tow CHEVROLET EXPRESS PASSANGER 2014 1.G Workshop Manual

Black plate (55,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
Driving and Operating 9-55
VehicleAxle Ratio Maximum Trailer Weight GCWR*
G3500 Passenger Van 2WD Long Wheelbase 6.0L V8 3.424 218 kg (9,300 lb) 7 257 kg (16,000 lb)
*The Gross Combined Weight Rating (GCWR) is the total allowable weight of the completely loaded vehicle and
trailer including any passengers, cargo, equipment, and conversion. The GCWR for the vehicle should not be
exceeded.
Ask your dealer for trailering
information or advice.
Weight of the Trailer Tongue
The tongue load (1) of any trailer is
an important weight to measure
because it affects the total gross
weight of the vehicle. The Gross
Vehicle Weight (GVW) includes the
curb weight of the vehicle, any
cargo carried in it, and the people
who will be riding in the vehicle. If there are a lot of options,
equipment, passengers, or cargo in
the vehicle, it will reduce the tongue
weight the vehicle can carry, which
will also reduce the trailer weight the
vehicle can tow. If towing a trailer,
the tongue load must be added to
the GVW because the vehicle will
be carrying that weight, too. See
Vehicle Load Limits on page 9-10
for more information about the
vehicle's maximum load capacity.
The trailer tongue weight (1) should
be 10 percent to 15 percent of the
total loaded trailer weight (2), up to a
maximum of 181 kg (400 lb) with a
weight carrying hitch. The trailer
tongue weight (1) should be

Black plate (56,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
9-56 Driving and Operating
10 percent to 15 percent of the total
loaded trailer weight (2), up to a
maximum of 454 kg (1,000 lb) with a
weight distributing hitch.
Do not exceed the maximum
allowable tongue weight for the
vehicle. Choose the shortest hitch
extension that will position the hitch
ball closest to the vehicle. This will
help reduce the effect of trailer
tongue weight on the rear axle.
After loading the trailer, weigh the
trailer and then the tongue,
separately, to see if the weights are
proper. If they are not, adjustments
might be made by moving some
items around in the trailer.
Trailering may be limited by the
vehicle's ability to carry tongue
weight. Tongue weight cannot cause
the vehicle to exceed the GVWR
(Gross Vehicle Weight Rating) or
the RGAWR (Rear Gross Axle
Weight Rating). The effect of
additional weight may reduce the
trailering capacity more than the
total of the additional weight.It is important that the vehicle does
not exceed any of its ratings
—
GCWR, GVWR, RGAWR, Maximum
Trailer Rating, or Tongue Weight.
The only way to be sure it is not
exceeding any of these ratings is to
weigh the vehicle and trailer.
Total Weight on the Vehicle's
Tires
Be sure the vehicle tires are inflated
to the upper limit for cold tires.
These numbers can be found on the
Certification label at the rear edge of
the driver door, or see Vehicle Load
Limits on page 9-10. Make sure not
to go over the GVW limit for the
vehicle, or the GAWR, including the
weight of the trailer tongue. If using
a weight distributing hitch, make
sure not to go over the rear axle
limit before applying the weight
distribution spring bars.
Towing Equipment
Hitches
It is important to have the correct
hitch equipment. Crosswinds, large
trucks going by and rough roads are
a few reasons why the right hitch is
needed.
Weight-Distributing Hitches
and Weight Carrying Hitches
1. Body to Ground Distance
2. Front of Vehicle

Black plate (57,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
Driving and Operating 9-57
When using a weight-distributing
hitch, the hitch must be adjusted so
the distance (1) remains the same
both before and after coupling the
trailer to the tow vehicle.
If a step-bumper hitch will be used,
the bumper could be damaged in
sharp turns. Make sure there
is ample room when turning to avoid
contact between the trailer and the
bumper.
If the loaded trailer being pulled will
weigh more than 2 270 kg (5,000 lb),
be sure to use a properly mounted
weight-distributing hitch and sway
control of the proper size. This
equipment is very important for
proper vehicle loading and good
handling when driving. Always use a
sway control if the trailer will weigh
more than these limits. Ask a hitch
dealer about sway controls.
Will any holes need to be made in
the body of the vehicle when a
trailer hitch is installed?If using the wiring provided with the
factory-installed trailering package,
no holes need to be made in the
body of the vehicle. However, if an
aftermarket hitch is installed, holes
may need to be made in the body.
If holes are made in the body, then
be sure to seal the holes later when
the hitch is removed. If the holes are
not sealed, deadly carbon monoxide
(CO) from the engine's exhaust can
get into the vehicle as well as dirt
and water. See
“Carbon Monoxide”
under Engine Exhaust on
page 9-22.
Safety Chains
Always attach chains between the
vehicle and the trailer. Cross the
safety chains under the tongue of
the trailer to help prevent the tongue
from contacting the road if it
becomes separated from the hitch.
Always leave just enough slack so
the rig can turn. Never allow safety
chains to drag on the ground.
Trailer Brakes
A loaded trailer that weighs more
than 680 kg (1,500 lb) needs to have
its own brake system that is
adequate for the weight of the
trailer. Be sure to read and follow
the instructions for the trailer brakes
so they are installed, adjusted and
maintained properly.
Trailer Wiring Harness
The optional heavy-duty trailer
wiring package includes a wiring
harness, with a seven-pin connector
at the rear of the vehicle and a
four-wire harness assembly under
the driver side of the instrument
panel. The four-wire harness
assembly comes without a
connector.
If the vehicle does not have a trailer
hitch, the seven-wire harness
assembly with connector is taped
together and located in a frame
pocket at the driver side rear left
corner of the frame.

Black plate (58,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
9-58 Driving and Operating
If the vehicle has a trailer hitch, the
seven-wire harness assembly with
connector is attached to a bracket
on the hitch platform. In both cases,
the seven-wire harness has a
connector and includes a 30-amp
feed wire.
The seven-wire harness connector
contains the following trailer circuits:
.Light Green: Back-up Lamps
(10A fuse)**
.White: Ground
.Dark Blue: Trailer Brake Signal
.Dark Green: Right Rear Stop
and Turn Signal*
.Red/Black Stripe: Battery Feed
(30A Fuse)
.Brown: Trailer Park Lamp
Supply Voltage (15A fuse)**
.Yellow: Left Rear Stop and Turn
Signal *The four-wire harness (without
connector) contains the following
circuits:
.Black: Ground
.Red/White: Battery Feed
.Dark Blue: Trailer Brake Signal
.Light Blue: CHMSL/Stoplamp
Supply Voltage
* If the vehicle is a cutaway with
trailer provisions, a 15 amp fuse will
be shared for both left/stop trailer
turn and right/stop trailer turn
signals. However, the cutaway
lighting connector will have a
10 amp fuse for each signal.
** If the vehicle is a cutaway with
trailer provisions, a 15 amp fuse will
be shared for trailer park lamps and
cutaway rear lighting connector park
lamps. Also, a 10 amp fuse will be
shared for trailer back-up lamps and
cutaway rear lighting connector
back-up lamps.
Tow/Haul Mode
This button is on the instrument
panel, to the right of the steering
wheel.
Pressing this button turns on and off
the Tow/Haul Mode.
This indicator light on the instrument
cluster comes on when the Tow/
Haul Mode is on.
Tow/Haul is a feature that assists
when pulling a heavy trailer or a
large or heavy load. See Tow/Haul
Mode on page 9-30.

Black plate (59,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
Driving and Operating 9-59
Tow/Haul is designed to be most
effective when the vehicle and
trailer combined weight is at least
75 percent of the vehicle Gross
Combined Weight Rating (GCWR).
See“Weight of the Trailer” inTrailer
Towing on page 9-51. Tow/Haul is
most useful under the following
driving conditions:
.When pulling a heavy trailer or a
large or heavy load through
rolling terrain.
.When pulling a heavy trailer or a
large or heavy load in
stop-and-go traffic.
.When pulling a heavy trailer or a
large or heavy load in busy
parking lots where improved low
speed control of the vehicle is
desired. Operating the vehicle in Tow/Haul
Mode when lightly loaded or with no
trailer at all will not cause damage.
However, there is no benefit to the
selection of Tow/Haul when the
vehicle is unloaded. Such a
selection when unloaded may result
in unpleasant engine and
transmission driving characteristics
and reduced fuel economy. Tow/
Haul is recommended only when
pulling a heavy trailer or a large or
heavy load.
Conversions and
Add-Ons
Add-On Electrical
Equipment
{Caution
Some electrical equipment can
damage the vehicle or cause
components to not work and
would not be covered by the
warranty. Always check with your
dealer before adding electrical
equipment.
Add-on equipment can drain the
vehicle's 12-volt battery, even if the
vehicle is not operating.
The vehicle has an airbag system.
Before attempting to add anything
electrical to the vehicle, see
Servicing the Airbag-Equipped
Vehicle on page 3-30 andAdding
Equipment to the Airbag-Equipped
Vehicle on page 3-30.

Black plate (2,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
10-2 Vehicle Care
Tire Pressure MonitorSystem . . . . . . . . . . . . . . . . . . . 10-56
Tire Pressure Monitor Operation . . . . . . . . . . . . . . . . . 10-57
Tire Inspection . . . . . . . . . . . . . . 10-61
Tire Rotation . . . . . . . . . . . . . . . 10-61
Dual Tire Rotation . . . . . . . . . . 10-62
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . 10-63
Buying New Tires . . . . . . . . . . . 10-64
Different Size Tires and Wheels . . . . . . . . . . . . . . . . . . . 10-65
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . 10-66
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-67
Wheel Replacement . . . . . . . . 10-68
Tire Chains . . . . . . . . . . . . . . . . . 10-68
If a Tire Goes Flat . . . . . . . . . . 10-69
Tire Changing . . . . . . . . . . . . . . 10-71
Full-Size Spare Tire . . . . . . . . 10-79
Jump Starting
Jump Starting . . . . . . . . . . . . . . 10-79
Towing the Vehicle
Towing the Vehicle . . . . . . . . . 10-83
Recreational Vehicle Towing . . . . . . . . . . . . . . . . . . . . 10-83
Appearance Care
Exterior Care . . . . . . . . . . . . . . . 10-86
Interior Care . . . . . . . . . . . . . . . . 10-91
Floor Mats . . . . . . . . . . . . . . . . . . 10-94
General Information
For service and parts needs, visit
your dealer. You will receive
genuine GM parts and GM-trained
and supported service people.
Genuine GM parts have one of
these marks:

Black plate (8,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
10-8 Vehicle Care
Obtaining an accurate oil level
reading is essential:
1. If the engine has been runningrecently, turn off the engine and
allow several minutes for the oil
to drain back into the oil pan.
Checking the oil level too soon
after engine shutoff will not
provide an accurate oil level
reading.
{Warning
The engine oil dipstick handle
may be hot; it could burn you.
Use a towel or glove to touch the
dipstick handle.
2. Pull out the dipstick and clean it with a paper towel or cloth, then
push it back in all the way.
Remove it again, keeping the tip
down, and check the level.
When to Add Engine Oil
If the oil is below the cross-hatched
area at the tip of the dipstick, add
1 L (1 qt) of the recommended oil
and then recheck the level. See
“Selecting the Right Engine Oil” in
this section for an explanation of
what kind of oil to use. For engine
oil crankcase capacity, see
Capacities and Specifications on
page 12-2.
{Caution
Do not add too much oil. Oil
levels above or below the
acceptable operating range
shown on the dipstick are harmful
to the engine. If you find that you
(Continued)
Caution (Continued)
have an oil level above the
operating range, i.e., the engine
has so much oil that the oil level
gets above the cross-hatched
area that shows the proper
operating range, the engine could
be damaged. You should drain
out the excess oil or limit driving
of the vehicle and seek a service
professional to remove the
excess amount of oil.
See Engine Compartment Overview
on page 10-6 for the location of the
engine oil fill cap.
Add enough oil to put the level
somewhere in the proper operating
range. Push the dipstick all the way
back in when through.

Black plate (12,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
10-12 Vehicle Care
Checking the Fluid Level
Prepare the vehicle as follows:
1. Park the vehicle on a levelplace. Keep the engine running.
2. With the parking brake applied, place the shift lever in P (Park).
3. With your foot on the brake pedal, move the shift lever
through each gear range,
pausing for about three seconds
in each range. Then, position the
shift lever in P (Park).
4. Let the engine run at idle for three minutes or more.
Then, without shutting off the
engine, use the steps that follow.The transmission dipstick is near
the center of the engine
compartment and will be labeled
with the graphic shown.
See Engine Compartment Overview
on page 10-6.
1. Flip the handle up, pull out the
dipstick, and wipe it with a clean
rag or paper towel.
2. Push it back in all the way, wait three seconds, then pull it back
out again.
3. Check both sides of the dipstick,and read the lower level. The
fluid level must be in the COLD
area for a cold check or in the
HOT or cross-hatched area for a
hot check. Be sure to keep the
dipstick pointed down to get an
accurate reading. 4. If the fluid level is in the
acceptable range, push the
dipstick back in all the way; then
flip the handle down to lock the
dipstick in place.
How to Add Automatic
Transmission Fluid
Refer to Recommended Fluids and
Lubricants on page 11-12 to
determine what kind of transmission
fluid to use.
Using a funnel, add fluid down the
transmission dipstick tube only after
checking the transmission fluid
while it is hot. A cold check is used
only as a reference. If the fluid level
is low, add only enough of the
proper fluid to bring the level up to
the HOT area for a hot check.
It does not take much fluid,
generally less than 0.5 L (1 pt). Do
not overfill.

Black plate (13,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
Vehicle Care 10-13
{Caution
Use of the incorrect automatic
transmission fluid may damage
the vehicle, and the damage may
not be covered by the vehicle
warranty. Always use the
automatic transmission fluid listed
inRecommended Fluids and
Lubricants on page 11-12.
.After adding fluid, recheck the
fluid level as described under
“How to Check Automatic
Transmission Fluid,” earlier in
this section.
.When the correct fluid level is
obtained, push the dipstick back
in all the way; then flip the
handle down to lock the dipstick
in place.
Automatic Transmission
Fluid (6-Speed
Transmission)
When to Check and Change
Automatic Transmission Fluid
It is usually not necessary to check
the transmission fluid level. The only
reason for fluid loss is a
transmission leak or overheated
transmission. If a small leak is
suspected, use the following
procedures to check the fluid level.
However, if there is a large leak, it
may be necessary to have the
vehicle towed to a dealer and have
it repaired before driving the vehicle
further.
Change the fluid and filter at the
intervals listed in Maintenance
Schedule on page 11-3, and be sure
to use the transmission fluid listed in
Recommended Fluids and
Lubricants on page 11-12.
How to Check Automatic
Transmission Fluid
Because this operation can be
difficult, it is recommended to have
this check done at your dealer,
which can monitor the transmission
temperature. The transmission fluid
level increases with temperature. To
obtain a highly accurate fluid level
check, the transmission temperature
must be measured.
If it is decided to check the fluid
level, be sure to follow all the
instructions here, or a false reading
on the dipstick may occur.
{Caution
Too much or too little fluid can
damage the transmission. Too
much can mean that some of the
fluid could come out and fall on
hot engine parts or exhaust
system parts, starting a fire. Too
little fluid could cause the
(Continued)

Black plate (15,1)Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014662) - 2014 - crc - 8/26/13
Vehicle Care 10-15
Then, without shutting off the
engine, use the steps that follow.
The transmission dipstick is near
the center of the engine
compartment and will be labeled
with the graphic shown.
SeeEngine Compartment Overview
on page 10-6 for more information
on location.
1. COLD Range
2. WARM Range
3. HOT Range 1. Flip the handle up, pull out the
dipstick, and wipe it with a clean
rag or paper towel.
2. Push it back in all the way, wait three seconds, and pull it back
out again.
3. Check both sides of the dipstick, and read the lower level. The
fluid level must be in the
COLD (1) range for a cold
check, transmission temperature
27°C to 32°C (80°F to 90°F);
between the COLD (1) and
HOT (3) range for a WARM (2)
check, 50°C to 60°C (122°F to
140°F); or in the HOT (3)
cross-hatched range for a hot
check, 71°C to 93°C (160°F to
200°F). Be sure to keep the
dipstick pointed down to get an
accurate reading.
4. If the fluid level is in the acceptable range, push the
dipstick back in all the way; then
flip the handle down to lock the
dipstick in place.
How to Add Automatic
Transmission Fluid
Refer to Recommended Fluids and
Lubricants on page 11-12 to
determine what kind of transmission
fluid to use.
1. WARM Range
2. HOT Range
Using a funnel, add fluid down the
transmission dipstick tube only after
checking the transmission fluid
while it is warm or hot. A cold check
is used only as a reference. If the
fluid level is low, add only enough of
the proper fluid to bring the level up
to the middle of the WARM (1) or
HOT (2) range depending on the
ambient temperature and prior
driving conditions. Refer to “How to
Check Automatic Transmission