key CHEVROLET EXPRESS CARGO VAN 2012 1.G Repair Manual
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Page 223 of 430

Black plate (17,1)Chevrolet Express Owner Manual - 2012
Driving and Operating 9-17
A (STOPPING THE ENGINE/
LOCK/OFF):When the vehicle is
stopped, turn the ignition switch to
LOCK/OFF to turn the engine off.
Retained Accessory Power (RAP)
will remain active. See Retained
Accessory Power (RAP) on
page 9‑21.
This position locks the ignition and
transmission.
Do not turn the engine off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems and disable
the airbags.
If the vehicle must be shut off in
an emergency:
1. Brake using a firm and steady pressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force. 2. Shift the vehicle to N (Neutral).
This can be done while the
vehicle is moving. After shifting
to N (Neutral), firmly apply the
brakes and steer the vehicle to a
safe location.
3. Come to a complete stop, shift to P (Park), and turn the ignition
to LOCK/OFF. On vehicles with
an automatic transmission, the
shift lever must be in P (Park) to
turn the ignition switch to the
LOCK/OFF position.
4. Set the parking brake. See Parking Brake on page 9‑34.
{WARNING
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the
vehicle off in an emergency. If the vehicle cannot be pulled over,
and must be shut off while driving,
turn the ignition to ACC/
ACCESSORY.
Notice:
Using a tool to force the
key to turn in the ignition could
cause damage to the switch or
break the key. Use the correct
key, make sure it is all the way in,
and turn it only with your hand.
If the key cannot be turned by
hand, see your dealer.
B (ACC/ACCESSORY): This is
the position in which you can
operate things like the radio and
the windshield wipers when the
engine is off.
Page 224 of 430

Black plate (18,1)Chevrolet Express Owner Manual - 2012
9-18 Driving and Operating
C (ON/RUN):This position can be
used to operate the electrical
accessories and to display some
instrument panel cluster warning
and indicator lights. This position
can also be used for service and
diagnostics, and to verify the
proper operation of the malfunction
indicator lamp as may be required
for emission inspection purposes.
The switch stays in this position
when the engine is running.
If you leave the key in the ACC/
ACCESSORY or ON/RUN position
with the engine off, the battery could
be drained. You may not be able to
start the vehicle if the battery is
allowed to drain for an extended
period of time. D (START):
This is the position that
starts the engine. When the engine
starts, release the key. The ignition
switch returns to ON/RUN for
driving.
A warning tone will sound when the
driver door is opened, the ignition is
in ACC/ACCESSORY or LOCK/OFF
and the key is in the ignition.
Starting the Engine
If the vehicle has a diesel engine,
see the Duramax diesel supplement
for more information.
To place the transmission in the
proper gear:
Move the shift lever to P (Park) or
N (Neutral). The engine will not start
in any other position. To restart the
engine when the vehicle is already
moving, use N (Neutral) only. Starting Procedure
1. With your foot off the accelerator
pedal, turn the ignition key to
START. When the engine starts,
let go of the key. The idle speed
will go down as your engine gets
warm. Do not race the engine
immediately after starting it.
Operate the engine and
transmission gently to allow the
oil to warm up and lubricate all
moving parts.
The vehicle has a
Computer-Controlled Cranking
System. This feature assists in
starting the engine and protects
components. If the ignition key is
turned to the START position,
and then released when the
engine begins cranking, the
engine will continue cranking for
a few seconds or until the
vehicle starts. If the engine does
not start and the key is held in
START for many seconds,
cranking will be stopped after
15 seconds to prevent cranking
motor damage.
Page 225 of 430

Black plate (19,1)Chevrolet Express Owner Manual - 2012
Driving and Operating 9-19
To prevent gear damage, this
system also prevents cranking if
the engine is already running.
Engine cranking can be stopped
by turning the ignition switch to
the ACC/ACCESSORY or
LOCK/OFF position.
When the Low Fuel warning
lamp is on and the FUEL LEVEL
LOW message is displayed in
the Driver Information Center
(DIC), the Computer‐Controlled
Cranking System is disabled to
prevent possible vehicle
component damage. When this
happens, hold the ignition switch
in the START position to
continue engine cranking.
Notice: Cranking the engine for
long periods of time, by returning
the key to the START position
immediately after cranking has
ended, can overheat and damage
the cranking motor, and drain the
battery. Wait at least 15 seconds
between each try, to let the
cranking motor cool down. 2. If the engine does not start after
5‐10 seconds, especially in very
cold weather (below −18°C
or 0°F), it could be flooded with
too much gasoline. Try pushing
the accelerator pedal all the way
to the floor and holding it there
as you hold the key in START
for up to 15 seconds. Wait at
least 15 seconds between each
try, to allow the cranking motor
to cool down. When the engine
starts, let go of the key and
accelerator. If the vehicle starts
briefly but then stops again, do
the same thing. This clears the
extra gasoline from the engine.
Do not race the engine
immediately after starting it.
Operate the engine and
transmission gently until the oil
warms up and lubricates all
moving parts.
Notice: The engine is designed to
work with the electronics in the
vehicle. If you add electrical parts
or accessories, you could change
the way the engine operates. Before adding electrical
equipment, check with your
dealer. If you do not, the engine
might not perform properly. Any
resulting damage would not be
covered by the vehicle warranty.
Fast Idle System
If the vehicle has this feature it is
available only with cruise control.
The manual fast idle switch is
operated using the cruise control
buttons located on the left hand side
of the steering wheel.
This system can be used to
increase engine idle speed
whenever the following conditions
are met:
.The park brake is set.
.The brake pedal is not pressed.
.The vehicle must not be moving
and the accelerator must not be
pressed.
Page 227 of 430

Black plate (21,1)Chevrolet Express Owner Manual - 2012
Driving and Operating 9-21
WARNING (Continued)
If the cord will not reach, use a
heavy-duty three-prong extension
cord rated for at least 15 amps.
4. Before starting the engine, be sure to unplug and store the
cord as it was before to keep it
away from moving engine parts
and prevent damage.
The length of time the heater should
remain plugged in depends on
several factors. Ask a dealer in the
area where you will be parking the
vehicle for the best advice on this.
Retained Accessory
Power (RAP)
These vehicle accessories can be
used for up to 10 minutes after the
engine is turned off:
.Audio System
.Power Windows (if equipped)
These features will work when the
ignition key is in ON/RUN or ACC/
ACCESSORY. Once the key is
turned from ON/RUN to LOCK/OFF,
power to the radio and power
windows will continue to work
10 minutes or until the driver door is
opened.
Shifting Into Park
{WARNING
It can be dangerous to get out of
the vehicle if the shift lever is not
fully in P (Park) with the parking
brake firmly set. The vehicle can (Continued)
WARNING (Continued)
roll. If you have left the engine
running, the vehicle can move
suddenly. You or others could be
injured. To be sure the vehicle will
not move, even when you are on
fairly level ground, use the steps
that follow. If you are pulling a
trailer, seeDriving Characteristics
and Towing Tips on page 9‑46.
1. Hold the brake pedal down and set the parking brake. See
Parking Brake on page 9‑34.
2. Move the shift lever into P (Park) by pulling the shift lever toward
you and moving it up as far as it
will go.
3. Turn the ignition key to LOCK/OFF.
4. Remove the key and take it with you. If you can leave the vehicle
with the ignition key in your
hand, the vehicle is in P (Park).
Page 229 of 430

Black plate (23,1)Chevrolet Express Owner Manual - 2012
Driving and Operating 9-23
Shifting out of Park
The vehicle has an automatic
transmission shift lock control
system. You have to fully apply the
brakes before you can shift from
P (Park) when the ignition is in
ON/RUN or ACC/ACCESSORY.
SeeAutomatic Transmission (Six
Speed) on page 9‑25 orAutomatic
Transmission (Four Speed) on
page 9‑28.
The shift lock control system is
designed to do the following:
.Prevent the ignition key from
being removed unless the shift
lever is in P (Park).
.Prevent movement of the shift
lever out of P (Park), unless the
ignition is in ON/RUN or ACC/
ACCESSORY and the regular
brake pedal is applied.
The shift lock control system is
always functional except in the case
of a dead battery or low voltage
(less than 9 V) battery. If the vehicle has an uncharged
battery or a battery with low voltage,
try charging or jump starting the
battery. See
Jump Starting on
page 10‑86 for more information.
To shift out of P (Park) use the
following:
1. Apply the brake pedal.
2. Turn the ignition to ACC/ ACCESSORY or ON/RUN.
3. Move the shift lever to the desired position.
If you still are unable to shift out of
P (Park):
1. Ease the pressure on the shift lever.
2. While holding down the brake pedal, push the shift lever all the
way into P (Park).
3. Move the shift lever to the desired position.
If you are still having a problem
shifting, have the vehicle serviced.
Parking over Things
That Burn
{WARNING
Things that can burn could touch
hot exhaust parts under the
vehicle and ignite. Do not park
over papers, leaves, dry grass,
or other things that can burn.
Page 233 of 430

Black plate (27,1)Chevrolet Express Owner Manual - 2012
Driving and Operating 9-27
If the shift stabilization feature
determines that a current vehicle
speed cannot be maintained, the
transmission does not upshift and
instead holds the current gear.
In some cases, this could appear to
be a delayed shift, however the
transmission is operating normally.
The transmission uses adaptive
shift controls. Adaptive shift controls
continually compares key shift
parameters to pre-programmed
ideal shifts stored in the
transmissions computer. The
transmission constantly makes
adjustments to improve vehicle
performance according to how the
vehicle is being used, such as with
a heavy load or when temperature
changes. During this adaptive shift
control process, shifting might feel
different as the transmission
determines the best settings.The shift quality of a new vehicle
may not be ideal because the
Adaptive Shift Control process may
not have determined the best
settings for a particular shift or
condition. Shift quality will improve
with continued driving.
When temperatures are very cold,
the transmission's gear shifting
could be delayed providing more
stable shifts until the engine warms
up. Shifts could be more noticeable
with a cold transmission. This
difference in shifting is normal.
M (Manual Mode):
This position
lets drivers select the range of gears
appropriate for current driving
conditions. If the vehicle has this
feature, see “Range Selection
Mode” underManual Mode on
page 9‑31. 3 (Third):
This position is also used
for normal driving. It reduces vehicle
speed more than D (Drive) without
using the brakes. You might choose
3 (Third) instead of D (Drive) when
driving on hilly, winding roads, when
towing a trailer, so there is less
shifting between gears and when
going down a steep hill. See “Range
Selection Mode” underManual
Mode on page 9‑31.
2 (Second): This position reduces
vehicle speed even more than
3 (Third) without using the brakes.
You can use 2 (Second) on hills.
It can help control vehicle speed as
you go down steep mountain roads,
but then you would also want to use
the brakes off and on. See “Range
Selection Mode” underManual
Mode on page 9‑31.
Page 266 of 430

Black plate (2,1)Chevrolet Express Owner Manual - 2012
10-2 Vehicle Care
When It Is Time for NewTires . . . . . . . . . . . . . . . . . . . . . . 10-64
Buying New Tires . . . . . . . . . . . 10-65
Different Size Tires and Wheels . . . . . . . . . . . . . . . . . . . 10-67
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . 10-68
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-69
Wheel Replacement . . . . . . . . 10-70
Tire Chains . . . . . . . . . . . . . . . . . 10-71
If a Tire Goes Flat . . . . . . . . . . 10-72
Tire Changing . . . . . . . . . . . . . . 10-74
Secondary Latch System . . . 10-83
Full-Size Spare Tire . . . . . . . . 10-85
Jump Starting
Jump Starting . . . . . . . . . . . . . . 10-86
Towing
Towing the Vehicle . . . . . . . . . 10-90
Recreational Vehicle Towing . . . . . . . . . . . . . . . . . . . . 10-90
Appearance Care
Exterior Care . . . . . . . . . . . . . . . 10-93
Interior Care . . . . . . . . . . . . . . . . 10-97
Floor Mats . . . . . . . . . . . . . . . . . . 10-99
General Information
For service and parts needs, visit
your dealer. You will receive
genuine GM parts and GM-trained
and supported service people.
Genuine GM parts have one of
these marks:
California Proposition
65 Warning
Most motor vehicles, including this
one, contain and/or emit chemicals
known to the State of California to
cause cancer and birth defects or
other reproductive harm. Engine
exhaust, many parts and systems,
many fluids, and some component
wear by-products contain and/or
emit these chemicals.
California Perchlorate
Materials Requirements
Certain types of automotive
applications, such as airbag
initiators, seat belt pretensioners,
and lithium batteries contained in
Remote Keyless Entry transmitters,
may contain perchlorate materials.
Special handling may be necessary.
For additional information, see
www.dtsc.ca.gov/hazardouswaste/
perchlorate.
Page 274 of 430

Black plate (10,1)Chevrolet Express Owner Manual - 2012
10-10 Vehicle Care
Engine Oil Life System
When to Change Engine Oil
This vehicle has a computer system
that indicates when to change the
engine oil and filter. This is based
on a combination of factors which
include engine revolutions, engine
temperature, and miles driven.
Based on driving conditions, the
mileage at which an oil change is
indicated can vary considerably.
For the oil life system to work
properly, the system must be reset
every time the oil is changed.
When the system has calculated
that oil life has been diminished,
it indicates that an oil change is
necessary. A CHANGE ENGINE
OIL SOON message comes on. See
Engine Oil Messages on page 5‑37.
Change the oil as soon as possible
within the next 1 000 km (600 mi).It is possible that, if driving under
the best conditions, the oil life
system might indicate that an oil
change is not necessary for up to a
year. The engine oil and filter must
be changed at least once a year
and, at this time, the system must
be reset. Your dealer has trained
service people who will perform this
work and reset the system. It is also
important to check the oil regularly
over the course of an oil drain
interval and keep it at the proper
level.
If the system is ever reset
accidentally, the oil must be
changed at 5 000 km (3,000 mi)
since the last oil change.
Remember to reset the oil life
system whenever the oil is changed.
How to Reset the Engine Oil
Life System
Reset the system whenever the
engine oil is changed so that the
system can calculate the next
engine oil change. To reset the
system:
1. Turn the ignition key to ON/RUN
with the engine off.
2. Fully press and release the accelerator pedal slowly three
times within five seconds.
3. Turn the key to LOCK/OFF.
If the CHANGE ENGINE OIL SOON
message comes back on when the
vehicle is started, the engine oil life
system has not reset. Repeat the
procedure.
Page 288 of 430

Black plate (24,1)Chevrolet Express Owner Manual - 2012
10-24 Vehicle Care
If there is still no sign of steam,
push down the accelerator until the
engine speed is about twice as fast
as normal idle speed for at least
three minutes while you are parked.
If the warning is still on, turn off the
engine until it cools down.
If the decision is made not to lift the
hood, get service help right away.
Engine Fan
The vehicle has a clutched engine
cooling fan. When the clutch is
engaged, the fan spins faster to
provide more air to cool the engine.
In most everyday driving conditions,
the fan is spinning slower and the
clutch is not fully engaged. This
improves fuel economy and reduces
fan noise. Under heavy vehicle
loading, trailer towing, and/or high
outside temperatures, the fan speed
increases as the clutch more fully
engages, so an increase in fan
noise may be heard. This is normal
and should not be mistaken as thetransmission slipping or making
extra shifts. It is merely the cooling
system functioning properly. The fan
will slow down when additional
cooling is not required and the
clutch partially disengages.
This fan noise may be heard when
starting the engine. It will go away
as the fan clutch partially
disengages.Power Steering Fluid
The power steering fluid reservoir is
located in the engine compartment
on the driver side of the vehicle.
See
Engine Compartment Overview
on page 10‑6 for reservoir location.
When to Check Power Steering
Fluid
It is not necessary to regularly
check power steering fluid unless
there is a leak suspected in the
system or an unusual noise is
heard. A fluid loss in this system
could indicate a problem. Have the
system inspected and repaired.
How to Check Power Steering
Fluid
Notice:Extremely small amounts
of contamination can cause
steering system damage and
cause it to not work properly.
Do not allow contaminants to
contact the fluid side of the
reservoir cap/dipstick or from
entering the reservoir.
To check the power steering fluid,
do the following:
1. Turn the key off and let the engine compartment cool down.
2. Wipe the cap and the top of the reservoir clean.
Page 297 of 430

Black plate (33,1)Chevrolet Express Owner Manual - 2012
Vehicle Care 10-33
Starter Switch Check
{WARNING
When you are doing this
inspection, the vehicle could
move suddenly. If the vehicle
moves, you or others could be
injured.
1. Before starting this check, be sure there is enough room
around the vehicle.
2. Firmly apply both the parking brake and the regular brake.
See Parking Brake on
page 9‑34.
Do not use the accelerator
pedal, and be ready to turn off
the engine immediately if it
starts.
3. Try to start the engine in each gear. The vehicle should start
only in P (Park) or N (Neutral). If the vehicle starts in any other
position, contact your dealer
for service.Automatic Transmission
Shift Lock Control
Function Check
{WARNING
When you are doing this
inspection, the vehicle could
move suddenly. If the vehicle
moves, you or others could be
injured.
1. Before starting this check, be sure there is enough room
around the vehicle. It should be
parked on a level surface.
2. Firmly apply the parking brake. See Parking Brake on
page 9‑34.
Be ready to apply the regular
brake immediately if the vehicle
begins to move. 3. With the engine off, turn the
ignition on, but do not start the
engine. Without applying the
regular brake, try to move the
shift lever out of P (Park) with
normal effort. If the shift lever
moves out of P (Park), contact
your dealer for service.
Ignition Transmission
Lock Check
While parked, and with the parking
brake set, try to turn the ignition to
LOCK/OFF in each shift lever
position.
.The ignition should turn to
LOCK/OFF only when the shift
lever is in P (Park).
.The ignition key should come
out only in LOCK/OFF.
Contact your dealer if service is
required.