tires CHEVROLET EXPRESS CARGO VAN 2012 1.G Owners Manual

Black plate (2,1)Chevrolet Express Owner Manual - 2012
2012 Chevrolet Express Owner ManualM
Driving and Operating. . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-16
Engine Exhaust . . . . . . . . . . . . . . 9-24
Automatic Transmission . . . . . . 9-25
Drive Systems . . . . . . . . . . . . . . . . 9-33
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-33
Ride Control Systems . . . . . . . . 9-35
Cruise Control . . . . . . . . . . . . . . . . 9-37
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-40
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-46
Conversions and Add-Ons . . . 9-58 Vehicle Care
. . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-4
Bulb Replacement . . . . . . . . . . 10-35
Electrical System . . . . . . . . . . . . 10-41
Wheels and Tires . . . . . . . . . . . 10-49
Jump Starting . . . . . . . . . . . . . . . 10-86
Towing . . . . . . . . . . . . . . . . . . . . . . 10-90
Appearance Care . . . . . . . . . . . 10-93
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-3
Special Application Services . . . . . . . . . . . . . . . . . . . . 11-8
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . 11-8
Recommended Fluids, Lubricants, and Parts . . . . . . 11-12
Maintenance Records . . . . . . . 11-15 Technical Data
. . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2
Customer Information . . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-19
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-20
OnStar . . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional Information . . . . . . . . . . . . . . . . . . 14-5
Index . . . . . . . . . . . . . . . . . . . . . i-1

Black plate (21,1)Chevrolet Express Owner Manual - 2012
In Brief 1-21
Tire Pressure Monitor
This vehicle may have a Tire
Pressure Monitor System (TPMS).
The TPMS warning light alerts you
to a significant loss in pressure of
one of the vehicle's tires. If the
warning light comes on, stop as
soon as possible and inflate the
tires to the recommended pressure
shown on the Tire and Loading
Information label. SeeVehicle Load
Limits on page 9‑11. The warning
light will remain on until the tire
pressure is corrected.
During cooler conditions, the low tire
pressure warning light may appear
when the vehicle is first started and
then turn off. This may be an early indicator that the tire pressures are
getting low and the tires need to be
inflated to the proper pressure.
The TPMS does not replace normal
monthly tire maintenance. It is the
driver
’s responsibility to maintain
correct tire pressures.
See Tire Pressure Monitor System
on page 10‑58.Engine Oil Life System
The engine oil life system calculates
engine oil life based on vehicle use
and displays a DIC message when
it is necessary to change the engine
oil and filter. The oil life system
should be reset to 100% only
following an oil change.
Resetting the Oil Life System
1. Turn the ignition to ON/RUN, with the engine off.
2. Fully press and release the accelerator pedal three times
within five seconds. 3. Turn the key to LOCK/OFF.
See
Engine Oil Life System on
page 10‑10.
Fuel E85 (85% Ethanol)
Vehicles that have a FlexFuel badge
and a yellow fuel cap can use either
unleaded gasoline or ethanol fuel
containing up to 85% ethanol (E85).
See Fuel E85 (85% Ethanol) on
page 9‑42. For all other vehicles,
use only the unleaded gasoline
described under Recommended
Fuel on page 9‑40.
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible.
.Avoid fast starts and accelerate
smoothly.
.Brake gradually and avoid
abrupt stops.

Black plate (22,1)Chevrolet Express Owner Manual - 2012
1-22 In Brief
.Avoid idling the engine for long
periods of time.
.When road and weather
conditions are appropriate, use
cruise control.
.Always follow posted speed
limits or drive more slowly when
conditions require.
.Keep vehicle tires properly
inflated.
.Combine several trips into a
single trip.
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.:1-800-243-8872
TTY Users (U.S.): 1-888-889-2438
Canada: 1-800-268-6800
Mexico: 01-800-466-0800
As the owner of a new Chevrolet,
you are automatically enrolled in
the Roadside Assistance program.
See Roadside Assistance Program
(U.S. and Canada) on page 13‑8 or
Roadside Assistance Program
(Mexico) on page 13‑10 for
more information.
Roadside Assistance and OnStar
(U.S. and Canada)
If you have an active OnStar
subscription, press the
Qbutton
and the current GPS location will be
sent to an OnStar advisor who will
assess your problem, contact
Roadside Assistance, and relay
your exact location to get the
help you need. Online Owner Center
(U.S. and Canada)
The Online Owner Center is a
complimentary service that includes
online service reminders, vehicle
maintenance tips, online owner
manual, special privileges,
and more.
Sign up today at:
www.chevyownercenter.com
(U.S.) or
www.gm.ca (Canada).
OnStar®
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services. See OnStar Overview on
page 14‑1 for more information.

Black plate (36,1)Chevrolet Express Owner Manual - 2012
3-36 Seats and Restraints
In addition, the vehicle may
have a passenger sensing
system for the right front
passenger position, which
includes sensors that are part
of the passenger seat. The
passenger sensing system may
not operate properly if the
original seat trim is replaced
with non-GM covers, upholstery
or trim, or with GM covers,
upholstery or trim designed for
a different vehicle. Any object,
such as an aftermarket seat
heater or a comfort enhancing
pad or device, installed under or
on top of the seat fabric, could
also interfere with the operation
of the passenger sensing
system. This could either
prevent proper deployment of
the passenger airbag(s) or
prevent the passenger sensing
system from properly turning off
the passenger airbag(s). See
Passenger Sensing System on
page 3‑30.If you have any questions
about this, you should contact
Customer Assistance before you
modify the vehicle. The phone
numbers and addresses for
Customer Assistance are in
Step Two of the Customer
Satisfaction Procedure in this
manual. See
Customer
Satisfaction Procedure (U.S. and
Canada) on page 13‑1 or
Customer Satisfaction
Procedure (Mexico) on
page 13‑3.
If the vehicle has rollover
roof-rail airbags, see Different
Size Tires and Wheels on
page 10‑67 for additional
important information. Q: Because I have a disability,
I have to get my vehicle
modified. How can I find out
whether this will affect my
airbag system?
A: If you have questions, call
Customer Assistance. The
phone numbers and addresses
for Customer Assistance are in
Step Two of the Customer
Satisfaction Procedure in this
manual. See Customer
Satisfaction Procedure (U.S. and
Canada) on page 13‑1 or
Customer Satisfaction
Procedure (Mexico) on
page 13‑3.
In addition, your dealer and the
service manual have information
about the location of the airbag
sensors, sensing and diagnostic
module and airbag wiring.

Black plate (21,1)Chevrolet Express Owner Manual - 2012
Instruments and Controls 5-21
If it does not, have the vehicle
serviced by your dealer.
The light should go out once the
engine starts. If it stays on,
or comes on while driving, there
could be a problem with the
charging system. A charging system
message in the Driver Information
Center (DIC) can also appear. See
Battery Voltage and Charging
Messages on page 5‑34for more
information. This light could indicate
that there are problems with a
generator drive belt, or that there is
an electrical problem. Have it
checked right away. If the vehicle
must be driven a short distance with
the light on, turn off accessories,
such as the radio and air
conditioner.
Malfunction
Indicator Lamp
A computer system called OBD II
(On-Board Diagnostics-Second
Generation) monitors the operation
of the vehicle to ensure emissions are at acceptable levels, to produce
a cleaner environment. This light
comes on when the vehicle is
placed in ON/RUN, as a check to
show it is working. If it does not,
have the vehicle serviced by your
dealer. See
Ignition Positions on
page 9‑16 for more information.
If the malfunction indicator lamp
comes on and stays on while the
engine is running, this indicates that
there is an OBD II problem and
service is required.
Malfunctions often are indicated by
the system before any problem is
apparent. Being aware of the light
can prevent more serious damage
to the vehicle. This system assists
the service technician in correctly
diagnosing any malfunction. Notice:
If the vehicle is
continually driven with this light
on, the emission controls might
not work as well, the vehicle fuel
economy might not be as good,
and the engine might not run as
smoothly. This could lead to
costly repairs that might not be
covered by the vehicle warranty.
Notice: Modifications made to the
engine, transmission, exhaust,
intake, or fuel system of the
vehicle or the replacement of the
original tires with other than
those of the same Tire
Performance Criteria (TPC) can
affect the vehicle's emission
controls and can cause this light
to come on. Modifications to
these systems could lead to
costly repairs not covered by the
vehicle warranty. This could also
result in a failure to pass a
required Emission Inspection/
Maintenance test. See
Accessories and Modifications on
page 10‑3.

Black plate (26,1)Chevrolet Express Owner Manual - 2012
5-26 Instruments and Controls
Traction Control System
(TCS)/StabiliTrak®Light
The Traction Control System (TCS)/
StabiliTrak light comes on briefly
when the engine is started.
If the light does not come on or
stays on, have the vehicle serviced
by the dealer. If the system is
working normally, the indicator light
turns off.
If the light comes on and stays on
while driving, and a message
displays in the Driver Information
Center (DIC), have the vehicle
serviced by the dealer. SeeRide
Control System Messages on
page 5‑38 for more information. If the light flashes while driving, this
means that the StabiliTrak or the
TCS is assisting in controlling the
vehicle. See
StabiliTrak
®System on
page 9‑35 for more information.
Four chimes sound if the light
turns on.
Tire Pressure Light
For vehicles with the Tire Pressure
Monitor System (TPMS), this light
comes on briefly when the engine is
started. It provides information
about tire pressures and the TPMS. When the Light Is On Steady
This indicates that one or more of
the tires are significantly
underinflated.
A Driver Information Center (DIC)
tire pressure message may also
display. See
Vehicle Messages on
page 5‑34 for more information.
Stop as soon as possible, and
inflate the tires to the pressure value
shown on the Tire and Loading
Information label. See Tire Pressure
on page 10‑56 for more information.
When the Light Flashes First and
Then Is On Steady
If the light flashes for about a minute
and then stays on, there may be a
problem with the TPMS. If the
problem is not corrected, the light
will come on at every ignition cycle.
See Tire Pressure Monitor
Operation on page 10‑59 for
more information.

Black plate (33,1)Chevrolet Express Owner Manual - 2012
Instruments and Controls 5-33
Tire Pressure
If the vehicle has the Tire Pressure
Monitor System (TPMS), the
pressure for each tire can be viewed
in the DIC. The tire pressure will be
shown in either kilopascals (kPa) or
pounds per square inch (psi).
Press
Tuntil the DIC displays
FRONT TIRES PSI (kPa) LEFT ##
RIGHT ##. Press
Tagain until
the DIC displays REAR TIRES
PSI (kPa) LEFT ## RIGHT ##.
If a low tire pressure condition is
detected by the system while
driving, a message advising you to
check the pressure in a specific tire
will appear in the display. See Tire
Pressure on page 10‑56 andTire
Messages on page 5‑41 for more
information.
If the tire pressure display shows
dashes instead of a value, there
may be a problem with the vehicle.
If this consistently occurs, see your
dealer for service. Engine Hours
Press
Tuntil ENGINE HOURS
displays. This display shows the
total number of hours the engine
has run.
Relearn Tire Positions
The vehicle may have this display.
To access this display, the vehicle
must be in P (Park). If the vehicle
has the Tire Pressure Monitor
System (TPMS), after rotating the
tires or after replacing a tire or
sensor, the system must re-learn the
tire positions. To re-learn the tire
positions, see Tire Pressure Monitor
System on page 10‑58. See Tire
Inspection on page 10‑62, Tire
Rotation on page 10‑62 andTire
Messages on page 5‑41 for more
information. Change Compass Zone
The vehicle may have this feature.
To change the compass zone
through the DIC, see
Compass on
page 5‑6.
Calibrate Compass
The vehicle may have this feature.
The compass can be manually
calibrated. To calibrate the compass
through the DIC, see Compass on
page 5‑6.
Blank Display
This display shows no information.

Black plate (41,1)Chevrolet Express Owner Manual - 2012
Instruments and Controls 5-41
Tire Messages
CHECK TIRE PRESSURE or
TIRE LOW ADD AIR TO TIRE
If the vehicle has the Tire Pressure
Monitor System (TPMS), this
message displays when the
pressure in one or more of the tires
is low. The low tire pressure warning
light will also come on. SeeTire
Pressure Light on page 5‑26. This
message will also indicate which tire
needs to be checked. You can
receive more than one tire pressure
message at a time. To read the
other messages that may have been
sent at the same time, press the
set/reset button. If a tire pressure
message appears on the DIC, stop
as soon as you can. Have the tire
pressures checked and set to those
shown on the Tire Loading
Information label. See Tires on
page 10‑49, Vehicle Load Limits on
page 9‑11, and Tire Pressure on
page 10‑56. The DIC also shows the tire
pressure values. See
Driver
Information Center (DIC) on
page 5‑28.SERVICE TIRE MONITOR
SYSTEM
If the vehicle has the Tire Pressure
Monitor System (TPMS), this
message displays if a part on the
system is not working properly. The
tire pressure light also flashes and
then remains on during the same
ignition cycle. See Tire Pressure
Light on page 5‑26. Several
conditions may cause this message
to appear. See Tire Pressure
Monitor Operation on page 10‑59 for
more information. If the warning
comes on and stays on, there may
be a problem with the TPMS.
See your dealer.
TIRE LEARNING ACTIVE
If the vehicle has the Tire Pressure
Monitor System (TPMS), this
message displays when the system
is re-learning the tire positions on
the vehicle. See Driver Information
Center (DIC) on page 5‑28 for more
information. The tire positions must
be re-learned after rotating the tires
or after replacing a tire or sensor.
See Tire Inspection on page 10‑62,
Tire Rotation on page 10‑62, Tire
Pressure Monitor Operation on
page 10‑59, and Tire Pressure on
page 10‑56 for more information.

Black plate (5,1)Chevrolet Express Owner Manual - 2012
Driving and Operating 9-5
Steering in Emergencies
.There are some situations when
steering around a problem may
be more effective than braking.
.Holding both sides of the
steering wheel allows you to turn
180 degrees without removing
a hand.
.Antilock Brake System (ABS)
allows steering while braking.
Off-Road Recovery
The vehicle's right wheels can drop
off the edge of a road onto the
shoulder while driving. Follow
these tips:
1. Ease off the accelerator andthen, if there is nothing in the
way, steer the vehicle so that it
straddles the edge of the
pavement. 2. Turn the steering wheel about
one-eighth of a turn, until the
right front tire contacts the
pavement edge.
3. Then turn the steering wheel to go straight down the roadway.
Loss of Control
Skidding
There are three types of skids that
correspond to the vehicle's three
control systems:
.Braking Skid —wheels are
not rolling.
.Steering or Cornering
Skid —too much speed or
steering in a curve causes tires
to slip and lose cornering force.
.Acceleration Skid —too much
throttle causes the driving
wheels to spin.

Black plate (6,1)Chevrolet Express Owner Manual - 2012
9-6 Driving and Operating
Defensive drivers avoid most skids
by taking reasonable care suited to
existing conditions, and by not
overdriving those conditions.
But skids are always possible.
If the vehicle starts to slide, follow
these suggestions:
.Ease your foot off the
accelerator pedal and quickly
steer the way you want the
vehicle to go. The vehicle may
straighten out. Be ready for a
second skid if it occurs.
.Slow down and adjust your
driving according to weather
conditions. Stopping distance
can be longer and vehicle
control can be affected when
traction is reduced by water,
snow, ice, gravel, or other
material on the road. Learn to
recognize warning clues—such
as enough water, ice, or packed
snow on the road to make a
mirrored surface —and slow
down when you have any doubt.
.Try to avoid sudden steering,
acceleration, or braking,
including reducing vehicle speed
by shifting to a lower gear. Any
sudden changes could cause
the tires to slide.
Remember: Antilock brakes help
avoid only the braking skid.
Driving on Wet Roads
Rain and wet roads can reduce
vehicle traction and affect your
ability to stop and accelerate.
Always drive slower in these types
of driving conditions and avoid
driving through large puddles and
deep‐standing or flowing water.
{WARNING
Wet brakes can cause crashes.
They might not work as well in a
quick stop and could cause
pulling to one side. You could
lose control of the vehicle. (Continued)
WARNING (Continued)
After driving through a large
puddle of water or a car/vehicle
wash, lightly apply the brake
pedal until the brakes work
normally.
Flowing or rushing water creates
strong forces. Driving through
flowing water could cause the
vehicle to be carried away. If this
happens, you and other vehicle
occupants could drown. Do not
ignore police warnings and be
very cautious about trying to drive
through flowing water.
Hydroplaning
Hydroplaning is dangerous. Water
can build up under the vehicle's
tires so they actually ride on the
water. This can happen if the road is
wet enough and you are going fast
enough. When the vehicle is
hydroplaning, it has little or no
contact with the road.