ESP CHEVROLET IMPALA 2011 9.G Owner's Manual

Black plate (31,1)Chevrolet Impala Owner Manual - 2011
Driving and Operating 9-31
Adding non‐dealer accessories can
affect the vehicle's performance.
SeeAccessories and Modifications
on page 10‑3 for more information.
Electronic Stability
Control (ESC)
Your vehicle may have an Electronic
Stability Control (ESC) system
which combines antilock brake,
traction, and stability control
systems and helps the driver
maintain directional control of the
vehicle in most driving conditions.
When you first start your vehicle
and begin to drive away, the system
performs several diagnostic checks
to ensure there are no problems.
You may hear or feel the system
working. This is normal and does
not mean there is a problem with
your vehicle. The system should
initialize before the vehicle reaches
32 km/h (20 mph). If the system fails to turn on or
activate, the ESC/TCS light will be
on solid, and the SERVICE
STABILITRAK message will be
displayed.
For more information, see
Ride
Control System Messages on
page 5‑32.
This light will flash on the instrument
panel cluster when the ESC system
is both on and activated.
You may also feel or hear the
system working; this is normal.
When the light is on solid and the
SERVICE STABILITRAK message
is displayed, the system will not
assist the driver in maintaining
directional control of the vehicle. Adjust your driving accordingly. See
Ride Control System Messages on
page 5‑32.
The Electronic Stability
Control (ESC) system is
automatically enabled whenever you
start your vehicle. To assist the
driver with vehicle directional
control, especially in slippery road
conditions, you should always leave
the system on. But, you can turn
ESC off if you ever need to.
If the vehicle is in cruise control
when the system begins to assist
the driver maintain directional
control of the vehicle, the ESC/TCS
light will flash and the cruise control
will automatically disengage. When
road conditions allow you to use

Black plate (42,1)Chevrolet Impala Owner Manual - 2011
9-42 Driving and Operating
Driving with a Trailer
Towing a trailer requires a certain
amount of experience. Get to know
the rig before setting out for the
open road. Get acquainted with the
feel of handling and braking with the
added weight of the trailer. And
always keep in mind that the vehicle
you are driving is now longer and
not as responsive as the vehicle is
by itself.
Before starting, check all trailer hitch
parts and attachments, safety
chains, electrical connectors, lamps,
tires and mirror adjustments. If the
trailer has electric brakes, start the
vehicle and trailer moving and then
apply the trailer brake controller by
hand to be sure the brakes are
working. This checks the electrical
connection at the same time.
During the trip, check occasionally
to be sure that the load is secure,
and that the lamps and any trailer
brakes are still working.
Following Distance
Stay at least twice as far behind the
vehicle ahead as you would when
driving the vehicle without a trailer.
This can help to avoid situations
that require heavy braking and
sudden turns.
Passing
More passing distance is needed
when towing a trailer. Because the
rig is longer, it is necessary to go
much farther beyond the passed
vehicle before returning to the lane.
Backing Up
Hold the bottom of the steering
wheel with one hand. Then, to move
the trailer to the left, move that hand
to the left. To move the trailer to the
right, move your hand to the right.
Always back up slowly and,
if possible, have someone
guide you.
Making Turns
Notice:Making very sharp turns
while trailering could cause the
trailer to come in contact with the
vehicle. The vehicle could be
damaged. Avoid making very
sharp turns while trailering.
When turning with a trailer, make
wider turns than normal. Do this so
the trailer will not strike soft
shoulders, curbs, road signs, trees
or other objects. Avoid jerky or
sudden maneuvers. Signal well in
advance.
Turn Signals When Towing a
Trailer
The arrows on the instrument panel
flash whenever signaling a turn or
lane change. Properly hooked up,
the trailer lamps also flash, telling
other drivers the vehicle is turning,
changing lanes or stopping.
When towing a trailer, the arrows
on the instrument panel flash for
turns even if the bulbs on the
trailer are burned out.

Black plate (44,1)Chevrolet Impala Owner Manual - 2011
9-44 Driving and Operating
Maintenance When Trailer
Towing
The vehicle needs service more
often when pulling a trailer. See
Scheduled Maintenance on
page 11‑2for more information.
Things that are especially important
in trailer operation are automatic
transmission fluid, engine oil, belts,
cooling system and brake system.
It is a good idea to inspect these
before and during the trip.
Check periodically to see that all
hitch nuts and bolts are tight.
Engine Cooling When Trailer
Towing
The cooling system may temporarily
overheat during severe operating
conditions. See Engine Overheating
on page 10‑19.
Changing a Tire When Trailer
Towing
If the vehicle gets a flat tire while
towing a trailer, be sure to secure
the trailer and disconnect it from the
vehicle before changing the tire.
Trailer Towing
{WARNING
The driver can lose control when
pulling a trailer if the correct
equipment is not used or the
vehicle is not driven properly.
For example, if the trailer is too
heavy, the brakes may not work
well —or even at all. The driver
and passengers could be
seriously injured. The vehicle may
also be damaged; the resulting
repairs would not be covered by
the vehicle warranty. Pull a trailer
only if all the steps in this section
have been followed.
(Continued)
WARNING (Continued)
Ask your dealer for advice and
information about towing a trailer
with the vehicle.
Notice: Pulling a trailer
improperly can damage the
vehicle and result in costly
repairs not covered by the
vehicle warranty. To pull a trailer
correctly, follow the advice in this
section and see your dealer for
important information about
towing a trailer with the vehicle.
The vehicle can tow a trailer if it is
equipped with the proper trailer
towing equipment. To identify the
trailering capacity of the vehicle,
read the information in “Weight of
the Trailer” that appears later in this
section. Trailering is different than
just driving the vehicle by itself.
Trailering means changes in
handling, acceleration, braking,
durability and fuel economy.

Black plate (12,1)Chevrolet Impala Owner Manual - 2011
10-12 Vehicle Care
Notice:Too much or too
little fluid can damage the
transmission. Too much can
mean that some of the fluid could
come out and fall on hot engine
parts or exhaust system parts,
starting a fire. Too little fluid
could cause the transmission to
overheat. Be sure to get an
accurate reading if checking the
transmission fluid.
Wait at least 30 minutes before
checking the transmission fluid level
if you have been driving:
.When outside temperatures are
above 32°C (90°F).
.At high speed for quite a while.
.In heavy traffic —especially in
hot weather.
.While pulling a trailer.
To get the right reading, the fluid
should be at normal operating
temperature, which is 82°C to
93°C (180°F to 200°F). Get the vehicle warmed up by
driving about 24 km (15 mi) when
outside temperatures are above
10°C (50°F). If it is colder than
10°C (50°F), the vehicle may have
to be driven longer.
Checking the Fluid Level
Prepare your vehicle as follows:
1. Park the vehicle on a level
place. Keep the engine running.
2. With the parking brake applied, place the shift lever in P (Park).
3. With your foot on the brake pedal, move the shift lever
through each gear range,
pausing for about three seconds
in each range. Then, position the
shift lever in P (Park).
4. Let the engine run at idle for three to five minutes. Then, without shutting off the
engine, follow these steps:
1. Pull out the dipstick and wipe it
with a clean rag or paper towel.
The transmission fluid dipstick
handle is the black loop with this
symbol on it. It is located near
the rear of the engine
compartment.
See Engine Compartment
Overview on page 10‑6 for more
information on location.
2. Push it back in all the way, wait three seconds, and then pull it
back out again.

Black plate (42,1)Chevrolet Impala Owner Manual - 2011
10-42 Vehicle Care
Belt:A rubber coated layer of
cords that is located between
the plies and the tread. Cords
may be made from steel or other
reinforcing materials.
Bead
:The tire bead contains
steel wires wrapped by steel
cords that hold the tire onto
the rim.
Bias Ply Tire
:A pneumatic tire
in which the plies are laid at
alternate angles less than
90 degrees to the centerline of
the tread.
Cold Tire Pressure
:The
amount of air pressure in a tire,
measured in psi (pounds per
square inch) or kPa (kilopascal)
before a tire has built up heat
from driving. See Tire Pressure
on page 10‑44. Curb Weight
:The weight of a
motor vehicle with standard and
optional equipment including the
maximum capacity of fuel, oil,
and coolant, but without
passengers and cargo.
DOT Markings
:A code molded
into the sidewall of a tire
signifying that the tire is in
compliance with the U.S.
Department of Transportation
(DOT) motor vehicle safety
standards. The DOT code
includes the Tire Identification
Number (TIN), an alphanumeric
designator which can also
identify the tire manufacturer,
production plant, brand, and
date of production.
GVWR
:Gross Vehicle Weight
Rating. See Vehicle Load Limits
on page 9‑12. GAWR FRT
:Gross Axle Weight
Rating for the front axle.
See Vehicle Load Limits on
page 9‑12 .
GAWR RR
:Gross Axle Weight
Rating for the rear axle.
See Vehicle Load Limits on
page 9‑12.
Intended Outboard Sidewall
:
The side of an asymmetrical tire,
that must always face outward
when mounted on a vehicle.
Kilopascal (kPa)
:The metric
unit for air pressure.
Light Truck (LT‐Metric) Tire
:A
tire used on light duty trucks and
some multipurpose passenger
vehicles.
Load Index
:An assigned
number ranging from 1 to 279
that corresponds to the load
carrying capacity of a tire.

Black plate (46,1)Chevrolet Impala Owner Manual - 2011
10-46 Vehicle Care
If you overfill the tire, release
air by pushing on the metal stem
in the center of the tire valve.
Re‐check the tire pressure with
the tire gauge.
Be sure to put the valve caps
back on the valve stems. They
help prevent leaks by keeping
out dirt and moisture.
Tire Pressure Monitor
System
The Tire Pressure Monitor System
(TPMS) uses radio and sensor
technology to check tire pressure
levels. The TPMS sensors monitor
the air pressure in your tires and
transmit tire pressure readings to a
receiver located in the vehicle.
Each tire, including the spare
(if provided), should be checked
monthly when cold and inflated to
the inflation pressure recommended
by the vehicle manufacturer on the
vehicle placard or tire inflationpressure label. (If your vehicle has
tires of a different size than the size
indicated on the vehicle placard or
tire inflation pressure label, you
should determine the proper tire
inflation pressure for those tires.)
As an added safety feature, your
vehicle has been equipped with a
tire pressure monitoring system
(TPMS) that illuminates a low tire
pressure telltale when one or
more of your tires is significantly
under‐inflated.
Accordingly, when the low tire
pressure telltale illuminates, you
should stop and check your tires as
soon as possible, and inflate them
to the proper pressure. Driving on a
significantly under‐inflated tire
causes the tire to overheat and can
lead to tire failure. Under‐inflation
also reduces fuel efficiency and tire
tread life, and may affect the
vehicle's handling and
stopping ability.
Please note that the TPMS is
not a substitute for proper tire
maintenance, and it is the driver's
responsibility to maintain correct tire
pressure, even if under‐inflation has
not reached the level to trigger
illumination of the TPMS low tire
pressure telltale.
Your vehicle has also been
equipped with a TPMS malfunction
indicator to indicate when the
system is not operating properly.
The TPMS malfunction indicator is
combined with the low tire pressure
telltale. When the system detects a
malfunction, the telltale will flash for
approximately one minute and then
remain continuously illuminated.
This sequence will continue upon
subsequent vehicle start‐ups as
long as the malfunction exists.
When the malfunction indicator
is illuminated, the system may
not be able to detect or
signal low tire pressure as intended.

Black plate (56,1)Chevrolet Impala Owner Manual - 2011
10-56 Vehicle Care
This applies only to vehicles
sold in the United States. The
grades are molded on the
sidewalls of most passenger car
tires. The Uniform Tire Quality
Grading (UTQG) system does
not apply to deep tread,
winter-type snow tires,
space-saver, or temporary use
spare tires, tires with nominal
rim diameters of 10 to 12 inches
(25 to 30 cm), or to some
limited-production tires.
While the tires available on
General Motors passenger cars
and light trucks may vary with
respect to these grades, they
must also conform to federal
safety requirements and
additional General Motors Tire
Performance Criteria (TPC)
standards.All Passenger Car Tires Must
Conform to Federal Safety
Requirements In Addition To
These Grades.
Treadwear
The treadwear grade is a
comparative rating based on the
wear rate of the tire when tested
under controlled conditions on a
specified government test
course. For example, a tire
graded 150 would wear one and
a half (1½) times as well on the
government course as a tire
graded 100. The relative
performance of tires depends
upon the actual conditions of
their use, however, and may
depart significantly from the
norm due to variations in
driving habits, service practices
and differences in road
characteristics and climate.Traction
–AA, A, B, C
The traction grades, from
highest to lowest, are AA, A, B,
and C. Those grades represent
the tire's ability to stop on wet
pavement as measured under
controlled conditions on
specified government test
surfaces of asphalt and
concrete. A tire marked C may
have poor traction performance.
Warning: The traction grade
assigned to this tire is based on
straight-ahead braking traction
tests, and does not include
acceleration, cornering,
hydroplaning, or peak traction
characteristics.

Black plate (57,1)Chevrolet Impala Owner Manual - 2011
Vehicle Care 10-57
Temperature–A, B, C
The temperature grades are A
(the highest), B, and C,
representing the tire's resistance
to the generation of heat and its
ability to dissipate heat when
tested under controlled
conditions on a specified indoor
laboratory test wheel. Sustained
high temperature can cause the
material of the tire to degenerate
and reduce tire life, and
excessive temperature can lead
to sudden tire failure. The grade
C corresponds to a level of
performance which all
passenger car tires must meet
under the Federal Motor Safety
Standard No. 109. Grades B and
A represent higher levels of
performance on the laboratory
test wheel than the minimum
required by law. Warning: The
temperature grade for this tire is
established for a tire that is properly inflated and not
overloaded. Excessive speed,
underinflation, or excessive
loading, either separately or in
combination, can cause heat
buildup and possible tire failure.
Wheel Alignment and Tire
Balance
The tires and wheels on the vehicle
were aligned and balanced carefully
at the factory to give the longest tire
life and best overall performance.
Adjustments to wheel alignment and
tire balancing will not be necessary
on a regular basis. However, if there
is unusual tire wear or the vehicle
pulls to one side or the other, the
alignment should be checked. If the
vehicle vibrates when driving on a
smooth road, the tires and wheels
might need to be rebalanced. See
your dealer for proper diagnosis.
Wheel Replacement
Replace any wheel that is bent,
cracked, or badly rusted or
corroded. If wheel nuts keep coming
loose, the wheel, wheel bolts, and
wheel nuts should be replaced.
If the wheel leaks air, replace it,
except some aluminum wheels,
which can sometimes be repaired.
See your dealer if any of these
conditions exist.
Your dealer will know the kind of
wheel you need.
Each new wheel should have the
same load-carrying capacity,
diameter, width, offset, and be
mounted the same way as the
one it replaces.

Black plate (59,1)Chevrolet Impala Owner Manual - 2011
Vehicle Care 10-59
WARNING (Continued)
To help avoid damage to the
vehicle, drive slowly, readjust
or remove the device if it is
contacting the vehicle, and do not
spin the vehicle's wheels. If you
do find traction devices that will
fit, install them on the front tires.
If a Tire Goes Flat
It is unusual for a tire to blowout
while you are driving, especially if
you maintain your vehicle's tires
properly. If air goes out of a tire, it is
much more likely to leak out slowly.
But if you should ever have a
blowout, here are a few tips about
what to expect and what to do:
If a front tire fails, the flat tire
creates a drag that pulls the vehicle
toward that side. Take your foot off
the accelerator pedal and grip the
steering wheel firmly. Steer tomaintain lane position, and then
gently brake to a stop, well off the
road, if possible.
A rear blowout, particularly on a
curve, acts much like a skid and
may require the same correction
you would use in a skid. In any rear
blowout remove your foot from the
accelerator pedal. Get the vehicle
under control by steering the way
you want the vehicle to go. It may
be very bumpy and noisy, but you
can still steer. Gently brake to a
stop, well off the road, if possible.
{WARNING
Driving on a flat tire will cause
permanent damage to the tire.
Re-inflating a tire after it has been
driven on while severely
under-inflated or flat may cause a
blowout and a serious crash.
Never attempt to re-inflate a tire
that has been driven on while
severely under-inflated or flat.
(Continued)
WARNING (Continued)
Have your dealer or an authorized
tire service center repair or
replace the flat tire as soon
as possible.
{WARNING
Lifting a vehicle and getting under
it to do maintenance or repairs is
dangerous without the
appropriate safety equipment and
training. If a jack is provided with
the vehicle, it is designed only for
changing a flat tire. If it is used for
anything else, you or others could
be badly injured or killed if the
vehicle slips off the jack. If a jack
is provided with the vehicle, only
use it for changing a flat tire.

Black plate (63,1)Chevrolet Impala Owner Manual - 2011
Vehicle Care 10-63
3. For all wheel types, find thejacking location using the
diagram above and the
corresponding jacking notches
located on the bottom side of the
plastic molding. The notches in
the plastic molding are marked
with a triangle shape to help you
find them.
The front location is about
17.7 cm (7.0 in) from the rear
edge of the front wheel well. The
rear location is about 11.4 cm
(4.5 in) from the front edge of the
rear wheel well. 4. Put the compact spare tire
near you.
{WARNING
Getting under a vehicle when it is
jacked up is dangerous. If the
vehicle slips off the jack you could
be badly injured or killed. Never
get under a vehicle when it is
supported only by a jack.
{WARNING
Raising your vehicle with the jack
improperly positioned can
damage the vehicle and even
make the vehicle fall. To help
avoid personal injury and vehicle
damage, be sure to fit the jack lift
head into the proper location
before raising the vehicle.
{WARNING
Lifting a vehicle and getting under
it to do maintenance or repairs is
dangerous without the
appropriate safety equipment and
training. If a jack is provided with
the vehicle, it is designed only for
changing a flat tire. If it is used for
anything else, you or others could
be badly injured or killed if the
vehicle slips off the jack. If a jack
is provided with the vehicle, only
use it for changing a flat tire.