service CHEVROLET EXPRESS CARGO VAN 2014 1.G Owner's Guide

Black plate (33,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
Instruments and Controls 5-33
Engine Oil Messages
CHANGE ENGINE OIL SOON
This message displays when the
engine oil needs to be changed.
When you change the engine oil, be
sure to reset the CHANGE ENGINE
OIL SOON message. SeeEngine
Oil Life System on page 10-10 for
information on how to reset the
message. See Engine Oil on
page 10-7 andMaintenance
Schedule on page 11-3.
ENGINE OIL LOW ADD OIL
If the vehicle has an oil level sensor,
this message displays if the oil level
in the vehicle is low. Check the oil
level and correct it as necessary.
You may need to let the vehicle cool
or warm up and cycle the ignition to
be sure this message clears. See
Engine Oil on page 10-7.
OIL PRESSURE LOW STOP
ENGINE
This message displays if low oil
pressure levels occur. Stop the
vehicle as soon as safely possible
and do not operate it until the cause
of the low oil pressure has been
corrected. Check the oil as soon as
possible and have the vehicle
serviced by your dealer. See Engine
Oil on page 10-7.
Engine Power Messages
ENGINE POWER IS REDUCED
This message displays and a chime
sounds when the cooling system
temperature gets too hot and the
engine further enters the engine
coolant protection mode. See
Engine Overheating on page 10-22
for further information. This message also displays when
the engine power is reduced.
Reduced engine power can affect
the vehicle's ability to accelerate.
If this message is on, but there is no
reduction in performance, proceed
to your destination. The
performance may be reduced the
next time the vehicle is driven. The
vehicle may be driven at a reduced
speed while this message is on, but
acceleration and speed may be
reduced. Anytime this message
stays on, the vehicle should be
taken to your dealer for service as
soon as possible.
Fuel System Messages
FUEL LEVEL LOW
This message displays and a chime
sounds if the fuel level is low. Refuel
as soon as possible. See
Fuel
Gauge on page 5-11 andFuel on
page 9-42 for more information.

Black plate (35,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
Instruments and Controls 5-35
SERVICE PARK ASSIST
This message displays if there is a
problem with the Ultrasonic Rear
Parking Assist (URPA) system. Do
not use this system to help you
park. SeeUltrasonic Parking Assist
on page 9-38. See your dealer for
service.
Ride Control System
Messages
SERVICE STABILITRAK
If the vehicle has StabiliTrak®and
this message displays, it means
there may be a problem with the
StabiliTrak system. If you see this
message, try to reset the system.
Stop; turn off the engine for at least
15 seconds; then start the engine
again. If this message still comes
on, it means there is a problem. You
should see your dealer for service.
The vehicle is safe to drive,
however, you do not have the
benefit of StabiliTrak, so reduce
your speed and drive accordingly.
SERVICE TRACTION
CONTROL
If the vehicle has StabiliTrak, this
message displays when there is a
problem with the Traction Control
System (TCS). When this message
displays, the system will not limit
wheel spin. Adjust your driving
accordingly. See your dealer for
service. See Traction Control/
Electronic Stability Control on
page 9-33.
STABILITRAK INITIALIZING
If the vehicle has StabiliTrak, this
message may display until first
driving the vehicle and exceeding
40 km/h (25 mph) for two minutes.
The StabiliTrak system is not
functional until this message has
turned off. See Traction Control/
Electronic Stability Control on
page 9-33.
TRACTION XX
STABILITRAK XX
If the vehicle has StabiliTrak, this
message displays when the traction
control and/or StabiliTrak systems
have been turned on or off. Adjust
your driving accordingly. To limit
wheel spin and realize the full
benefits of the stability
enhancement system, you should
normally leave StabiliTrak on.
However, you should turn
StabiliTrak off if the vehicle gets
stuck in sand, mud, ice, or snow
and you want to rock the vehicle to
attempt to free it, or if you are
driving in extreme off-road
conditions and require more wheel
spin. See If the Vehicle Is Stuck on
page 9-9. To turn the StabiliTrak
system on or off, see Traction
Control/Electronic Stability Control
on page 9-33.

Black plate (36,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
5-36 Instruments and Controls
STABILITRAK OFF may also
display when the stability control
has been automatically disabled.
There are several conditions that
can cause this message to appear.
.One condition is overheating,
which could occur if StabiliTrak
activates continuously for an
extended period of time.
.The message also displays if the
brake system warning light is on.
SeeBrake System Warning
Light on page 5-21.
.The message could display if the
stability system takes longer
than usual to complete its
diagnostic checks due to driving
conditions.
.The message displays if an
engine or vehicle related
problem has been detected and
the vehicle needs service. See
your dealer. The message turns off as soon as
the conditions that caused the
message to be displayed are no
longer present.
Airbag System Messages
SERVICE AIR BAG
This message displays if there is a
problem with the airbag system.
Have your dealer inspect the
system for problems. See
Airbag
Readiness Light on page 5-15 and
Airbag System on page 3-16 for
more information.
Security Messages
SERVICE THEFT DETERRENT
SYSTEM
This message displays when there
is a problem with the theft-deterrent
system. The vehicle may or may not
restart so you may want to take the
vehicle to your dealer before turning
off the engine. See Immobilizer
Operation on page 2-11 for more
information.
WAIT TO START
This message displays briefly when
the theft-deterrent system has
initially found incorrect conditions
within the vehicle and is making a
double check. If your vehicle does
not start soon after, try to start it
again. If it still does not start, have
your vehicle serviced by your
dealer.
Service Vehicle Messages
SERVICE A/C SYSTEM
This message displays when the
electronic sensors that control the
air conditioning and heating
systems are no longer working.
Have the climate control system
serviced by your dealer if you notice
a drop in heating and air
conditioning efficiency.
SERVICE VEHICLE SOON
This message displays when a
non-emissions related malfunction
occurs. Have the vehicle serviced
by your dealer as soon as possible.

Black plate (37,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
Instruments and Controls 5-37
STARTING DISABLED
SERVICE THROTTLE
This message displays if the starting
of the engine is disabled due to the
electronic throttle control system.
Have the vehicle serviced by your
dealer immediately.
This message only appears while
the ignition is in ON/RUN, and will
not disappear until the problem is
resolved.
This message cannot be
acknowledged.
Tire Messages
CHECK TIRE PRESSURE or
TIRE LOW ADD AIR TO TIRE
If the vehicle has the Tire Pressure
Monitor System (TPMS), this
message displays when the
pressure in one or more of the tires
is low. The low tire pressure warning
light will also come on. SeeTire
Pressure Light on page 5-23. This
message will also indicate which tire
needs to be checked. You can receive more than one tire pressure
message at a time. To read the
other messages that may have been
sent at the same time, press the set/
reset button. If a tire pressure
message appears on the DIC, stop
as soon as you can. Have the tire
pressures checked and set to those
shown on the Tire Loading
Information label. See
Tires on
page 10-46, Vehicle Load Limits on
page 9-10, and Tire Pressure on
page 10-55. The DIC also shows
the tire pressure values. See Driver
Information Center (DIC) on
page 5-25.
SERVICE TIRE MONITOR
SYSTEM
If the vehicle has the Tire Pressure
Monitor System (TPMS), this
message displays if a part on the
system is not working properly. The
tire pressure light also flashes and
then remains on during the same
ignition cycle. See Tire Pressure
Light on page 5-23. Several
conditions may cause this message to appear. See
Tire Pressure
Monitor Operation on page 10-57 for
more information. If the warning
comes on and stays on, there may
be a problem with the TPMS. See
your dealer.
TIRE LEARNING ACTIVE
If the vehicle has the Tire Pressure
Monitor System (TPMS), this
message displays when the system
is re-learning the tire positions on
the vehicle. See Driver Information
Center (DIC) on page 5-25 for more
information. The tire positions must
be re-learned after rotating the tires
or after replacing a tire or sensor.
See Tire Inspection on page 10-61,
Tire Rotation on page 10-61, Tire
Pressure Monitor Operation on
page 10-57, and Tire Pressure on
page 10-55 for more information.

Black plate (38,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
5-38 Instruments and Controls
Transmission Messages
GRADE BRAKING DISABLED
This message displays when the
grade braking has been disabled
with the Tow/Haul Mode button on
the end of the shift lever. SeeTow/
Haul Mode on page 9-30, Automatic
Transmission (Six Speed) on
page 9-23 orAutomatic
Transmission (Four Speed) on
page 9-26, and Cruise Control on
page 9-35.
GRADE BRAKING ENABLED
This message displays when the
grade braking has been enabled
with the Tow/Haul Mode button on
the end of the shift lever. See Tow/
Haul Mode on page 9-30, Automatic
Transmission (Six Speed) on
page 9-23 orAutomatic
Transmission (Four Speed) on
page 9-26, and Cruise Control on
page 9-35.
GRADE BRAKING ON
This message displays when the
grade braking has been activated
while driving on downhill grades.
This message will only appear the
first time the feature is activated in
an ignition cycle. See Tow/Haul
Mode on page 9-30, Automatic
Transmission (Six Speed) on
page 9-23 orAutomatic
Transmission (Four Speed) on
page 9-26, and Cruise Control on
page 9-35.
SERVICE TRANSMISSION
This message displays when there
is a problem with the transmission.
See your dealer for service.
TRANSMISSION HOT IDLE
ENGINE
{Caution
Do not drive the vehicle while the
transmission fluid is overheating,
or the transmission can be
damaged. This could lead to
costly repairs that would not be
covered by the warranty.
This message displays along with a
chime if the transmission fluid in the
vehicle gets hot. Driving with the
transmission fluid temperature high
can cause damage to the vehicle.
Stop the vehicle and let it idle to
allow the transmission to cool. This
message clears and the chime
stops when the fluid temperature
reaches a safe level.

Black plate (7,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
Lighting 6-7
generate more power, whenever
needed. It can temporarily reduce
the power demands of some
accessories.
Normally, these actions occur in
steps or levels, without being
noticeable. In rare cases at the
highest levels of corrective action,
this action may be noticeable to the
driver. If so, a Driver Information
Center (DIC) message might be
displayed, such as SERVICE
BATTERY CHARGING SYSTEM.
If this messages displays, it is
recommended that the driver reduce
the electrical loads as much as
possible. SeeBattery Voltage and
Charging Messages on page 5-31.
Battery Power Protection
This feature shuts off the dome
lamps if they are left on for more
than 10 minutes when the ignition is
in LOCK/OFF. This helps to prevent
the battery from running down.

Black plate (7,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
Infotainment System 7-7
wind noise as the vehicle speed
changes while driving, so that the
volume level stays consistent.
To activate SCV:
1. Set the radio volume to thedesired level.
2. Press the MENU button to display the radio setup menu.
3. Press the softkey under the AUTO VOLUM (automatic
volume) tab on the radio display.
4. Press the softkey under the desired SCV setting (OFF, Low,
Med, or High) to select the level
of radio volume compensation.
The display times out after
approximately 10 seconds. Each
higher setting allows for more
radio volume compensation at
faster vehicle speeds.
Setting the Tone (Bass/Treble)
To adjust the bass or treble:
1. Press the
fknob until Bass or
Treble displays. 2. To adjust the setting, do one of
the following:
.Turn thefknob.
.Press either¨SEEK,
or
©SEEK.
EQ (Equalization): Press this
button to choose bass and treble
equalization settings designed for
different types of music. Selecting
MANUAL, or changing bass or
treble, returns the EQ to the manual
bass and treble settings.
Unique EQ settings can be saved
for each source.
Adjusting the Speakers
(Balance/Fade)
To adjust the balance or fade:
1. Press
`or press thefknob
until the speaker control tab
displays.
2. To adjust the setting, do one of the following:
.Turn thefknob.
.Press either¨SEEK,
or
©SEEK.
Radio Messages
Calibration Error: The audio
system has been calibrated for the
vehicle from the factory.
If Calibration Error displays, it
means that the radio has not been
configured properly for the vehicle
and it must be returned to your
dealer for service.
VIN or NO VIN: One of these
messages will display when the
TheftLock system has locked up the
radio. Take the vehicle to your
dealer for service.
If any error occurs repeatedly or if
an error cannot be corrected,
contact your dealer.

Black plate (9,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
Infotainment System 7-9
Storing a Radio Station as a
Favorite
You are encouraged to set up radio
station favorites while the vehicle is
parked. Tune to favorite stations
using the presets, favorites button,
and steering wheel controls,
if equipped. SeeDefensive Driving
on page 9-3.
FAV (Favorites): If the vehicle has
a FAV button, a maximum of
36 stations can be programmed as
favorites using the six softkeys
below the radio station frequency
tabs and by using the radio favorites
page button (FAV button). Press the
FAV button to go through up to
six pages of favorites, each having
six favorite stations available per
page. Each page of favorites can
contain any combination of AM and
FM stations.
The balance/fade and tone settings
that were previously adjusted, are
stored with the favorite stations. To store a station as a favorite:
1. Tune to the desired radio station.
2. Press the FAV button to display
the page where the station is to
be stored.
3. Press and hold one of the six softkeys until a beep sounds.
When that softkey is pressed
and released, the station that
was set, returns.
4. Repeat the steps for each softkey radio station to be stored
as a favorite.
The number of favorites pages can
be set up using the MENU button.
To set up the number of favorites
pages:
1. Press the MENU button to display the radio setup menu.
2. Press the softkey below the FAV 1-6 tab.
3. Select the desired number of favorites pages by pressing the
softkey below the displayed
page numbers. 4. Press the FAV button, or let the
menu time out, to return to the
original main radio screen
showing the radio station
frequency tabs and to begin the
process of programming
favorites for the chosen number
of numbered pages.
Satellite Radio
SiriusXM®, if equipped, is a satellite
radio service based in the United
States and Canada only.
Finding a Category (CAT)
Station
CAT (Category): The CAT button is
used to find XM channels (if
equipped) while the radio is in the
XM mode.
Finding a Channel
BAND: Press to switch between
FM1, FM2, AM, and XM. The
selection displays.

Black plate (12,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
7-12 Infotainment System
Fixed Mast Antenna
(Multi-Band)
The multi-band antenna is on the
roof of the vehicle. The antenna is
used for the Navigation System,
OnStar
®and the SiriusXM®Satellite
Radio Service System if the vehicle
has these features. Tall buildings,
hills, trees, heavy foliage, tunnels,
bridges, and garages will affect
reception. Keep the antenna clear of
obstructions for clear reception.
Make sure there is sufficient
clearance when entering garages or
parking structures.
Fixed Mast
Antenna (Care)
The fixed mast antenna can
withstand most car washes without
being damaged as long as it is
securely attached to the base. If the
mast becomes slightly bent,
straighten it out by hand. If the mast
is badly bent, replace it.
Make sure there is sufficient
clearance when entering garages or
parking structures.
Occasionally check to make sure
the antenna is tightened to its base.
If tightening is required, tighten
by hand.
Audio Players
CD Player
Care of the CD Player
Do not add any label to a CD.
It could get caught in the CD. If a
CD is recorded on a personal
computer and a description label is
needed, try labeling the top of the
recorded CD with a marking pen.
The use of CD lens cleaners is not
advised, due to the risk of
contaminating the lens of the CD
optics with lubricants internal to the
CD player mechanism.
{Caution
If a label is added to a CD, more
than one CD is inserted into the
slot at a time, or an attempt is
made to play scratched or
damaged CDs, the CD player
could be damaged. While using
(Continued)

Black plate (27,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
Infotainment System 7-27
Once connected, the person called
will be heard through the audio
speakers.
Using the“Digit Dial” Command
The digit dial command allows a
phone number to be dialed by
entering the digits one at a time.
After each digit is entered, the
system repeats back the digit it
heard followed by a tone.
If an unwanted number is
recognized by the system, say
“Clear” at any time to clear the last
number.
To hear all of the numbers
recognized by the system, say
“Verify” at any time.
1. Press and hold
b/gfor
two seconds.
2. Say “Digit Dial.”
3. Say each digit, one at a time, that you want to dial. After each
digit is entered, the system
repeats back the digit it heard followed by a tone. After the last
digit has been entered,
say
“Dial.”
Once connected, the person called
will be heard through the audio
speakers.
Using the “Re-dial”Command
1. Press and hold
b/gfor
two seconds.
2. After the tone, say “Re-dial.”
Once connected, the person called
will be heard through the audio
speakers.
Receiving a Call
When an incoming call is received,
the audio system mutes and a ring
tone is heard in the vehicle.
.Pressb/gto answer the call.
.Pressc/xto ignore a call.
Call Waiting
Call waiting must be supported on
the cell phone and enabled by the
wireless service carrier.
.Pressb/gto answer an
incoming call when another call
is active. The original call is
placed on hold.
.Pressb/gagain to return to
the original call.
.To ignore the incoming call, no
action is required.
.Pressc/xto disconnect the
current call and switch to the call
on hold.
Three-Way Calling
Three-way calling must be
supported on the cell phone and
enabled by the wireless service
carrier.
1. While on a call, press
b/g.
2. Say “Three-way call.”