maintenance CHEVROLET EXPRESS CARGO VAN 2013 1.G Workshop Manual

Black plate (6,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
13-6 Customer Information
El Salvador
800-6273
Honduras
800-0122-6101
Customer Assistance for
Text Telephone (TTY)
Users (U.S. and Canada)
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Chevrolet has TTY
equipment available at its Customer
Assistance Center. Any TTY user in
the U.S. can communicate with
Chevrolet by dialing:
1-800-833-2438. TTY users in
Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.chevrolet.com
The Chevrolet online owner
experience is a one-stop resource
that allows interaction with
Chevrolet and keeps important
vehicle-specific information in one
place.
Membership Benefits
E(Vehicle Information):
Download owner manuals and view
vehicle-specific how-to videos.
G(Maintenance Information):
View maintenance schedules,
required alerts, OnStar onboard
vehicle diagnostic information, and
schedule service appointments.
I(Service History): View
printable dealer-recorded service
records and self-recorded service
records.
D(Preferred Dealer
Information): Select a preferred
dealer and view dealer location,
maps, phone numbers, and hours.
J(Warranty Tracking
Information): Track the vehicle’s
warranty information.
J(Recall Information): View
active recalls or search by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
on page 12‑1.
H(Other Account Information):
View GM Card, SiriusXM Satellite
radio, and OnStar account
information.
F(Live Chat Support): Chat live
with online help representatives.
Visit my.chevrolet.com to register
your vehicle.

Black plate (7,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
Customer Information 13-7
Chevrolet Owner Centre
(Canada) chevroletowner.ca
Take a trip to the Chevrolet Owner
Centre:
.Chat live with online help
representatives.
.Use the Vehicle Tools section.
.Access third party enthusiast
sites and social media networks.
.Locate owner resources such as
lease-end, financing, and
warranty information.
.Retrieve your favorite articles,
quizzes, tips, and multimedia
galleries organized into the
Features and Auto Care
Sections.
.Download the owner manual for
your vehicle, quickly and easily.
.Find the
Chevrolet-recommended
maintenance services for your
vehicle.
GM Mobility
Reimbursement Program
(U.S. and Canada)
This program is available to
qualified applicants for cost
reimbursement of eligible
aftermarket adaptive equipment
required for the vehicle, such as
hand controls or a wheelchair/
scooter lift for the vehicle.
For more information on the limited
offer, visit www.gmmobility.com or
call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.General Motors of Canada also
has a Mobility Program. Call
1-800-GM-DRIVE (463-7483) for
details. TTY users call
1-800-263-3830.
Roadside Assistance
Program (Mexico)
As a new owner, your vehicle is
automatically enrolled in the
Roadside Assistance program. The
services are available at no cost
under the terms and conditions of
the program. The Roadside
Assistance program is not part of,
or included, in the coverage
provided by the New Vehicle Limited
Warranty.
Roadside Assistance provides
assistance to the driver and
passengers while driving the vehicle
within your city of residence or on
any passable road in Mexico, the
United States, and Canada.

Black plate (17,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
Customer Information 13-17
Each bulletin contains instructions
to assist in the diagnosis and
service of the vehicle.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Booklet.
RETAIL SELL PRICE:
$35.00 (U.S.) plus handling and
shipping fees.
Without Portfolio: Owner
Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.
Current and Past Models
Technical Service Bulletins and
Manuals are available for current
and past model GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday–Friday
8:00 AM –6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit
Helm, Inc. at: www.helminc.com.
Or write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a recall
and remedy campaign.
However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.

Black plate (5,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
INDEX i-5
Fuel (cont'd)Recommended . . . . . . . . . . . . . . . 9-42
Requirements, California . . . . . 9-42
System Messages . . . . . . . . . . . . 5-33
Full-Size Spare Tire . . . . . . . . . . 10-77
Fuses Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-38
Floor Console Fuse Block . . 10-41
Fuses and Circuit
Breakers . . . . . . . . . . . . . . . . . . 10-38
G
GasolineSpecifications . . . . . . . . . . . . . . . . . 9-42
Gauges
Engine CoolantTemperature . . . . . . . . . . . . . . . . 5-12
Engine Oil Pressure . . . . . . . . . . 5-11
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10
Odometer . . . . . . . . . . . . . . . . . . . . . 5-10
Speedometer . . . . . . . . . . . . . . . . . 5-10
Trip Odometer . . . . . . . . . . . . . . . . 5-10
Voltmeter . . . . . . . . . . . . . . . . . . . . . 5-13
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . . 5-8 General Information
Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-47
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glass, Enhanced Technology . . . . . . . . . . . . . . . . . . . 2-17
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . 13-7
H
Halogen Bulbs . . . . . . . . . . . . . . . . 10-32
Hazard Warning Flashers . . . . . . . 6-4
Head Restraints . . . . . . . . . . . . . . . . 3-2
Headlamps . . . . . . . . . . . . . . . . . . . 10-33Aiming . . . . . . . . . . . . . . . . . . . . . . 10-32
Automatic . . . . . . . . . . . . . . . . . . . . . . 6-3
Bulb Replacement . . . . . . . . . . 10-32
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . 6-2
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
High-Beam On Light . . . . . . . . . . 5-24
High/Low Beam Changer . . . . . . 6-2
Heated Mirrors . . . . . . . . . . . . . . . . . 2-14 Heater
Engine . . . . . . . . . . . . . . . . . . . . . . . . 9-18
Heating and Air Conditioning . . . 8-1
High-Beam On Light . . . . . . . . . . . 5-24
Highway Hypnosis . . . . . . . . . . . . . . 9-6
Hill and Mountain Roads . . . . . . . . 9-7
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-4
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
How to Wear Safety Belts Properly . . . . . . . . . . . . . . . . . . . . . . . 3-9I
Idle SystemFast . . . . . . . . . . . . . . . . . . . . . . . . . . 9-18
Ignition Positions . . . . . . . . . . . . . . 9-15
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . 10-31
Immobilizer . . . . . . . . . . . . . . . . . . . . 2-11
Infants and Young Children,
Restraints . . . . . . . . . . . . . . . . . . . . 3-35
Infotainment . . . . . . . . . . . . . . . . . . . . 7-1
Instrument Cluster . . . . . . . . . . . . . . 5-9
Introduction . . . . . . . . . . . . . . . . . . . . . . . iii

Black plate (7,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
INDEX i-7
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . .11-15
Maintenance Schedule Recommended Fluidsand Lubricants . . . . . . . . . . . . .11-12
Malfunction Indicator Lamp . . . . 5-17
Manual Mirrors . . . . . . . . . . . . . . . . 2-13
Manual Mode . . . . . . . . . . . . . . . . . . 9-28
Manual Windows . . . . . . . . . . . . . . 2-15
Messages
Airbag System . . . . . . . . . . . . . . . . 5-35
Battery Voltage andCharging . . . . . . . . . . . . . . . . . . . . 5-30
Brake System . . . . . . . . . . . . . . . . 5-30
Compass . . . . . . . . . . . . . . . . . . . . . 5-30
Door Ajar . . . . . . . . . . . . . . . . . . . . . 5-30
Engine Cooling System . . . . . . . 5-31
Engine Oil . . . . . . . . . . . . . . . . . . . . 5-32
Engine Power . . . . . . . . . . . . . . . . 5-32
Fuel System . . . . . . . . . . . . . . . . . . 5-33
Key and Lock . . . . . . . . . . . . . . . . . 5-33
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 5-33
Object Detection System . . . . . 5-33
Ride Control System . . . . . . . . . . 5-34
Security . . . . . . . . . . . . . . . . . . . . . . 5-35 Messages (cont'd)
Service Vehicle . . . . . . . . . . . . . . . 5-36
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-36
Transmission . . . . . . . . . . . . . . . . . 5-37
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-29
Vehicle Reminder . . . . . . . . . . . . . 5-38
Mirrors Convex . . . . . . . . . . . . . . . . . . . . . . . 2-13
Heated . . . . . . . . . . . . . . . . . . . . . . . 2-14
Manual . . . . . . . . . . . . . . . . . . . . . . . 2-13
Manual Rearview . . . . . . . . . . . . . 2-15
Power . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Trailer Tow . . . . . . . . . . . . . . . . . . . . 2-14
Monitor System, Tire
Pressure . . . . . . . . . . . . . . . . . . . . 10-54
N
NavigationOnStar®. . . . . . . . . . . . . . . . . . . . . . 14-2
Vehicle Data Recording
and Privacy . . . . . . . . . . . . . . . 13-19
New Vehicle Break-In . . . . . . . . . . 9-14
Noise Control System . . . . . . . . 10-29
O
Object Detection System Messages . . . . . . . . . . . . . . . . . . . . 5-33
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-10 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . . 9-4
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 10-7
Engine Oil Life System . . . . . . . 10-9
Engine Oil PressureGauge . . . . . . . . . . . . . . . . . . . . . . 5-11
Messages . . . . . . . . . . . . . . . . . . . . 5-32
Pressure Light . . . . . . . . . . . . . . . . 5-23
Older Children, Restraints . . . . . 3-33
Online Owner Center . . . . . . . . . . 13-6
OnStar
®
System, In Brief . . . . . . . . . . . . . . 1-20
OnStar®Additional
Information . . . . . . . . . . . . . . . . . . . 14-5
OnStar
®Connections . . . . . . . . . . 14-4
OnStar®Diagnostics . . . . . . . . . . . 14-5
OnStar®Emergency . . . . . . . . . . . 14-2
OnStar®Navigation . . . . . . . . . . . . 14-2
OnStar®Overview . . . . . . . . . . . . . 14-1
OnStar®Security . . . . . . . . . . . . . . 14-2

Black plate (8,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
i-8 INDEX
Operation, InfotainmentSystem . . . . . . . . . . . . . . . . . . . . . . . . 7-5
Ordering Service Publications . . . . . . . . 13-16
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Overheating, Engine . . . . . . . . . . 10-21
Overview, Infotainment
System . . . . . . . . . . . . . . . . . . . . 7-3, 7-4
P
ParkShifting Into . . . . . . . . . . . . . . . . . . . 9-19
Shifting Out of . . . . . . . . . . . . . . . . 9-20
Parking Assist, Ultrasonic . . . . . . . . . . . . . 9-37
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 9-31
Brake and P (Park)Mechanism Check . . . . . . . . 10-31
Over Things That Burn . . . . . . . 9-21
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . 5-16
Passenger Sensing System . . . 3-26
Perchlorate Materials
Requirements, California . . . . . 10-3 Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-38
Phone Bluetooth . . . . . . . . . . . . . . . . . . . . . 7-21
Power Door Locks . . . . . . . . . . . . . . . . . . . . 2-7
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Protection, Battery . . . . . . . . . . . . . 6-7
Retained Accessory (RAP) . . . 9-19
Seat Adjustment . . . . . . . . . . . . . . . 3-3
Steering Fluid . . . . . . . . . . . . . . . 10-23
Windows . . . . . . . . . . . . . . . . . . . . . 2-15
Pregnancy, Using Safety Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
Privacy
Radio FrequencyIdentification (RFID) . . . . . . . 13-20
Program Courtesy Transportation . . . . 13-13
Proposition 65 Warning,
California . . . . . . . . . . . . . . . . . . . . . 10-3
R
Radio FrequencyIdentification (RFID) . . . . . . . . 13-20
Statement . . . . . . . . . . . . . . . . . . 13-20
Radios AM-FM Radio . . . . . . . . . . . . . . . . . . 7-7
Reception . . . . . . . . . . . . . . . . . . . . 7-10
Satellite . . . . . . . . . . . . . . . . . . . . . . . . 7-9
Reading Lamps . . . . . . . . . . . . . . . . . 6-6
Rear Axle . . . . . . . . . . . . . . . . . . . . . 10-28 Locking . . . . . . . . . . . . . . . . . . . . . . . 9-34
Rear Climate Control System . . . 8-5
Rear Doors . . . . . . . . . . . . . . . . . . . . 2-10
Rear Heating System . . . . . . . . . . . 8-4
Rear Seats . . . . . . . . . . . . . . . . . . . . . 3-4
Rear Vision Camera (RVC) . . . . 9-38
Rearview Mirrors . . . . . . . . . . . . . . 2-15
Reclining Seatbacks . . . . . . . . . . . . 3-3
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-42
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . 11-12
Recording Vehicle Data . . . . . . . . . . . . . . . . 13-19
Records
Maintenance . . . . . . . . . . . . . . . . .11-15

Black plate (9,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
INDEX i-9
Recreational VehicleTowing . . . . . . . . . . . . . . . . . . . . . . 10-81
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . 13-7
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Remote Vehicle Start . . . . . . . . . . . 2-4
Replacement Bulbs . . . . . . . . . . . 10-37
Replacement Parts
Airbags . . . . . . . . . . . . . . . . . . . . . . . 3-33
Maintenance . . . . . . . . . . . . . . . . .11-14
Replacing Airbag System . . . . . . 3-33
Replacing LATCH System Parts after a Crash . . . . . . . . . . . 3-47
Replacing Safety Belt System Parts after a Crash . . . 3-15
Reporting Safety Defects Canadian Government . . . . . . 13-18
General Motors . . . . . . . . . . . . . 13-18
U.S. Government . . . . . . . . . . . 13-17
Restraints
Where to Put . . . . . . . . . . . . . . . . . 3-39
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . 9-19
Ride Control Systems
Messages . . . . . . . . . . . . . . . . . . . . 5-34 Roads
Driving, Wet . . . . . . . . . . . . . . . . . . . 9-5
Roadside Assistance Program . . . . . . . . . . . . . . . 13-7, 13-11
Rotation, Tires . . . . . . . . . . . . . . . . 10-58
Routing, Engine Drive Belt . . . . . 12-5
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . 9-22
S
Safety Belts . . . . . . . . . . . . . . . . . . . . 3-8Care . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
Extender . . . . . . . . . . . . . . . . . . . . . . 3-15
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . . 3-9
Lap-Shoulder Belt . . . . . . . . . . . . 3-10
Reminders . . . . . . . . . . . . . . . . . . . . 5-14
Replacing after a Crash . . . . . . 3-15
Use During Pregnancy . . . . . . . . 3-14
Safety Defects Reporting Canadian Government . . . . . . 13-18
General Motors . . . . . . . . . . . . . 13-18
U.S. Government . . . . . . . . . . . 13-17
Safety Locks . . . . . . . . . . . . . . . . . . . . 2-8
Safety System Check . . . . . . . . . . 3-15
Satellite Radio . . . . . . . . . . . . . . . . . . 7-9 Scheduling Appointments . . . . . 13-12
Seats
Adjustment, Front . . . . . . . . . . . . . . 3-2
Head Restraints . . . . . . . . . . . . . . . 3-2
Power Adjustment, Front . . . . . . 3-3
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Reclining Seatbacks . . . . . . . . . . . 3-3
Secondary Latch System . . . . . 10-75
Securing Child Restraints . . . . . . . . 3-48, 3-50, 3-53
Security
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-23
Messages . . . . . . . . . . . . . . . . . . . . 5-35
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-2
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 2-11
Service
Accessories andModifications . . . . . . . . . . . . . . . . 10-3
Doing Your Own Work . . . . . . . . 10-4
Engine Soon Light . . . . . . . . . . . . 5-17
Maintenance Records . . . . . . .11-15
Maintenance, General Information . . . . . . . . . . . . . . . . . . 11-1
Parts Identification Label . . . . . 12-1