key CHEVROLET IMPALA 2011 9.G Workshop Manual

Black plate (17,1)Chevrolet Impala Owner Manual - 2011
Driving and Operating 9-17
Do not turn the engine off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems and disable
the airbags.
In an emergency:
1. Brake using a firm and steadypressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to neutral. This can be done while the vehicle is
moving. After shifting to neutral,
firmly apply the brakes and steer
the vehicle to a safe location. 3. Come to a complete stop, shift
to P (Park), and turn the ignition
to LOCK/OFF. On vehicles with
an automatic transmission, the
shift lever must be in P (Park) to
turn the ignition switch to the
LOCK/OFF position.
4. Set the parking brake. See Parking Brake on page 9‑29
The steering can bind with the
wheels turned off center. If this
happens, move the steering wheel
from left to right while turning the
key to ACC/ACCESSORY. If this
doesn't work, then the vehicle
needs service.
B (ACC/ACCESSORY): This is the
position in which you can operate
the radio and windshield wipers
while the engine is off. To use
ACC/ACCESSORY, turn the key
clockwise. C (ON/RUN):
This position can
be used to operate the electrical
accessories and to display some
instrument panel cluster warning
and indicator lights. The switch
stays in this position when the
engine is running.
If you leave the key in the ACC/
ACCESSORY or ON/RUN position
with the engine off, the battery could
be drained. You may not be able to
start the vehicle if the battery is
allowed to drain for an extended
period of time.
D (START): This is the position that
starts the engine. When the engine
starts, release the key. The ignition
switch returns to ON/RUN for
driving.
A warning chime will sound and the
Driver Information Center (DIC) will
display DRIVER DOOR OPEN
when the driver door is opened, the
ignition is in ACC/ACCESSORY or
LOCK/OFF, and the key is in the
ignition. See Door Ajar Messages
on page 5‑29 for more information.

Black plate (18,1)Chevrolet Impala Owner Manual - 2011
9-18 Driving and Operating
Retained Accessory
Power (RAP)
These vehicle accessories can be
used for up to 10 minutes after the
engine turned off:
.Audio System
.Power Windows
The radio will work when the key is
in ON/RUN or ACC/ACCESSORY.
Once the key is turned from ON/
RUN to LOCK/OFF the radio will
continue to work 10 minutes or until
the driver door is opened. The
power windows will continue to work
for up to 10 minutes or until any
door is opened.
Starting the Engine
Move the shift lever to P (Park) or
N (Neutral). The engine will not start
in any other position. To restart the
engine when the vehicle is already
moving, use N (Neutral) only.
Notice: Do not try to shift to
P (Park) if the vehicle is moving.
If you do, you could damage the
transmission. Shift to P (Park)
only when the vehicle is stopped.
Starting Procedure
1. With your foot off the accelerator pedal, turn the ignition to START.
When the engine starts, let go of
the key. The idle speed will slow
down as the engine warms. Do
not race the engine immediately
after starting it. Operate the
engine and transmission gently
to allow the oil to warm up and
lubricate all moving parts. The vehicle has a
Computer-Controlled Cranking
System. This feature assists in
starting the engine and protects
components. If the ignition key is
turned to the START position,
and then released when the
engine begins cranking, the
engine will continue cranking for
a few seconds or until the
vehicle starts. If the engine does
not start and the key is held in
START, cranking will be stopped
after 15 seconds to prevent
cranking motor damage. To
prevent gear damage, this
system also prevents cranking if
the engine is already running.
Engine cranking can be stopped
by turning the ignition switch to
the ACC/ACCESSORY or
LOCK/OFF position.

Black plate (19,1)Chevrolet Impala Owner Manual - 2011
Driving and Operating 9-19
When the Low Fuel warning
lamp is on and the FUEL LEVEL
LOW message is displayed in
the Driver Information Center
(DIC), the Computer‐Controlled
Cranking System is disabled to
prevent possible vehicle
component damage. When this
happens, hold the ignition switch
in the START position to
continue engine cranking.
Notice: Cranking the engine for
long periods of time, by returning
the key to the START position
immediately after cranking has
ended, can overheat and damage
the cranking motor, and drain the
battery. Wait at least 15 seconds
between each try, to let the
cranking motor cool down. 2. If the engine does not start after
5‐10 seconds, especially in very
cold weather (below −18°C or
0°F), it could be flooded with too
much gasoline. Try pushing the
accelerator pedal all the way to
the floor and holding it there as
you hold the key in START for
up to a maximum of 15 seconds.
Wait at least 15 seconds
between each try, to allow the
cranking motor to cool down.
When the engine starts, let go of
the key and accelerator. If the
vehicle starts briefly but then
stops again, repeat these steps. This clears the extra gasoline
from the engine. Do not race the
engine immediately after starting
it. Operate the engine and
transmission gently until the oil
warms up and lubricates all
moving parts.
Notice: The engine is designed to
work with the electronics in the
vehicle. If you add electrical parts
or accessories, you could change
the way the engine operates.
Before adding electrical
equipment, check with your
dealer. If you do not, the engine
might not perform properly. Any
resulting damage would not be
covered by the vehicle warranty.

Black plate (21,1)Chevrolet Impala Owner Manual - 2011
Driving and Operating 9-21
Steering Column Shift Lever
If the vehicle has a steering column
shift lever, use this procedure to
shift the vehicle into P (Park):
1. Hold the brake pedal down.
2. Move the shift lever into P (Park)by pulling the shift lever toward
you and moving it up as far as it
will go.
3. With your foot still holding the brake pedal down, set the
parking brake. See Parking
Brake on page 9‑29 for more
information.
4. Turn the ignition key to LOCK/OFF.
5. Remove the key and take it with you. If you can leave the vehicle
with the ignition key in your
hand, the vehicle is in P (Park).
Console Shift Lever
If the vehicle is equipped with a
console shift lever, use this
procedure to shift the vehicle into
P (Park):
1. Hold the brake pedal down.
2. Move the shift lever into P (Park)by pushing the lever all the way
toward the front of the vehicle.
3. While keeping the brake pedal applied, set the parking brake.
See Parking Brake on page 9‑29
for more information.
4. Turn the ignition key to LOCK/OFF.
5. Remove the key and take it with you. If you can leave the vehicle
with the ignition key in your
hand, the vehicle is in P (Park).
Leaving the Vehicle With the
Engine Running
{WARNING
It can be dangerous to leave the
vehicle with the engine running.
The vehicle could move suddenly
if the shift lever is not fully in
P (Park) with the parking brake
firmly set. And, if you leave the
vehicle with the engine running, it
could overheat and even catch
fire. You or others could be
injured. Do not leave the vehicle
with the engine running.
If you have to leave the vehicle with
the engine running, be sure your
vehicle is in P (Park) and the
parking brake is firmly set before
you leave it. See Parking Brake on
page 9‑29 for more information.

Black plate (22,1)Chevrolet Impala Owner Manual - 2011
9-22 Driving and Operating
Torque Lock
Torque lock is when the weight
of the vehicle puts too much force
on the parking pawl in the
transmission. This happens when
parking on a hill and shifting the
transmission into P (Park) is not
done properly and then it is difficult
to shift out of P (Park). To prevent
torque lock, set the parking brake
and then shift into P (Park). To find
out how, see“Shifting Into Park” in
this section.
If torque lock does occur, your
vehicle may need to be pushed
uphill by another vehicle to relieve
the parking pawl pressure, so you
can shift out of P (Park).
Shifting Out of Park
Automatic Transmission
Shift Lock
The vehicle has an electronic shift
lock release system. The shift lock
release is designed to:
.Prevent ignition key removal
unless the shift lever is in
P (Park).
.Prevent movement of the shift
lever out of P (Park), unless the
ignition is in ON/RUN and the
regular brake pedal is applied.
The shift lock is always functional
except in the case of a an
uncharged or low voltage (less than
9 volt) battery.
If the vehicle has an uncharged
battery or a battery with low voltage,
try charging or jump starting the
battery. See Jump Starting on
page 10‑70. Console Shift
If the console shift lever cannot be
moved out of P (Park):
1. Apply and maintain the regular
brakes.
2. Turn the ignition to ON/RUN position. See Ignition Positions
on page 9‑16 for more
information.
3. Let up on the shift lever and make sure the shift lever is
pushed all the way into P (Park).
4. Press the shift lever button.
5. Then, move the shift into the desired gear.
If you still cannot move the shift
lever from P (Park), consult your
dealer or a professional towing
service.

Black plate (23,1)Chevrolet Impala Owner Manual - 2011
Driving and Operating 9-23
Column Shift
If the column shift lever cannot be
moved out of P (Park):
1. Apply and maintain the regularbrakes.
2. Turn the ignition key to the ON/RUN position. See Ignition
Positions on page 9‑16 for more
information. 3. Shift out of the P (Park) position
to the N (Neutral) position.
4. Move the vehicle to a safe location.
If you still cannot move the shift
lever from P (Park), consult your
dealer or a professional towing
service.Parking Over Things
That Burn
{WARNING
Things that can burn could touch
hot exhaust parts under the
vehicle and ignite. Do not park
over papers, leaves, dry grass,
or other things that can burn.

Black plate (3,1)Chevrolet Impala Owner Manual - 2011
Vehicle Care 10-3
California Proposition
65 Warning
Most motor vehicles, including this
one, contain and/or emit chemicals
known to the State of California to
cause cancer and birth defects or
other reproductive harm. Engine
exhaust, many parts and systems,
many fluids, and some component
wear by-products contain and/or
emit these chemicals.
California Perchlorate
Materials Requirements
Certain types of automotive
applications, such as airbag
initiators, seat belt pretensioners,
and lithium batteries contained in
remote keyless transmitters, may
contain perchlorate materials.
Special handling may be necessary.
For additional information, see
www.dtsc.ca.gov/hazardouswaste/
perchlorate.
Accessories and
Modifications
Adding non‐dealer accessories to
the vehicle can affect vehicle
performance and safety, including
such things as airbags, braking,
stability, ride and handling,
emissions systems, aerodynamics,
durability, and electronic systems
like antilock brakes, traction control,
and stability control. Some of these
accessories could even cause
malfunction or damage not covered
by the vehicle warranty.
Damage to vehicle components
resulting from the installation or use
of non‐GM certified parts, including
control module modifications, is not
covered under the terms of the
vehicle warranty and may affect
remaining warranty coverage for
affected parts.

Black plate (21,1)Chevrolet Impala Owner Manual - 2011
Vehicle Care 10-21
If there is no sign of steam, idle the
engine for three minutes while
parked. If the warning is still
displayed, turn off the engine until it
cools down. Also, see "Overheated
Engine Protection Operating Mode"
in this section.
Overheated Engine
Protection
Operating Mode
This emergency operating mode
allows the vehicle to be driven
to a safe place in an emergency
situation. If an overheated engine
condition exists, an overheat
protection mode which alternates
firing groups of cylinders helps
prevent engine damage. In this
mode, a significant loss in power
and engine performance will be
noticed. The coolant temperature
gauge will indicate an overheat
condition exists. Driving
extended km (mi) and/or towing a
trailer in the overheat protection
mode should be avoided.Notice:
After driving in the
overheated engine protection
operating mode, to avoid engine
damage, allow the engine to cool
before attempting any repair.
The engine oil will be severely
degraded. Repair the cause of
coolant loss, change the oil and
reset the oil life system. See
Engine Oil on page 10‑8.
Power Steering Fluid
The power steering fluid reservoir
is located toward the rear of the
engine compartment on the
passenger side of the vehicle.
See Engine Compartment Overview
on page 10‑6 for reservoir location.
When to Check Power
Steering Fluid
It is not necessary to regularly
check power steering fluid unless
there is a leak suspected in the
system or an unusual noise is
heard. A fluid loss in this system
could indicate a problem. Have the
system inspected and repaired.
How to Check Power
Steering Fluid
To check the power steering fluid,
do the following:
1. Turn the key off and let the
engine compartment cool down.
2. Wipe the cap and the top of the reservoir clean.
3. Unscrew the cap and wipe the dipstick with a clean rag.
4. Replace the cap and completely tighten it.
5. Remove the cap again and look at the fluid level on the dipstick.

Black plate (27,1)Chevrolet Impala Owner Manual - 2011
Vehicle Care 10-27
Ignition Transmission
Lock Check
While parked, and with the parking
brake set, try to turn the ignition to
LOCK/OFF in each shift lever
position.
.The ignition should turn to
LOCK/OFF only when the shift
lever is in P (Park).
.The ignition key should come
out only in LOCK/OFF.
Contact your dealer if service is
required.
Park Brake and P (Park)
Mechanism Check
{WARNING
When you are doing this check,
the vehicle could begin to move.
You or others could be injured
and property could be damaged.
Make sure there is room in front
of the vehicle in case it begins to
roll. Be ready to apply the regular
brake at once should the vehicle
begin to move.
Park on a fairly steep hill, with the
vehicle facing downhill. Keeping
your foot on the regular brake, set
the parking brake.
.To check the parking brake's
holding ability: With the engine
running and the transmission in
N (Neutral), slowly remove foot
pressure from the regular brake
pedal. Do this until the vehicle is
held by the parking brake only.
.To check the P (Park)
mechanism's holding ability:
With the engine running, shift to
P (Park). Then release the
parking brake followed by the
regular brake.
Contact your dealer if service is
required.
Wiper Blade Replacement
Windshield wiper blades should
be inspected for wear or cracking.
See Scheduled Maintenance on
page 11‑2 for more information on
wiper blade inspection.
Replacement blades come in
different types and are removed in
different ways. Here's how to
remove the wiper blade:
1. Pull the windshield wiper arm
connector away from the
windshield.

Black plate (49,1)Chevrolet Impala Owner Manual - 2011
Vehicle Care 10-49
.The TPMS sensor matching
process was started but not
completed or not completed
successfully after rotating the
vehicle's tires. The DIC message
and TPMS malfunction light
should go off once the TPMS
sensor matching process is
performed successfully. See
“TPMS Sensor Matching
Process”later in this section.
.One or more TPMS sensors are
missing or damaged. The DIC
message and the TPMS
malfunction light should go off
when the TPMS sensors are
installed and the sensor
matching process is performed
successfully. See your dealer
for service.
.Replacement tires or wheels do
not match your vehicle's original
equipment tires or wheels. Tires
and wheels other than those
recommended for your vehicle
could prevent the TPMS from
functioning properly. See Buying
New Tires on page 10‑53.
.Operating electronic devices or
being near facilities using radio
wave frequencies similar to
the TPMS could cause the
TPMS sensors to malfunction.
If the TPMS is not functioning it
cannot detect or signal a low tire
condition. See your dealer for
service if the TPMS malfunction
light and DIC message come on
and stay on.
TPMS Sensor Matching
Process
Each TPMS sensor has a unique
identification code. Any time you
rotate your vehicle's tires or replace
one or more of the TPMS sensors,
the identification codes will need to
be matched to the new tire/wheel
position. The sensors are matched
to the tire/wheel positions in the
following order: driver side front tire,
passenger side front tire, passenger
side rear tire, and driver side rear
tire using a TPMS diagnostic tool.
See your dealer for service. The TPMS sensors can also be
matched to each tire/wheel position
by increasing or decreasing the
tire's air pressure. If increasing the
tire's air pressure, do not exceed
the maximum inflation pressure
indicated on the tire's sidewall.
To decrease air pressure out of a
tire you can use the pointed end of
the valve cap, a pencil-style air
pressure gauge, or a key.
You have two minutes to match the
first tire/wheel position, and
five minutes overall to match all four
tire/wheel positions. If it takes longer
than two minutes to match the first
tire and wheel, or more than
five minutes to match all four tire
and wheel positions, the matching
process stops and you need to
start over.