snow CHEVROLET EXPRESS CARGO VAN 2014 1.G User Guide

Black plate (28,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
9-28 Driving and Operating
{Caution
Shifting out of P (Park) or
N (Neutral) with the engine
running at high speed may
damage the transmission. The
repairs would not be covered by
the vehicle warranty. Be sure the
engine is not running at high
speed when shifting the vehicle.
D (Drive): This position is for
normal driving. It provides the best
fuel economy. If you need more
power for passing, and you are:
.Going less than about 55 km/h
(35 mph), push the accelerator
pedal about halfway down.
.Going about 55 km/h (35 mph) or
more, push the accelerator all
the way down.
You will shift down to the next
gear and have more power. Downshifting the transmission in
slippery road conditions could result
in skidding. See
“Skidding”under
Loss of Control on page 9-5.
3 (Third): This position is also used
for normal driving. However it
reduces vehicle speed more than
D (Drive) without using the brakes.
You might choose 3 (Third) instead
of D (Drive) when driving on hilly,
winding roads; when towing a trailer,
so there is less shifting between
gears; and when going down a
steep hill.
You should use 3 (Third) (or a lower
gear as needed) when towing a
trailer to minimize heat build-up and
extend the life of the transmission.
2 (Second): This position reduces
vehicle speed even more than
3 (Third) without using the brakes.
You can use 2 (Second) on hills.
It can help control vehicle speed as
you go down steep mountain roads,
but then you would also want to use
the brakes off and on. You may use this feature for
reducing torque to the rear wheels
when trying to start the vehicle from
a stop on slippery road surfaces.
1 (First):
This position reduces
vehicle speed even more than
2 (Second) without using the brakes.
You can use it on very steep hills,
or in deep snow or mud. If the shift
lever is put in 1 (First) while the
vehicle is moving forward, the
transmission will not shift into first
gear until the vehicle is going slowly
enough.
{Caution
Spinning the tires or holding the
vehicle in one place on a hill
using only the accelerator pedal
may damage the transmission.
The repair will not be covered by
the vehicle warranty. If you are
stuck, do not spin the tires. When
stopping on a hill, use the brakes
to hold the vehicle in place.

Black plate (34,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
9-34 Driving and Operating
Press and hold the StabiliTrak
button to turn off StabiliTrak and
TCS. The StabiliTrak OFF light
illuminates and the appropriate
messages will be displayed in the
DIC. SeeRide Control System
Messages on page 5-35.
To turn StabiliTrak and TCS back
on, press the StabiliTrak button
again. StabiliTrak will automatically
turn back on when the vehicle
speed exceeds 40 km/h (25 mph).
When the StabiliTrak system has
been turned off, system noises may
still be heard as a result of the
brake-traction control coming on.
It is recommended to leave the
system on for normal driving
conditions, but it may be necessary
to turn the system off if the vehicle
is stuck in sand, mud, ice, or snow, and you want to
“rock”the vehicle to
attempt to free it. See If the Vehicle
Is Stuck on page 9-9.
StabiliTrak System Operation
The StabiliTrak system is normally
on, except when the system is
initializing or has been disabled with
the StabiliTrak button. The
StabiliTrak system will automatically
activate to assist the driver in
maintaining vehicle directional
control in most driving conditions.
When activated, the StabiliTrak
system may reduce engine power to
the wheels and apply braking to
individual wheels as necessary to
assist the driver with vehicle
directional control. If cruise control
is being used when StabiliTrak
activates, the cruise control
automatically disengages. The
cruise control can be re-engaged
when road conditions allow. See
Cruise Control on page 9-35.
The StabiliTrak system may also
turn off automatically if it determines
that a problem exists with the system. If the problem does not
clear itself after restarting the
vehicle, see your dealer for service.
Traction Control Operation
TCS is part of the StabiliTrak
system. TCS limits wheel spin by
reducing engine power to the
wheels and by applying brakes to
each individual wheel as necessary.
If the brake-traction control system
activates constantly or if the brakes
have heated up due to high speed
braking, the brake-traction control
will be automatically disabled. The
system will come back on after the
brakes have cooled. This can take
up to two minutes or longer
depending on brake usage.
TCS may activate on dry or rough
roads or under conditions such as
heavy acceleration while turning or
abrupt upshifts/downshifts of the
transmission. When this reduction in
acceleration occurs, it may be
noticed, or a noise or vibration may
be heard. This is normal.

Black plate (35,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
Driving and Operating 9-35
Adding non-dealer accessories can
affect the vehicle's performance.
SeeAccessories and Modifications
on page 10-3.
Locking Rear Axle
Vehicles with a locking rear axle can
give more traction on snow, mud,
ice, sand, or gravel. It works like a
standard axle most of the time, but
when traction is low, this feature will
allow the rear wheel with the most
traction to move the vehicle.
Cruise Control
{Warning
Cruise control can be dangerous
where you cannot drive safely at
a steady speed. Do not use the
cruise control on winding roads or
in heavy traffic.
Cruise control can be dangerous
on slippery roads. On such roads,
fast changes in tire traction can
cause excessive wheel slip, and
you could lose control. Do not use
cruise control on slippery roads.
If equipped with cruise control, a
speed of about 40 km/h (25 mph) or
more can be maintained without
keeping your foot on the
accelerator. Cruise control does not
work at speeds below about 40 km/h
(25 mph).
When the brakes are applied, cruise
control is turned off. If the vehicle has StabiliTrak and the
system begins to limit wheel spin,
cruise control will automatically
disengage. See
Traction Control/
Electronic Stability Control on
page 9-33. When road conditions
allow the cruise control to be safely
used again, it can be turned
back on.
I(On/Off): Press to turn the
system on or off. The indicator light
on the button turns on when cruise
control is turned on and goes off
when cruise is turned off.

Black plate (39,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
Driving and Operating 9-39
PARK ASST BLOCKED SEE
OWNERS MANUAL:This
message can occur under the
following conditions:
.The ultrasonic sensors are not
clean. Keep the rear bumper
free of mud, dirt, snow, ice,
slush, and frost. The message
may not clear until frost or ice
has melted all around and inside
the sensor.
.A trailer is attached to the
vehicle, or a bicycle or an object
hanging out of the rear door
during the current or last drive
cycle. URPA will return to normal
operation after it is determined
the object is removed. This
could take a few drive cycles.
.A tow bar is attached to the
vehicle.
Other conditions may affect system
performance, such as vibrations
from a jackhammer or the
compression of air brakes on a very
large truck.
Rear Vision
Camera (RVC)
If available, the Rear Vision Camera
(RVC) system is designed to help
the driver when backing up by
displaying a view of the area behind
the vehicle.
{Warning
The RVC system does not display
children, pedestrians, bicyclists,
animals, or any other object
located outside the camera's field
of view, below the bumper,
or under the vehicle. Perceived
distances may be different from
actual distances. Do not back the
vehicle using only the RVC
screen, during longer, higher
speed backing maneuvers,
or where there could be cross
traffic. Failure to use proper care
before backing may result in (Continued)
Warning (Continued)
injury, death, or vehicle damage.
Always check behind and around
the vehicle before backing.
Vehicles without Navigation
System
When the vehicle is on and shifted
into R (Reverse), the video image
appears on the inside rearview
mirror. The video image disappears
after the vehicle is shifted out of
R (Reverse).
Vehicles with Navigation
System
When the vehicle is shifted into
R (Reverse), the video image
appears on the navigation screen.
After a delay, the navigation screen
displays the previous screen after
the vehicle is shifted out of
R (Reverse).

Black plate (41,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
Driving and Operating 9-41
RVC Location
The camera is above the license
plate.
This shows the field of view that the
camera provides.
1. View displayed by the camera
1. View displayed by the camera
2. Corners of the rear bumperDisplayed images may be further or
closer than they appear. The area
displayed is limited and objects that
are close to either corner of the
bumper or under the bumper do not
display.
When the System Does Not
Seem To Work Properly
The RVC system might not work
properly or display a clear image if:
.The RVC is turned off. See
“Turning the RVC System On or
Off”
earlier in this section.
.It is dark.
.The sun or the beam of
headlamps is shining directly
into the camera lens.
.Ice, snow, mud, or anything else
builds up on the camera lens.
Clean the lens, rinse it with
water, and wipe it with a soft
cloth.

Black plate (39,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
Vehicle Care 10-39
Exterior LampBulb
Number
Headlamps
Composite
High-Beam
Headlamp 9005LL
Composite
Low-Beam
Headlamp 9006LL
Sealed Beam
Headlamp H6054
For replacement bulbs not listed
here, contact your dealer.Electrical System
Electrical System
Overload
The vehicle has fuses and circuit
breakers to protect against an
electrical system overload.
When the current electrical load is
too heavy, the circuit breaker opens
and closes, protecting the circuit
until the current load returns to
normal or the problem is fixed. This
greatly reduces the chance of circuit
overload and fire caused by
electrical problems.
Fuses and circuit breakers protect
power devices in the vehicle.
Replace a bad fuse with a new one
of the identical size and rating.
If there is a problem on the road and
a fuse needs to be replaced, the
same amperage fuse can be
borrowed. Choose some feature of
the vehicle that is not needed to use
and replace it as soon as possible.
Headlamp Wiring
An electrical overload may cause
the lamps to go on and off, or in
some cases to remain off. Have the
headlamp wiring checked right away
if the lamps go on and off or
remain off.
Windshield Wipers
If the wiper motor overheats due to
heavy snow or ice, the windshield
wipers will stop until the motor cools
and will then restart.
Although the circuit is protected
from electrical overload, overload
due to heavy snow or ice may
cause wiper linkage damage.
Always clear ice and heavy snow
from the windshield before using the
windshield wipers.
If the overload is caused by an
electrical problem and not snow or
ice, be sure to get it fixed.

Black plate (47,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
Vehicle Care 10-47
Warning (Continued)
.Worn or old tires can
cause a crash. If the tread
is badly worn,
replace them.
.Replace any tires that
have been damaged by
impacts with potholes,
curbs, etc.
.Improperly repaired tires
can cause a crash. Only
the dealer or an
authorized tire service
center should repair,
replace, dismount, and
mount the tires.
.Do not spin the tires in
excess of 56 km/h
(35 mph) on slippery
surfaces such as snow,
mud, ice, etc. Excessive
spinning may cause the
tires to explode.
All-Season Tires
This vehicle may come with
all-season tires. These tires are
designed to provide good overall
performance on most road surfaces
and weather conditions. Original
equipment tires designed to GM's
specific tire performance criteria
have a TPC specification code
molded onto the sidewall. Original
equipment all-season tires can be
identified by the last two characters
of this TPC code, which will
be“MS.”
Consider installing winter tires on
the vehicle if frequent driving on
snow or ice-covered roads is
expected. All-season tires provide
adequate performance for most
winter driving conditions, but they
may not offer the same level of
traction or performance as winter
tires on snow or ice-covered roads.
See Winter Tires on page 10-47.
Winter Tires
This vehicle was not originally
equipped with winter tires. Winter
tires are designed for increased
traction on snow and ice-covered
roads. Consider installing winter
tires on the vehicle if frequent
driving on ice or snow covered
roads is expected. See your dealer
for details regarding winter tire
availability and proper tire selection.
Also, see Buying New Tires on
page 10-64.
With winter tires, there may be
decreased dry road traction,
increased road noise, and shorter
tread life. After changing to winter
tires, be alert for changes in vehicle
handling and braking.
If using winter tires:
.Use tires of the same brand and
tread type on all four wheel
positions.

Black plate (64,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
10-64 Vehicle Care
Buying New Tires
GM has developed and matched
specific tires for the vehicle. The
original equipment tires installed
were designed to meet General
Motors Tire Performance Criteria
Specification (TPC Spec)
system rating. When
replacement tires are needed,
GM strongly recommends
buying tires with the same TPC
Spec rating.
GM's exclusive TPC Spec
system considers over a dozen
critical specifications that impact
the overall performance of the
vehicle, including brake system
performance, ride and handling,
traction control, and tire
pressure monitoring
performance. GM's TPC Spec
number is molded onto the tire's
sidewall near the tire size. If the
tires have an all-season tread
design, the TPC Spec numberwill be followed by MS for mud
and snow. See
Tire Sidewall
Labeling on page 10-48 for
additional information.
GM recommends replacing worn
tires in complete sets of four (six
for dual rear wheels). Uniform
tread depth on all tires will help
to maintain the performance of
the vehicle. Braking and
handling performance may be
adversely affected if all the tires
are not replaced at the same
time. If proper rotation and
maintenance have been done,
all four tires (six for dual rear
wheels) should wear out at
about the same time. See Tire
Rotation on page 10-61 for
information on proper tire
rotation. However, if it is
necessary to replace only one
axle set of worn tires, place the
new tires on the rear axle (two
for single rear wheels, four for
dual rear wheels).{Warning
Tires could explode during
improper service. Attempting
to mount or dismount a tire
could cause injury or death.
Only your dealer or authorized
tire service center should
mount or dismount the tires.
{Warning
Mixing tires of different sizes,
brands, or types may cause
loss of control of the vehicle,
resulting in a crash or other
vehicle damage. Use the
correct size, brand, and type
of tires on all wheels.
This vehicle may have a
different size spare than the
road tires originally installed
on the vehicle. When new, the
(Continued)

Black plate (89,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
Vehicle Care 10-89
Air Intakes
Clear debris from the air intakes,
between the hood and windshield
when washing the vehicle.
Windshield and Wiper Blades
Clean the outside of the windshield
with glass cleaner.
Clean rubber blades using a lint-free
cloth or paper towel soaked with
windshield washer fluid or a mild
detergent. Wash the windshield
thoroughly when cleaning the
blades. Bugs, road grime, sap, and
a buildup of vehicle wash/wax
treatments may cause wiper
streaking.
Replace the wiper blades if they are
worn or damaged. Damage can be
caused by extreme dusty
conditions, sand, salt, heat, sun,
snow, and ice.
Weatherstrips
Apply Dielectric silicone grease on
weatherstrips to make them last
longer, seal better, and not stick orsqueak. Lubricate weatherstrips at
least once a year. Hot, dry climates
may require more frequent
application. Black marks from
rubber material on painted surfaces
can be removed by rubbing with a
clean cloth. See
Recommended
Fluids and Lubricants on
page 11-12.
Tires
Use a stiff brush with tire cleaner to
clean the tires.
{Caution
Using petroleum-based tire
dressing products on the vehicle
may damage the paint finish and/
or tires. When applying a tire
dressing, always wipe off any
overspray from all painted
surfaces on the vehicle.
Wheels and Trim —Aluminum
or Chrome
Use a soft, clean cloth with mild
soap and water to clean the wheels.
After rinsing thoroughly with clean
water, dry with a soft, clean towel.
A wax may then be applied.
{Caution
Chrome wheels and other chrome
trim may be damaged if the
vehicle is not washed after driving
on roads that have been sprayed
with magnesium, calcium,
or sodium chloride. These
chlorides are used on roads for
conditions such as ice and dust.
Always wash the chrome with
soap and water after exposure.

Black plate (6,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
13-6 Customer Information
.Model, year, color, and license
plate number of the vehicle.
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
.Description of the problem.
Coverage
Services are provided up to 5 years/
160 000 km (100,000 mi), whichever
comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
Chevrolet and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without notification.Chevrolet and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide the
claims are made too often, or the
same type of claim is made many
times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service:
Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.