CHEVROLET IMPALA 2011 9.G Owners Manual

Black plate (3,1)Chevrolet Impala Owner Manual - 2011
Driving and Operating 9-3
Medical research shows that
alcohol in a person's system can
make crash injuries worse,
especially injuries to the brain,
spinal cord, or heart. This means
that when anyone who has been
drinking—driver or passenger —is
in a crash, that person's chance of
being killed or permanently disabled
is higher than if the person had not
been drinking.
Control of a Vehicle
The following three systems
help to control the vehicle while
driving —brakes, steering, and
accelerator. At times, as when
driving on snow or ice, it is easy to
ask more of those control systems
than the tires and road can provide.
Meaning, you can lose control of the
vehicle. See Traction Control
System (TCS) on page 9‑29.
Adding non‐dealer accessories
can affect vehicle performance.
See Accessories and Modifications
on page 10‑3.
Braking
See Brake System Warning Light on
page 5‑19.
Braking action involves perception
time and reaction time. Deciding to
push the brake pedal is perception
time. Actually doing it is
reaction time.
Average reaction time is about
three‐fourths of a second. But that
is only an average. It might be less
with one driver and as long as
two or three seconds or more with
another. Age, physical condition,
alertness, coordination, and
eyesight all play a part. So do
alcohol, drugs, and frustration.
But even in three‐fourths of a
second, a vehicle moving at
100 km/h (60 mph) travels
20 m (66 ft). That could be a lot of
distance in an emergency, so
keeping enough space between
the vehicle and others is important. And, of course, actual stopping
distances vary greatly with the
surface of the road, whether it is
pavement or gravel; the condition of
the road, whether it is wet, dry,
or icy; tire tread; the condition of the
brakes; the weight of the vehicle;
and the amount of brake force
applied.
Avoid needless heavy braking.
Some people drive in
spurts
—heavy acceleration
followed by heavy braking —rather
than keeping pace with traffic. This
is a mistake. The brakes might not
have time to cool between hard
stops. The brakes will wear out
much faster with a lot of heavy
braking. Keeping pace with the
traffic and allowing realistic following
distances eliminates a lot of
unnecessary braking. That means
better braking and longer brake life.

Black plate (4,1)Chevrolet Impala Owner Manual - 2011
9-4 Driving and Operating
If the engine ever stops while the
vehicle is being driven, brake
normally but do not pump the
brakes. If the brakes are pumped,
the pedal could get harder to push
down. If the engine stops, there will
still be some power brake assist but
it will be used when the brake is
applied. Once the power assist is
used up, it can take longer to stop
and the brake pedal will be harder
to push.
Adding non‐dealer accessories can
affect vehicle performance. See
Accessories and Modifications on
page 10‑3.Steering
Power Steering
If power steering assist is lost
because the engine stops or the
system is not functioning, the
vehicle can be steered but it will
take more effort.
Steering Tips
It is important to take curves at a
reasonable speed.
Traction in a curve depends on the
condition of the tires and the road
surface, the angle at which the
curve is banked, and vehicle speed.
While in a curve, speed is the one
factor that can be controlled.
If there is a need to reduce speed,
do it before entering the curve, while
the front wheels are straight.
Try to adjust the speed so you can
drive through the curve. Maintain a
reasonable, steady speed. Wait to
accelerate until out of the curve, and
then accelerate gently into the
straightaway.
Steering in Emergencies
There are times when steering can
be more effective than braking. For
example, you come over a hill and
find a truck stopped in your lane,
or a car suddenly pulls out from
nowhere, or a child darts out from
between parked cars and stops right
in front of you. These problems can
be avoided by braking—if you can
stop in time. But sometimes you
cannot stop in time because there is
no room. That is the time for
evasive action —steering around
the problem.
The vehicle can perform very well in
emergencies like these. First apply
the brakes —but, unless the vehicle
has antilock brakes, not enough to
lock the wheels. See Braking on
page 9‑3. It is better to remove as
much speed as possible from a

Black plate (5,1)Chevrolet Impala Owner Manual - 2011
Driving and Operating 9-5
collision. Then steer around the
problem, to the left or right
depending on the space available.
An emergency like this requires
close attention and a quick decision.
If holding the steering wheel at the
recommended 9 and 3 o'clock
positions, it can be turned a full
180 degrees very quickly without
removing either hand. But you have
to act fast, steer quickly, and just as
quickly straighten the wheel once
you have avoided the object.The fact that such emergency
situations are always possible is a
good reason to practice defensive
driving at all times and wear safety
belts properly.
Off-Road Recovery
The vehicle's right wheels can drop
off the edge of a road onto the
shoulder while driving.
If the level of the shoulder is only
slightly below the pavement,
recovery should be fairly easy. Ease
off the accelerator and then, if there
is nothing in the way, steer so thatthe vehicle straddles the edge of the
pavement. Turn the steering wheel
8 to 13 cm (3 to 5 inches), about
one-eighth turn, until the right front
tire contacts the pavement edge.
Then turn the steering wheel to go
straight down the roadway.
Loss of Control
Let us review what driving experts
say about what happens when the
three control systems
—brakes,
steering, and acceleration —do not
have enough friction where the tires
meet the road to do what the driver
has asked.
In any emergency, do not give up.
Keep trying to steer and constantly
seek an escape route or area of
less danger.

Black plate (6,1)Chevrolet Impala Owner Manual - 2011
9-6 Driving and Operating
Skidding
In a skid, a driver can lose control of
the vehicle. Defensive drivers avoid
most skids by taking reasonable
care suited to existing conditions,
and by not overdriving those
conditions. But skids are always
possible.
The three types of skids correspond
to the vehicle's three control
systems. In the braking skid, the
wheels are not rolling. In the
steering or cornering skid, too much
speed or steering in a curve causes
tires to slip and lose cornering force.
And in the acceleration skid, too
much throttle causes the driving
wheels to spin.
If the vehicle starts to slide, ease
your foot off the accelerator pedal
and quickly steer the way you want
the vehicle to go. If you start
steering quickly enough, the vehicle
may straighten out. Always be ready
for a second skid if it occurs.Of course, traction is reduced when
water, snow, ice, gravel, or other
material is on the road. For safety,
slow down and adjust your driving to
these conditions. It is important to
slow down on slippery surfaces
because stopping distance will be
longer and vehicle control more
limited.
While driving on a surface with
reduced traction, try to avoid
sudden steering, acceleration,
or braking, including reducing
vehicle speed by shifting to a lower
gear. Any sudden changes could
cause the tires to slide. You may not
realize the surface is slippery until
the vehicle is skidding. Learn to
recognize warning clues
—such as
enough water, ice, or packed snow
on the road to make a mirrored
surface —and slow down when you
have any doubt. If the vehicle has the Antilock Brake
System (ABS), remember: It helps
avoid only the braking skid. If the
vehicle does not have ABS, then in
a braking skid, where the wheels
are no longer rolling, release
enough pressure on the brakes to
get the wheels rolling again. This
restores steering control. Push the
brake pedal down steadily when you
have to stop suddenly. As long as
the wheels are rolling, you will have
steering control.

Black plate (7,1)Chevrolet Impala Owner Manual - 2011
Driving and Operating 9-7
Driving on Wet Roads
Rain and wet roads can reduce
vehicle traction and affect your
ability to stop and accelerate.
Always drive slower in these types
of driving conditions and avoid
driving through large puddles and
deep‐standing or flowing water.
{WARNING
Wet brakes can cause crashes.
They might not work as well in a
quick stop and could cause
pulling to one side. You could
lose control of the vehicle.
After driving through a large
puddle of water or a car/vehicle
wash, lightly apply the brake
pedal until the brakes work
normally.(Continued)
WARNING (Continued)
Flowing or rushing water creates
strong forces. Driving through
flowing water could cause your
vehicle to be carried away. If this
happens, you and other vehicle
occupants could drown. Do not
ignore police warnings and be
very cautious about trying to
drive through flowing water.
Hydroplaning
Hydroplaning is dangerous. Water
can build up under your vehicle's
tires so they actually ride on the
water. This can happen if the road is
wet enough and you are going fast
enough. When your vehicle is
hydroplaning, it has little or no
contact with the road.
There is no hard and fast rule about
hydroplaning. The best advice is to
slow down when the road is wet.
Other Rainy Weather Tips
Besides slowing down, other wet
weather driving tips include:
.Allow extra following distance.
.Pass with caution.
.Keep windshield wiping
equipment in good shape.
.Keep the windshield washer fluid
reservoir filled.
.Have good tires with proper
tread depth. SeeTires on
page 10‑38.
.Turn off cruise control.

Black plate (8,1)Chevrolet Impala Owner Manual - 2011
9-8 Driving and Operating
Highway Hypnosis
Always be alert and pay attention to
your surroundings while driving.
If you become tired or sleepy, find a
safe place to park your vehicle
and rest.
Other driving tips include:
.Keep the vehicle well ventilated.
.Keep interior temperature cool.
.Keep your eyes moving—scan
the road ahead and to the sides.
.Check the rearview mirror and
vehicle instruments often.
Hill and Mountain Roads
Driving on steep hills or through
mountains is different than driving
on flat or rolling terrain. Tips for
driving in these conditions include:
.Keep the vehicle serviced and in
good shape.
.Check all fluid levels and brakes,
tires, cooling system, and
transmission.
.Shift to a lower gear when going
down steep or long hills.
{WARNING
If you do not shift down, the
brakes could get so hot that they
would not work well. You would
then have poor braking or even
none going down a hill. You could
crash. Shift down to let the engine
assist the brakes on a steep
downhill slope.

Black plate (9,1)Chevrolet Impala Owner Manual - 2011
Driving and Operating 9-9
{WARNING
Coasting downhill in N (Neutral)
or with the ignition off is
dangerous. The brakes will have
to do all the work of slowing down
and they could get so hot that
they would not work well. You
would then have poor braking or
even none going down a hill. You
could crash. Always have the
engine running and the vehicle in
gear when going downhill.
.Stay in your own lane. Do not
swing wide or cut across the
center of the road. Drive at
speeds that let you stay in
your own lane.
.Top of hills: Be
alert—something could
be in your lane (stalled car,
accident).
.Pay attention to special road
signs (falling rocks area, winding
roads, long grades, passing or
no-passing zones) and take
appropriate action.
Winter Driving
Driving on Snow or Ice
Drive carefully when there is snow
or ice between the tires and the
road, creating less traction or
grip. Wet ice can occur at about
0°C (32°F) when freezing rain
begins to fall, resulting in even less
traction. Avoid driving on wet ice or
in freezing rain until roads can be
treated with salt or sand.
Drive with caution, whatever the
condition. Accelerate gently so
traction is not lost. Accelerating too
quickly causes the wheels to spin
and makes the surface under the
tires slick, so there is even less
traction. Try not to break the fragile traction.
If you accelerate too fast, the drive
wheels will spin and polish the
surface under the tires even more.
The
Antilock Brake System (ABS)
on page 9‑27 improves vehicle
stability during hard stops on
slippery roads, but apply the brakes
sooner than when on dry pavement.
Allow greater following distance on
any slippery road and watch for
slippery spots. Icy patches can
occur on otherwise clear roads in
shaded areas. The surface of a
curve or an overpass can remain icy
when the surrounding roads are
clear. Avoid sudden steering
maneuvers and braking while
on ice.
Turn off cruise control on
slippery surfaces.

Black plate (10,1)Chevrolet Impala Owner Manual - 2011
9-10 Driving and Operating
Blizzard Conditions
Being stuck in snow can be in a
serious situation. Stay with the
vehicle unless there is help nearby.
If possible, use theRoadside
Assistance Program on page 13‑7.
To get help and keep everyone in
the vehicle safe:
.Turn on the hazard warning
flashers.
.Tie a red cloth to an outside
mirror.
{WARNING
Snow can trap engine exhaust
under the vehicle. This may
cause exhaust gases to get
inside. Engine exhaust contains
Carbon Monoxide (CO) which
cannot be seen or smelled.
It can cause unconsciousness
and even death.
(Continued)
WARNING (Continued)
If the vehicle is stuck in the snow:
.Clear away snow from around
the base of your vehicle,
especially any that is blocking
the exhaust pipe.
.Check again from time to
time to be sure snow does
not collect there.
.Open a window about
5 cm (2 in) on the side of the
vehicle that is away from the
wind to bring in fresh air.
.Fully open the air outlets on
or under the instrument
panel.
.Adjust the climate control
system to a setting that
circulates the air inside the
vehicle and set the fan speed
to the highest setting.
See Climate Control System
in the Index.(Continued)
WARNING (Continued)
For more information about
carbon monoxide, see Engine
Exhaust on page 9‑24.
Snow can trap exhaust
gases under your vehicle.
This can cause deadly
CO (Carbon Monoxide) gas to
get inside. CO could overcome
you and kill you. You cannot see
it or smell it, so you might not
know it is in your vehicle. Clear
away snow from around the base
of your vehicle, especially any
that is blocking the exhaust.
Run the engine for short periods
only as needed to keep warm, but
be careful.
To save fuel, run the engine for only
short periods as needed to warm
the vehicle and then shut the
engine off and close the window
most of the way to save heat.

Black plate (11,1)Chevrolet Impala Owner Manual - 2011
Driving and Operating 9-11
Repeat this until help arrives
but only when you feel really
uncomfortable from the cold.
Moving about to keep warm
also helps.
If it takes some time for help to
arrive, now and then when you run
the engine, push the accelerator
pedal slightly so the engine runs
faster than the idle speed. This
keeps the battery charged to restart
the vehicle and to signal for help
with the headlamps. Do this as little
as possible to save fuel.
If the Vehicle is Stuck
Slowly and cautiously spin the
wheels to free the vehicle when
stuck in sand, mud, ice, or snow.
If the vehicle has a traction
system, it can often help to free
a stuck vehicle. Refer to the
vehicle's traction system in theIndex. If stuck too severely for the
traction system to free the vehicle,
turn the traction system off and use
the rocking method.
{WARNING
If the vehicle's tires spin at high
speed, they can explode, and you
or others could be injured. The
vehicle can overheat, causing an
engine compartment fire or other
damage. Spin the wheels as little
as possible and avoid going
above 55 km/h (35 mph) as
shown on the speedometer.
For information about using tire
chains on the vehicle, see Tire
Chains on page 10‑58.
Rocking the Vehicle to
Get it Out
Turn the steering wheel left and
right to clear the area around the
front wheels. Turn off any traction or
stability system. Shift back and forth
between R (Reverse) and a forward
gear, spinning the wheels as little as
possible. To prevent transmission
wear, wait until the wheels stop
spinning before shifting gears.
Release the accelerator pedal while
shifting, and press lightly on the
accelerator pedal when the
transmission is in gear. Slowly
spinning the wheels in the forward
and reverse directions causes a
rocking motion that could free the
vehicle. If that does not get the
vehicle out after a few tries, it might
need to be towed out. If the vehicle
does need to be towed out, see
Towing the Vehicle on page 10‑74.

Black plate (12,1)Chevrolet Impala Owner Manual - 2011
9-12 Driving and Operating
Vehicle Load Limits
It is very important to know how
much weight your vehicle can
carry. Two labels on your vehicle
show how much weight it may
properly carry, the Tire and
Loading Information label and
the Vehicle Certification label.
{WARNING
Do not load the vehicle
any heavier than the
Gross Vehicle Weight
Rating (GVWR), or either the
maximum front or rear Gross
Axle Weight Rating (GAWR).
If you do, parts on the vehicle
can break, and it can change
the way the vehicle handles.
These could cause you to
lose control and crash.
Also, overloading can shorten
the life of the vehicle.
Tire and Loading Information
Label
Label Example
A vehicle-specific Tire and
Loading Information label is
attached to the vehicle's center
pillar (B-pillar). With the driver
door open, you will find the
label attached below the
door lock post (striker). The
Tire and Loading Information
label lists the number of
occupant seating positions (A), and the maximum vehicle
capacity weight (B) in kilograms
and pounds. The vehicle
capacity weight includes the
weight of all occupants, cargo,
and all nonfactory‐installed
options.
The Tire and Loading
Information label also lists
the tire size of the original
equipment tires (C) and the
recommended cold tire inflation
pressures (D). For more
information on tires and inflation,
see
Tires on page 10‑38 and
Tire Pressure on page 10‑44 .
There is also important loading
information on the Certification
label. It tells you the Gross
Vehicle Weight Rating (GVWR)
and the Gross Axle Weight
Rating (GAWR) for the front and
rear axle, see “Certification
Label” later in this section.