airbag CHEVROLET IMPALA 2011 9.G Owners Manual

Black plate (1,1)Chevrolet Impala Owner Manual - 2011
2011 Chevrolet Impala Owner ManualM
In Brief. . . . . . . . . . . . . . . . . . . . . . . . 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-4
Vehicle Features . . . . . . . . . . . . . 1-14
Performance and Maintenance . . . . . . . . . . . . . . . . 1-17
Keys, Doors and Windows . . . 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-2
Doors . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Vehicle Security . . . . . . . . . . . . . . 2-12
Exterior Mirrors . . . . . . . . . . . . . . . 2-14
Interior Mirrors . . . . . . . . . . . . . . . . 2-15
Windows . . . . . . . . . . . . . . . . . . . . . 2-16
Roof . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19
Seats and Restraints . . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-3
Rear Seats . . . . . . . . . . . . . . . . . . . . 3-8
Safety Belts . . . . . . . . . . . . . . . . . . 3-10
Airbag System . . . . . . . . . . . . . . . . 3-26
Child Restraints . . . . . . . . . . . . . . 3-41 Storage
. . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1
Additional Storage Features . . . 4-2
Instruments and Controls . . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and
Indicators . . . . . . . . . . . . . . . . . . . 5-10
Information Displays . . . . . . . . . . 5-24
Vehicle Messages . . . . . . . . . . . . 5-28
Vehicle Personalization . . . . . . . 5-36
Universal Remote System . . . . 5-42
Lighting . . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-2
Interior Lighting . . . . . . . . . . . . . . . . 6-6
Lighting Features . . . . . . . . . . . . . . 6-6
Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-1
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6
Audio Players . . . . . . . . . . . . . . . . 7-14
Phone . . . . . . . . . . . . . . . . . . . . . . . . 7-20 Climate Controls
. . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-5
Maintenance . . . . . . . . . . . . . . . . . . . 8-6
Driving and Operating . . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-16
Engine Exhaust . . . . . . . . . . . . . . 9-24
Automatic Transmission . . . . . . 9-25
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-27
Ride Control Systems . . . . . . . . 9-29
Cruise Control . . . . . . . . . . . . . . . . 9-32
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-35
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-41
Conversions and Add-Ons . . . 9-47
Vehicle Care . . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-4
Headlamp Aiming . . . . . . . . . . . 10-29
Bulb Replacement . . . . . . . . . . 10-29
Electrical System . . . . . . . . . . . . 10-33

Black plate (5,1)Chevrolet Impala Owner Manual - 2011
Introduction v
Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. For more
information on the symbol, refer to
the Index.
9:Airbag Readiness Light
#:Air Conditioning
!:Antilock Brake System (ABS)
g:Audio Steering Wheel Controls
or OnStar®
$: Brake System Warning Light
":Charging System
I:Cruise Control
B: Engine Coolant Temperature
O:Exterior Lamps
#:Fog Lamps
.: Fuel Gauge
+:Fuses
3: Headlamp High/Low-Beam
Changer
j: LATCH System Child
Restraints
*: Malfunction Indicator Lamp
::Oil Pressure
}:Power
/:Remote Vehicle Start
>:Safety Belt Reminders
7:Tire Pressure Monitor
F:Traction Control
M:Windshield Washer Fluid

Black plate (1,1)Chevrolet Impala Owner Manual - 2011
In Brief 1-1
In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information
Initial Drive Information . . . . . . . . 1-4
Remote KeylessEntry (RKE) System . . . . . . . . 1-4
Remote Vehicle Start . . . . . . . . . 1-5
Door Locks . . . . . . . . . . . . . . . . . . . 1-5
Trunk Release . . . . . . . . . . . . . . . . 1-5
Windows . . . . . . . . . . . . . . . . . . . . . . 1-6
Seat Adjustment . . . . . . . . . . . . . . 1-6
Second Row Seats . . . . . . . . . . . 1-7
Head Restraint Adjustment . . . . 1-7
Safety Belt . . . . . . . . . . . . . . . . . . . . 1-8 Sensing System for
Passenger Airbag . . . . . . . . . . . 1-8
Mirror Adjustment . . . . . . . . . . . . . 1-9
Steering Wheel Adjustment . . . 1-9
Interior Lighting . . . . . . . . . . . . . . 1-10
Exterior Lighting . . . . . . . . . . . . . 1-10
Windshield Wiper/Washer . . . . 1-11
Climate Controls . . . . . . . . . . . . . 1-12
Vehicle Features
Radio(s) . . . . . . . . . . . . . . . . . . . . . 1-14
Satellite Radio . . . . . . . . . . . . . . . 1-15
Portable Audio Devices . . . . . . 1-15
Bluetooth
®. . . . . . . . . . . . . . . . . . . 1-15
Steering Wheel Controls . . . . . 1-16
Cruise Control . . . . . . . . . . . . . . . 1-16
Power Outlets . . . . . . . . . . . . . . . 1-17
Performance and Maintenance
Traction Control System (TCS) . . . . . . . . . . . . . . 1-17
Electronic Stability Control (ESC) . . . . . . . . . . . . . . 1-18
Tire Pressure Monitor . . . . . . . . 1-18
Engine Oil Life System . . . . . . 1-19
Fuel E85 (85% Ethanol) . . . . . 1-19
Driving for Better Fuel
Economy . . . . . . . . . . . . . . . . . . . 1-19
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 1-19
OnStar
®. . . . . . . . . . . . . . . . . . . . . 1-20

Black plate (3,1)Chevrolet Impala Owner Manual - 2011
In Brief 1-3
A.Air Vents on page 8‑5.
B. Remote Trunk Release Button. See Trunk on page 2‑10.
C. Turn and Lane-Change Signals
on page 6‑5.
D. Instrument Cluster on
page 5‑11.
E. Hazard Warning Flashers on
page 6‑4.
F. Driver Information Center (DIC)
on page 5‑24.
G. Passenger Airbag Status
Indicator on page 5‑16.
H. AM-FM Radio on page 7‑6.
I. Exterior Lamp Controls on
page 6‑2. J.
Instrument Panel Illumination
Control on page 6‑6.
K. Traction Control System (TCS)
on page 9‑29 (If Equipped).
L. Steering Wheel Adjustment on
page 5‑2.
M. Cruise Control on page 9‑32.
N. Hood Release. See Hood on
page 10‑5.
O. Data Link Connector. See Malfunction Indicator Lamp on
page 5‑17.
P. Horn on page 5‑3.
Q. Steering Wheel Controls on
page 5‑3 (If Equipped). R.
Ignition Positions on page 9‑16.
S. Climate Control Systems on
page 8‑1.
T. Power Outlets on page 5‑9.
U. Center Console Shift Lever (If Equipped). See Shifting Into
Park on page 9‑20.
V. Glove Box on page 4‑1.

Black plate (8,1)Chevrolet Impala Owner Manual - 2011
1-8 In Brief
Safety Belt
Refer to the following sections for
important information on how to use
safety belts properly.
.Safety Belts on page 3‑10.
.How to Wear Safety Belts
Properly on page 3‑13.
.Lap-Shoulder Belt on page 3‑19.
.Lap Belt on page 3‑24.
.Lower Anchors and Tethers for
Children (LATCH System) on
page 3‑50.
Sensing System for
Passenger Airbag
The passenger sensing system will
turn off the right front passenger
frontal airbag under certain
conditions. The driver airbags,
seat‐side impact airbags, and
roof‐rail airbags are not affected
by this.
The passenger airbag status
indicator will be visible on the
instrument panel when the vehicle
is started.
United States
Canada
See Passenger Sensing System on
page 3‑34 for important information.

Black plate (21,1)Chevrolet Impala Owner Manual - 2011
In Brief 1-21
For a full description of OnStar
services and system limitations, see
the OnStar Owner's Guide in the
glove box.
OnStar service is subject to the
OnStar terms and conditions
included in the OnStar Subscriber
Information.
OnStar service cannot work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area. OnStar service also
cannot work unless the vehicle is in
a place where the wireless service
provider OnStar has hired for that
area has coverage, network
capacity and reception when the
service is needed, and technology
that is compatible with the OnStar
service. Not all services are
available everywhere, particularly
in remote or enclosed areas, or at
all times.The OnStar system can record and
transmit vehicle information. This
information is automatically sent to
an OnStar call center when
Qis
pressed,
]is pressed, or if the
airbags or ACR system deploy.
This information usually includes
the vehicle's GPS location and, in
the event of a crash, additional
information regarding the crash that
the vehicle was involved in (e.g. the
direction from which the vehicle was
hit). When the virtual advisor feature
of OnStar hands-free calling is
used, the vehicle also sends
OnStar the vehicle's GPS location
so they can provide services where
it is located. Location information about the
vehicle is only available if the
GPS satellite signals are
unobstructed and available.
The vehicle must have a working
electrical system, including
adequate battery power, for the
OnStar equipment to operate. There
are other problems OnStar cannot
control that may prevent OnStar
from providing OnStar service at
any particular time or place. Some
examples are damage to important
parts of the vehicle in a crash, hills,
tall buildings, tunnels, weather or
wireless phone network congestion.

Black plate (1,1)Chevrolet Impala Owner Manual - 2011
Seats and Restraints 3-1
Seats and
Restraints
Head Restraints
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats
Seat Adjustment . . . . . . . . . . . . . . 3-3
Center Seat . . . . . . . . . . . . . . . . . . . 3-4
Power Seat Adjustment . . . . . . . 3-4
Lumbar Adjustment . . . . . . . . . . . 3-4
Reclining Seatbacks . . . . . . . . . . 3-5
Heated Front Seats . . . . . . . . . . . 3-7
Rear Seats
Rear Seats (Split Folding) . . . . . 3-8
Safety Belts
Safety Belts . . . . . . . . . . . . . . . . . . 3-10
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . 3-13
Lap-Shoulder Belt . . . . . . . . . . . 3-19
Safety Belt Use During Pregnancy . . . . . . . . . . . . . . . . . . 3-23
Lap Belt . . . . . . . . . . . . . . . . . . . . . 3-24
Safety Belt Extender . . . . . . . . . 3-24 Safety System Check . . . . . . . . 3-24
Safety Belt Care . . . . . . . . . . . . . 3-25
Replacing Safety Belt System
Parts After a Crash . . . . . . . . . 3-25
Airbag System
Airbag System . . . . . . . . . . . . . . . 3-26
Where Are the Airbags? . . . . . 3-28
When Should an AirbagInflate? . . . . . . . . . . . . . . . . . . . . . 3-30
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . 3-31
How Does an Airbag Restrain? . . . . . . . . . . . . . . . . . . . 3-31
What Will You See After an Airbag Inflates? . . . . . . . . . . . . 3-32
Passenger Sensing
System . . . . . . . . . . . . . . . . . . . . . 3-34
Servicing the Airbag-Equipped Vehicle . . . . . . . . . . . . . . . . . . . . . 3-38
Adding Equipment to the Airbag-Equipped Vehicle . . . 3-39
Airbag System Check . . . . . . . . 3-40
Replacing Airbag System Parts After a Crash . . . . . . . . . 3-40
Child Restraints
Older Children . . . . . . . . . . . . . . . 3-41
Infants and YoungChildren . . . . . . . . . . . . . . . . . . . . 3-43
Child Restraint Systems . . . . . 3-46
Where to Put the Restraint . . . 3-48
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . 3-50
Replacing LATCH System Parts After a Crash . . . . . . . . . 3-55
Securing Child Restraints (Rear Seat Position) . . . . . . . . 3-55
Securing Child Restraints (Center Front Seat
Position) . . . . . . . . . . . . . . . . . . . 3-57
Securing Child Restraints (Right Front Seat
Position) . . . . . . . . . . . . . . . . . . . 3-58

Black plate (13,1)Chevrolet Impala Owner Manual - 2011
Seats and Restraints 3-13
Q: If my vehicle has airbags,why should I have to wear
safety belts?
A: Airbags are supplemental
systems only; so they work with
safety belts —not instead of
them. Whether or not an airbag
is provided, all occupants still
have to buckle up to get the
most protection. That is true not
only in frontal collisions, but
especially in side and other
collisions. Q: If I am a good driver, and
I never drive far from
home, why should I wear
safety belts?
A: You may be an excellent driver,
but if you are in a crash —even
one that is not your fault —you
and your passenger(s) can be
hurt. Being a good driver does
not protect you from things
beyond your control, such as
bad drivers.
Most accidents occur within
40 km (25 miles) of home. And
the greatest number of serious
injuries and deaths occur at
speeds of less than
65 km/h (40 mph).
Safety belts are for everyone.How to Wear Safety Belts
Properly
This section is only for people of
adult size.
Be aware that there are special
things to know about safety belts
and children. And there are different
rules for smaller children and
infants. If a child will be riding in the
vehicle, see Older Children on
page 3‑41 orInfants and Young
Children on page 3‑43. Follow those
rules for everyone's protection.
It is very important for all occupants
to buckle up. Statistics show that
unbelted people are hurt more often
in crashes than those who are
wearing safety belts.
Occupants who are not buckled
up can be thrown out of the vehicle
in a crash. And they can strike
others in the vehicle who are
wearing safety belts.

Black plate (21,1)Chevrolet Impala Owner Manual - 2011
Seats and Restraints 3-21
Squeeze the buttons (A) on the
sides of the height adjuster and
move the height adjuster to the
desired position.You can move the adjuster up
just by pushing up on the shoulder
belt guide.
After the adjuster is set to the
desired position, try to move it down
without squeezing the buttons to
make sure it has locked into
position.
Safety Belt Pretensioners
This vehicle has safety belt
pretensioners for front outboard
occupants. Although the safety belt
pretensioners cannot be seen, they
are part of the safety belt assembly.
They can help tighten the safety
belts during the early stages of a
moderate to severe frontal and
near frontal crash if the threshold
conditions for pretensioneractivation are met. And, if the
vehicle has side impact airbags,
safety belt pretensioners can
help tighten the safety belts in a
side crash.
Pretensioners work only once. If the
pretensioners activate in a crash,
they will need to be replaced, and
probably other new parts for the
vehicle's safety belt system. See
Replacing Safety Belt System Parts
After a Crash on page 3‑25.

Black plate (25,1)Chevrolet Impala Owner Manual - 2011
Seats and Restraints 3-25
from doing its job. See your dealer
to have it repaired. Torn or frayed
safety belts may not protect you in a
crash. They can rip apart under
impact forces. If a belt is torn or
frayed, get a new one right away.
Make sure the safety belt reminder
light is working. SeeSafety Belt
Reminders on page 5‑14 for more
information.
Keep safety belts clean and dry.
See Safety Belt Care on page 3‑25.
Safety Belt Care
Keep belts clean and dry.
{WARNING
Do not bleach or dye safety belts.
It may severely weaken them. In
a crash, they might not be able to
provide adequate protection.
Clean safety belts only with mild
soap and lukewarm water.
Replacing Safety Belt
System Parts After a
Crash
{WARNING
A crash can damage the safety
belt system in the vehicle.
A damaged safety belt system
may not properly protect the
person using it, resulting in
serious injury or even death in a
crash. To help make sure the
safety belt systems are working
properly after a crash, have them
inspected and any necessary
replacements made as soon
as possible. After a minor crash, replacement of
safety belts may not be necessary.
But the safety belt assemblies that
were used during any crash may
have been stressed or damaged.
See your dealer to have the
safety belt assemblies inspected
or replaced.
New parts and repairs may be
necessary even if the safety belt
system was not being used at the
time of the crash.
Have the safety belt pretensioners
checked if the vehicle has been in a
crash, or if the airbag readiness light
stays on after you start the vehicle
or while you are driving. See
Airbag
Readiness Light on page 5‑15.