service schedule CHEVROLET IMPALA 2002 8.G User Guide

Scheduled Maintenance
7-10
22,500 Miles (37 500 km)

Rotate tires. See ªTire Inspection and Rotationº in the Index for
proper rotation pattern and additional information. (See footnote @.)
(See footnote +.)
30,000 Miles (50 000 km)

If Equipped: Replace passenger compartment air filter. If you drive regularly
under dusty conditions, the filter may require replacement more often.

Rotate tires. See ªTire Inspection and Rotationº in the Index for
proper rotation pattern and additional information. (See footnote @.)
(See footnote +.)

Replace engine air cleaner filter.
An Emission Control Service.
37,500 Miles (62 500 km)

Rotate tires. See ªTire Inspection and Rotationº in the Index for
proper rotation pattern and additional information. (See footnote @.)
(See footnote +.)
ACTUAL
SERVICED BY:MILEAGE
DATE
ACTUAL
SERVICED BY:MILEAGE
DATE
ACTUAL
SERVICED BY:MILEAGE
DATE

Scheduled Maintenance
7-11
45,000 Miles (75 000 km)

Inspect engine air cleaner filter if you are driving in dusty conditions.
Replace filter if necessary.
An Emission Control Service. (See footnote
.)
If Equipped: Replace passenger compartment air filter. If you drive regularly
under dusty conditions, the filter may require replacement more often.
Rotate tires. See ªTire Inspection and Rotationº in the Index for
proper rotation pattern and additional information. (See footnote @.)
(See footnote +.)
50,000 Miles (83 000 km)
Change automatic transaxle fluid and filter if the vehicle is mainly driven
under one or more of these conditions:
± In heavy city traffic where the outside temperature regularly
reaches 90F (32C) or higher.
± In hilly or mountainous terrain.
± When doing frequent trailer towing.
± Uses such as found in taxi, police or delivery service.
If you do not use your vehicle under any of these conditions, change the fluid
and filter at 100,000 miles (166 000 km).
ACTUAL
SERVICED BY:MILEAGE
DATE
ACTUAL
SERVICED BY:MILEAGE
DATE

Scheduled Maintenance
7-12
52,500 Miles (87 500 km)

Rotate tires. See ªTire Inspection and Rotationº in the Index for
proper rotation pattern and additional information. (See footnote @.)
(See footnote +.)
60,000 Miles (100 000 km)

If Equipped: Replace passenger compartment air filter. If you drive regularly
under dusty conditions, the filter may require replacement more often.

Rotate tires. See ªTire Inspection and Rotationº in the Index for
proper rotation pattern and additional information. (See footnote @.)
(See footnote +.)

Inspect engine accessory drive belt.
An Emission Control Service.

Replace engine air cleaner filter.
An Emission Control Service.
ACTUAL
SERVICED BY:MILEAGE
DATE
ACTUAL
SERVICED BY:MILEAGE
DATE

Scheduled Maintenance
7-13
67,500 Miles (112 500 km)

Rotate tires. See ªTire Inspection and Rotationº in the Index for
proper rotation pattern and additional information. (See footnote @.)
(See footnote +.)
75,000 Miles (125 000 km)

Inspect engine air cleaner filter if you are driving in dusty conditions.
Replace filter if necessary.
An Emission Control Service. (See footnote
.)
If Equipped: Replace passenger compartment air filter. If you drive regularly
under dusty conditions, the filter may require replacement more often.
Rotate tires. See ªTire Inspection and Rotationº in the Index for
proper rotation pattern and additional information. (See footnote @.)
(See footnote +.)
ACTUAL
SERVICED BY:MILEAGE
DATE
ACTUAL
SERVICED BY:MILEAGE
DATE

Scheduled Maintenance
7-14
82,500 Miles (137 500 km)

Rotate tires. See ªTire Inspection and Rotationº in the Index for
proper rotation pattern and additional information. (See footnote @.)
(See footnote +.)
90,000 Miles (150 000 km)

If Equipped: Replace passenger compartment air filter. If you drive regularly
under dusty conditions, the filter may require replacement more often.

Replace engine air cleaner filter.
An Emission Control Service.

Rotate tires. See ªTire Inspection and Rotationº in the Index for
proper rotation pattern and additional information. (See footnote @.)
(See footnote +.)
97,500 Miles (162 500 km)

Rotate tires. See ªTire Inspection and Rotationº in the Index for
proper rotation pattern and additional information. (See footnote @.)
(See footnote +.)
ACTUAL
SERVICED BY:MILEAGE
DATE
ACTUAL
SERVICED BY:MILEAGE
DATE
ACTUAL
SERVICED BY:MILEAGE
DATE

Scheduled Maintenance
7-15
100,000 Miles (166 000 km)

Inspect spark plug wires.
An Emission Control Service.

Replace spark plugs.
An Emission Control Service.

Change automatic transaxle fluid and filter if the vehicle is mainly driven
under one or more of these conditions:
± In heavy city traffic where the outside temperature regularly
reaches 90
F (32
C) or higher.
± In hilly or mountainous terrain.
± When doing frequent trailer towing.
± Uses such as found in taxi, police or delivery service.
If you haven't used your vehicle under severe service conditions listed
previously and, therefore, haven't changed your automatic transaxle fluid,
change both the fluid and filter.
150,000 Miles (240 000 km)
Drain, flush and refill cooling system (or every 60 months since last service,
whichever occurs first). See ªEngine Coolantº in the Index for what to use.
Inspect hoses. Clean radiator, condenser, pressure cap and neck. Pressure test
the cooling system and pressure cap.
An Emission Control Service.
ACTUAL
SERVICED BY:MILEAGE
DATE
ACTUAL
SERVICED BY:MILEAGE
DATE

7-23
Part E: Maintenance Record
After the scheduled services are performed, record the date, odometer reading and who performed the service in the
boxes provided after the maintenance interval. Any additional information from ªOwner Checks and Servicesº or
ªPeriodic Maintenanceº can be added on the following record pages. Also, you should retain all maintenance receipts.
Your owner information portfolio is a convenient place to store them.
Maintenance Record
DATEODOMETER
READINGSERVICED BYMAINTENANCE PERFORMED

8-8
For prompt assistance when calling, please have the
following available to give to the advisor:

Vehicle Identification Number (VIN)

License plate number

Vehicle color

Vehicle location

Telephone number where you can be reached

Vehicle mileage

Description of problem
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
Roadside Assistance program accessible from anywhere
in Canada or the United States. Please refer to the
Warranty and Owner Assistance Information book or
call 1
-800-268-6800 for emergency services.
Courtesy Transportation
Chevrolet has always exemplified quality and value
in its offering of motor vehicles. To enhance your
ownership experience, we and our participating dealers
are proud to offer Courtesy Transportation, a customer
support program for new vehicles.
The Courtesy Transportation program is offered to
retail purchase/lease customers in conjunction with
the Bumper
-to-Bumper coverage provided by the
New Vehicle Limited Warranty. Several transportation
options are available when warranty repairs are
required. This will reduce your inconvenience during
warranty repairs.
Plan Ahead When Possible
When your vehicle requires warranty service, you
should contact your dealer and request an appointment.
By scheduling a service appointment and advising your
service consultant of your transportation needs, your
dealer can help minimize your inconvenience. If your
vehicle cannot be scheduled into the service department
immediately, keep driving it until it can be scheduled for
service, unless, of course, the problem is safety
-related.
If it is, please call your dealership, let them know this,
and ask for instructions.

8-9
If the dealer requests that you simply drop the vehicle
off for service, you are urged to do so as early in the
work day as possible to allow for same day repair.
Transportation Options
Warranty service can generally be completed while you
wait. However, if you are unable to wait Chevrolet helps
minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your dealer can offer you one of the following:
Shuttle Service
Participating dealers can provide you with shuttle service
to get you to your destination with minimal interruption
of your daily schedule. This includes a one way shuttle
ride to a destination up to 10 miles from the dealership.
Public Transportation or Fuel Reimbursement
If your vehicle requires overnight warranty repairs,
reimbursement up to $30 per day (five days maximum)
may be available for the use of public transportation
such as taxi or bus. In addition, should you
arrange transportation through a friend or relative,
reimbursement for reasonable fuel expenses up to
$10 per day (five day maximum) may be available.
Claim amounts should reflect actual costs and be
supported by original receipts.Courtesy Rental Vehicle
When your vehicle is unavailable due to overnight
warranty repairs, your dealer may arrange to provide
you with a courtesy rental vehicle or reimburse you
for a rental vehicle you obtained, at actual cost, up to
a maximum of $30.00 per day supported by receipts.
This requires that you sign and complete a rental
agreement and meet state, local and rental vehicle
provider requirements. Requirements vary and may
include minimum age requirements, insurance coverage,
credit card, etc. You are responsible for fuel usage
charges and may also be responsible for taxes, levies,
usage fees, excessive mileage or rental usage beyond the
completion of the repair.
Generally it is not possible to provide a like
-vehicle as
a courtesy rental.
Additional Program Information
Courtesy Transportation is available during the
Bumper
-to-Bumper warranty coverage period,
but it is not part of the New Vehicle Limited Warranty.
A separate booklet entitled ªWarranty and Owner
Assistance Informationº furnished with each new
vehicle provides detailed warranty coverage information.

8-12
SERVICE PUBLICATIONS ORDERING INFORMATION
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle, suspension,
brakes, electrical, steering, body, etc.
RETAIL SELL PRICE: $120.00
Transmission, Transaxle, Transfer Case
Unit Repair Manual
This manual provides information on unit repair
service procedures, adjustments and specifications
for GM transmissions, transaxles and transfer cases.
RETAIL SELL PRICE: $50.00
Service Bulletins
Service Bulletins give technical service information
needed to knowledgeably service General Motors cars
and trucks. Each bulletin contains instructions to assist
in the diagnosis and service of your vehicle.
Owner's Information
Owner publications are written specifically for owners
and intended to provide basic operational information
about the vehicle. The owner's manual will include the
Maintenance Schedule for all models.
In
-Portfolio: Includes a Portfolio, Owner's Manual and
Warranty Booklet.
RETAIL SELL PRICE: $35.00
Without Portfolio: Owner's Manual only.
RETAIL SELL PRICE: $25.00
Current and Past Model Order Forms
Service Publications are available for current and
past model GM vehicles. To request an order form,
please specify year and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123 ± Monday-Friday 8:00 AM ± 6:00 PM Eastern TimeVisit Helm, Inc. on the World Wide Web at: www.helminc.com For Credit Card Orders Only (VISA-MasterCard-Discover)
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without Note to Canadian Customers: All listed prices are quoted in U.S. funds.
incurring obligation. Allow ample time for delivery. Canadian residents are to make checks payable in U.S. funds.