navigation system CHEVROLET EXPRESS PASSANGER 2013 1.G Owners Manual

Black plate (1,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
In Brief 1-1
In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information
Initial Drive Information . . . . . . . . 1-4
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . 1-4
Remote Vehicle Start . . . . . . . . . 1-4
Door Locks . . . . . . . . . . . . . . . . . . . 1-5
Windows . . . . . . . . . . . . . . . . . . . . . . 1-6
Seat Adjustment . . . . . . . . . . . . . . 1-6
Safety Belts . . . . . . . . . . . . . . . . . . . 1-8
Airbag On-Off Switch . . . . . . . . . 1-8
Passenger Sensing System . . . 1-8
Mirror Adjustment . . . . . . . . . . . . . 1-9
Steering Wheel Adjustment . . . . . . . . . . . . . . . . . 1-10
Interior Lighting . . . . . . . . . . . . . . 1-10
Exterior Lighting . . . . . . . . . . . . . 1-11
Windshield Wiper/Washer . . . . 1-12
Climate Controls . . . . . . . . . . . . . 1-12
Transmission . . . . . . . . . . . . . . . . 1-13
Vehicle Features
Radio(s) . . . . . . . . . . . . . . . . . . . . . 1-14
Satellite Radio . . . . . . . . . . . . . . . 1-15
Portable Audio Devices . . . . . . 1-15
Bluetooth
®. . . . . . . . . . . . . . . . . . . 1-16
Steering Wheel Controls . . . . . 1-16
Cruise Control . . . . . . . . . . . . . . . 1-17
Navigation System . . . . . . . . . . . 1-17
Rear Vision
Camera (RVC) . . . . . . . . . . . . . 1-17
Ultrasonic Parking Assist . . . . 1-17
Power Outlets . . . . . . . . . . . . . . . 1-18
Performance and Maintenance
StabiliTrak®System . . . . . . . . . 1-18
Tire Pressure Monitor . . . . . . . . 1-19
Engine Oil Life System . . . . . . 1-19
Fuel E85 (85% Ethanol) . . . . . 1-19
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . 1-20
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 1-20
OnStar
®. . . . . . . . . . . . . . . . . . . . . 1-20

Black plate (17,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
In Brief 1-17
Cruise Control
For vehicles with cruise control, use
the following buttons:
I:Turns the system on or off.
+RES: Press briefly to make the
vehicle resume to a previously set
speed, or press and hold to
accelerate.
SET−: Press to set the speed and
activate cruise control or press and
hold to decelerate.
[: Press to disengage cruise
control without erasing the set
speed from memory.
See Cruise Control on page 9‑34.
Navigation System
If the vehicle has a navigation
system, there is a separate
navigation manual that includes
information on the radio, audio
players, and navigation system.
The navigation system provides
detailed maps of most major
freeways and roads. After a
destination has been set, the
system provides turn-by-turn
instructions for reaching the
destination. In addition, the system
can help locate a variety of points of
interest (POIs), such as banks,
airports, restaurants, and more.
See the navigation manual for more
information.
Rear Vision
Camera (RVC)
If available, the RVC displays a
view of the area behind the vehicle
when the vehicle is shifted into
R (Reverse). The display will appear
on either the inside rearview mirror
or navigation screen, if equipped.
To clean the camera lens, located
above the license plate, rinse it with
water and wipe it with a soft cloth.
SeeRear Vision Camera (RVC) on
page 9‑38.
Ultrasonic Parking Assist
If available, this system uses
sensors on the rear bumper to
assist with parking and avoiding
objects while in R (Reverse).
It operates at speeds less than
8 km/h (5 mph). URPA uses audible
beeps to provide distance and
system information.

Black plate (20,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
1-20 In Brief
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible.
.Avoid fast starts and accelerate
smoothly.
.Brake gradually and avoid
abrupt stops.
.Avoid idling the engine for long
periods of time.
.When road and weather
conditions are appropriate, use
cruise control.
.Always follow posted speed
limits or drive more slowly when
conditions require.
.Keep vehicle tires properly
inflated.
.Combine several trips into a
single trip.
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.: 1-800-243-8872
TTY Users (U.S. Only):
1-888-889-2438
Canada: 1-800-268-6800
Mexico: 01-800-466-0800
As the owner of a new Chevrolet,
you are automatically enrolled in the
Roadside Assistance program.
SeeRoadside Assistance Program
(Mexico) on page 13‑7 orRoadside
Assistance Program (U.S. and
Canada) on page 13‑11. Roadside Assistance and OnStar
(U.S. and Canada)
If the vehicle has an active OnStar
subscription, contact OnStar and the
vehicle’s current GPS location will
be sent to an OnStar advisor to
assess the situation, contact
Roadside Assistance, and relay the
exact location to send help.OnStar®
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services. See
OnStar Overview on
page 14‑1.

Black plate (21,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
Infotainment System 7-21
Shuffle Functionality
To use Shuffle:
Press the softkey below
>,2,
C, or=to select between
Shuffle Off, Shuffle All Songs/
Shuffle Songs, Shuffle Album,
or Shuffle Folder.
>(Shuffle Off): Press the
softkey below
2to turn shuffle
off. This is the default mode when a
USB storage device or iPod is first
connected.
2(Shuffle All Songs/Shuffle
Songs): Press the softkey below
=orCto shuffle all songs on
the USB storage device or iPod.
C(Shuffle Album): Press the
softkey below
>to shuffle all
songs in the current album on
an iPod.
=(Shuffle Folder): Press the
softkey below
>to shuffle all
songs in the current folder on a USB
storage device.
Phone
Bluetooth
For vehicles equipped with
Bluetooth capability, the system can
interact with many cell phones,
allowing:
.Placement and receipt of calls in
a hands-free mode.
.Sharing of the cell phone’s
address book or contact list with
the vehicle.
To minimize driver distraction,
before driving, and with the vehicle
parked:
.Become familiar with the
features of the cell phone.
Organize the phone book and
contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial
or other shortcuts.
.Review the controls and
operation of the infotainment
system.
.Pair cell phone(s) to the vehicle.
The system may not work with
all cell phones. See “Pairing”in
this section for more information.
.If the cell phone has voice
dialing capability, learn to use
that feature to access the
address book or contact list. See
“Voice Pass-Thru” in this section
for more information.
.See “Storing and Deleting Phone
Numbers” in this section for
more information.
{WARNING
When using a cell phone, it can
be distracting to look too long or
too often at the screen of the
phone or the infotainment
(navigation) system. Taking your
eyes off the road too long or too
often could cause a crash
resulting in injury or death. Focus
your attention on driving.

Black plate (3,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
Driving and Operating 9-3
{WARNING
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Refer to the infotainment section for
more information on using that
system, including pairing and using
a cell phone.
If equipped, refer to the navigation
manual for information on that
system, including pairing and using
a cell phone.
Defensive Driving
Defensive driving means “always
expect the unexpected.” The first
step in driving defensively is to wear
the safety belt. See Safety Belts on
page 3‑8.
.Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be careless and make mistakes.
Anticipate what they might do
and be ready.
.Allow enough following distance
between you and the driver in
front of you.
.Focus on the task of driving.
Drunk Driving
Death and injury associated with
drinking and driving is a global
tragedy.
{WARNING
Drinking and then driving is very
dangerous. Your reflexes,
perceptions, attentiveness, and
judgment can be affected by even
a small amount of alcohol. You
can have a serious
—or even
fatal —collision if you drive after
drinking.
(Continued)
WARNING (CONTINUED)
Do not drink and drive or ride with
a driver who has been drinking.
Ride home in a cab; or if you are
with a group, designate a driver
who will not drink.
Control of a Vehicle
Braking, steering, and accelerating
are important factors in helping to
control a vehicle while driving.
Braking
Braking action involves perception
time and reaction time. Deciding to
push the brake pedal is perception
time. Actually doing it is
reaction time.
Average driver reaction time is
about three-quarters of a second. In
that time, a vehicle moving at
100 km/h (60 mph) travels 20 m
(66 ft), which could be a lot of
distance in an emergency.

Black plate (38,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
9-38 Driving and Operating
PARK ASSIST OFF:This message
occurs if the driver disables the
system or if the vehicle is driven
above 8 km/h (5 mph) in
R (Reverse).
PARK ASST BLOCKED SEE
OWNERS MANUAL: This
message can occur under the
following conditions:
.The ultrasonic sensors are not
clean. Keep the rear bumper
free of mud, dirt, snow, ice,
slush, and frost. The message
may not clear until frost or ice
has melted all around and inside
the sensor.
.A trailer is attached to the
vehicle, or a bicycle or an object
hanging out of the rear door
during the current or last drive
cycle. URPA will return to normal
operation after it is determined
the object is removed. This
could take a few drive cycles.
.A tow bar is attached to the
vehicle. Other conditions may affect system
performance, such as vibrations
from a jackhammer or the
compression of air brakes on a very
large truck.
Rear Vision
Camera (RVC)
If available, the Rear Vision Camera
(RVC) system displays part of the
scene behind the vehicle.
{WARNING
The RVC system does not display
children, pedestrians, bicyclists,
animals, or any other object
located outside the camera's field
of view, below the bumper,
or under the vehicle. Perceived
distances may be different from
actual distances. Do not back the
vehicle using only the RVC
screen, during longer, higher
speed backing maneuvers,
(Continued)
WARNING (CONTINUED)
or where there could be cross
traffic. Failure to use proper care
before backing may result in
injury, death, or vehicle damage.
Always check behind and around
the vehicle before backing.
Vehicles without Navigation
System
The RVC system displays a view of
the area behind the vehicle. When
the vehicle is on and shifted into
R (Reverse) the video image
appears on the inside rearview
mirror. The video image disappears
after the vehicle is shifted out of
R (Reverse).
Vehicles with Navigation
System
The RVC system is designed to
help the driver when backing up by
displaying a view of the area behind
the vehicle. When the vehicle is

Black plate (39,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
Driving and Operating 9-39
shifted into R (Reverse), the video
image appears on the navigation
screen. After a delay, the navigation
screen displays the last screen after
the vehicle is shifted out of
R (Reverse).
Turning the RVC System On or Off
To turn the RVC system on or off:
1. Shift into P (Park).
2. Press MENU to enter theconfigure menu options. Turn
the Multifunction knob until the
Display feature is highlighted
and press the Multifunction
knob. Or press the Display
screen button
3. Select the Rear Camera Options screen button. The Rear Camera
Options screen displays.
4. Select the Video screen button. When the Video screen button is
highlighted the RVC
system is on. The delay that is received after
shifting out of R (Reverse) is
approximately 10 seconds. The
delay can be canceled by
performing one of the following:
.Pressing a hard key on the
navigation system.
.Shifting into P (Park).
.Reach a vehicle speed of
8 km/h (5 mph).
Symbols
The navigation system may have a
feature that allows for viewing
parking assist symbols on the
navigation screen while using the
RVC. The Ultrasonic Rear Park
Assist (URPA) system must not be
disabled to use the caution symbols.
If URPA has been disabled and the
symbols have been turned on, the
Rear Parking Assist Symbols
Unavailable error message may
display. See Ultrasonic Parking
Assist on page 9‑37. The symbols appear near objects
detected by the URPA system. The
symbol may cover the object when
viewing the navigation screen.
To turn the symbols on or off:
1. Make sure that URPA has not
been disabled.
2. Shift into P (Park).
3. Press MENU to enter the configure menu options. Turn
the Multifunction knob until the
Display feature is highlighted
and press the Multifunction
knob. Or press the Display
screen button
4. Select the Rear Camera Options screen button. The Rear Camera
Options screen displays.
5. Touch the Symbols screen button. The screen button will be
highlighted when on.

Black plate (1,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure (Mexico) . . . . . . . . 13-2
Customer Satisfaction Procedure (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 13-3
Customer Assistance Offices (U.S. and Canada) . . . . . . . . . 13-5
Customer Assistance Offices (Mexico) . . . . . . . . . . . . . . . . . . . . 13-5
Customer Assistance for Text Telephone (TTY) Users (U.S.
and Canada) . . . . . . . . . . . . . . . 13-6
Online Owner Center . . . . . . . . 13-6 GM Mobility Reimbursement
Program (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 13-7
Roadside Assistance Program (Mexico) . . . . . . . . . . . . . . . . . . . . 13-7
Roadside Assistance Program (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . 13-11
Scheduling Service Appointments (U.S. and
Canada) . . . . . . . . . . . . . . . . . . 13-12
Courtesy Transportation Program (U.S. and
Canada) . . . . . . . . . . . . . . . . . . 13-13
Collision Damage Repair (U.S. and Canada) . . . . . . . . 13-14
Service Publications Ordering Information . . . . . . 13-16
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . 13-17
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-18
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-18
Vehicle Data Recording and
Privacy
Vehicle Data Recording . . . . 13-19
OnStar®. . . . . . . . . . . . . . . . . . . . 13-19
Navigation System . . . . . . . . . 13-19
Radio Frequency Identification (RFID) . . . . . . . 13-20
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-20

Black plate (19,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
Customer Information 13-19
Vehicle Data
Recording and
Privacy
Vehicle Data Recording
This vehicle may be equipped with a
module that records data in certain
crash or near crash-like situations,
such as when an air bag deploys or
the vehicle hits a road obstacle.
This data could help provide a
better understanding of the
circumstances in which crashes and
injuries occur. Some data may be
related to the vehicle dynamics and
safety systems operation. The data
may show:
.How various systems in the
vehicle were operating.
.Whether or not the driver and
passenger safety belts were
buckled/fastened.
.If and how far the driver was
pressing the accelerator and/or
brake pedal.
.How fast the vehicle was
traveling.
This data could provide an
understanding of the circumstances
in which crashes and injuries occur.
Data could be recorded by the
vehicle only if a non-trivial crash
situation occurs; no data are
recorded under normal driving
conditions and no personal data are
recorded. However, other parties,
such as law enforcement, could
combine recorded data with the type
of personally identifying data
routinely acquired during a crash
investigation.
To read recorded data, special
equipment is required, and access
to the vehicle or the module is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the module.
GM will not access this data or
share it with others except: with the
consent of the vehicle owner or, if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.
OnStar®
If the vehicle is equipped with
OnStar®and has an active
subscription, refer to the OnStar®
Terms and Conditions for
information on data collection and
use. See OnStar Overview on
page 14‑1.
Navigation System
If the vehicle is equipped with a
navigation system, use of the
system may result in the storage of

Black plate (20,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
13-20 Customer Information
destinations, addresses, telephone
numbers, and other trip information.
See the navigation manual for
information on stored data and for
deletion instructions.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences such
as Remote Keyless Entry (RKE)
transmitters for remote door locking/
unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or record
personal information or link with any
other GM system containing
personal information.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
comply with Part 15 of the Federal
Communications Commission (FCC)
rules and with Industry Canada
Standards RSS‐GEN/210/220/310.
Operation is subject to the following
two conditions:
1. The device may not causeharmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.