service schedule CHEVROLET IMPALA 2010 9.G User Guide

Scheduled Maintenance
Service MaintenanceIMaintenanceII
Change engine oil and filter. Reset oil life system.••
Engine coolant level check.••
Windshield washer fluid level check.••
Tire inflation pressures check.••
Tire wear inspection.••
Rotate tires.••
Fluids visual leak check.••
Engine air cleaner filter inspection (vehicles driven in dusty conditions only).••
Brake system inspection.••
Steering and suspension inspection.•
Engine cooling system inspection.•
Windshield wiper blades inspection.•
Body components lubrication.•
Restraint system components check.•
Passenger compartment air filter replacement.•
Engine air cleaner filter inspection (vehicles not driven in dusty conditions).•
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Maintenance RecordAfter the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. Retain all maintenance receipts.
Maintenance Record
DateOdometer
ReadingServiced By Services Performed
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Online Owner CenterOnline Owner Center (U.S.) —
www.gmownercenter.com/chevroletInformation and services customized for your specific
vehicle — all in one convenient place.•
Digital owner manual, warranty information,
and more
•
Online service and maintenance records
•
Find Chevrolet dealers for service nationwide
•
Exclusive privileges and offers
•
Recall notices for your specific vehicle
•
OnStar
®
and GM Cardmember Services Earnings
summaries
Other Helpful Links:Chevrolet — www.chevrolet.com
Chevrolet Merchandise — www.chevymall.com
Help Center — www.chevrolet.com/helpcenter•
FAQ
•
Contact Us
My GM Canada (Canada) — www.gm.caMy GM Canada is a password-protected section of
www.gm.ca where you can save information on
GM vehicles, get personalized offers, and use handy
tools and forms with greater ease.
Here are a few of the valuable tools and services you
will have access to:•
My Showroom: Find and save information on
vehicles and current offers in your area.
•
My Dealers/Retailers: Save details such as address
and phone number for each of your preferred
GM dealers/retailers.
•
My Driveway: Access quick links to parts and
service estimates, check trade-in values, or
schedule a service appointment by adding the
vehicles you own to your driveway profile.
•
My Preferences: Manage your profile and use tools
and forms with greater ease.
To sign up, visit the My GM Canada section within
www.gm.ca.
8-5

Scheduling Service AppointmentsWhen your vehicle requires warranty service, contact
your dealer/retailer and request an appointment.
By scheduling a service appointment and advising your
service consultant of your transportation needs, your
dealer/retailer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related. If it is, please call your dealership/retailer,
let them know this, and ask for instructions.
If the dealer/retailer requests you to bring the vehicle for
service, you are urged to do so as early in the work
day as possible to allow for the same day repair.
Courtesy Transportation ProgramTo enhance your ownership experience, we and
our participating dealers are proud to offer Courtesy
Transportation, a customer support program for vehicles
with the New Vehicle Limited Warranty (Base Warranty
Coverage period in Canada) and extended powertrain,
and hybrid specific warranty in both the U.S. and
Canada.
Several courtesy transportation options are available to
assist in reducing your inconvenience when warranty
repairs are required.
Courtesy Transportation is not a part of the New Vehicle
Limited Warranty. A separate booklet entitled “Warranty
and Owner Assistance Information” furnished with
each new vehicle provides detailed warranty coverage
information.
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Transportation OptionsWarranty service can generally be completed while you
wait. However, if you are unable to wait, GM helps
to minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your dealer can offer you one of the following:Shuttle ServiceShuttle service is the preferred means of offering
Courtesy Transportation. Dealers may provide you with
shuttle service to get you to your destination with
minimal interruption of your daily schedule. This includes
one-way or round trip shuttle service within reasonable
time and distance parameters of the dealer’s area.Public Transportation or Fuel
ReimbursementIf your vehicle requires overnight warranty repairs, and
public transportation is used instead of the dealer’s
shuttle service, the expense must be supported by
original receipts and can only be up to the maximum
amount allowed by GM for shuttle service. In addition, for
U.S. customers, should you arrange transportation
through a friend or relative, limited reimbursement for
reasonable fuel expenses may be available. Claim
amounts should reflect actual costs and be supported by
original receipts. See your dealer for information
regarding the allowance amounts for reimbursement of
fuel or other transportation costs.
Courtesy Rental VehicleYour dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle
that you obtain if your vehicle is kept for an overnight
warranty repair. Rental reimbursement will be limited
and must be supported by original receipts. This
requires that you sign and complete a rental agreement
and meet state/provincial, local, and rental vehicle
provider requirements. Requirements vary and may
include minimum age requirements, insurance coverage,
credit card, etc. You are responsible for fuel usage
charges and may also be responsible for taxes, levies,
usage fees, excessive mileage, or rental usage
beyond the completion of the repair.
It may not be possible to provide a like-vehicle as a
courtesy rental.Additional Program InformationAll program options, such as shuttle service, may not be
available at every dealer. Please contact your dealer
for specific information about availability. All Courtesy
Transportation arrangements will be administered
by appropriate dealer personnel.
General Motors reserves the right to unilaterally modify,
change or discontinue Courtesy Transportation at
any time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described
herein at its sole discretion.
8-12

Service Publications Ordering
InformationService ManualsService Manuals have the diagnosis and repair
information on engines, transmission, axle suspension,
brakes, electrical, steering, body, etc.Service BulletinsService Bulletins give additional technical service
information needed to knowledgeably service
General Motors cars and trucks. Each bulletin contains
instructions to assist in the diagnosis and service of
your vehicle.
Owner InformationOwner publications are written specifically for owners
and intended to provide basic operational information
about the vehicle. The owner manual includes the
Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00 (U.S.) plus processing fee
Without Portfolio: Owner Manual only.
RETAIL SELL PRICE: $25.00 (U.S.) plus processing feeCurrent and Past Model Order FormsTechnical Service Bulletins and Manuals are available
for current and past model GM vehicles. To request
an order form, specify year and model name of
the vehicle.
8-17

Lights (cont.)
Security .....................................................4-35
Tire Pressure . . ............................................4-31
Traction Control System (TCS) Warning..........4-28
Loading Your Vehicle.......................................5-20
Locks
Automatic Door Lock....................................3-10
Delayed Locking..........................................3-10
Door . . . ........................................................ 3-9
Lockout Protection.......................................3-12
Power Door . . . . ............................................3-10
Programmable Automatic Door Unlock............3-11
Rear Door Security Locks . . . . . ........................3-11
Loss of Control...............................................5-11
Lower Anchors and Tethers for Children . ............2-43
Lumbar
Manual Controls............................................ 2-5
M
Maintenance Schedule
Maintenance Record....................................7-13
Maintenance Replacement Parts....................7-11
Owner Checks and Services........................... 7-8
Recommended Fluids and Lubricants . ............7-10
Scheduled Maintenance................................. 7-3
Malfunction Indicator Lamp...............................4-31
Manual Lumbar Controls.................................... 2-5Manual Seats................................................... 2-4
Map Lamps....................................................4-13
Message
DIC Warnings and Messages........................4-44
Mirrors
Automatic Dimming Rearview........................3-33
Manual Rearview.........................................3-33
Outside Convex Mirror.................................3-34
Outside Heated Mirrors................................3-34
Outside Power Mirrors..................................3-34
MP3 .............................................................4-68
N
Navigation System, Privacy..............................8-20
Net, Convenience...........................................3-42
New Vehicle Break-In......................................3-19
O
Odometer......................................................4-23
Off-Road
Recovery....................................................5-11
Oil
Engine.......................................................6-15
Engine Oil Life System.................................6-18
Pressure Light.............................................4-34
8

Safety Belts (cont.)
Lap Belt . ....................................................2-30
Lap-Shoulder Belt........................................2-25
Reminders..................................................4-23
Safety Belts Are for Everyone .......................2-12
Use During Pregnancy . ................................2-30
Safety Defects Reporting
Canadian Government..................................8-16
General Motors...........................................8-16
U.S. Government.........................................8-16
Safety Warnings and Symbols.............................. iv
Scheduled Maintenance..................................... 7-3
Scheduling Appointments . ................................8-11
Seats
Center Seat.................................................. 2-9
Head Restraints............................................ 2-2
Heated Seats............................................... 2-6
Manual Lumbar............................................. 2-5
Power Seats................................................. 2-5
Reclining Seatbacks...................................... 2-6
Split Folding Rear Seat................................2-10
Securing a Child Restraint
Center Front Seat Position............................2-52
Rear Seat Position......................................2-49
Right Front Seat Position..............................2-52Security
Light..........................................................4-35
Service........................................................... 6-3
Accessories and Modifications . . ....................... 6-3
Adding Equipment to the Outside of the
Vehicle..................................................... 6-5
Doing Your Own Work................................... 6-4
Engine Soon Lamp......................................4-31
Parts Identification Label . . . . . ..........................6-95
Publications Ordering Information . . .................8-17
Scheduling Appointments..............................8-11
Servicing Your Airbag-Equipped Vehicle..............2-72
Setting the Clock............................................4-58
Sheet Metal Damage.......................................6-94
Shifting
Out of Park................................................3-29
Shifting Into Park............................................3-28
Signals, Turn and Lane-Change . . . .
...................... 4-4
Spare Tire
Compact....................................................6-86
Installing....................................................6-77
Removing...................................................6-76
Storing.......................................................6-83
Specifications and Capacities . . . . . . . ...................6-100
Speedometer..................................................4-23
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