service schedule CHEVROLET IMPALA 2008 9.G User Guide

Maintenance Record
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. SeeMaintenance Requirements on page 6-2. Any additional
information fromOwner Checks and Services on page 6-8can be added on the following record pages. You should
retain all maintenance receipts.
Maintenance Record
DateOdometer
ReadingServiced ByMaintenanceIor
MaintenanceIIServices Performed
6-15

Online Owner Center
Online Owner Center
(United States only)
The Owner Center is a resource for your GM ownership
needs. Specic vehicle information can be found in
one place.
The Online Owner Center allows you to:
Get e-mail service reminders.
Access information about your specic vehicle,
including tips and videos and an electronic
version of this owner manual.
Keep track of your vehicle’s service history and
maintenance schedule.
Find GM dealers/retailers for service nationwide.
Receive special promotions and privileges only
available to members.
Refer to www.MyGMLink.com on the web for updated
information and to register your vehicle.
My GM Canada (Canada only)
My GM Canada is a password-protected section of
gmcanada.com where you can save information on
GM vehicles, get personalized offers, and use handy
tools and forms with greater ease.
Here are a few of the valuable tools and services you
will have access to:
My Showroom: Find and save information on
vehicles and current offers in your area.
My Dealers/Retailers: Save details such as
address and phone number for each of your
preferred GM Dealers or Retailers.
My Driveway: Receive service reminders and
helpful advice on owning and maintaining
your vehicle.
My Preferences: Manage your prole,
subscribe to E-News and use tools and forms
with greater ease.
To sign up to My GM Canada, visit the My GM Canada
section within www.gmcanada.com.
7-4

Towing and Road Service Exclusions
Specically excluded from Roadside Assistance
coverage are towing or services for vehicles operated
on a non-public roadway or highway, nes, impound
towing caused by a violation of local, Municipal, State,
Provincial, or Federal law, and mounting, dismounting or
changing of snow tires, chains, or other traction devices.
Roadside Assistance is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
Chevrolet and General Motors of Canada Limited
reserve the right to make any changes or discontinue
the Roadside Assistance program at any time without
notication.
Scheduling Service Appointments
When your vehicle requires warranty service, contact
your dealer/retailer and request an appointment.
By scheduling a service appointment and advising your
service consultant of your transportation needs, your
dealer/retailer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related. If it is, please call your dealership/retailer,
let them know this, and ask for instructions.If the dealer/retailer requests that you simply drop the
vehicle off for service, you are urged to do so as early in
the work day as possible to allow for the same day repair.
Courtesy Transportation
To enhance your ownership experience, we and our
participating dealers are proud to offer Courtesy
Transportation, a customer support program for vehicles
with the Bumper to Bumper (Base Warranty Coverage
period in Canada) and extended powertrain warranty
in both the U.S. and Canada.
Several courtesy transportation options are available to
assist in reducing your inconvenience when warranty
repairs are required.
Courtesy Transportation is not a part of the New Vehicle
Limited Warranty. A separate booklet entitled “Warranty
and Owner Assistance Information” furnished with
each new vehicle provides detailed warranty coverage
information.
7-9

Transportation Options
Warranty service can generally be completed while you
wait. However, if you are unable to wait, GM helps
to minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your dealer can offer you one of the following:
Shuttle Service
Shuttle service is the preferred means of offering
Courtesy Transportation. Dealers may provide you with
shuttle service to get you to your destination with
minimal interruption of your daily schedule. This includes
one-way or round trip shuttle service within reasonable
time and distance parameters of the dealer’s area.
Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs,
and public transportation is used instead of the
dealer’s shuttle service, the expense must be
supported by original receipts and can only be up to the
maximum amount allowed by GM for shuttle service.
In addition, for U.S. customers, should you arrange
transportation through a friend or relative, limited
reimbursement for reasonable fuel expenses may be
available. Claim amounts should reect actual
costs and be supported by original receipts.See your dealer for information regarding the
allowance amounts for reimbursement of fuel or
other transportation costs.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle
that you obtain if your vehicle is kept for an overnight
warranty repair. Rental reimbursement will be limited
and must be supported by original receipts. This
requires that you sign and complete a rental agreement
and meet state/provincial, local, and rental vehicle
provider requirements. Requirements vary and may
include minimum age requirements, insurance coverage,
credit card, etc. You are responsible for fuel usage
charges and may also be responsible for taxes, levies,
usage fees, excessive mileage, or rental usage
beyond the completion of the repair.
It may not be possible to provide a like-vehicle as a
courtesy rental.
Additional Program Information
All program options, such as shuttle service, may not be
available at every dealer. Please contact your dealer
for specic information about availability. All Courtesy
Transportation arrangements will be administered
by appropriate dealer personnel.
7-10

Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your
vehicle has a safety defect, notify Transport Canada
immediately, in addition to notifying General Motors of
Canada Limited. Call them at 1-800-333-0510 or write to:
Transport Canada
Road Safety Branch
2780 Sheffield Road
Ottawa, Ontario K1B 3V9
Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport Canada) in
a situation like this, please notify General Motors.
Call 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call 1-800-263-3777 (English) or
1-800-263-7854 (French), or write:
General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle suspension,
brakes, electrical, steering, body, etc.
Service Bulletins
Service Bulletins’ give additional technical service
information needed to knowledgeably service General
Motors cars and trucks. Each bulletin contains
instructions to assist in the diagnosis and service of
your vehicle.
Owner Information
Owner publications are written specically for owners
and intended to provide basic operational information
about the vehicle. The owner manual includes the
Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00 (U.S.) plus processing fee
Without Portfolio: Owner Manual only.
RETAIL SELL PRICE: $25.00 (U.S.) plus processing fee
7-15

Locks
Automatic Door Lock....................................2-12
Delayed Locking..........................................2-11
Door..........................................................2-10
Lockout Protection.......................................2-13
Power Door................................................2-11
Programmable Automatic Door Unlock............2-12
Rear Door Security Locks.............................2-12
Loss of Control...............................................4-12
Lumbar
Manual Controls............................................ 1-3
M
Maintenance Schedule
Additional Required Services........................... 6-6
At Each Fuel Fill........................................... 6-9
At Least Once a Month.................................. 6-9
At Least Once a Year..................................6-10
Introduction.................................................. 6-2
Maintenance Footnotes.................................. 6-7
Maintenance Record....................................6-15
Maintenance Requirements............................. 6-2
Normal Maintenance Replacement Parts.........6-13
Owner Checks and Services........................... 6-8
Recommended Fluids and Lubricants.............6-12Maintenance Schedule (cont.)
Scheduled Maintenance................................. 6-4
Using.......................................................... 6-2
Your Vehicle and the Environment................... 6-2
Malfunction Indicator Light................................3-39
Manual Lumbar Controls.................................... 1-3
Manual Seats................................................... 1-2
Manual, Using.................................................... iii
Message
DIC Warnings and Messages........................3-52
Mirror Reading Lamps.....................................3-19
Mirrors
Automatic Dimming Rearview with OnStar
®.....2-36
Manual Rearview Mirror................................2-35
Manual Rearview Mirror with OnStar
®.............2-36
Outside Convex Mirror.................................2-37
Outside Power Heated Mirrors.......................2-37
Outside Power Mirrors..................................2-37
MP3 .............................................................3-80
MyGMLink.com................................................ 7-4
N
Navigation System, Privacy..............................7-18
New Vehicle Break-In......................................2-21
Normal Maintenance Replacement Parts............6-13
8

S
Safety Belt
Reminder Light............................................3-30
Safety Belts
Care of......................................................5-93
How to Wear Safety Belts Properly................1-15
Lap Belt.....................................................1-29
Lap-Shoulder Belt........................................1-24
Safety Belt Extender....................................1-30
Safety Belt Use During Pregnancy.................1-29
Safety Belts Are for Everyone.......................1-10
Safety Warnings and Symbols.............................. iii
Scheduled Maintenance..................................... 6-4
Seats
Center Seat.................................................. 1-8
Head Restraints............................................ 1-7
Heated Seats............................................... 1-4
Manual Lumbar............................................. 1-3
Power Seats................................................. 1-3
Reclining Seatbacks...................................... 1-4
Split Folding Rear Seat.................................. 1-8
Securing a Child Restraint
Center Front Seat Position............................1-50
Rear Seat Position......................................1-47
Right Front Seat Position..............................1-50
Security Light.................................................3-42Service........................................................... 5-3
Accessories and Modications......................... 5-3
Adding Equipment to the Outside of
Your Vehicle.............................................. 5-5
California Pershlorate Materials Requirements..... 5-4
California Proposition 65 Warning.................... 5-4
Doing Your Own Work................................... 5-4
Engine Soon Light.......................................3-39
Publications Ordering Information...................7-15
Service, Scheduling Appointments....................... 7-9
Servicing Your Airbag-Equipped Vehicle..............1-66
Sheet Metal Damage.......................................5-96
Shifting Into Park (P).......................................2-30
Shifting Out of Park (P)...................................2-32
Signals, Turn and Lane-Change.......................... 3-8
Spare Tire
Compact....................................................5-89
Installing....................................................5-81
Removing
...................................................5-79
Storing.......................................................5-87
Specications, Capacities...............................5-103
Speedometer..................................................3-29
Split Folding Rear Seat..................................... 1-8
StabiliTrak
®Control Indicator Light, Electronic......3-36
Start Vehicle, Remote....................................... 2-8
Starting the Engine.........................................2-23
Steering.......................................................... 4-9
11