service CHEVROLET EXPRESS CARGO VAN 2015 1.G Owner's Guide
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Black plate (34,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - crc - 2/10/15
5-34 Instruments and Controls
STABILITRAK OFF may also
display when the stability control
has been automatically disabled.
There are several conditions that
can cause this message to appear.
.One condition is overheating,
which could occur if StabiliTrak
activates continuously for an
extended period of time.
.The message also displays if the
brake system warning light is on.
SeeBrake System Warning
Light on page 5-20.
.The message could display if the
stability system takes longer
than usual to complete its
diagnostic checks due to driving
conditions.
.The message displays if an
engine or vehicle related
problem has been detected and
the vehicle needs service. See
your dealer. The message turns off as soon as
the conditions that caused the
message to be displayed are no
longer present.
Airbag System Messages
SERVICE AIRBAG
This message displays if there is a
problem with the airbag system.
Take the vehicle to your dealer for
service.
Security Messages
SERVICE THEFT DETERRENT
SYSTEM
This message displays when there
is a problem with the theft-deterrent
system. The vehicle may or may not
restart so you may want to take the
vehicle to your dealer before turning
off the engine. See
Immobilizer
Operation on page 2-11 for more
information.
WAIT TO START
This message displays briefly when
the theft-deterrent system has
initially found incorrect conditions
within the vehicle and is making a
double check. If your vehicle does
not start soon after, try to start it
again. If it still does not start, have
your vehicle serviced by your
dealer.
Service Vehicle Messages
SERVICE A/C SYSTEM
This message displays when the
electronic sensors that control the
air conditioning and heating
systems are no longer working.
Have the climate control system
serviced by your dealer if you notice
a drop in heating and air
conditioning efficiency.
SERVICE VEHICLE SOON
This message displays when a
non-emissions related malfunction
occurs. Have the vehicle serviced
by your dealer as soon as possible.
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Instruments and Controls 5-35
STARTING DISABLED
SERVICE THROTTLE
This message displays if the starting
of the engine is disabled due to the
electronic throttle control system.
Have the vehicle serviced by your
dealer immediately.
This message only appears while
the ignition is in ON/RUN, and will
not disappear until the problem is
resolved.
This message cannot be
acknowledged.
Tire Messages
CHECK TIRE PRESSURE or
TIRE LOW ADD AIR TO TIRE
If the vehicle has the Tire Pressure
Monitor System (TPMS), this
message displays when the
pressure in one or more of the tires
is low. The low tire pressure warning
light will also come on. SeeTire
Pressure Light on page 5-22. This
message will also indicate which tire
needs to be checked. You can receive more than one tire pressure
message at a time. To read the
other messages that may have been
sent at the same time, press the set/
reset button. If a tire pressure
message appears on the DIC, stop
as soon as you can. Have the tire
pressures checked and set to those
shown on the Tire Loading
Information label. See
Tires on
page 10-42, Vehicle Load Limits on
page 9-9, and Tire Pressure on
page 10-51. The DIC also shows
the tire pressure values. See Driver
Information Center (DIC) on
page 5-24.
SERVICE TIRE MONITOR
SYSTEM
If the vehicle has the Tire Pressure
Monitor System (TPMS), this
message displays if a part on the
system is not working properly. The
tire pressure light also flashes and
then remains on during the same
ignition cycle. See Tire Pressure
Light on page 5-22. Several
conditions may cause this message to appear. See
Tire Pressure
Monitor Operation on page 10-53 for
more information. If the warning
comes on and stays on, there may
be a problem with the TPMS. See
your dealer.
TIRE LEARNING ACTIVE
If the vehicle has the Tire Pressure
Monitor System (TPMS), this
message displays when the system
is re-learning the tire positions on
the vehicle. See Driver Information
Center (DIC) on page 5-24 for more
information. The tire positions must
be re-learned after rotating the tires
or after replacing a tire or sensor.
See Tire Inspection on page 10-56,
Tire Rotation on page 10-57, Tire
Pressure Monitor Operation on
page 10-53, and Tire Pressure on
page 10-51 for more information.
Page 131 of 377
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5-36 Instruments and Controls
Transmission Messages
GRADE BRAKING DISABLED
This message displays when the
grade braking has been disabled
with the Tow/Haul Mode button on
the end of the shift lever. SeeTow/
Haul Mode on page 9-27, Automatic
Transmission on page 9-22, and
Cruise Control on page 9-32.
GRADE BRAKING ENABLED
This message displays when the
grade braking has been enabled
with the Tow/Haul Mode button on
the end of the shift lever. See Tow/
Haul Mode on page 9-27, Automatic
Transmission on page 9-22, and
Cruise Control on page 9-32.
GRADE BRAKING ON
This message displays when the
grade braking has been activated
while driving on downhill grades.
This message will only appear the
first time the feature is activated in an ignition cycle. See
Tow/Haul
Mode on page 9-27, Automatic
Transmission on page 9-22, and
Cruise Control on page 9-32.
SERVICE TRANSMISSION
This message displays when there
is a problem with the transmission.
See your dealer for service.
TRANSMISSION HOT IDLE
ENGINE
{Caution
Do not drive the vehicle while the
transmission fluid is overheating,
or the transmission can be
damaged. This could lead to
costly repairs that would not be
covered by the warranty.
This message displays along with a
chime if the transmission fluid in the
vehicle gets hot. Driving with the
transmission fluid temperature high
can cause damage to the vehicle.
Stop the vehicle and let it idle to allow the transmission to cool. This
message clears and the chime
stops when the fluid temperature
reaches a safe level.
Vehicle Reminder
Messages
ICE POSSIBLE DRIVE
WITH CARE
This message displays when the
outside air temperature is cold
enough to create icy road
conditions. Adjust your driving
accordingly.
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6-6 Lighting
Lighting Features
Entry/Exit Lighting
The vehicle has an illuminated
entry/exit feature.
The dome lamps come on if the
E
DOME OFF button is in the
extended position, when a door is
opened, or the key is removed from
the ignition.
Battery Load
Management
The vehicle may have Electric
Power Management (EPM) that
estimates the battery's temperature
and state of charge. It then adjusts
the voltage for best performance
and extended life of the battery.
When the battery's state of charge
is low, the voltage is raised slightly
to quickly bring the charge back up.
When the state of charge is high,
the voltage is lowered slightly to
prevent overcharging. If the vehiclehas a voltmeter gauge or a voltage
display on the Driver Information
Center (DIC), you may see the
voltage move up or down. This is
normal. If there is a problem, an
alert will be displayed.
The battery can be discharged at
idle if the electrical loads are very
high. This is true for all vehicles.
This is because the generator
(alternator) may not be spinning fast
enough at idle to produce all the
power that is needed for very high
electrical loads.
A high electrical load occurs when
several of the following are on, such
as: headlamps, high beams, fog
lamps, rear window defogger,
climate control fan at high speed,
heated seats, engine cooling fans,
trailer loads, and loads plugged into
accessory power outlets.
EPM works to prevent excessive
discharge of the battery. It does this
by balancing the generator's output
and the vehicle's electrical needs.
It can increase engine idle speed togenerate more power, whenever
needed. It can temporarily reduce
the power demands of some
accessories.
Normally, these actions occur in
steps or levels, without being
noticeable. In rare cases at the
highest levels of corrective action,
this action may be noticeable to the
driver. If so, a Driver Information
Center (DIC) message might be
displayed, such as SERVICE
BATTERY CHARGING SYSTEM.
If this messages displays, it is
recommended that the driver reduce
the electrical loads as much as
possible. See
Battery Voltage and
Charging Messages on page 5-29.
Battery Power Protection
This feature shuts off the dome
lamps if they are left on for more
than 10 minutes when the ignition is
in LOCK/OFF. This helps to prevent
the battery from running down.
Page 149 of 377
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7-6 Infotainment System
of radio volume compensation.
The display times out after
approximately 10 seconds. Each
higher setting allows for more
radio volume compensation at
faster vehicle speeds.
Setting the Tone (Bass/Treble)
To adjust the bass or treble:
1. Press the
fknob until Bass or
Treble displays.
2. To adjust the setting, do one of the following:
.Turn thefknob.
.Press either¨SEEK,
or
©SEEK.
EQ (Equalization): Press this
button to choose bass and treble
equalization settings designed for
different types of music. Selecting
MANUAL, or changing bass or
treble, returns the EQ to the manual
bass and treble settings.
Unique EQ settings can be saved
for each source.
Adjusting the Speakers
(Balance/Fade)
BAL/FADE (Balance/Fade): To
adjust the balance or fade:
1. Press the
fknob until the
speaker control tabs display.
2. Highlight the desired speaker control tab by doing one of the
following:
.Press thefknob.
.Press the softkey under the
desired tab.
3. Adjust the setting by doing one of the following:
.Turn thefknob clockwise or
counterclockwise.
.Press¨SEEK or©SEEK.
.Press\FWD orsREV.
To quickly adjust all speaker and
tone controls to the middle position,
press the
fknob for more than
two seconds. If the Rear Seat Audio (RSA) is
turned on, the radio disables FADE
and mutes the rear speakers.
Radio Messages
Calibration Error:
The audio
system has been calibrated for the
vehicle from the factory.
If Calibration Error displays, it
means that the radio has not been
configured properly for the vehicle
and it must be returned to your
dealer for service.
VIN or NO VIN: One of these
messages will display when the
TheftLock system has locked up the
radio. Take the vehicle to your
dealer for service.
If any error occurs repeatedly or if
an error cannot be corrected,
contact your dealer.
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7-8 Infotainment System
The balance/fade and tone settings
that were previously adjusted, are
stored with the favorite stations.
To store a station as a favorite:
1. Tune to the desired radio station.
2. Press the FAV button to displaythe page where the station is to
be stored.
3. Press and hold one of the six softkeys until a beep sounds.
When that softkey is pressed
and released, the station that
was set, returns.
4. Repeat the steps for each softkey radio station to be stored
as a favorite.
The number of favorites pages can
be set up using the MENU button.
To set up the number of favorites
pages:
1. Press the MENU button to display the radio setup menu.
2. Press the softkey below the FAV 1-6 tab. 3. Select the desired number of
favorites pages by pressing the
softkey below the displayed
page numbers.
4. Press the FAV button, or let the menu time out, to return to the
original main radio screen
showing the radio station
frequency tabs and to begin the
process of programming
favorites for the chosen number
of numbered pages.
Satellite Radio
SiriusXM®, if equipped, is a satellite
radio service based in the United
States and Canada only.
Finding a Category (CAT)
Station
CAT (Category): The CAT button is
used to find XM channels (if
equipped) while the radio is in the
XM mode.
Finding a Channel
BAND or SRCE: Press to switch
between FM1, FM2, AM, and XM.
The selection displays.
f(Tune): Turn clockwise or
counterclockwise to increase or
decrease the station frequency.
©SEEK or¨SEEK: Press©
SEEK to go to the previous or¨
SEEK to go to the next station and
stay there.
To scan stations, press and hold
either button for two seconds until a
beep sounds. The radio goes to a
station, plays for a few seconds,
then goes to the next station. The
station frequency flashes while the
radio is in the scan mode. Press
either button again to stop scanning.
The radio seeks and scans stations
only with a strong signal that are in
the selected band.
To scan presets within the current
selected band by pressing and
holding either SEEK button for
four seconds until a double beep
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7-10 Infotainment System
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere with
each other. For better radio
reception, most AM radio stations
boost the power levels during the
day, and then reduce these levels
during the night. Static can also
occur when things like storms and
power lines interfere with radio
reception. When this happens, try
reducing the treble on the radio.
FM Stereo
FM stereo gives the best sound, but
FM signals reach only about 16 to
65 km (10 to 40 mi). Tall buildings or
hills can interfere with FM signals,
causing the sound to fade in
and out.
Cellular Phone Usage
Cellular phone usage may cause
interference with the radio. This
interference may occur when
making or receiving phone calls,charging the phone's battery,
or simply having the phone on. This
interference causes an increased
level of static while listening to the
radio. If static is received while
listening to the radio, unplug the
cellular phone and turn it off.
Fixed Mast Antenna
(Multi-Band)
The multi-band antenna is on the
roof of the vehicle. The antenna is
used for the Navigation System,
OnStar
®and the SiriusXM®Satellite
Radio Service System if the vehicle
has these features. Tall buildings,
hills, trees, heavy foliage, tunnels,
bridges, and garages will affect
reception. Keep the antenna clear of
obstructions for clear reception.
Make sure there is sufficient
clearance when entering garages or
parking structures.
Fixed Mast
Antenna (Care)
The fixed mast antenna can
withstand most car washes without
being damaged as long as it is
securely attached to the base. If the
mast becomes slightly bent,
straighten it out by hand. If the mast
is badly bent, replace it.
Make sure there is sufficient
clearance when entering garages or
parking structures.
Occasionally check to make sure
the antenna is tightened to its base.
If tightening is required, tighten
by hand.
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Infotainment System 7-25
Using the“Dial”or“Call”
Command
1. Press and hold
b/gfor
two seconds.
2. Say “Dial”or“Call.”
3. Say the entire number without pausing, or say the name tag.
Once connected, the person called
will be heard through the audio
speakers.
Calling 911 Emergency
1. Press and hold
b/gfor
two seconds.
2. Say “Dial”or“Call.”
3. Say “911.”
4. Say “Dial”or“Call.”
Once connected, the person called
will be heard through the audio
speakers.
Using the “Digit Dial” Command
The digit dial command allows a
phone number to be dialed by
entering the digits one at a time. After each digit is entered, the
system repeats back the digit it
heard followed by a tone.
If an unwanted number is
recognized by the system, say
“Clear”
at any time to clear the last
number.
To hear all of the numbers
recognized by the system, say
“Verify” at any time.
1. Press and hold
b/gfor
two seconds.
2. Say “Digit Dial.”
3. Say each digit, one at a time, that you want to dial. After each
digit is entered, the system
repeats back the digit it heard
followed by a tone. After the last
digit has been entered,
say “Dial.”
Once connected, the person called
will be heard through the audio
speakers. Using the
“Re-dial”Command
1. Press and hold
b/gfor
two seconds.
2. After the tone, say “Re-dial.”
Once connected, the person called
will be heard through the audio
speakers.
Receiving a Call
When an incoming call is received,
the audio system mutes and a ring
tone is heard in the vehicle.
.Pressb/gto answer the call.
.Pressc/xto ignore a call.
Call Waiting
Call waiting must be supported on
the cell phone and enabled by the
wireless service carrier.
.Pressb/gto answer an
incoming call when another call
is active. The original call is
placed on hold.
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7-26 Infotainment System
.Pressb/gagain to return to
the original call.
.To ignore the incoming call, no
action is required.
.Pressc/xto disconnect the
current call and switch to the call
on hold.
Three-Way Calling
Three-way calling must be
supported on the cell phone and
enabled by the wireless service
carrier.
1. While on a call, press
b/g.
2. Say “Three-way call.”
3. Use the dial or call command to dial the number of the third party
to be called.
4. Once the call is connected, press
b/gto link all callers
together.
Ending a Call
Pressc/xto end a call.
Muting a Call
During a call, all sounds from inside
the vehicle can be muted so that the
person on the other end of the call
cannot hear them.
.To mute a call, pressb/g, and
then say “Mute call.”
.To cancel mute, pressb/g,
and then say “Un-mute call.”
Transferring a Call
Audio can be transferred between
the Bluetooth system and the cell
phone.
The cell phone must be paired and
connected with the Bluetooth
system before a call can be
transferred. The connection process
can take up to two minutes after the
ignition is turned to ON/RUN. Transferring Audio from the
Bluetooth System to a Cell Phone
During a call with the audio in the
vehicle:
1. Press
b/g.
2. Say “Transfer Call.”
Transferring Audio to the
Bluetooth System from a Cell
Phone
During a call with the audio on the
cell phone, press
b/g. The audio
transfers to the vehicle. If the audio
does not transfer to the vehicle, use
the audio transfer feature on the cell
phone. See your cell phone
manufacturer's user guide for more
information.
Voice Pass-Thru
Voice pass-thru allows access to the
voice recognition commands on the
cell phone. See your cell phone
manufacturer's user guide to see if
the cell phone supports this feature.
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9-6 Driving and Operating
Hydroplaning
Hydroplaning is dangerous. Water
can build up under the vehicle's
tires so they actually ride on the
water. This can happen if the road is
wet enough and you are going fast
enough. When the vehicle is
hydroplaning, it has little or no
contact with the road.
There is no hard and fast rule about
hydroplaning. The best advice is to
slow down when the road is wet.
Other Rainy Weather Tips
Besides slowing down, other wet
weather driving tips include:
.Allow extra following distance.
.Pass with caution.
.Keep windshield wiping
equipment in good shape.
.Keep the windshield washer fluid
reservoir filled.
.Have good tires with proper
tread depth. SeeTires on
page 10-42.
.Turn off cruise control.
Hill and Mountain Roads
Driving on steep hills or through
mountains is different than driving
on flat or rolling terrain. Tips for
driving in these conditions include:
.Keep the vehicle serviced and in
good shape.
.Check all fluid levels and brakes,
tires, cooling system, and
transmission.
.Shift to a lower gear when going
down steep or long hills.
{Warning
Using the brakes to slow the
vehicle on a long downhill slope
can cause brake overheating, can
reduce brake performance, and
could result in a loss of braking.
Shift the transmission to a lower
gear to let the engine assist the
brakes on a steep downhill slope.
{Warning
Coasting downhill in N (Neutral)
or with the ignition off is
dangerous. This can cause
overheating of the brakes and
loss of steering. Always have the
engine running and the vehicle
in gear.
.Stay in your own lane. Do not
swing wide or cut across the
center of the road. Drive at
speeds that let you stay in your
own lane.
.Be alert on top of hills;
something could be in your lane
(stalled car, accident).
.Pay attention to special road
signs (falling rocks area, winding
roads, long grades, passing or
no-passing zones) and take
appropriate action.