tires CHEVROLET EXPRESS CARGO VAN 2013 1.G Owners Manual
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Page 2 of 402
Black plate (2,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
2013 Chevrolet Express Owner ManualM
Vehicle Care. . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-4
Headlamp Aiming . . . . . . . . . . . 10-32
Bulb Replacement . . . . . . . . . . 10-32
Electrical System . . . . . . . . . . . . 10-38
Wheels and Tires . . . . . . . . . . . 10-44
Jump Starting . . . . . . . . . . . . . . . 10-78
Towing . . . . . . . . . . . . . . . . . . . . . . 10-81
Appearance Care . . . . . . . . . . . 10-84
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-3
Special Application
Services . . . . . . . . . . . . . . . . . . . . 11-8
Additional Maintenance
and Care . . . . . . . . . . . . . . . . . . . . 11-8
Recommended Fluids . . . . . . . 11-12
Maintenance Records . . . . . . . 11-15 Technical Data
. . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2
Customer Information . . . . . . . 13-1
Customer Information . . . . . . . . 13-2
Reporting Safety Defects . . . . 13-17
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-19
OnStar . . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional Information . . . . . . . . . . . . . . . . . . 14-5
Index . . . . . . . . . . . . . . . . . . . . . i-1
Page 25 of 402
Black plate (19,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
In Brief 1-19
.Press and release the
StabiliTrak button again to turn
on both systems.
For more information, see
StabiliTrak
®System on page 9‑32.
Tire Pressure Monitor
This vehicle may have a Tire
Pressure Monitor System (TPMS).
The low tire pressure warning light
alerts to a significant loss in
pressure of one of the vehicle's
tires. If the warning light comes on,
stop as soon as possible and inflate
the tires to the recommended
pressure shown on the Tire and
Loading Information label. See
Vehicle Load Limits on page 9‑10. The warning light will remain on until
the tire pressure is corrected.
The low tire pressure warning light
may come on in cool weather when
the vehicle is first started, and then
turn off as the vehicle is driven. This
may be an early indicator that the
tire pressures are getting low and
the tires need to be inflated to the
proper pressure.
The TPMS does not replace normal
monthly tire maintenance. Maintain
the correct tire pressures.
See
Tire Pressure Monitor System
on page 10‑54.Engine Oil Life System
The engine oil life system calculates
engine oil life based on vehicle use
and displays a DIC message when
it is necessary to change the engine
oil and filter. The oil life system
should be reset to 100% only
following an oil change. Resetting the Oil Life System
1. Turn the ignition to ON/RUN,
with the engine off.
2. Fully press and release the accelerator pedal three times
within five seconds.
3. Turn the key to LOCK/OFF.
See Engine Oil Life System on
page 10‑9.
Fuel E85 (85% Ethanol)
Vehicles that have a yellow fuel cap
can use either unleaded gasoline or
ethanol fuel containing up to 85%
ethanol (E85). See Fuel E85 (85%
Ethanol) on page 9‑44. For all other
vehicles, use only the unleaded
gasoline described under
Recommended Fuel on page 9‑42.
Page 26 of 402
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1-20 In Brief
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible.
.Avoid fast starts and accelerate
smoothly.
.Brake gradually and avoid
abrupt stops.
.Avoid idling the engine for long
periods of time.
.When road and weather
conditions are appropriate, use
cruise control.
.Always follow posted speed
limits or drive more slowly when
conditions require.
.Keep vehicle tires properly
inflated.
.Combine several trips into a
single trip.
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.: 1-800-243-8872
TTY Users (U.S. Only):
1-888-889-2438
Canada: 1-800-268-6800
Mexico: 01-800-466-0800
As the owner of a new Chevrolet,
you are automatically enrolled in the
Roadside Assistance program.
SeeRoadside Assistance Program
(Mexico) on page 13‑7 orRoadside
Assistance Program (U.S. and
Canada) on page 13‑11. Roadside Assistance and OnStar
(U.S. and Canada)
If the vehicle has an active OnStar
subscription, contact OnStar and the
vehicle’s current GPS location will
be sent to an OnStar advisor to
assess the situation, contact
Roadside Assistance, and relay the
exact location to send help.OnStar®
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services. See
OnStar Overview on
page 14‑1.
Page 76 of 402
Black plate (32,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
3-32 Seats and Restraints
of the seat fabric, could also
interfere with the operation of
the passenger sensing system.
This could either prevent proper
deployment of the passenger
airbag(s) or prevent the
passenger sensing system from
properly turning off the
passenger airbag(s). See
Passenger Sensing System on
page 3‑26.
If you have any questions about
this, you should contact
Customer Assistance before you
modify the vehicle. The phone
numbers and addresses for
Customer Assistance are in
Step Two of the Customer
Satisfaction Procedure in this
manual. SeeCustomer
Satisfaction Procedure (Mexico)
on page 13‑2 orCustomer
Satisfaction Procedure (U.S. and
Canada) on page 13‑3. If the vehicle has rollover
roof-rail airbags, see
Different
Size Tires and Wheels on
page 10‑62 for additional
important information.
Q: Because I have a disability, I have to get my vehicle
modified. How can I find out
whether this will affect my
airbag system?
A: If you have questions, call
Customer Assistance. The
phone numbers and addresses
for Customer Assistance are in
Step Two of the Customer
Satisfaction Procedure in this
manual. See Customer
Satisfaction Procedure (Mexico)
on page 13‑2 orCustomer
Satisfaction Procedure (U.S. and
Canada) on page 13‑3.
In addition, your dealer and the
service manual have information
about the location of the airbag
sensors, sensing and diagnostic
module and airbag wiring.Airbag System Check
The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working. See
Airbag Readiness Light on
page 5‑14.
Notice: If an airbag covering is
damaged, opened, or broken, the
airbag may not work properly. Do
not open or break the airbag
coverings. If there are any
opened or broken airbag covers,
have the airbag covering and/or
airbag module replaced. For the
location of the airbags, see
Where Are the Airbags? on
page 3‑18. See your dealer for
service.
Page 120 of 402
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5-18 Instruments and Controls
are at acceptable levels, helping to
maintain a clean environment. The
malfunction indicator lamp comes
on when the vehicle is placed in
ON/RUN, as a check to show it is
working. If it does not, have the
vehicle serviced by your dealer. See
Ignition Positions on page 9‑15.
If the malfunction indicator lamp
comes on while the engine is
running, this indicates that the
OBD II system has detected a
problem and diagnosis and service
might be required.
Malfunctions often are indicated by
the system before any problem is
apparent. Being aware of the light
can prevent more serious damage
to the vehicle. This system alsoassists the service technician in
correctly diagnosing any
malfunction.
Notice:
If the vehicle is
continually driven with this light
on, the emission controls might
not work as well, the vehicle fuel
economy might not be as good,
and the engine might not run as
smoothly. This could lead to
costly repairs that might not be
covered by the vehicle warranty.
Notice: Modifications made to the
engine, transmission, exhaust,
intake, or fuel system of the
vehicle or the replacement of the
original tires with other than
those of the same Tire
Performance Criteria (TPC) can
affect the vehicle's emission
controls and can cause this light
to come on. Modifications to
these systems could lead to
costly repairs not covered by the
vehicle warranty. This could also
result in a failure to pass a
required Emission Inspection/ Maintenance test. See
Accessories and Modifications on
page 10‑3.
This light comes on during a
malfunction in one of two ways:
Light Flashing:
A misfire condition
has been detected. A misfire
increases vehicle emissions and
could damage the emission control
system on the vehicle. Diagnosis
and service might be required.
To prevent more serious damage to
the vehicle:.Reduce vehicle speed.
.Avoid hard accelerations.
.Avoid steep uphill grades.
.If towing a trailer, reduce the
amount of cargo being hauled as
soon as it is possible.
If the light continues to flash, find a
safe place to stop and park the
vehicle. Turn the vehicle off, wait at
least 10 seconds, and restart the
engine. If the light is still flashing,
Page 124 of 402
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5-22 Instruments and Controls
If the StabiliTrak/TCS system is off,
the system does not assist in
controlling the vehicle. Turn on the
StabiliTrak/TCS system and the
indicator light turns off.
SeeStabiliTrak
®System on
page 9‑32, and Ride Control System
Messages on page 5‑34 for more
information.
Traction Control System
(TCS)/StabiliTrak®Light
The Traction Control System (TCS)/
StabiliTrak light comes on briefly
when the engine is started.
If the light does not come on or
stays on, have the vehicle serviced
by your dealer. If the system is
working normally, the indicator light
turns off. If the light comes on and stays on
while driving, and a message
displays in the Driver Information
Center (DIC), have the vehicle
serviced by your dealer. See
Ride
Control System Messages on
page 5‑34 for more information.
If the light flashes while driving, this
means that the StabiliTrak or the
TCS is assisting in controlling the
vehicle. See StabiliTrak
®System on
page 9‑32 for more information.
Four chimes sound if the light
turns on.
Tire Pressure Light
For vehicles with the Tire Pressure
Monitor System (TPMS), this light
comes on briefly when the engine is
started. It provides information
about tire pressures and the TPMS.
When the Light Is On Steady
This indicates that one or more of
the tires are significantly
underinflated.
A Driver Information Center (DIC)
tire pressure message may also
display. See Tire Messages on
page 5‑36. Stop as soon as
possible, and inflate the tires to the
pressure value shown on the Tire
and Loading Information label. See
Tire Pressure on page 10‑53.
When the Light Flashes First and
Then Is On Steady
If the light flashes for about a minute
and then stays on, there may be a
problem with the TPMS. If the
problem is not corrected, the light
will come on at every ignition cycle.
See Tire Pressure Monitor
Operation on page 10‑55.
Page 130 of 402
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5-28 Instruments and Controls
Vehicle Information Menu
Items
T(Vehicle Information):Press
this button to scroll through the
following menu items:
Oil Life
Press
Tuntil OIL LIFE
REMAINING displays. This display
shows an estimate of the oil's
remaining useful life. If you see
99% OIL LIFE REMAINING on the
display, that means 99% of the
current oil life remains. The engine
oil life system will alert you to
change the oil on a schedule
consistent with your driving
conditions.
When the remaining oil life is low,
the CHANGE ENGINE OIL SOON
message will appear on the display.
See “CHANGE ENGINE OIL SOON”
under Engine Oil Messages on
page 5‑32. You should change the oil as soon as possible. See
Engine
Oil on page 10‑7. In addition to the
engine oil life system monitoring the
oil life, additional maintenance is
recommended in the Maintenance
Schedule in this manual. See
Maintenance Schedule on
page 11‑3 for more information.
Remember, you must reset the OIL
LIFE yourself after each oil change.
It will not reset itself. Also, be
careful not to reset the OIL LIFE
accidentally at any time other than
when the oil has just been changed.
It cannot be reset accurately until
the next oil change. To reset the
engine oil life system, see Engine
Oil Life System on page 10‑9.
Units
Press
Tuntil UNITS displays. This
display allows you to select between
metric or English units of
measurement. Once in this display,
press
Vto select between METRIC
or ENGLISH units. Tire Pressure
If the vehicle has the Tire Pressure
Monitor System (TPMS), the
pressure for each tire can be viewed
in the DIC. The tire pressure will be
shown in either kilopascals (kPa) or
pounds per square inch (psi). Press
Tuntil the DIC displays FRONT
TIRES PSI (kPa) LEFT ##
RIGHT ##. Press
Tagain until the
DIC displays REAR TIRES
PSI (kPa) LEFT ## RIGHT ##.
If a low tire pressure condition is
detected by the system while
driving, a message advising you to
check the pressure in a specific tire
will appear in the display. See Tire
Pressure on page 10‑53 andTire
Messages on page 5‑36 for more
information.
If the tire pressure display shows
dashes instead of a value, there
may be a problem with the vehicle.
If this consistently occurs, see your
dealer for service.
Page 131 of 402
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Instruments and Controls 5-29
Engine Hours
Press
Tuntil ENGINE HOURS
displays. This display shows the
total number of hours the engine
has run.
Relearn Tire Positions
The vehicle may have this display.
To access this display, the vehicle
must be in P (Park). If the vehicle
has the Tire Pressure Monitor
System (TPMS), after rotating the
tires or after replacing a tire or
sensor, the system must re-learn the
tire positions. To re-learn the tire
positions, see Tire Pressure Monitor
System on page 10‑54. See Tire
Inspection on page 10‑58, Tire
Rotation on page 10‑58 andTire
Messages on page 5‑36 for more
information. Change Compass Zone
The vehicle may have this feature.
To change the compass zone
through the DIC, see
Compass on
page 5‑4.
Calibrate Compass
The vehicle may have this feature.
The compass can be manually
calibrated. To calibrate the compass
through the DIC, see Compass on
page 5‑4.
Blank Display
This display shows no information.
Vehicle Messages
Messages displayed on the DIC
indicate the status of the vehicle or
some action may be needed to
correct a condition. Multiple
messages may appear one after
another.
The messages that do not require
immediate action can be
acknowledged and cleared by
pressing
V(Set/Reset).
The messages that require
immediate action cannot be cleared
until that action is performed.
All messages should be taken
seriously and clearing the message
does not correct the problem.
The following are the possible
messages and some information
about them.
If the vehicle has a diesel engine,
see the Duramax diesel
supplement.
Page 138 of 402
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5-36 Instruments and Controls
Service Vehicle Messages
SERVICE A/C SYSTEM
This message displays when the
electronic sensors that control the
air conditioning and heating
systems are no longer working.
Have the climate control system
serviced by your dealer if you notice
a drop in heating and air
conditioning efficiency.
SERVICE VEHICLE SOON
This message displays when a
non-emissions related malfunction
occurs. Have the vehicle serviced
by your dealer as soon as possible.
STARTING DISABLED
SERVICE THROTTLE
This message displays if the starting
of the engine is disabled due to the
electronic throttle control system.
Have the vehicle serviced by your
dealer immediately.This message only appears while
the ignition is in ON/RUN, and will
not disappear until the problem is
resolved.
This message cannot be
acknowledged.
Tire Messages
CHECK TIRE PRESSURE or
TIRE LOW ADD AIR TO TIRE
If the vehicle has the Tire Pressure
Monitor System (TPMS), this
message displays when the
pressure in one or more of the tires
is low. The low tire pressure warning
light will also come on. See
Tire
Pressure Light on page 5‑22. This
message will also indicate which tire
needs to be checked. You can
receive more than one tire pressure
message at a time. To read the
other messages that may have been
sent at the same time, press the set/
reset button. If a tire pressure
message appears on the DIC, stop
as soon as you can. Have the tire
pressures checked and set to those shown on the Tire Loading
Information label. See
Tires on
page 10‑44, Vehicle Load Limits on
page 9‑10, and Tire Pressure on
page 10‑53. The DIC also shows
the tire pressure values. See Driver
Information Center (DIC) on
page 5‑24.
SERVICE TIRE MONITOR
SYSTEM
If the vehicle has the Tire Pressure
Monitor System (TPMS), this
message displays if a part on the
system is not working properly. The
tire pressure light also flashes and
then remains on during the same
ignition cycle. See Tire Pressure
Light on page 5‑22. Several
conditions may cause this message
to appear. See Tire Pressure
Monitor Operation on page 10‑55 for
more information. If the warning
comes on and stays on, there may
be a problem with the TPMS. See
your dealer.
Page 139 of 402
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Instruments and Controls 5-37
TIRE LEARNING ACTIVE
If the vehicle has the Tire Pressure
Monitor System (TPMS), this
message displays when the system
is re-learning the tire positions on
the vehicle. SeeDriver Information
Center (DIC) on page 5‑24 for more
information. The tire positions must
be re-learned after rotating the tires
or after replacing a tire or sensor.
See Tire Inspection on page 10‑58,
Tire Rotation on page 10‑58, Tire
Pressure Monitor Operation on
page 10‑55, and Tire Pressure on
page 10‑53 for more information.
Transmission Messages
GRADE BRAKING DISABLED
This message displays when the
grade braking has been disabled
with the tow/haul mode button on
the end of the shift lever. See Tow/
Haul Mode on page 9‑29, Automatic
Transmission (Six Speed) on
page 9‑22 orAutomatic Transmission (Four Speed) on
page 9‑34, and
Cruise Control on
page 9‑34.
GRADE BRAKING ENABLED
This message displays when the
grade braking has been enabled
with the tow/haul mode button on
the end of the shift lever. See Tow/
Haul Mode on page 9‑29, Automatic
Transmission (Six Speed) on
page 9‑22 orAutomatic
Transmission (Four Speed) on
page 9‑26, and Cruise Control on
page 9‑34.
GRADE BRAKING ON
This message displays when the
grade braking has been activated
while driving on downhill grades.
This message will only appear the
first time the feature is activated in
an ignition cycle. See Tow/Haul
Mode on page 9‑29, Automatic
Transmission (Six Speed) on
page 9‑22 orAutomatic Transmission (Four Speed) on
page 9‑34, and
Cruise Control on
page 9‑34.
SERVICE TRANSMISSION
This message displays when there
is a problem with the transmission.
See your dealer for service.
TRANSMISSION HOT IDLE
ENGINE
Notice: Do not drive the vehicle
while the transmission fluid is
overheating and the transmission
temperature warning is displayed
on the instrument cluster and/or
DIC, or the transmission can be
damaged. This could lead to
costly repairs that would not be
covered by the warranty.