navigation system CHEVROLET EXPRESS CARGO VAN 2014 1.G Owners Manual
[x] Cancel search | Manufacturer: CHEVROLET, Model Year: 2014, Model line: EXPRESS CARGO VAN, Model: CHEVROLET EXPRESS CARGO VAN 2014 1.GPages: 406, PDF Size: 5.29 MB
Page 7 of 406
Black plate (1,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
In Brief 1-1
In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information
Initial Drive Information . . . . . . . . 1-4
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . 1-4
Remote Vehicle Start . . . . . . . . . 1-4
Door Locks . . . . . . . . . . . . . . . . . . . 1-5
Windows . . . . . . . . . . . . . . . . . . . . . . 1-6
Seat Adjustment . . . . . . . . . . . . . . 1-6
Safety Belts . . . . . . . . . . . . . . . . . . . 1-7
Airbag On-Off Switch . . . . . . . . . 1-8
Passenger Sensing System . . . 1-8
Mirror Adjustment . . . . . . . . . . . . . 1-9
Steering Wheel Adjustment . . . . . . . . . . . . . . . . . 1-10
Interior Lighting . . . . . . . . . . . . . . 1-10
Exterior Lighting . . . . . . . . . . . . . 1-11
Windshield Wiper/Washer . . . . 1-11
Climate Controls . . . . . . . . . . . . . 1-12
Transmission . . . . . . . . . . . . . . . . 1-13
Vehicle Features
Radio(s) . . . . . . . . . . . . . . . . . . . . . 1-14
Satellite Radio . . . . . . . . . . . . . . . 1-15 Portable Audio Devices . . . . . . 1-15
Bluetooth
®. . . . . . . . . . . . . . . . . . . 1-15
Steering Wheel Controls . . . . . 1-16
Cruise Control . . . . . . . . . . . . . . . 1-16
Navigation System . . . . . . . . . . . 1-17
Rear Vision Camera (RVC) . . . . . . . . . . . . . 1-17
Ultrasonic Parking Assist . . . . 1-17
Power Outlets . . . . . . . . . . . . . . . 1-18
Performance and Maintenance
Traction Control/Electronic Stability Control . . . . . . . . . . . . 1-18
Tire Pressure Monitor . . . . . . . . 1-19
Engine Oil Life System . . . . . . 1-19
E85 or FlexFuel . . . . . . . . . . . . . . 1-19
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . 1-19
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 1-20
OnStar
®. . . . . . . . . . . . . . . . . . . . . 1-20
Page 23 of 406
Black plate (17,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
In Brief 1-17
If equipped with cruise control, use
the following buttons:
I:Press to turn the system on or
off. The indicator light on the button
turns on when cruise control is
turned on and goes off when cruise
is turned off.
+RES: Press briefly to make the
vehicle resume to a previously set
speed, or press and hold to
accelerate. If cruise control is
already active, use to increase
vehicle speed.
SET−: Press briefly to set the
speed and activate cruise control.
If cruise control is already active,
use to decrease vehicle speed.
[: Press to disengage cruise
control without erasing the set
speed from memory.
See Cruise Control on page 9-35.
Navigation System
If the vehicle has a navigation
system, there is a separate
infotainment manual that includes
information on the radio, audio
players, and navigation system.
The navigation system provides
detailed maps of most major
freeways and roads. After a
destination has been set, the
system provides turn-by-turn
instructions for reaching the
destination. In addition, the system
can help locate a variety of points of
interest (POIs), such as banks,
airports, restaurants, and more.
Rear Vision
Camera (RVC)
If equipped, the RVC displays a
view of the area behind the vehicle
when the vehicle is shifted into
R (Reverse). The display will appear
on either the inside rearview mirror
or navigation screen, if equipped. To clean the camera lens, located
above the license plate, rinse it with
water and wipe it with a soft cloth.
See
Rear Vision Camera (RVC) on
page 9-39.
Ultrasonic Parking Assist
If equipped, this system uses
sensors on the rear bumper to
assist with parking and avoiding
objects while in R (Reverse).
It operates at speeds less than
8 km/h (5 mph). Ultrasonic Rear
Parking Assist (URPA) uses audible
beeps to provide distance and
system information.
Keep the sensors on the vehicle's
rear bumper clean to ensure proper
operation.
See Ultrasonic Parking Assist on
page 9-38.
Page 26 of 406
Black plate (20,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
1-20 In Brief
.When road and weather
conditions are appropriate, use
cruise control.
.Always follow posted speed
limits or drive more slowly when
conditions require.
.Keep vehicle tires properly
inflated.
.Combine several trips into a
single trip.
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.: 1-800-243-8872
TTY Users (U.S. Only):
1-888-889-2438
Canada: 1-800-268-6800New Chevrolet owners are
automatically enrolled in the
Roadside Assistance Program.
See
Roadside Assistance Program
on page 13-5.
OnStar®
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services. See OnStar Overview on
page 14-1.
Page 154 of 406
Black plate (2,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
7-2 Infotainment System
{Caution
The chime signals related to
safety belts, parking brake, and
other functions of the vehicle
operate through the radio/
entertainment system. If that
equipment is replaced or
additional equipment is added to
the vehicle, the chimes may not
work. Make sure that replacement
or additional equipment is
compatible with the vehicle before
installing it. SeeAccessories and
Modifications on page 10-3.
The vehicle has Retained
Accessory Power (RAP). With RAP,
the audio system can be played
even after the ignition is turned off.
See Retained Accessory Power
(RAP) on page 9-20 for more
information.
Navigation/Radio System
For vehicles with a navigation radio
system, see the navigation manual.
Theft-Deterrent Feature
The theft-deterrent feature works by
learning a portion of the Vehicle
Identification Number (VIN) to the
infotainment system. The
infotainment system does not
operate if it is stolen or moved to a
different vehicle.
Page 164 of 406
Black plate (12,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
7-12 Infotainment System
Fixed Mast Antenna
(Multi-Band)
The multi-band antenna is on the
roof of the vehicle. The antenna is
used for the Navigation System,
OnStar
®and the SiriusXM®Satellite
Radio Service System if the vehicle
has these features. Tall buildings,
hills, trees, heavy foliage, tunnels,
bridges, and garages will affect
reception. Keep the antenna clear of
obstructions for clear reception.
Make sure there is sufficient
clearance when entering garages or
parking structures.
Fixed Mast
Antenna (Care)
The fixed mast antenna can
withstand most car washes without
being damaged as long as it is
securely attached to the base. If the
mast becomes slightly bent,
straighten it out by hand. If the mast
is badly bent, replace it.
Make sure there is sufficient
clearance when entering garages or
parking structures.
Occasionally check to make sure
the antenna is tightened to its base.
If tightening is required, tighten
by hand.
Audio Players
CD Player
Care of the CD Player
Do not add any label to a CD.
It could get caught in the CD. If a
CD is recorded on a personal
computer and a description label is
needed, try labeling the top of the
recorded CD with a marking pen.
The use of CD lens cleaners is not
advised, due to the risk of
contaminating the lens of the CD
optics with lubricants internal to the
CD player mechanism.
{Caution
If a label is added to a CD, more
than one CD is inserted into the
slot at a time, or an attempt is
made to play scratched or
damaged CDs, the CD player
could be damaged. While using
(Continued)
Page 193 of 406
Black plate (3,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
Driving and Operating 9-3
{Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Refer to the infotainment section for
more information on using that
system and the navigation system,
if equipped, including pairing and
using a cell phone.
Defensive Driving
Defensive driving means “always
expect the unexpected.” The first
step in driving defensively is to wear
the safety belt. See Safety Belts on
page 3-8.
.Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they might do
and be ready.
.Allow enough following distance
between you and the driver in
front of you.
.Focus on the task of driving.
Drunk Driving
Death and injury associated with
drinking and driving is a global
tragedy.
{Warning
Drinking and then driving is very
dangerous. Your reflexes,
perceptions, attentiveness, and
judgment can be affected by even
a small amount of alcohol. You
can have a serious —or even
fatal —collision if you drive after
drinking.
Do not drink and drive or ride with
a driver who has been drinking.
Ride home in a cab; or if you are
with a group, designate a driver
who will not drink.
Control of a Vehicle
Braking, steering, and accelerating
are important factors in helping to
control a vehicle while driving.
Braking
Braking action involves perception
time and reaction time. Deciding to
push the brake pedal is perception
time. Actually doing it is
reaction time.
Average driver reaction time is
about three-quarters of a second. In
that time, a vehicle moving at
100 km/h (60 mph) travels 20 m
(66 ft), which could be a lot of
distance in an emergency.
Helpful braking tips to keep in mind
include:
.Keep enough distance between
you and the vehicle in front
of you.
.Avoid needless heavy braking.
.Keep pace with traffic.
Page 229 of 406
Black plate (39,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
Driving and Operating 9-39
PARK ASST BLOCKED SEE
OWNERS MANUAL:This
message can occur under the
following conditions:
.The ultrasonic sensors are not
clean. Keep the rear bumper
free of mud, dirt, snow, ice,
slush, and frost. The message
may not clear until frost or ice
has melted all around and inside
the sensor.
.A trailer is attached to the
vehicle, or a bicycle or an object
hanging out of the rear door
during the current or last drive
cycle. URPA will return to normal
operation after it is determined
the object is removed. This
could take a few drive cycles.
.A tow bar is attached to the
vehicle.
Other conditions may affect system
performance, such as vibrations
from a jackhammer or the
compression of air brakes on a very
large truck.
Rear Vision
Camera (RVC)
If available, the Rear Vision Camera
(RVC) system is designed to help
the driver when backing up by
displaying a view of the area behind
the vehicle.
{Warning
The RVC system does not display
children, pedestrians, bicyclists,
animals, or any other object
located outside the camera's field
of view, below the bumper,
or under the vehicle. Perceived
distances may be different from
actual distances. Do not back the
vehicle using only the RVC
screen, during longer, higher
speed backing maneuvers,
or where there could be cross
traffic. Failure to use proper care
before backing may result in (Continued)
Warning (Continued)
injury, death, or vehicle damage.
Always check behind and around
the vehicle before backing.
Vehicles without Navigation
System
When the vehicle is on and shifted
into R (Reverse), the video image
appears on the inside rearview
mirror. The video image disappears
after the vehicle is shifted out of
R (Reverse).
Vehicles with Navigation
System
When the vehicle is shifted into
R (Reverse), the video image
appears on the navigation screen.
After a delay, the navigation screen
displays the previous screen after
the vehicle is shifted out of
R (Reverse).
Page 230 of 406
Black plate (40,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
9-40 Driving and Operating
Turning the RVC System On or Off
The navigation system may allow
the RVC to be turned on or off. To
turn the RVC system on or off:
1. Shift into P (Park).
2. Press MENU to enter theconfigure menu options. Turn
the Multifunction knob until the
Display feature is highlighted
and press the Multifunction
knob; or press the Display
screen button.
3. Select the Rear Camera Options screen button. The Rear Camera
Options screen displays.
4. Select the Video screen button. When the Video screen button is
highlighted, the RVC
system is on.
The delay that is received after
shifting out of R (Reverse) is
approximately 10 seconds. Return to
the previous screen sooner by
performing one of the following:
.Press a hard key on the
navigation system.
.Shift into P (Park).
.Reach a vehicle speed of
8 km/h (5 mph).
Symbols and Guidelines
The navigation system may have a
feature that allows for viewing
parking assist symbols and/or
guidelines on the navigation screen
while using the RVC. The Ultrasonic
Rear Park Assist (URPA) system
must not be disabled to use the
caution symbols. If URPA has been
disabled and the symbols have
been turned on, the Rear Parking
Assist Symbols Unavailable error
message may display. See
Ultrasonic Parking Assist on
page 9-38.
The symbols appear near objects
detected by the URPA system. The
symbol may cover the object when
viewing the navigation screen. The
guideline overlay can help the driver
align the vehicle when backing into
a parking spot. To turn the symbols or guidelines on
or off:
1. Make sure that URPA has not
been disabled.
2. Shift into P (Park).
3. Press MENU to enter the configure menu options. Turn
the Multifunction knob until the
Display feature is highlighted
and press the Multifunction
knob; or press the Display
screen button.
4. Select the Rear Camera Options screen button. The Rear Camera
Options screen displays.
5. Touch the Symbols or Guidelines screen button. The
screen button will be highlighted
when the feature is on.
Page 369 of 406
Black plate (1,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . 13-1
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . 13-3
Customer Assistance for Text Telephone (TTY) Users . . . . . 13-4
Online Owner Center . . . . . . . . 13-4
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 13-5
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 13-5
Scheduling Service Appointments . . . . . . . . . . . . . . 13-7
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 13-7
Collision Damage Repair . . . . 13-9
Service Publications Ordering Information . . . . . . 13-11
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . 13-12
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-13
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-13
Vehicle Data Recording and
Privacy
Vehicle Data Recording . . . . 13-13
OnStar®. . . . . . . . . . . . . . . . . . . . 13-14
Navigation System (U.S. and Canada) . . . . . . . . . . . . . . . . . . 13-14
Radio Frequency Identification (RFID) . . . . . . . 13-14
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-15
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
Page 382 of 406
Black plate (14,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
13-14 Customer Information
.How fast the vehicle was
traveling.
This data could provide an
understanding of the circumstances
in which crashes and injuries occur.
Data could be recorded by the
vehicle only if a non-trivial crash
situation occurs; no data are
recorded under normal driving
conditions and no personal data are
recorded. However, other parties,
such as law enforcement, could
combine recorded data with the type
of personally identifying data
routinely acquired during a crash
investigation.
To read recorded data, special
equipment is required, and access
to the vehicle or the module is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the module.
GM will not access this data or
share it with others except: with the
consent of the vehicle owner or, if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.
OnStar®
If the vehicle is equipped with
OnStar®and has an active
subscription, additional data may be
collected through the OnStar
system. This includes information
about the vehicle’s operation;
collisions involving the vehicle; the
use of the vehicle and its features;
and, in certain situations, the
location and approximate GPS
speed of the vehicle. Refer to the OnStar Terms and Conditions and
Privacy Statement on the OnStar
website.
Navigation System (U.S.
and Canada)
If the vehicle is equipped with a
navigation system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the navigation manual for
information on stored data and for
deletion instructions.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences such
as Remote Keyless Entry (RKE)
transmitters for remote door locking/
unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in