instrument panel CHEVROLET IMPALA 2002 8.G Service Manual

6-65
Mini Fuses Description
TRK/
ROOF BRPTrunk Lamps, Headliner Lamps
HVAC BLO HVAC Blower Relay
I/P BRP Instrument Panel Footwell Lamps,
Glovebox Lamps
HTD MIR Heated Mirrors
BRK SW Brake Switch
HAZ SW Hazard Switch
REAR PRK LP Rear Parking Lamps
AUX PWR Accessory Power Outlet (Battery)
C/LTR Cigarette Lighter
RADIO Radio, Radio Amplifier
FRT PARK LP Front Parking Lamps,
Instrumentation Lighting Circuit Relay Description
PARK
LP RELAYParking Lamp Relay
BACK UP
LP RELAYBack
-up Lamps Relay
BATT RUN
DOWN
PROTECTION
RELAYBattery Run Down
Protection Relay
REAR
DEFOG RELAYRear Defogger Relay,
Heated Mirror Relay
Circuit Breaker Description
POWER
SEATS BRKRPower Seat Circuit Breaker
REAR
DEFOG BRKRRear Defogger Breaker

8-3
STEP TWO -- If after contacting a member of
dealership management, it appears your concern cannot
be resolved by the dealership without further help,
contact the Chevrolet Customer Assistance Center by
calling 1-800-222-1020. In Canada, contact GM of Canada
Customer Communication Centre in Oshawa by calling
1-800-263-3777 (English) or 1-800-263-7854 (French).
We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have the
following information available to give the Customer
Assistance Representative:

Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate
at the top left of the instrument panel and visible
through the windshield.)

Dealership name and location

Vehicle delivery date and present mileage
When contacting Chevrolet, please remember that
your concern will likely be resolved at a dealer's facility.
That is why we suggest you follow Step One first if
you have a concern.STEP THREE -- Both General Motors and your
dealer are committed to making sure you are
completely satisfied with your new vehicle. However,
if you continue to remain unsatisfied after following the
procedure outlined in Steps One and Two, you should
file with the GM/BBB Auto Line Program to enforce
any additional rights you may have. Canadian owners
refer to your Warranty and Owner Assistance
Information booklet for information on the Canadian
Motor Vehicle Arbitration Plan (CAMVAP).
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business Bureaus
to settle automotive disputes regarding vehicle repairs or
the interpretation of the New Vehicle Limited Warranty.
Although you may be required to resort to this informal
dispute resolution program prior to filing a court action,
use of the program is free of charge and your case will
generally be heard within 40 days. If you do not agree
with the decision given in your case, you may reject it
and proceed with any other venue for relief available
to you.