light CHEVROLET EXPRESS CARGO VAN 2015 1.G Workshop Manual
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Page 153 of 377

Black plate (10,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - crc - 2/10/15
7-10 Infotainment System
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere with
each other. For better radio
reception, most AM radio stations
boost the power levels during the
day, and then reduce these levels
during the night. Static can also
occur when things like storms and
power lines interfere with radio
reception. When this happens, try
reducing the treble on the radio.
FM Stereo
FM stereo gives the best sound, but
FM signals reach only about 16 to
65 km (10 to 40 mi). Tall buildings or
hills can interfere with FM signals,
causing the sound to fade in
and out.
Cellular Phone Usage
Cellular phone usage may cause
interference with the radio. This
interference may occur when
making or receiving phone calls,charging the phone's battery,
or simply having the phone on. This
interference causes an increased
level of static while listening to the
radio. If static is received while
listening to the radio, unplug the
cellular phone and turn it off.
Fixed Mast Antenna
(Multi-Band)
The multi-band antenna is on the
roof of the vehicle. The antenna is
used for the Navigation System,
OnStar
®and the SiriusXM®Satellite
Radio Service System if the vehicle
has these features. Tall buildings,
hills, trees, heavy foliage, tunnels,
bridges, and garages will affect
reception. Keep the antenna clear of
obstructions for clear reception.
Make sure there is sufficient
clearance when entering garages or
parking structures.
Fixed Mast
Antenna (Care)
The fixed mast antenna can
withstand most car washes without
being damaged as long as it is
securely attached to the base. If the
mast becomes slightly bent,
straighten it out by hand. If the mast
is badly bent, replace it.
Make sure there is sufficient
clearance when entering garages or
parking structures.
Occasionally check to make sure
the antenna is tightened to its base.
If tightening is required, tighten
by hand.
Page 154 of 377

Black plate (11,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - crc - 2/10/15
Infotainment System 7-11
Audio Players
CD Player
Care of the CD Player
Do not add any label to a CD.
It could get caught in the CD. If a
CD is recorded on a personal
computer and a description label is
needed, try labeling the top of the
recorded CD with a marking pen.
The use of CD lens cleaners is not
advised, due to the risk of
contaminating the lens of the CD
optics with lubricants internal to the
CD player mechanism.
{Caution
If a label is added to a CD, more
than one CD is inserted into the
slot at a time, or an attempt is
made to play scratched or
damaged CDs, the CD player
could be damaged. While using(Continued)
Caution (Continued)
the CD player, use only CDs in
good condition without any label,
load one CD at a time, and keep
the CD player and the loading slot
free of foreign materials, liquids,
and debris.
If an error displays, see “CD Player
Messages” later in this section.
Care of CDs
If playing a CD-R, the sound quality
can be reduced due to CD-R or
CD-RW quality, the method of
recording, the quality of the music
that has been recorded, and the
way the CD-R or CD-RW has been
handled. Handle them carefully.
Store CD-Rs or CD-RWs in their
original cases or other protective
cases and away from direct sunlight
and dust. The CD player scans the
bottom surface of the disc. If the
surface of a CD is damaged, such
as cracked, broken, or scratched, the CD does not play properly or not
at all. Do not touch the bottom side
of a CD while handling it; this could
damage the surface. Pick up CDs
by the outer edges or the edge of
the hole and the outer edge.
If the surface of a CD is soiled,
clean it with a soft, lint-free cloth or
dampen a clean, soft cloth in a mild,
neutral detergent solution mixed
with water. Make sure the wiping
process starts from the center to
the edge.Inserting a CD
Insert a CD partway into the slot,
label side up. The player pulls it in
and the CD should begin playing.
Ejecting a CD
ZEJECT:
Press and release to
eject the disc. Remove the CD
when Remove Disc displays. If the
disc is not removed, after several
seconds the disc is automatically
pulled back into the player.
Page 174 of 377

Black plate (3,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - crc - 2/10/15
Climate Controls 8-3
Vehicles with Air Conditioning
1. Fan Control
2. Temperature Control
3. Air Delivery Mode Control
4. Rear Window Defogger
On hot days, open the windows to
let hot inside air escape; then close
them. This helps to reduce the time
needed for the vehicle to cool down
and the system operates more
efficiently.
#(Air Conditioning): Cools and
dehumidifies the air inside of the
vehicle.
V(Maximum Air Conditioning):
Cools the air inside the vehicle
faster, by recirculating the inside air.
Rear Window Defogger
If equipped with a rear window
defogger, a warming grid is used to
remove fog or frost from the rear
window.
1(Rear Window Defogger):
Press to turn the rear window
defogger on or off. An indicator light
on the button comes on to show that
the rear window defogger is on.
The defogger only works when the
ignition is in ON/RUN. The defogger
turns off if the ignition is in the ACC/
ACCESSORY or LOCK/OFF
position.
Do not drive the vehicle until all the
windows are clear.
{Caution
Do not use a razor blade or sharp
object to clear the inside rear
window. Do not adhere anything
to the defogger grid lines in the
rear glass. These actions may
damage the rear defogger.
Repairs would not be covered by
the vehicle warranty.
Page 184 of 377

Black plate (5,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - crc - 2/10/15
Driving and Operating 9-5
.Steering or Cornering Skid—
too much speed or steering in a
curve causes tires to slip and
lose cornering force.
.Acceleration Skid —too much
throttle causes the driving
wheels to spin.
Defensive drivers avoid most skids
by taking reasonable care suited to
existing conditions, and by not
overdriving those conditions. But
skids are always possible.
If the vehicle starts to slide, follow
these suggestions:
.Ease your foot off the
accelerator pedal and steer the
way you want the vehicle to go.
The vehicle may straighten out.
Be ready for a second skid if it
occurs.
.Slow down and adjust your
driving according to weather
conditions. Stopping distance
can be longer and vehicle
control can be affected when
traction is reduced by water,
snow, ice, gravel, or other material on the road. Learn to
recognize warning clues
—such
as enough water, ice, or packed
snow on the road to make a
mirrored surface —and slow
down when you have any doubt.
.Try to avoid sudden steering,
acceleration, or braking,
including reducing vehicle speed
by shifting to a lower gear. Any
sudden changes could cause
the tires to slide.
Remember: Antilock brakes help
avoid only the braking skid.
Driving on Wet Roads
Rain and wet roads can reduce
vehicle traction and affect your
ability to stop and accelerate.
Always drive slower in these types
of driving conditions and avoid
driving through large puddles and
deep-standing or flowing water.
{Warning
Wet brakes can cause crashes.
They might not work as well in a
quick stop and could cause
pulling to one side. You could
lose control of the vehicle.
After driving through a large
puddle of water or a car/vehicle
wash, lightly apply the brake
pedal until the brakes work
normally.
Flowing or rushing water creates
strong forces. Driving through
flowing water could cause the
vehicle to be carried away. If this
happens, you and other vehicle
occupants could drown. Do not
ignore police warnings and be
very cautious about trying to drive
through flowing water.
Page 187 of 377

Black plate (8,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - crc - 2/10/15
9-8 Driving and Operating
Warning (Continued)
If the vehicle is stuck in the snow:
.Clear away snow from around
the base of your vehicle,
especially any that is blocking
the exhaust pipe and/or the
fuel operated heater exhaust
system, if equipped. If the
vehicle has a diesel engine
and a fuel operated heater,
see“Fuel Operated Heater
(FOH)” in the diesel engine
supplement.
.Check again from time to
time to be sure snow does
not collect there.
.Open a window about 5 cm
(2 in) on the side of the
vehicle that is away from the
wind to bring in fresh air.
(Continued)
Warning (Continued)
.Fully open the air outlets on
or under the instrument
panel.
.Adjust the climate control
system to a setting that
circulates the air inside the
vehicle and set the fan speed
to the highest setting. See
“Climate Control Systems” in
the Index.
For more information about
carbon monoxide, see Engine
Exhaust on page 9-21.
To save fuel, run the engine for only
short periods as needed to warm
the vehicle and then shut the engine
off and close the window most of
the way to save heat. Repeat this
until help arrives but only when you
feel really uncomfortable from the
cold. Moving about to keep warm
also helps. If it takes some time for help to
arrive, now and then when you run
the engine, push the accelerator
pedal slightly so the engine runs
faster than the idle speed. This
keeps the battery charged to restart
the vehicle and to signal for help
with the headlamps. Do this as little
as possible to save fuel.
If the Vehicle Is Stuck
Slowly and cautiously spin the
wheels to free the vehicle when
stuck in sand, mud, ice, or snow.
If stuck too severely for the traction
system to free the vehicle, turn the
traction system off and use the
rocking method. See
Traction
Control/Electronic Stability Control
on page 9-29.
{Warning
If the vehicle's tires spin at high
speed, they can explode, and you
or others could be injured. The
(Continued)
Page 188 of 377

Black plate (9,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - crc - 2/10/15
Driving and Operating 9-9
Warning (Continued)
vehicle can overheat, causing an
engine compartment fire or other
damage. Spin the wheels as little
as possible and avoid going
above 56 km/h (35 mph).
Rocking the Vehicle to Get
it Out
Turn the steering wheel left and
right to clear the area around the
front wheels. Turn off any traction
system. Shift back and forth
between R (Reverse) and a low
forward gear, spinning the wheels
as little as possible. To prevent
transmission wear, wait until the
wheels stop spinning before shifting
gears. Release the accelerator
pedal while shifting, and press
lightly on the accelerator pedal
when the transmission is in gear.
Slowly spinning the wheels in the
forward and reverse directions
causes a rocking motion that could
free the vehicle. If that does not getthe vehicle out after a few tries, it
might need to be towed out. If the
vehicle does need to be towed out,
see
Towing the Vehicle on
page 10-79.
Vehicle Load Limits
It is very important to know how
much weight the vehicle can
carry. This weight is called the
vehicle capacity weight and
includes the weight of all
occupants, cargo, and all
nonfactory-installed options.
Two labels on the vehicle show
how much weight it was
designed to carry, the Tire and
Loading Information label and
the Certification/Tire label.
{Warning
Do not load the vehicle any
heavier than the Gross
Vehicle Weight Rating
(Continued)
Warning (Continued)
(GVWR), or either the
maximum front or rear Gross
Axle Weight Rating (GAWR).
This can cause systems to
break and change the way the
vehicle handles. This could
cause loss of control and a
crash. Overloading can also
shorten the life of the vehicle.
Page 194 of 377

Black plate (15,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - crc - 2/10/15
Driving and Operating 9-15
This position locks the ignition and
transmission.
Do not turn the engine off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems and disable
the airbags.
If the vehicle must be shut off in an
emergency:
1. Brake using a firm and steadypressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the
vehicle is moving. After shifting
to N (Neutral), firmly apply the
brakes and steer the vehicle to a
safe location.
3. Come to a complete stop, shift to P (Park), and turn the ignition
to LOCK/OFF. On vehicles with
an automatic transmission, the shift lever must be in P (Park) to
turn the ignition switch to the
LOCK/OFF position.
4. Set the parking brake. See Parking Brake on page 9-29.
{Warning
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the
vehicle off in an emergency.
If the vehicle cannot be pulled over,
and must be shut off while driving,
turn the ignition to ACC/
ACCESSORY.
{Caution
Using a tool to force the key to
turn in the ignition could cause
damage to the switch or break the (Continued)
Caution (Continued)
key. Use the correct key, make
sure it is all the way in, and turn it
only with your hand. If the key
cannot be turned by hand, see
your dealer.
2 (ACC/ACCESSORY): This is the
position in which you can operate
things like the radio and the
windshield wipers when the engine
is off.
3 (ON/RUN): This position can be
used to operate the electrical
accessories and to display some
instrument cluster warning and
indicator lights. This position can
also be used for service and
diagnostics, and to verify the proper
operation of the malfunction
indicator lamp as may be required
for emission inspection purposes.
The switch stays in this position
when the engine is running.
Page 196 of 377

Black plate (17,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - crc - 2/10/15
Driving and Operating 9-17
(DIC), the Computer-Controlled
Cranking System is disabled to
prevent possible vehicle
component damage. When this
happens, hold the ignition switch
in the START position to
continue engine cranking.
{Caution
Cranking the engine for long
periods of time, by returning the
ignition to the START position
immediately after cranking has
ended, can overheat and damage
the cranking motor, and drain the
battery. Wait at least 15 seconds
between each try, to let the
cranking motor cool down.
2. If the engine does not start after 5-10 seconds, especially in very
cold weather (below −18°C or
0°F), it could be flooded with too
much gasoline. Try pushing the
accelerator pedal all the way to
the floor and holding it there as
you hold the key in START for up to 15 seconds. Wait at least
15 seconds between each try, to
allow the cranking motor to cool
down. When the engine starts,
let go of the key and accelerator.
If the vehicle starts briefly but
then stops again, do the same
thing. This clears the extra
gasoline from the engine. Do not
race the engine immediately
after starting it. Operate the
engine and transmission gently
until the oil warms up and
lubricates all moving parts.
Fast Idle System
If equipped, this feature is available
only with cruise control. The manual
fast idle switch is operated using the
cruise control buttons on the left
side of the steering wheel.
This system can be used to
increase engine idle speed
whenever the following conditions
are met:
.The parking brake is set.
.The brake pedal is not pressed.
.The vehicle must not be moving
and the accelerator must not be
pressed.
To control the fast idle:
.To enable the Fast Idle System,
press and release the cruise
control on/off button and ensure
that the switch indicator light
is lit.
.Press and release the cruise
control SET- button. Engine
speed will be held at
approximately 1200 rpm.
When the fast idle is active, the
Driver Information Center (DIC) will
display FAST IDLE ON.
One of the following actions will turn
off the fast idle:
.Pressing the brake.
.Selecting the cruise control
cancel button.
.Releasing the parking brake.
.Moving the transmission shift
lever out of P (Park) or
N (Neutral).
Page 206 of 377

Black plate (27,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - crc - 2/10/15
Driving and Operating 9-27
Tow/Haul Mode
If equipped, Tow/Haul Mode adjusts
the transmission shift pattern to
reduce shift cycling, providing
increased performance, vehicle
control, and transmission cooling
when towing or hauling heavy loads.Turn the Tow/Haul Mode on and off
by pressing the button on the
instrument panel. When Tow/Haul is
on, a light on the instrument cluster
will come on.
See
Tow/Haul Mode Light on
page 5-21.
Also see “Tow/Haul Mode” under
Towing Equipment on page 9-51.
Tow/Haul Mode Grade Braking
Tow/Haul Mode Grade Braking is
only enabled while the Tow/Haul
Mode is selected and the vehicle is
not in the Range Selection Mode.
See “Tow/Haul Mode” listed
previously and Manual Mode on
page 9-26. Tow/Haul Mode Grade
Braking assists in maintaining
desired vehicle speeds when driving
on downhill grades by using the
engine and transmission to slow the
vehicle. To disable or enable Tow/Haul Mode
Grade Braking within the current
ignition key cycle, press and hold
the Tow/Haul button for
three seconds. A DIC message will
be displayed. See
Transmission
Messages on page 5-36.
See Towing Equipment on
page 9-51.
For other forms of grade braking,
see Automatic Transmission on
page 9-22 andCruise Control on
page 9-32.
Page 207 of 377

Black plate (28,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - crc - 2/10/15
9-28 Driving and Operating
Brakes
Antilock Brake
System (ABS)
This vehicle has ABS, an advanced
electronic braking system that helps
prevent a braking skid.
When the vehicle begins to drive
away, ABS checks itself.
A momentary motor or clicking noise
might be heard while this test is
going on, and it might even be
noticed that the brake pedal moves
a little. This is normal.
If there is a problem with ABS, this
warning light stays on. SeeAntilock
Brake System (ABS) Warning Light
on page 5-20. If driving safely on a wet road and it
becomes necessary to slam on the
brakes and continue braking to
avoid a sudden obstacle, a
computer senses the wheels are
slowing down. If one of the wheels
is about to stop rolling, the computer
will separately work the brakes at
each wheel.
ABS can change the brake pressure
to each wheel, as required, faster
than any driver could. This can help
you steer around the obstacle while
braking hard.
As the brakes are applied, the
computer keeps receiving updates
on wheel speed and controls
braking pressure accordingly.
Remember: ABS does not change
the time needed to get a foot up to
the brake pedal or always decrease
stopping distance. If you get too
close to the vehicle in front of you,
there will not be enough time to
apply the brakes if that vehicle
suddenly slows or stops. Always
leave enough room up ahead to
stop, even with ABS.
Using ABS
Do not pump the brakes. Just hold
the brake pedal down firmly and let
ABS work. You may hear the ABS
pump or motor operating and feel
the brake pedal pulsate. This is
normal.
Braking in Emergencies
ABS allows you to steer and brake
at the same time. In many
emergencies, steering can help
more than even the very best
braking.