
instrument panel, or the safety belts! When you wear a safety belt, you
and the vehicle slow down together.
There is more time to stop because
you stop over a longer distance and,
when worn properly, your strongest
bones take the forces from the
safety belts. That is why wearing
safety belts makes such good
sense.
Questions and Answers About
Safety Belts
Q: Will I be trapped in the vehicle
after a crash if I am wearing a
safety belt?
A: You could be—whether you are
wearing a safety belt or not.
Your chance of being conscious
during and after a crash, so you
can unbuckle and get out, is
much greater if you are belted.

Black plate (18,1)Chevrolet Express Owner Manual - 2012
3-18 Seats and Restraints
Airbag System
The vehicle has the following
airbag:
.A frontal airbag for the driver.
The vehicle may have the following
airbags:
.A frontal airbag for the right front
passenger.
.A roof-rail airbag for the driver
(cargo van).
.A roof-rail airbag for the right
front passenger position
(cargo or passenger van
equipped with a sliding door).
If you have a passenger van
with a right front passenger
roof-rail airbag and a sliding
door, you will also have a
separate roof-rail airbag for the
passenger seated directly
behind the right front passenger
and the third row outboard
passenger position.
.A roof-rail airbag for the driver,
the passenger seated directly
behind the driver, and the third
row outboard passenger position
(passenger van equipped with a
sliding or hinged door).
.A roof-rail airbag for the right
front passenger, the passenger
seated directly behind the right
front passenger, and the
third row outboard passenger
position (passenger van
equipped with a hinged door).
All of the airbags in the vehicle will
have the word AIRBAG embossed
in the trim or on an attached label
near the deployment opening.
For frontal airbags, the word
AIRBAG will appear on the middle
part of the steering wheel for the
driver and on the instrument panel
for the right front passenger.
With roof-rail airbags, the word
AIRBAG will appear along the
headliner or trim. Here are the most important things
to know about the airbag system:
{WARNING
You can be severely injured or
killed in a crash if you are not
wearing your safety belt
—even if
you have airbags. Airbags are
designed to work with safety
belts, but do not replace them.
Also, airbags are not designed to
deploy in every crash. In some
crashes safety belts are your only
restraint. See When Should an
Airbag Inflate? on page 3‑22.
Wearing your safety belt during a
crash helps reduce your chance
of hitting things inside the vehicle
or being ejected from it. Airbags
are “supplemental restraints” to
the safety belts. Everyone in your
vehicle should wear a safety belt
properly —whether or not there is
an airbag for that person.

Black plate (19,1)Chevrolet Express Owner Manual - 2012
Seats and Restraints 3-19
{WARNING
Airbags inflate with great force,
faster than the blink of an eye.
Anyone who is up against, orvery close to, any airbag when it
inflates can be seriously injured
or killed. Do not sit unnecessarily
close to the airbag, as you would
be if you were sitting on the edge
of your seat or leaning forward.
Safety belts help keep you in
position before and during a
crash. Always wear your safety
belt, even with airbags. The driver
should sit as far back as possible
while still maintaining control of
the vehicle.
Occupants should not lean on or
sleep against the door or side
windows in seating positions with
roof-rail airbags.
{WARNING
Children who are up against,
or very close to, any airbag when
it inflates can be seriously injured
or killed. Airbags plus
lap-shoulder belts offer protection
for adults and older children, but
not for young children and infants.
Neither the vehicle safety belt
system nor its airbag system is
designed for them. Young
children and infants need the
protection that a child restraint
system can provide. Always
secure children properly in the
vehicle. To read how, see Older
Children on page 3‑38 orInfants
and Young Children on
page 3‑40.
There is an airbag readiness light
on the instrument panel, which
shows the airbag symbol.
The system checks the airbag
electrical system for malfunctions.
The light tells you if there is an
electrical problem. See Airbag
Readiness Light on page 5‑18 for
more information.

Black plate (20,1)Chevrolet Express Owner Manual - 2012
3-20 Seats and Restraints
Where Are the Airbags?
The driver frontal airbag is in the
middle of the steering wheel.
If the vehicle has one, the right front
passenger airbag is in the
instrument panel on the
passenger side.Driver Side Shown, PassengerSide Similar
If the vehicle is a cargo or
passenger van with a sliding door
and it has a roof-rail airbag for the
driver and right front passenger
position, the roof-rail airbags are in
the ceiling above the side window.

Black plate (23,1)Chevrolet Express Owner Manual - 2012
Seats and Restraints 3-23
Dual-stage airbags adjust the
restraint according to crash severity.
The vehicle has electronic frontal
sensors, which help the sensing
system distinguish between a
moderate frontal impact and a more
severe frontal impact. For moderate
frontal impacts, dual-stage airbags
inflate at a level less than full
deployment. For more severe frontal
impacts, full deployment occurs.
The vehicle may or may not have
roof-rail airbags. SeeAirbag System
on page 3‑18. Roof-rail airbags are
intended to inflate in moderate to
severe side crashes. In addition,
these roof-rail airbags are intended
to inflate during a rollover. Roof-rail
airbags will inflate if the crash
severity is above the system's
designed threshold level. The
threshold level can vary with
specific vehicle design. Roof-rail airbags are not intended to
inflate in frontal impacts, near-frontal
impacts, or rear impacts. All roof-rail
airbags will deploy when either side
of the vehicle is struck.
In any particular crash, no one can
say whether an airbag should have
inflated simply because of the
damage to a vehicle or because of
what the repair costs were.
For frontal airbags, inflation is
determined by what the vehicle hits,
the angle of the impact, and how
quickly the vehicle slows down.
For roof-rail airbags, deployment is
determined by the location and
severity of the side impact.
In a rollover event, roof‐rail airbag
deployment is determined by the
direction of the roll.What Makes an Airbag
Inflate?
In a deployment event, the sensing
system sends an electrical signal
triggering a release of gas from the
inflator. Gas from the inflator fills the
airbag causing the bag to break out
of the cover and deploy. The inflator,
the airbag, and related hardware are
all part of the airbag module.
Frontal airbag modules are located
inside the steering wheel and
instrument panel. For vehicles with
roof-rail airbags, there are airbag
modules in the ceiling of the vehicle,
near the side windows for the first,
second, and third rows (if equipped).
See
Where Are the Airbags? on
page 3‑20 for more information.

Black plate (24,1)Chevrolet Express Owner Manual - 2012
3-24 Seats and Restraints
How Does an Airbag
Restrain?
In moderate to severe frontal or
near frontal collisions, even belted
occupants can contact the steering
wheel or the instrument panel. In
moderate to severe side collisions,
even belted occupants can contact
the inside of the vehicle.
Airbags supplement the protection
provided by safety belts. Frontal
airbags distribute the force of the
impact more evenly over the
occupant's upper body, stopping the
occupant more gradually. Roof-rail
airbags distribute the force of the
impact more evenly over the
occupant's upper body.
Rollover capable roof-rail airbags
are designed to help contain the
head and chest of occupants in the
outboard seating positions in the
first, second, and third rows,
if equipped. The rollover capable
roof-rail airbags are designed to
help reduce the risk of full orpartial ejection in rollover events,
although no system can prevent all
such ejections.
But airbags would not help in
many types of collisions, primarily
because the occupant's motion is
not toward those airbags. See
When Should an Airbag Inflate? on
page 3‑22
for more information.
Airbags should never be regarded
as anything more than a supplement
to safety belts.
What Will You See after
an Airbag Inflates?
After the frontal airbags inflate, they
quickly deflate, so quickly that some
people may not even realize an
airbag inflated. Roof-rail airbags
may still be at least partially inflated
for some time after they deploy.
Some components of the airbag
module may be hot for several
minutes. For location of the airbag
modules, see What Makes an
Airbag Inflate? on page 3‑23. The parts of the airbag that come
into contact with you may be warm,
but not too hot to touch. There may
be some smoke and dust coming
from the vents in the deflated
airbags. Airbag inflation does not
prevent the driver from seeing out of
the windshield or being able to steer
the vehicle, nor does it prevent
people from leaving the vehicle.
{WARNING
When an airbag inflates, there
may be dust in the air. This dust
could cause breathing problems
for people with a history of
asthma or other breathing trouble.
To avoid this, everyone in the
vehicle should get out as soon as
it is safe to do so. If you have
breathing problems but cannot
get out of the vehicle after an
airbag inflates, then get fresh air
by opening a window or a door.
(Continued)

Black plate (26,1)Chevrolet Express Owner Manual - 2012
3-26 Seats and Restraints
Airbag On-Off Switch
If the instrument panel has one of
the switches pictured in the
following illustrations, the vehicle
has an airbag on-off switch that you
can use to manually turn on or off
the right front passenger airbag.
United States
Canada and Mexico
If the vehicle does not have an
airbag on-off switch, it may have a
passenger sensing system. See
Passenger Sensing System on
page 3‑30. This switch should only be turned to
the off position if the person in the
right front passenger position is a
member of a passenger risk group
identified by the national
government as follows:
Infant. An infant (less than
1 year old) must ride in the
front seat because:
.My vehicle has no rear seat;
.My vehicle has a rear seat too
small to accommodate a
rear-facing infant seat; or
.The infant has a medical
condition which, according to the
infant's physician, makes it
necessary for the infant to ride in
the front seat so that the driver
can constantly monitor the
child's condition.

Black plate (27,1)Chevrolet Express Owner Manual - 2012
Seats and Restraints 3-27
Child age 1 to 12. A child
age 1 to 12 must ride in the
front seat because:
.My vehicle has no rear seat;
.Although children ages 1 to 12
ride in the rear seat(s) whenever
possible, children ages 1 to 12
sometimes must ride in the front
because no space is available in
the rear seat(s) of my vehicle; or
.The child has a medical
condition which, according to the
child's physician, makes it
necessary for the child to ride in
the front seat so that the driver
can constantly monitor the
child's condition.Medical Condition. A passenger
has a medical condition which,
according to his or her physician:
.Causes the passenger airbag to
pose a special risk for the
passenger; and
.Makes the potential harm from
the passenger airbag in a crash
greater than the potential harm
from turning off the airbag and
allowing the passenger, even if
belted, to hit the instrument
panel or windshield in a crash.
{WARNING
If the right front passenger airbag
is turned off for a person who is
not in a risk group identified by
the national government, that
person will not have the extra
protection of an airbag. In a
crash, the airbag will not be able
to inflate and help protect the
person sitting there.
Do not turn off the passenger
airbag unless the person sitting
there is in a risk group.

Black plate (30,1)Chevrolet Express Owner Manual - 2012
3-30 Seats and Restraints
Passenger Sensing
System
If the instrument panel has one of
the indicators pictured in the
following illustrations, the vehicle
has a passenger sensing system
unless there is an airbag off switch
located on the instrument panel.
If there is an airbag off switch, the
vehicle does not have a passenger
sensing system. SeeAirbag On-Off
Switch on page 3‑26 for more
information.
United States
Canada and Mexico
The passenger airbag status
indicator will be visible on the
instrument panel when the vehicle is
started.
The words ON and OFF, or the
symbol for on and off, will be visible
during the system check. If you are
using remote start, if equipped, to
start the vehicle from a distance,
you may not see the system check.
When the system check is
complete, either the word ON or the
word OFF, or the symbol for on or
the symbol for off, will be visible.
See Passenger Airbag Status
Indicator on page 5‑20. The passenger sensing system will
turn off the right front passenger
frontal airbag under certain
conditions.
The driver airbag and roof-rail
airbags, if equipped, are not part of
the passenger sensing system.
The passenger sensing system
works with sensors that are part of
the right front passenger seat. The
sensors are designed to detect the
presence of a properly seated
occupant and determine if the
right front passenger frontal airbag
should be enabled (may inflate)
or not.
According to accident statistics,
Children are safer when properly
secured in a rear seat in the correct
child restraint for their weight
and size.