change time CHEVROLET EXPRESS PASSANGER 2013 1.G Owner's Guide

Black plate (11,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
Customer Information 13-11
Chevrolet reserves the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
Roadside Assistance
Program (U.S. and
Canada)
For U.S.-purchased vehicles, call
1-800-243-8872; (Text Telephone
(TTY): 1-888-889-2438).
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number.
.Telephone number of your
location.
.Location of the vehicle.
.Model, year, color, and license
plate number of the vehicle.
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
.Description of the problem.
Coverage
Services are provided up to 5 years/
160 000 km (100,000 mi), whichever
comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
Chevrolet and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without notification.
Chevrolet and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide theclaims are made too often, or the
same type of claim is made many
times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service:
Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,

Black plate (14,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
13-14 Customer Information
Courtesy Rental Vehicle
Your dealer may arrange to provide
you with a courtesy rental vehicle or
reimburse you for a rental vehicle
that you obtain if the vehicle is kept
for an overnight warranty repair.
Rental reimbursement will be limited
and must be supported by original
receipts. This requires that you sign
and complete a rental agreement
and meet state/provincial, local, and
rental vehicle provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card, etc.
You are responsible for fuel usage
charges and may also be
responsible for taxes, levies, usage
fees, excessive mileage, or rental
usage beyond the completion of the
repair.
It may not be possible to provide a
like vehicle as a courtesy rental.Additional Program
Information
All program options, such as shuttle
service, may not be available at
every dealer. Please contact your
dealer for specific information about
availability. All Courtesy
Transportation arrangements will be
administered by appropriate dealer
personnel.
General Motors reserves the right to
unilaterally modify, change,
or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its
sole discretion.
Collision Damage Repair
(U.S. and Canada)
If the vehicle is involved in a
collision and it is damaged, have the
damage repaired by a qualified
technician using the proper
equipment and quality replacement
parts. Poorly performed collisionrepairs diminish the vehicle resale
value, and safety performance can
be compromised in subsequent
collisions.
Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the
parts with which the vehicle was
originally built. Genuine GM
Collision parts are the best choice to
ensure that the vehicle's designed
appearance, durability, and safety
are preserved. The use of Genuine
GM parts can help maintain the GM
New Vehicle Limited Warranty.
Recycled original equipment parts
may also be used for repair. These
parts are typically removed from
vehicles that were total losses in
prior crashes. In most cases, the
parts being recycled are from
undamaged sections of the vehicle.
A recycled original equipment GM
part may be an acceptable choice to
maintain the vehicle's originally
designed appearance and safety

Black plate (17,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
Customer Information 13-17
Each bulletin contains instructions
to assist in the diagnosis and
service of the vehicle.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Booklet.
RETAIL SELL PRICE:
$35.00 (U.S.) plus handling and
shipping fees.
Without Portfolio: Owner
Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.
Current and Past Models
Technical Service Bulletins and
Manuals are available for current
and past model GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday–Friday
8:00 AM –6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit
Helm, Inc. at: www.helminc.com.
Or write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a recall
and remedy campaign.
However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.

Black plate (7,1)Chevrolet Express Owner Manual - 2013 - CRC - 6/19/12
OnStar 14-7
TTY Users
OnStar has the ability to
communicate to the deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all of the OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar.com
The website provides access to
account information, manages the
OnStar subscription, and allows
viewing of videos of each service.
Get subscription plan pricing and
sign up for OnStar Vehicle
Diagnostics. Click on the“My
Account” tab on the home page.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some of
the OnStar services, like Remote
Door Unlock and Stolen Vehicle
Assistance. You will be prompted to
change the PIN the first time when speaking with an Advisor. To
change the OnStar PIN, call OnStar
and provide the Advisor with the
current number.
Warranty
OnStar equipment may be
warranted as part of the New
Vehicle Limited Warranty. The
manufacturer of the vehicle
furnishes detailed warranty
information.
Languages
The vehicle can be programmed to
respond in French or Spanish. Push
Qor|and ask an Advisor.
Advisors can speak French or
Spanish.
Potential Issues
Some OnStar services are disabled
after five days. OnStar cannot
perform Remote Door Unlock or
Stolen Vehicle Assistance after the
vehicle has been off continuously
for five days. After five days, OnStar can contact Roadside Assistance
and a locksmith to help gain access
to the vehicle.
Global Positioning
System (GPS)
.Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels,
underpasses, or parking
garages; or in an area with very
dense trees. If GPS signals are
not available, the OnStar system
should still operate to call
OnStar. However, OnStar could
have difficulty identifying the
exact location.
.In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
.A temporary loss of GPS can
cause loss of the ability to send
a Turn-by-Turn Navigation route.
The Advisor may give a verbal

Black plate (5,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
INDEX i-5
Fuel (cont'd)Recommended . . . . . . . . . . . . . . . 9-42
Requirements, California . . . . . 9-42
System Messages . . . . . . . . . . . . 5-33
Full-Size Spare Tire . . . . . . . . . . 10-77
Fuses Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-38
Floor Console Fuse Block . . 10-41
Fuses and Circuit
Breakers . . . . . . . . . . . . . . . . . . 10-38
G
GasolineSpecifications . . . . . . . . . . . . . . . . . 9-42
Gauges
Engine CoolantTemperature . . . . . . . . . . . . . . . . 5-12
Engine Oil Pressure . . . . . . . . . . 5-11
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10
Odometer . . . . . . . . . . . . . . . . . . . . . 5-10
Speedometer . . . . . . . . . . . . . . . . . 5-10
Trip Odometer . . . . . . . . . . . . . . . . 5-10
Voltmeter . . . . . . . . . . . . . . . . . . . . . 5-13
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . . 5-8 General Information
Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-47
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glass, Enhanced Technology . . . . . . . . . . . . . . . . . . . 2-17
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . 13-7
H
Halogen Bulbs . . . . . . . . . . . . . . . . 10-32
Hazard Warning Flashers . . . . . . . 6-4
Head Restraints . . . . . . . . . . . . . . . . 3-2
Headlamps . . . . . . . . . . . . . . . . . . . 10-33Aiming . . . . . . . . . . . . . . . . . . . . . . 10-32
Automatic . . . . . . . . . . . . . . . . . . . . . . 6-3
Bulb Replacement . . . . . . . . . . 10-32
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . 6-2
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
High-Beam On Light . . . . . . . . . . 5-24
High/Low Beam Changer . . . . . . 6-2
Heated Mirrors . . . . . . . . . . . . . . . . . 2-14 Heater
Engine . . . . . . . . . . . . . . . . . . . . . . . . 9-18
Heating and Air Conditioning . . . 8-1
High-Beam On Light . . . . . . . . . . . 5-24
Highway Hypnosis . . . . . . . . . . . . . . 9-6
Hill and Mountain Roads . . . . . . . . 9-7
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-4
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
How to Wear Safety Belts Properly . . . . . . . . . . . . . . . . . . . . . . . 3-9I
Idle SystemFast . . . . . . . . . . . . . . . . . . . . . . . . . . 9-18
Ignition Positions . . . . . . . . . . . . . . 9-15
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . 10-31
Immobilizer . . . . . . . . . . . . . . . . . . . . 2-11
Infants and Young Children,
Restraints . . . . . . . . . . . . . . . . . . . . 3-35
Infotainment . . . . . . . . . . . . . . . . . . . . 7-1
Instrument Cluster . . . . . . . . . . . . . . 5-9
Introduction . . . . . . . . . . . . . . . . . . . . . . . iii

Black plate (6,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
i-6 INDEX
J
Jump Starting . . . . . . . . . . . . . . . . . 10-78
K
Key and Lock Messages . . . . . . . 5-33
Keyless EntryRemote (RKE) System . . . . . . . . 2-2
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
L
Labeling, Tire Sidewall . . . . . . . . 10-46
Lamps Daytime Running (DRL) . . . . . . . 6-2
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Exterior Controls . . . . . . . . . . . . . . . 6-1
Exterior Lamps OffReminder . . . . . . . . . . . . . . . . . . . . 6-2
License Plate . . . . . . . . . . . . . . . 10-37
Malfunction Indicator . . . . . . . . . 5-17
Messages . . . . . . . . . . . . . . . . . . . . 5-33
Reading . . . . . . . . . . . . . . . . . . . . . . . 6-6
Taillamps . . . . . . . . . . . . . . . . . . . 10-35 Lamps, Bulb Replacement . . . . 10-34
Lap-Shoulder Belt . . . . . . . . . . . . . 3-10
LATCH System
Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . 3-47
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . 3-41
Lighter, Cigarette . . . . . . . . . . . . . . . 5-7
Lighting Entry/Exit . . . . . . . . . . . . . . . . . . . . . . 6-6
Illumination Control . . . . . . . . . . . . 6-5
Lights Airbag On-Off . . . . . . . . . . . . . . . . . 5-15
Airbag Readiness . . . . . . . . . . . . . 5-14
Antilock Brake System(ABS) Warning . . . . . . . . . . . . . . 5-21
Brake System Warning . . . . . . . 5-20
Charging System . . . . . . . . . . . . . 5-17
Cruise Control . . . . . . . . . . . . . . . . 5-24
Engine Oil Pressure . . . . . . . . . . 5-23
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
High-Beam On . . . . . . . . . . . . . . . . 5-24
High/Low Beam Changer . . . . . . 6-2
Low Fuel Warning . . . . . . . . . . . . 5-23 Lights (cont'd)
Safety Belt Reminders . . . . . . . . 5-14
Security . . . . . . . . . . . . . . . . . . . . . . 5-23
StabiliTrak
®OFF . . . . . . . . . . . . . 5-21
Tire Pressure . . . . . . . . . . . . . . . . . 5-22
Tow/Haul Mode . . . . . . . . . . . . . . . 5-21
Traction Control System (TCS)/StabiliTrak
®. . . . . . . . . . 5-22
Locking Rear Axle . . . . . . . . . . . . . 9-34
Locks
Automatic Door . . . . . . . . . . . . . . . . 2-8
Cargo Door Relocking . . . . . . . . . 2-7
Delayed Locking . . . . . . . . . . . . . . . 2-7
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Lockout Protection . . . . . . . . . . . . . 2-8
Power Door . . . . . . . . . . . . . . . . . . . . 2-7
Safety . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Loss of Control . . . . . . . . . . . . . . . . . 9-5
Low Fuel Warning Light . . . . . . . . 5-23
Lower Anchors and Tethers
for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . 3-41

Black plate (10,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
i-10 INDEX
Service (cont'd)Publications Ordering
Information . . . . . . . . . . . . . . . . 13-16
Scheduling Appointments . . . 13-12
Vehicle Messages . . . . . . . . . . . . 5-36
Servicing the Airbag . . . . . . . . . . . 3-31
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . 10-30
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 9-19
Out of Park . . . . . . . . . . . . . . . . . . . 9-20
Side Door . . . . . . . . . . . . . . . . . . . . . . 2-9
Sidemarker Bulb Replacement . . . . . . . . . . 10-34
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 6-4
Sliding Door . . . . . . . . . . . . . . . . . . . 2-10
Specifications and
Capacities . . . . . . . . . . . . . . . . . . . . 12-2
Speedometer . . . . . . . . . . . . . . . . . . 5-10
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 5-21
System . . . . . . . . . . . . . . . . . . . . . . . 9-32
Start Vehicle, Remote . . . . . . . . . . 2-4
Starter Switch Check . . . . . . . . . 10-30
Starting the Engine . . . . . . . . . . . . 9-16 Steering . . . . . . . . . . . . . . . . . . . . . . . . 9-4
Fluid, Power . . . . . . . . . . . . . . . . 10-23
Wheel Adjustment . . . . . . . . . . . . . 5-2
Wheel Controls . . . . . . . . . . . . . . . . 5-2
Storage Areas Front . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 9-9
Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-18
Swing-out Windows . . . . . . . . . . . . 2-16
Switches Airbag On-Off . . . . . . . . . . . . . . . . . 3-23
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . iv
System Infotainment . . . . . . . . . . . . . . . . . . . 7-1
Noise Control . . . . . . . . . . . . . . . 10-29
T
Taillamps . . . . . . . . . . . . . . . . . . . . . 10-35
Text Telephone (TTY) Users . . . 13-6
Theft-Deterrent Systems . . . . . . . 2-11Immobilizer . . . . . . . . . . . . . . . . . . . 2-11
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Tires Buying New Tires . . . . . . . . . . . 10-61
Chains . . . . . . . . . . . . . . . . . . . . . . 10-65
Changing . . . . . . . . . . . . . . . . . . . 10-68 Tires (cont'd)
Designations . . . . . . . . . . . . . . . 10-48
Different Size . . . . . . . . . . . . . . . 10-62
Dual Rotation . . . . . . . . . . . . . . . 10-59
Full-Size Spare . . . . . . . . . . . . . 10-77
If a Tire Goes Flat . . . . . . . . . . 10-66
Inflation Monitor System . . . . 10-55
Inspection . . . . . . . . . . . . . . . . . . 10-58
Messages . . . . . . . . . . . . . . . . . . . . 5-36
Pressure Light . . . . . . . . . . . . . . . . 5-22
Pressure Monitor System . . . 10-54
Rotation . . . . . . . . . . . . . . . . . . . . 10-58
Secondary Latch System . . . 10-75
Sidewall Labeling . . . . . . . . . . . 10-46
Terminology and
Definitions . . . . . . . . . . . . . . . . . 10-50
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . 10-63
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-64
Wheel Replacement . . . . . . . . 10-65
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . 10-60
Winter . . . . . . . . . . . . . . . . . . . . . . 10-45
Tow/Haul Mode . . . . . . . . . . . . . . . . 9-29
Tow/Haul Mode Light . . . . . . . . . . 5-21