Lock CHEVROLET EXPRESS CARGO VAN 2017 1.G Owners Manual

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
288 Vehicle Care
Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory.Use a de-icing agent only whenabsolutely necessary, and have thelocks greased after using. SeeRecommended Fluids andLubricants0305.
Washing the Vehicle
To p r e s e r v e t h e v e h i c l e ' s f i n i s h ,wash it often and out of directsunlight.
Caution
Do not use petroleum-based,
acidic, or abrasive cleaning
agents as they can damage the
vehicle's paint, metal, or plastic
parts. If damage occurs, it would
not be covered by the vehicle
warranty. Approved cleaning
products can be obtained from
(Continued)
Caution (Continued)
your dealer. Follow all
manufacturer directions regarding
correct product usage, necessary
safety precautions, and
appropriate disposal of any
vehicle care product.
Caution
Avoid using high-pressure
washes closer than 30 cm (12 in)
to the surface of the vehicle. Use
of power washers exceeding
8,274 kPa (1,200 psi) can result
in damage or removal of paint
and decals.
Caution
Do not power wash any
component under the hood that
has thisesymbol.
(Continued)
Caution (Continued)
This could cause damage that
would not be covered by the
vehicle warranty.
If using an automatic car wash,follow the car wash instructions. Thewindshield wiper and rear windowwiper, if equipped, must be off.Remove any accessories that maybe damaged or interfere with the carwash equipment.
Rinse the vehicle well, beforewashing and after, to remove allcleaning agents completely. If theyare allowed to dry on the surface,they could stain.
Dry the finish with a soft, cleanchamois or an all-cotton towel toavoid surface scratches and waterspotting.
Finish Care
Application of aftermarket clearcoatsealant/wax materials is notrecommended. If painted surfacesare damaged, see your dealer to

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
292 Vehicle Care
Body Component Lubrication
Lubricate all key lock cylinders,hood hinges, liftgate hinges, and thefuel door hinge unless thecomponents are plastic. Applyingsilicone grease on weatherstripswith a clean cloth will make themlast longer, seal better, and not stickor squeak.
Underbody Maintenance
At least twice a year, spring and fall,use plain water to flush dirt anddebris from the vehicle's underbody.Yo u r d e a l e r o r a n u n d e r b o d y c a rwashing system can do this. If notremoved, rust and corrosion candevelop.
Do not directly power wash thetransfer case and/or front/rear axleoutput seals. High pressure watercan overcome the seals andcontaminate the fluid. Contaminatedfluid will decrease the life of thetransfer case and/or axles andshould be replaced.
Sheet Metal Damage
If the vehicle is damaged andrequires sheet metal repair orreplacement, make sure the bodyrepair shop applies anti-corrosionmaterial to parts repaired orreplaced to restore corrosionprotection.
Original manufacturer replacementparts will provide the corrosionprotection while maintaining thevehicle warranty.
Finish Damage
Quickly repair minor chips andscratches with touch-up materialsavailable from your dealer to avoidcorrosion. Larger areas of finishdamage can be corrected in yourdealer's body and paint shop.
Chemical Paint Spotting
Airborne pollutants can fall uponand attack painted vehicle surfacescausing blotchy, ring-shapeddiscolorations, and small, irregulardark spots etched into the paintsurface. See“Finish Care”previously in this section.
Interior Care
To p r e v e n t d i r t p a r t i c l e a b r a s i o n s ,regularly clean the vehicle's interior.Immediately remove any soils.Newspapers or dark garments cantransfer color to the vehicle’sinterior.
Use a soft bristle brush to removedust from knobs and crevices on theinstrument cluster. Using a mildsoap solution, immediately removehand lotions, sunscreen, and insectrepellent from all interior surfaces orpermanent damage may result.
Use cleaners specifically designedfor the surfaces being cleaned toprevent permanent damage. Applycleaners directly to the cleaningcloth. Do not spray cleaners on anyswitches or controls. Removecleaners quickly.
Before using cleaners, read andfollow to all safety instructions onthe label. While cleaning the interior,open the doors and windows to getproper ventilation.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
298 Service and Maintenance
ayearandtheoillifesystemmustbe reset. Your trained dealertechnician can perform this work.If the engine oil life system is resetaccidentally, service the vehiclewithin 5 000 km/3,000 mi since thelast service. Reset the oil lifesystem when the oil is changed.SeeEngine Oil Life System0221.
Tire Rotation and Required
Services Every 12 000 km/
7,500 mi
Rotate the tires, if recommended forthe vehicle, and perform thefollowing services. SeeTireRotation0265.
.Check engine oil level and oillife percentage. If needed,change engine oil and filter, andreset oil life system. SeeEngineOil0219andEngine Oil LifeSystem0221.
.Check engine coolant level. SeeEngine Coolant0227.
.Check windshield washer fluidlevel. SeeWasher Fluid0233.
.Visually inspect windshield wiperblades for wear, cracking,or contamination. SeeExteriorCare0288.Replacewornordamaged wiper blades. SeeWiper BladeReplacement0239.
.Check tire inflation pressures.SeeTire Pressure0260.
.Inspect tire wear. SeeTireInspection0265.
.Visually check for fluid leaks.
.Inspect engine air cleaner filter.SeeEngine Air Cleaner/Filter0225.
.Inspect brake system. SeeExterior Care0288.
.Visually inspect steering,suspension, and chassiscomponents for damaged, loose,or missing parts or signs ofwear. SeeExterior Care0288.
.Check restraint systemcomponents. SeeSafety SystemCheck054.
.Visually inspect fuel system fordamage or leaks.
.Visually inspect exhaust systemand nearby heat shields forloose or damaged parts.
.Lubricate body components. SeeExterior Care0288.
.Check starter switch. SeeStarterSwitch Check0238.
.Check automatic transmissionshift lock control function. SeeAutomatic Transmission ShiftLock Control FunctionCheck0238.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Service and Maintenance 299
.Check ignition transmission lock.SeeIgnition Transmission LockCheck0239.
.Check parking brake andautomatic transmission parkmechanism. SeePark Brake andP(Park)MechanismCheck0239.
.Check accelerator pedal fordamage, high effort, or binding.Replace if needed.
.Visually inspect gas strut forsigns of wear, cracks, or otherdamage. Check the hold openability of the strut. See yourdealer if service is required.
.Lubricate the steering linkage(greasable joints). See Normaland Severe MaintenanceSchedules. For severecommercial use vehicles, seeSpecial ApplicationServices0302.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Service and Maintenance 305
Recommended Fluids, Lubricants, and Parts
Recommended Fluids and Lubricants
This maintenance section applies to vehicles with a gasoline engine. If the vehicle has a diesel engine, see themaintenance schedule section in the Duramax diesel supplement.
Fluids and lubricants identified below by name, part number, or specification can be obtained from your dealer.
Usage Fluid/Lubricant
Automatic Transmission DEXRON®-VI Automatic Transmission Fluid.
Chassis Lubrication, Parking BrakeCable GuidesChassis Lubricant (GM Part No. 12377985, in Canada 88901242) orlubricant meeting requirements of NLGI #2, Category LB or GC-LB.
Engine Coolant 50/50 mixture of clean, drinkable water and use only DEX-COOL®Coolant.SeeEngine Coolant0227.
Engine Oil Engine oil meeting the dexos1™specification of the proper SAE viscositygrade. ACDelco dexos1 Synthetic Blend is recommended. SeeEngineOil0219.
Front Wheel Bearings Wheel bearing lubricant meeting requirements of NLGI #2, Category GC orGC-LB (GM Part No. 1051344, in Canada 993037).
Hydraulic Brake System DOT 3 Hydraulic Brake Fluid (GM Part No. 19299818, inCanada 19299819).
Key Lock Cylinders, Hood Hinges Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, inCanada 10953474).
Power Steering System GM Power Steering Fluid (GM Part No. 19329450, in Canada 89021186).

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Customer Information 317
Services Provided
.Emergency Fuel Delivery:Delivery of enough fuel for thevehicle to get to the nearestservice station.
.Lock-Out Service:Service tounlock the vehicle if you arelocked out. A remote unlock maybe available if you have OnStar.For security reasons, the drivermust present identificationbefore this service is given.
.Emergency Tow from a PublicRoad or Highway:To w t o t h enearest Chevrolet dealer forwarranty service, or if the vehiclewas in a crash and cannot bedriven. Assistance is not givenwhen the vehicle is stuck in thesand, mud, or snow.
.Flat Tire Change:Service tochange a flat tire with the sparetire. The spare tire, if equipped,must be in good condition andproperly inflated. It is the owner'sresponsibility for the repair orreplacement of the tire if it is notcovered by the warranty.
.Battery Jump Start:Service tojump start a dead battery.
.Tr i p I n t e r r u p t i o n B e n e f i t s a n dAssistance:If your trip isinterrupted due to a warrantyevent, incidental expenses maybe reimbursed within thePowertrain warranty period.Items considered are reasonableand customary hotel, meals,rental car, or a vehicle beingdelivered back to the customer,up to 805 km (500 mi).
Services Not Included in
Roadside Assistance
.Impound towing caused byviolation of any laws.
.Legal fines.
.Mounting, dismounting,or changing of snow tires,chains, or other traction devices.
Service is not provided if a vehicleis in an area that is not accessibleto the service vehicle or is not aregularly traveled or maintainedpublic road, which includes ice andwinter roads. Off-road use is notcovered.
Services Specific to
Canadian-Purchased Vehicles
.Fuel Delivery:Reimbursementis up to 7 liters. If available,diesel fuel delivery may berestricted. Propane and otherfuels are not provided throughthis service.
.Lock-Out Service:Vehicleregistration is required.
.Tr i p I n t e r r u p t i o n B e n e f i t s a n dAssistance:Must be over150 km from where your trip wasstarted to qualify.Pre-authorization, originaldetailed receipts, and a copy ofthe repair orders are required.Once authorization has beenreceived, the RoadsideAssistance advisor will help tomake arrangements and explainhow to receive payment.
.Alternative Service:Ifassistance cannot be providedright away, the RoadsideAssistance advisor may givepermission to get localemergency road service. You willreceive payment, up to $100,

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
324 Customer Information
Vehicle Data
Recording and
Privacy
The vehicle has a number ofcomputers that record informationabout the vehicle’sperformanceandhow it is driven. For example, thevehicle uses computer modules tomonitor and control engine andtransmission performance, tomonitor the conditions for airbagdeployment and deploy them in acrash, and, if equipped, to provideantilock braking to help the drivercontrol the vehicle. These modulesmay store data to help the dealertechnician service the vehicle.Some modules may also store dataabout how the vehicle is operated,such as rate of fuel consumption oraverage speed. These modules mayretain personal preferences, such asradio presets, seat positions, andtemperature settings.
Event Data Recorders
This vehicle is equipped with anevent data recorder (EDR). Themain purpose of an EDR is torecord, in certain crash or nearcrash-like situations, such as an airbag deployment or hitting a roadobstacle, data that will assist inunderstanding how a vehicle’ssystems performed. The EDR isdesigned to record data related tovehicle dynamics and safetysystems for a short period of time,typically 30 seconds or less. TheEDR in this vehicle is designed torecord such data as:
.How various systems in yourvehicle were operating;
.Whether or not the driver andpassenger safety belts werebuckled/fastened;
.How far (if at all) the driver wasdepressing the accelerator and/or brake pedal; and,
.How fast the vehicle wastraveling.
These data can help provide abetter understanding of thecircumstances in which crashes andinjuries occur.
Note
EDR data are recorded by yourvehicle only if a non-trivial crashsituation occurs; no data arerecorded by the EDR under normaldriving conditions and no personaldata (e.g., name, gender, age, andcrash location) are recorded.However, other parties, such as lawenforcement, could combine theEDR data with the type ofpersonally identifying data routinelyacquired during a crashinvestigation.
To r e a d d a t a r e c o r d e d b y a n E D R ,special equipment is required, andaccess to the vehicle or the EDR isneeded. In addition to the vehiclemanufacturer, other parties, such aslaw enforcement, that have thespecial equipment, can read theinformation if they have access tothe vehicle or the EDR.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
OnStar 327
.Obtain and customize the Wi-Fi®
hotspot name or SSID andpassword, if equipped.
PressQto connect to an
Advisor to:
.Verify account information orupdate contact information.
.Get driving directions.
.Receive a Diagnostic check ofthe vehicle's key operatingsystems.
.Receive Roadside Assistance.
.Manage Wi-Fi Settings,if equipped.
Press>to get a priority connection
to an OnStar Advisor available 24/7to:
.Get help for an emergency.
.Be a Good Samaritan orrespond to an AMBER Alert.
.Get assistance in severeweather or other crisis situationsand find evacuation routes.
OnStar Services
Emergency
Emergency Services require anactive, OnStar service plan(excludes Basic Plan). WithAutomatic Crash Response, built-insensors can automatically alert aspecially trained OnStar Advisorwho is immediately connected in tothe vehicle to help.
Press>for a priority connection to
an OnStar Advisor who can contactemergency service providers, directthem to your exact location, andrelay important information.
With OnStar Crisis Assist, speciallytrained Advisors are available24 hours a day, 7 days a week, toprovide a central point of contact,assistance, and information during acrisis.
With Roadside Assistance, Advisorscan locate a nearby service providerto help with a flat tire, a batteryjump, or an empty gas tank.
Security
If equipped, OnStar provides theseservices:
.With Stolen Vehicle Assistance,OnStar Advisors can use GPS topinpoint the vehicle and helpauthorities quickly recover it.
.With Remote Ignition Block™,if equipped, OnStar can blockthe engine from being restarted.
.With Stolen Vehicle Slowdown®,if equipped, OnStar can workwith law enforcement togradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are lockedand the vehicle alarm sounds, anotification by text, e-mail, or phonecall will be sent. If the vehicle isstolen, an OnStar Advisor can workwith authorities to recover thevehicle.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
OnStar 329
from each other and use acombination of letters, numbers,and symbols to increase thesecurity.
.Change the default name of theSSID (Service Set Identifier).This is your network’snamethatis visible to other wirelessdevices. Choose a unique nameand avoid family names orvehicle descriptions.
OnStar Wi-Fi®Hotspot (IfEquipped)
The vehicle may have a built-inWi-Fi hotspot that provides accessto the Internet and web content at4G LTE speed. Up to seven mobiledevices can be connected. A dataplan is required. Use the in-vehiclecontrols only when it is safe todo so.
1. To retrieve Wi-Fi hotspot
information, press=,waitfor
the prompt, then say“Wi-Fisettings.”On some vehicles,touch Wi-Fi Settings on thescreen.
2. The Wi-Fi settings will displaythe Wi-Fi hotspot name (SSID),password, and on somevehicles, the connection type(no Internet connection, 3G,4G, 4G LTE), and signal quality(poor, good, excellent).
3. To change the SSID or
password, pressQor call
1-888-4ONSTAR to connectwith an Advisor.
After initial set-up, your vehicle’sWi-Fi hotspot will connectautomatically to your mobiledevices. Manage data usage byturning Wi-Fi on or off on yourmobile device, using theRemoteLink mobile app, or bycontacting an OnStar Advisor.
OnStar RemoteLink®Mobile App(If Equipped)
Download the OnStar RemoteLinkmobile app to select Apple®iOS,Android™,BlackBerry®,or Windows®mobile devices.OnStar Subscribers can access thefollowing services from a mobiledevice:
.Remotely start/stop the vehicle,if factory-equipped.
.Lock/unlock doors, if equippedwith automatic locks.
.Activate the horn and lamps.
.Check the vehicle’sfuellevel,oillife, or tire pressure,if factory-equipped with the TirePressure Monitor System.
.Send directions to the vehicle.
.Locate the vehicle on a map(U.S. market only).
.Turn the vehicle's Wi-Fi hotspoton/off, manage settings, andmonitor data consumption,if equipped.
For OnStar RemoteLink informationand compatibility, seewww.onstar.com (U.S.) orwww.onstar.ca (Canada).
Remote Services
Contact an OnStar Advisor tounlock the doors or sound the hornand flash the lamps.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
332 OnStar
to the vehicle in a crash, or wirelessphone network congestion orjamming—may prevent service.
SeeRadio FrequencyStatement0322.
Services for People with
Disabilities
Advisors provide services to helpSubscribers with physical disabilitiesand medical conditions.
PressQto help:
.Locate a gas station with anattendant to pump gas.
.Find a hotel, restaurant, etc.,that meets accessibility needs.
.Provide directions to the closesthospital or pharmacy in urgentsituations.
TTY Users
OnStar has the ability tocommunicate to deaf,hard-of-hearing, or speech-impairedcustomers while in the vehicle. Theavailable dealer-installed TTYsystem can provide in-vehicle
access to all OnStar services,except Virtual Advisor and OnStarTurn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
APINisneededtoaccesssomeOnStar services. The PIN will needto be changed the first time whenspeaking with an Advisor. Tochange the OnStar PIN, contact an
OnStar Advisor by pressingQor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may bewarranted as part of the vehiclewarranty.
Languages
The vehicle can be programmed torespond in multiple languages.
PressQand ask for an Advisor.
Advisors are available in English,Spanish, and French. Availablelanguages may vary by country.
Potential Issues
OnStar cannot perform RemoteDoor Unlock or Stolen VehicleAssistance after the vehicle hasbeen off continuously for 10 dayswithout an ignition cycle. If thevehicle has not been started forfive days, OnStar can contactRoadside Assistance or a locksmithto help gain access to the vehicle.
Global Positioning
System (GPS)
.Obstruction of the GPS canoccur in a large city with tallbuildings; in parking garages;around airports; in tunnels andunderpasses; or in an area withvery dense trees. If GPS signalsare not available, the OnStarsystem should still operate tocall OnStar. However, OnStarcould have difficulty identifyingthe exact location.
.In emergency situations, OnStarcan use the last stored GPSlocation to send to emergencyresponders.