roof CHEVROLET EXPRESS CARGO VAN 2014 1.G Owners Manual

Black plate (8,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
1-8 In Brief
Refer to the following sections for
important information on how to use
safety belts properly.
.Safety Belts on page 3-8.
.How to Wear Safety Belts
Properly on page 3-9.
.Lap-Shoulder Belt on page 3-10.
.Lower Anchors and Tethers for
Children (LATCH System) on
page 3-40.
Airbag On-Off Switch
If the instrument panel has one of
the switches pictured in the
following illustrations, the vehicle
has an airbag on-off switch that you
can use to manually turn on or off
the front outboard passenger airbag.
United States
Canada and MexicoTo operate the airbag on-off switch,
use the vehicle key.
See
Airbag On-Off Switch on
page 3-22 for important information.
Passenger Sensing
System
The passenger sensing system,
if equipped, will turn off the right
front passenger frontal airbag under
certain conditions. The driver airbag
and roof‐rail airbags, if equipped,
are not affected by this.
If the vehicle has a passenger
sensing system, the passenger
airbag status indicator will be visible
on the instrument panel when the
vehicle is started.

Black plate (12,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
3-12 Seats and Restraints
Safety Belt Height Adjuster
The vehicle has a safety belt height
adjuster for the driver and right front
passenger positions.
Adjust the height so the shoulder
portion of the belt is on the shoulder
and not falling off of it. The belt
should be close to, but not
contacting, the neck. Improper
shoulder belt height adjustment
could reduce the effectiveness of
the safety belt in a crash. SeeHow
to Wear Safety Belts Properly on
page 3-9.
To move it down, pull on the center
adjuster control labeled PULL. You
can move the height adjuster up just
by pushing up on the shoulder belt
guide.
After the adjuster is set to the
desired position, try to move it down
without pushing in to make sure it
has locked into position.
Safety Belt Pretensioners
If the GVWR (Gross Vehicle Weight
Rating) of the vehicle is below
3 855 kg (8,500 lb) then the vehicle
has safety belt pretensioners for the
front outboard occupants. See
Vehicle Load Limits on page 9-10 to
locate the certification label which
contains the GVWR.
Although the safety belt
pretensioners cannot be seen, they
are part of the safety belt assembly.
They can help tighten the safety
belts during the early stages of a
moderate to severe frontal, near
frontal, or rear crash if the threshold
conditions for pretensioner
activation are met. And, if the vehicle has roof-rail airbags, safety
belt pretensioners can help tighten
the safety belts in a side crash or a
rollover event.
Pretensioners work only once. If the
pretensioners are activated in a
crash, the pretensioners and
possibly other parts of the safety
belt system will need to be replaced.
See
Replacing Safety Belt System
Parts after a Crash on page 3-15.Rear Safety Belt Comfort
Guides
This vehicle may have rear shoulder
belt comfort guides. If not, they are
available through your dealer.
The guides may provide added
safety belt comfort for older children
who have outgrown booster seats
and for some adults. When installed
and properly adjusted, the comfort
guide positions the shoulder belt
away from the neck and head.

Black plate (16,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
3-16 Seats and Restraints
See your dealer to have the safety
belt assemblies inspected or
replaced.
New parts and repairs may be
necessary even if the safety belt
system was not being used at the
time of the crash.
Have the safety belt pretensioners
checked if the vehicle has been in a
crash, or if the airbag readiness light
stays on after you start the vehicle
or while you are driving. SeeAirbag
Readiness Light on page 5-15.Airbag System
The vehicle has the following
airbag:
.A frontal airbag for the driver.
The vehicle may have the following
airbags:
.A frontal airbag for the front
outboard passenger.
.A roof-rail airbag for the driver
on vans with single row seating.
.A roof-rail airbag for the front
outboard passenger on vans
with single row seating.
.A roof-rail airbag for the driver
and the passenger seated
directly behind the driver on
vans with two row seating.
.A roof-rail airbag for the front
outboard passenger and the
passenger seated directly
behind the front outboard
passenger on vans with two row
seating. If the van is equipped with a
sliding door, the roof-rail airbag
for the front outboard passenger
is separate from the roof-rail
airbag for the passenger seated
directly behind the front outboard
passenger. If the van is
equipped with a 60/40 swing-out
door, a single roof-rail airbag
covers both seating positions.
.A roof-rail airbag for the driver
and the second and third row
passengers seated directly
behind the driver on vans with
three or more seating rows.
.A roof-rail airbag for the front
outboard passenger and the
second and third row
passengers seated directly
behind the front outboard
passenger on vans with three or
more seating rows.
If the van is equipped with a
sliding door, the roof-rail airbag
for the front outboard passenger
is separate from the roof-rail
airbag for the second and third

Black plate (17,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
Seats and Restraints 3-17
row passengers seated directly
behind the front outboard
passenger. If the van is
equipped with a 60/40 swing-out
door, a single roof-rail airbag
covers all three seating
positions.
All vehicle airbags have the word
AIRBAG on the trim or on an
attached label near the deployment
opening.
For frontal airbags, the word
AIRBAG is on the center of the
steering wheel for the driver and on
the instrument panel for the front
outboard passenger.
For roof-rail airbags, the word
AIRBAG is on the ceiling or trim.
Airbags are designed to supplement
the protection provided by safety
belts. Even though today’s airbags
are also designed to help reduce
the risk of injury from the force of an
inflating airbag, all airbags must
inflate very quickly to do their job. Here are the most important things
to know about the airbag system:
{Warning
You can be severely injured or
killed in a crash if you are not
wearing your safety belt, even
with airbags. Airbags are
designed to work with safety
belts, not replace them. Also,
airbags are not designed to inflate
in every crash. In some crashes
safety belts are the only restraint.
See
When Should an Airbag
Inflate? on page 3-20.
Wearing your safety belt during a
crash helps reduce the chance of
hitting things inside the vehicle or
being ejected from it. Airbags are
“supplemental restraints” to the
safety belts. Everyone in the
vehicle should wear a safety belt
properly, whether or not there is
an airbag for that person.
{Warning
Airbags inflate with great force,
faster than the blink of an eye.
Anyone who is up against, or very
close to, any airbag when it
inflates can be seriously injured
or killed. Do not sit unnecessarily
close to the airbag, as you would
be if you were sitting on the edge
of your seat or leaning forward.
Safety belts help keep you in
position before and during a
crash. Always wear your safety
belt, even with airbags. The driver
should sit as far back as possible
while still maintaining control of
the vehicle.
Occupants should not lean on or
sleep against the door or side
windows in seating positions with
roof-rail airbags.

Black plate (19,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
Seats and Restraints 3-19
Driver Side Shown, PassengerSide Similar
If the vehicle has a single seating
row and it has roof-rail airbags for
the driver and front outboard
passenger, the roof-rail airbags are
in the ceiling above the side
windows.Driver Side Shown, Passenger Side Similar
If the vehicle has two seating rows,
roof-rail airbags for the driver, front
outboard passenger, and second
row outboard passengers are in the
ceiling above the side windows.
If the vehicle has three or more
seating rows, roof-rail airbags for
the driver, front outboard passenger,
and second and third row outboard
passengers are in the ceiling above
the side windows.
{Warning
If something is between an
occupant and an airbag, the
airbag might not inflate properly
or it might force the object into
that person causing severe injury
or even death. The path of an
inflating airbag must be kept
clear. Do not put anything
between an occupant and an
airbag, and do not attach or put
anything on the steering wheel
hub or on or near any other
airbag covering.
Never secure anything to the roof
of a vehicle with roof-rail airbags
by routing a rope or tie down
through any door or window
opening. If you do, the path of an
inflating roof-rail airbag will be
blocked.

Black plate (20,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
3-20 Seats and Restraints
When Should an Airbag
Inflate?
This vehicle is equipped with one or
more airbags. SeeAirbag System
on page 3-16. Airbags are designed
to inflate if the impact exceeds the
specific airbag system's deployment
threshold. Deployment thresholds
are used to predict how severe a
crash is likely to be in time for the
airbags to inflate and help restrain
the occupants. The vehicle has
electronic sensors which help the
airbag system determine the
severity of the impact. Deployment
thresholds can vary with specific
vehicle design.
Frontal airbags are designed to
inflate in moderate to severe frontal
or near-frontal crashes to help
reduce the potential for severe
injuries mainly to the driver or front
outboard passenger head and
chest.
Whether the frontal airbags will or
should deploy is not based primarily
on how fast the vehicle is traveling. It depends largely on what you hit,
the direction of the impact, and how
quickly the vehicle slows down.
Frontal airbags may inflate at
different crash speeds depending on
whether the vehicle hits an object
straight on or at an angle, and
whether the object is fixed or
moving, rigid or deformable, narrow
or wide.
Frontal airbags are not intended to
inflate during vehicle rollovers, rear
impacts, or in many side impacts.
In addition, if the GVWR (Gross
Vehicle Weight Rating) is 3 855 kg
(8,500 lb) or below, the vehicle has
advanced technology frontal
airbags. You can find the GVWR on
the Certification/Tire label on the
rear edge of the driver door. See
Vehicle Load Limits on page 9-10.
Advanced technology frontal airbags
adjust the restraint according to
crash severity.
The vehicle may or may not be
equipped with roof-rail airbags.
Roof-rail airbags are designed to
inflate in moderate to severe side
crashes depending on the location
of the impact. In addition, these
roof-rail airbags are designed to
inflate during a rollover. Roof-rail
airbags are not designed to inflate in
frontal, near-frontal, or rear impacts.
All roof-rail airbags will inflate when
either side of the vehicle is struck or
if the sensing system predicts that
the vehicle is about to roll over on
its side.
In any particular crash, no one can
say whether an airbag should have
inflated simply because of the
vehicle damage or repair costs.
What Makes an Airbag
Inflate?
In a deployment event, the sensing
system sends an electrical signal
triggering a release of gas from the
inflator. Gas from the inflator fills the
airbag causing the bag to break out
of the cover. The inflator, the airbag,
and related hardware are all part of
the airbag module.

Black plate (21,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
Seats and Restraints 3-21
For airbag locations, seeWhere Are
the Airbags? on page 3-18.
How Does an Airbag
Restrain?
In moderate to severe frontal or
near frontal collisions, even belted
occupants can contact the steering
wheel or the instrument panel. In
moderate to severe side collisions,
even belted occupants can contact
the inside of the vehicle.
Airbags supplement the protection
provided by safety belts by
distributing the force of the impact
more evenly over the
occupant's body.
Rollover capable roof-rail airbags
are designed to help contain the
head and chest of occupants in the
outboard seating positions in the
first, second, and third rows,
if equipped. The rollover capable
roof-rail airbags are designed to
help reduce the risk of full or partial ejection in rollover events, although
no system can prevent all such
ejections.
But airbags would not help in many
types of collisions, primarily
because the occupant's motion is
not toward those airbags. See
When Should an Airbag Inflate? on
page 3-20
for more information.
Airbags should never be regarded
as anything more than a supplement
to safety belts.
What Will You See after
an Airbag Inflates?
After the frontal airbags inflate, they
quickly deflate, so quickly that some
people may not even realize an
airbag inflated. Roof-rail airbags
may still be at least partially inflated
for some time after they deploy.
Some components of the airbag
module may be hot for several
minutes. For location of the airbag
modules, see What Makes an
Airbag Inflate? on page 3-20. The parts of the airbag that come
into contact with you may be warm,
but not too hot to touch. There may
be some smoke and dust coming
from the vents in the deflated
airbags. Airbag inflation does not
prevent the driver from seeing out of
the windshield or being able to steer
the vehicle, nor does it prevent
people from leaving the vehicle.
{Warning
When an airbag inflates, there
may be dust in the air. This dust
could cause breathing problems
for people with a history of
asthma or other breathing trouble.
To avoid this, everyone in the
vehicle should get out as soon as
it is safe to do so. If you have
breathing problems but cannot
get out of the vehicle after an
airbag inflates, then get fresh air
by opening a window or a door.
If you experience breathing
(Continued)

Black plate (31,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
Seats and Restraints 3-31
Your dealer and the service manual
have information about the location
of the airbag sensors, sensing and
diagnostic module, and airbag
wiring.
In addition, the vehicle may have a
passenger sensing system for the
front outboard passenger position,
which includes sensors that are part
of the passenger seat. The
passenger sensing system may not
operate properly if the original seat
trim is replaced with non-GM
covers, upholstery, or trim; or with
GM covers, upholstery, or trim
designed for a different vehicle. Any
object, such as an aftermarket seat
heater or a comfort-enhancing pad
or device, installed under or on top
of the seat fabric, could also
interfere with the operation of the
passenger sensing system. This
could either prevent proper
deployment of the passenger
airbag(s) or prevent the passenger
sensing system from properlyturning off the passenger airbag(s).
See
Passenger Sensing System on
page 3-25.
If the vehicle has rollover roof-rail
airbags, see Different Size Tires
and Wheels on page 10-65 for
additional important information.
If you have to modify your vehicle
because you have a disability and
you have questions about whether
the modifications will affect the
vehicle's airbag system, or if you
have questions about whether the
airbag system will be affected if the
vehicle is modified for any other
reason, call Customer Assistance.
See Customer Assistance Offices
on page 13-3.
Airbag System Check
The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working. See
Airbag Readiness Light on
page 5-15.
{Caution
If an airbag covering is damaged,
opened, or broken, the airbag
may not work properly. Do not
open or break the airbag
coverings. If there are any
opened or broken airbag
coverings, have the airbag
covering and/or airbag module
replaced. For the location of the
airbags, see Where Are the
Airbags? on page 3-18. See your
dealer for service.
Replacing Airbag System
Parts after a Crash
{Warning
A crash can damage the airbag
systems in the vehicle.
A damaged airbag system may
not work properly and may not
(Continued)

Black plate (12,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
7-12 Infotainment System
Fixed Mast Antenna
(Multi-Band)
The multi-band antenna is on the
roof of the vehicle. The antenna is
used for the Navigation System,
OnStar
®and the SiriusXM®Satellite
Radio Service System if the vehicle
has these features. Tall buildings,
hills, trees, heavy foliage, tunnels,
bridges, and garages will affect
reception. Keep the antenna clear of
obstructions for clear reception.
Make sure there is sufficient
clearance when entering garages or
parking structures.
Fixed Mast
Antenna (Care)
The fixed mast antenna can
withstand most car washes without
being damaged as long as it is
securely attached to the base. If the
mast becomes slightly bent,
straighten it out by hand. If the mast
is badly bent, replace it.
Make sure there is sufficient
clearance when entering garages or
parking structures.
Occasionally check to make sure
the antenna is tightened to its base.
If tightening is required, tighten
by hand.
Audio Players
CD Player
Care of the CD Player
Do not add any label to a CD.
It could get caught in the CD. If a
CD is recorded on a personal
computer and a description label is
needed, try labeling the top of the
recorded CD with a marking pen.
The use of CD lens cleaners is not
advised, due to the risk of
contaminating the lens of the CD
optics with lubricants internal to the
CD player mechanism.
{Caution
If a label is added to a CD, more
than one CD is inserted into the
slot at a time, or an attempt is
made to play scratched or
damaged CDs, the CD player
could be damaged. While using
(Continued)

Black plate (38,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
10-38 Vehicle Care
1. Remove the two screws from theCHMSL assembly.
2. Remove the CHMSL assembly.
3. Turn the bulb socket counterclockwise one-quarter
turn to remove it from the lamp
assembly.
4. Pull the old bulb straight out of the socket and push the new
bulb into the socket.
5. Turn the bulb socket clockwise one-quarter turn to install it in
the lamp assembly.
6. Reinstall the CHMSL assembly and two screws.
Do not block or damage the CHMSL
when items are loaded on the roof
of the vehicle.License Plate Lamp
1. Bulb Socket
2. License Plate Bulb Assembly
3. Screws
To replace one of these bulbs:
1. Remove the screws (3) that secure the license plate bulb
assembly (2).
2. Turn the bulb socket (1) counterclockwise and pull the
bulb straight out of the socket.
3. Install the new bulb. 4. Reverse Steps 1 and 2 to
reinstall the license plate bulb
assembly.
Replacement Bulbs
Exterior Lamp Bulb
Number
Back-up, Rear
Parking, Stoplamp,
and Turn
Signal Lamp 3157KX
Center
High-Mounted
Stoplamp
(CHMSL) 912LL
Front Parking and
Turn Signal Lamp 3157KX
Front
Sidemarker Lamp 194LL
License
Plate Lamp 194LL