power steering CHEVROLET IMPALA 2011 9.G Owners Manual

Black plate (5,1)Chevrolet Impala Owner Manual - 2011
Introduction v
Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. For more
information on the symbol, refer to
the Index.
9:Airbag Readiness Light
#:Air Conditioning
!:Antilock Brake System (ABS)
g:Audio Steering Wheel Controls
or OnStar®
$: Brake System Warning Light
":Charging System
I:Cruise Control
B: Engine Coolant Temperature
O:Exterior Lamps
#:Fog Lamps
.: Fuel Gauge
+:Fuses
3: Headlamp High/Low-Beam
Changer
j: LATCH System Child
Restraints
*: Malfunction Indicator Lamp
::Oil Pressure
}:Power
/:Remote Vehicle Start
>:Safety Belt Reminders
7:Tire Pressure Monitor
F:Traction Control
M:Windshield Washer Fluid

Black plate (1,1)Chevrolet Impala Owner Manual - 2011
In Brief 1-1
In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information
Initial Drive Information . . . . . . . . 1-4
Remote KeylessEntry (RKE) System . . . . . . . . 1-4
Remote Vehicle Start . . . . . . . . . 1-5
Door Locks . . . . . . . . . . . . . . . . . . . 1-5
Trunk Release . . . . . . . . . . . . . . . . 1-5
Windows . . . . . . . . . . . . . . . . . . . . . . 1-6
Seat Adjustment . . . . . . . . . . . . . . 1-6
Second Row Seats . . . . . . . . . . . 1-7
Head Restraint Adjustment . . . . 1-7
Safety Belt . . . . . . . . . . . . . . . . . . . . 1-8 Sensing System for
Passenger Airbag . . . . . . . . . . . 1-8
Mirror Adjustment . . . . . . . . . . . . . 1-9
Steering Wheel Adjustment . . . 1-9
Interior Lighting . . . . . . . . . . . . . . 1-10
Exterior Lighting . . . . . . . . . . . . . 1-10
Windshield Wiper/Washer . . . . 1-11
Climate Controls . . . . . . . . . . . . . 1-12
Vehicle Features
Radio(s) . . . . . . . . . . . . . . . . . . . . . 1-14
Satellite Radio . . . . . . . . . . . . . . . 1-15
Portable Audio Devices . . . . . . 1-15
Bluetooth
®. . . . . . . . . . . . . . . . . . . 1-15
Steering Wheel Controls . . . . . 1-16
Cruise Control . . . . . . . . . . . . . . . 1-16
Power Outlets . . . . . . . . . . . . . . . 1-17
Performance and Maintenance
Traction Control System (TCS) . . . . . . . . . . . . . . 1-17
Electronic Stability Control (ESC) . . . . . . . . . . . . . . 1-18
Tire Pressure Monitor . . . . . . . . 1-18
Engine Oil Life System . . . . . . 1-19
Fuel E85 (85% Ethanol) . . . . . 1-19
Driving for Better Fuel
Economy . . . . . . . . . . . . . . . . . . . 1-19
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 1-19
OnStar
®. . . . . . . . . . . . . . . . . . . . . 1-20

Black plate (3,1)Chevrolet Impala Owner Manual - 2011
In Brief 1-3
A.Air Vents on page 8‑5.
B. Remote Trunk Release Button. See Trunk on page 2‑10.
C. Turn and Lane-Change Signals
on page 6‑5.
D. Instrument Cluster on
page 5‑11.
E. Hazard Warning Flashers on
page 6‑4.
F. Driver Information Center (DIC)
on page 5‑24.
G. Passenger Airbag Status
Indicator on page 5‑16.
H. AM-FM Radio on page 7‑6.
I. Exterior Lamp Controls on
page 6‑2. J.
Instrument Panel Illumination
Control on page 6‑6.
K. Traction Control System (TCS)
on page 9‑29 (If Equipped).
L. Steering Wheel Adjustment on
page 5‑2.
M. Cruise Control on page 9‑32.
N. Hood Release. See Hood on
page 10‑5.
O. Data Link Connector. See Malfunction Indicator Lamp on
page 5‑17.
P. Horn on page 5‑3.
Q. Steering Wheel Controls on
page 5‑3 (If Equipped). R.
Ignition Positions on page 9‑16.
S. Climate Control Systems on
page 8‑1.
T. Power Outlets on page 5‑9.
U. Center Console Shift Lever (If Equipped). See Shifting Into
Park on page 9‑20.
V. Glove Box on page 4‑1.

Black plate (9,1)Chevrolet Impala Owner Manual - 2011
In Brief 1-9
Mirror Adjustment
Exterior Mirrors
Controls for the outside power
mirrors are on the driver door
armrest.
Press the left or right side of
the selector located above the
control pad to adjust the driver or
passenger mirror. Then press the
control pad to move the mirror in
the desired direction.
SeePower Mirrors on page 2‑15.
Interior Mirror
Vehicles with a manual rearview
mirror can be adjusted by holding
the mirror in the center to move it for
a clearer view behind the vehicle.
Adjust the mirror to avoid glare from
the headlamps behind. Pull the
lever, located at the bottom of the
mirror for nighttime use. Return the
lever to its original position for the
day position.
SeeManual Rearview Mirror on
page 2‑15.
On vehicles with an automatic
dimming rearview mirror, the mirror
will automatically adjust to reduce
the glare of lights from behind the
vehicle. See Automatic Dimming
Rearview Mirror on page 2‑16.
Steering Wheel
Adjustment
The tilt wheel lever is located on the
left side of the steering column.
To adjust the steering wheel:
1. Hold the wheel and pull the lever toward you.
2. Move the steering wheel up or down.
3. Release the lever to lock the steering wheel in place.

Black plate (1,1)Chevrolet Impala Owner Manual - 2011
Instruments and Controls 5-1
Instruments and
Controls
Controls
Steering Wheel Adjustment . . . 5-2
Steering Wheel Controls . . . . . . 5-3
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Windshield Wiper/Washer . . . . . 5-4
Compass . . . . . . . . . . . . . . . . . . . . . 5-5
Clock . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Power Outlets . . . . . . . . . . . . . . . . . 5-9
Cigarette Lighter . . . . . . . . . . . . . . 5-9
Ashtrays . . . . . . . . . . . . . . . . . . . . . 5-10
Warning Lights, Gauges, and
Indicators
Warning Lights, Gauges, andIndicators . . . . . . . . . . . . . . . . . . 5-10
Instrument Cluster . . . . . . . . . . . 5-11
Speedometer . . . . . . . . . . . . . . . . 5-12
Odometer . . . . . . . . . . . . . . . . . . . . 5-12
Tachometer . . . . . . . . . . . . . . . . . . 5-12
Fuel Gauge . . . . . . . . . . . . . . . . . . 5-12 Engine Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 5-13
Safety Belt Reminders . . . . . . . 5-14
Airbag Readiness Light . . . . . . 5-15
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . 5-16
Charging System Light . . . . . . 5-16
Malfunction Indicator Lamp . . . . . . . . . . . . . 5-17
Brake System Warning Light . . . . . . . . . . . . . . . . . . . . . . . 5-19
Antilock Brake System (ABS) Warning Light . . . . . . . . . . . . . . 5-20
Electronic Stability Control (ESC) Indicator Light . . . . . . . 5-21
Traction Control System (TCS) Warning Light . . . . . . . 5-21
Engine Coolant Temperature Warning Light . . . . . . . . . . . . . . 5-22
Tire Pressure Light . . . . . . . . . . 5-22
Engine Oil Pressure Light . . . . 5-23
Security Light . . . . . . . . . . . . . . . . 5-23
High-Beam on Light . . . . . . . . . 5-24
Front Fog Lamp Light . . . . . . . . 5-24
Cruise Control Light . . . . . . . . . 5-24
Information Displays
Driver Information Center (DIC) . . . . . . . . . . . . . . . 5-24
Vehicle Messages
Vehicle Messages . . . . . . . . . . . 5-28
Battery Voltage and ChargingMessages . . . . . . . . . . . . . . . . . . 5-29
Brake System Messages . . . . 5-29
Door Ajar Messages . . . . . . . . . 5-29
Engine Cooling System Messages . . . . . . . . . . . . . . . . . . 5-30
Engine Oil Messages . . . . . . . . 5-31
Engine Power Messages . . . . 5-31
Fuel System Messages . . . . . . 5-32
Key and Lock Messages . . . . . 5-32
Lamp Messages . . . . . . . . . . . . . 5-32
Ride Control System Messages . . . . . . . . . . . . . . . . . . 5-32
Airbag System Messages . . . . 5-33
Anti-Theft Alarm System Messages . . . . . . . . . . . . . . . . . . 5-34
Service Vehicle Messages . . . 5-34
Tire Messages . . . . . . . . . . . . . . . 5-34
Transmission Messages . . . . . 5-35
Vehicle Reminder Messages . . . . . . . . . . . . . . . . . . 5-36
Washer Fluid Messages . . . . . 5-36

Black plate (34,1)Chevrolet Impala Owner Manual - 2011
5-34 Instruments and Controls
Anti-Theft Alarm System
Messages
SERVICE THEFT SYSTEM
This message displays when there
is a problem with the theft-deterrent
system programmed in the key.
A fault has been detected in the
system which means that the
system is disabled and it is not
protecting the vehicle. The vehicle
usually restarts; however, you may
want to take the vehicle to your
dealer before turning off the engine.
SeeImmobilizer Operation on
page 2‑13 for more information.
THEFT ATTEMPTED
This message displays if the
content theft-deterrent system has
detected a break-in attempt while
you were away from your vehicle.
SeeAnti-Theft Alarm System on
page 2‑12 for more information.
Service Vehicle Messages
ERROR
This message displays while
viewing the odometer or trip
odometers if there is a problem
with the instrument panel cluster.
See your dealer for service.
SERVICE POWER STEERING
This message displays when a
problem is detected with the power
steering system. When this
message is displayed, you may
notice that the effort required to
steer the vehicle increases or feels
heavier, but you will still be able to
steer the vehicle. Have your vehicle
serviced by your dealer immediately.
SERVICE VEHICLE SOON
This message displays when a
non-emissions related malfunction
occurs. Have the vehicle serviced
by your dealer as soon as possible.
STARTING DISABLED
SERVICE THROTTLE
This message displays if the starting
of the engine is disabled due to the
electronic throttle control system.
Have your vehicle serviced by your
dealer immediately.
This message only appears while
the ignition is in ON/RUN, and
will not disappear until the problem
is resolved.
This message cannot be
acknowledged.
Tire Messages
SERVICE TIRE MONITOR
SYSTEM
On vehicles with the Tire Pressure
Monitor System (TPMS), this
message displays if a part on the
TPMS is not working properly.
The tire pressure light also flashes
and then remains on during the
same ignition cycle. See Tire
Pressure Light on page 5‑22.

Black plate (6,1)Chevrolet Impala Owner Manual - 2011
6-6 Lighting
Interior Lighting
Instrument Panel
Illumination Control
D
(Instrument Panel
Brightness): The knob with this
symbol on it is located next to the
exterior lamps control to the left of
the steering wheel. Push the knob in
all the way until it extends out and
then turn the knob clockwise or
counterclockwise to brighten or dim
the lights. Push the knob back in
when finished.
Courtesy Lamps
When a door is opened, the
courtesy lamps automatically come
on. They make it easy for you to
enter and leave your vehicle. You
can also manually turn these lamps
on by fully turning the instrument
panel brightness control clockwise. The reading lamps, located on the
rearview mirror, can be turned on or
off independent of the automatic
courtesy lamps, when the doors
are closed.
Dome Lamps
The center mounted dome lamp
overhead comes on when a door is
opened. This lamp can also be
turned on by turning the instrument
panel brightness control clockwise.
Reading Lamps
The vehicle has reading lamps that
also act as the dome lamp. Press
the button near each lamp to turn
them on and off.
Map Lamps
The vehicle has map lamps on the
rearview mirror. Press the button
near each lamp on the mirror to turn
the map lamps on and off.
Lighting Features
Entry Lighting
For vehicles with courtesy lamps,
they come on and stay on for a set
time whenever the unlock symbol is
pressed on the Remote Keyless
Entry (RKE) transmitter.
If a door is opened, the lamps stay
on while it is open and then turn off
automatically about 20 seconds
after the door is closed. If the unlock
symbol is pressed and no door is
opened, the lamps turn off after
about 20 seconds.
Entry lighting includes a feature
called theater dimming. With theater
dimming, the lamps do not turn off
at the end of the delay time.
Instead, they slowly dim and then
go out. The delay time is canceled if
the ignition key is turned to ON/RUN
or the power door lock switch is
pressed. The lamps will dim
right away.

Black plate (1,1)Chevrolet Impala Owner Manual - 2011
Driving and Operating 9-1
Driving and
Operating
Driving Information
Defensive Driving . . . . . . . . . . . . . 9-2
Drunk Driving . . . . . . . . . . . . . . . . . 9-2
Control of a Vehicle . . . . . . . . . . . 9-3
Braking . . . . . . . . . . . . . . . . . . . . . . . 9-3
Steering . . . . . . . . . . . . . . . . . . . . . . . 9-4
Off-Road Recovery . . . . . . . . . . . . 9-5
Loss of Control . . . . . . . . . . . . . . . . 9-5
Driving on Wet Roads . . . . . . . . . 9-7
Highway Hypnosis . . . . . . . . . . . . 9-8
Hill and Mountain Roads . . . . . . 9-8
Winter Driving . . . . . . . . . . . . . . . . . 9-9
If the Vehicle is Stuck . . . . . . . . 9-11
Vehicle Load Limits . . . . . . . . . . 9-12
Starting and Operating
New Vehicle Break-In . . . . . . . . 9-16
Ignition Positions . . . . . . . . . . . . 9-16
Retained AccessoryPower (RAP) . . . . . . . . . . . . . . . 9-18
Starting the Engine . . . . . . . . . . 9-18
Engine Heater . . . . . . . . . . . . . . . 9-20 Shifting Into Park . . . . . . . . . . . . 9-20
Shifting Out of Park . . . . . . . . . . 9-22
Parking Over Things
That Burn . . . . . . . . . . . . . . . . . . 9-23
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . 9-24
Running the Vehicle WhileParked . . . . . . . . . . . . . . . . . . . . . 9-24
Automatic Transmission
Automatic Transmission . . . . . 9-25
Brakes
Antilock BrakeSystem (ABS) . . . . . . . . . . . . . . 9-27
Parking Brake . . . . . . . . . . . . . . . 9-29
Ride Control Systems
Traction Control System (TCS) . . . . . . . . . . . . . . 9-29
Electronic Stability Control (ESC) . . . . . . . . . . . . . . 9-31
Cruise Control
Cruise Control . . . . . . . . . . . . . . . 9-32
Fuel
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . 9-35
Recommended Fuel . . . . . . . . . 9-35
Gasoline Specifications . . . . . . 9-36
California FuelRequirements . . . . . . . . . . . . . . 9-36
Fuels in Foreign Countries . . . 9-36
Fuel Additives . . . . . . . . . . . . . . . 9-36
Fuel E85 (85% Ethanol) . . . . . 9-37
Filling the Tank . . . . . . . . . . . . . . 9-38
Filling a Portable Fuel Container . . . . . . . . . . . . . . . . . . . 9-40
Towing
General TowingInformation . . . . . . . . . . . . . . . . . 9-41
Driving Characteristics and Towing Tips . . . . . . . . . . . . . . . . 9-41
Trailer Towing . . . . . . . . . . . . . . . . 9-44
Towing Equipment . . . . . . . . . . . 9-46
Conversions and Add-Ons
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . 9-47

Black plate (4,1)Chevrolet Impala Owner Manual - 2011
9-4 Driving and Operating
If the engine ever stops while the
vehicle is being driven, brake
normally but do not pump the
brakes. If the brakes are pumped,
the pedal could get harder to push
down. If the engine stops, there will
still be some power brake assist but
it will be used when the brake is
applied. Once the power assist is
used up, it can take longer to stop
and the brake pedal will be harder
to push.
Adding non‐dealer accessories can
affect vehicle performance. See
Accessories and Modifications on
page 10‑3.Steering
Power Steering
If power steering assist is lost
because the engine stops or the
system is not functioning, the
vehicle can be steered but it will
take more effort.
Steering Tips
It is important to take curves at a
reasonable speed.
Traction in a curve depends on the
condition of the tires and the road
surface, the angle at which the
curve is banked, and vehicle speed.
While in a curve, speed is the one
factor that can be controlled.
If there is a need to reduce speed,
do it before entering the curve, while
the front wheels are straight.
Try to adjust the speed so you can
drive through the curve. Maintain a
reasonable, steady speed. Wait to
accelerate until out of the curve, and
then accelerate gently into the
straightaway.
Steering in Emergencies
There are times when steering can
be more effective than braking. For
example, you come over a hill and
find a truck stopped in your lane,
or a car suddenly pulls out from
nowhere, or a child darts out from
between parked cars and stops right
in front of you. These problems can
be avoided by braking—if you can
stop in time. But sometimes you
cannot stop in time because there is
no room. That is the time for
evasive action —steering around
the problem.
The vehicle can perform very well in
emergencies like these. First apply
the brakes —but, unless the vehicle
has antilock brakes, not enough to
lock the wheels. See Braking on
page 9‑3. It is better to remove as
much speed as possible from a

Black plate (17,1)Chevrolet Impala Owner Manual - 2011
Driving and Operating 9-17
Do not turn the engine off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems and disable
the airbags.
In an emergency:
1. Brake using a firm and steadypressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to neutral. This can be done while the vehicle is
moving. After shifting to neutral,
firmly apply the brakes and steer
the vehicle to a safe location. 3. Come to a complete stop, shift
to P (Park), and turn the ignition
to LOCK/OFF. On vehicles with
an automatic transmission, the
shift lever must be in P (Park) to
turn the ignition switch to the
LOCK/OFF position.
4. Set the parking brake. See Parking Brake on page 9‑29
The steering can bind with the
wheels turned off center. If this
happens, move the steering wheel
from left to right while turning the
key to ACC/ACCESSORY. If this
doesn't work, then the vehicle
needs service.
B (ACC/ACCESSORY): This is the
position in which you can operate
the radio and windshield wipers
while the engine is off. To use
ACC/ACCESSORY, turn the key
clockwise. C (ON/RUN):
This position can
be used to operate the electrical
accessories and to display some
instrument panel cluster warning
and indicator lights. The switch
stays in this position when the
engine is running.
If you leave the key in the ACC/
ACCESSORY or ON/RUN position
with the engine off, the battery could
be drained. You may not be able to
start the vehicle if the battery is
allowed to drain for an extended
period of time.
D (START): This is the position that
starts the engine. When the engine
starts, release the key. The ignition
switch returns to ON/RUN for
driving.
A warning chime will sound and the
Driver Information Center (DIC) will
display DRIVER DOOR OPEN
when the driver door is opened, the
ignition is in ACC/ACCESSORY or
LOCK/OFF, and the key is in the
ignition. See Door Ajar Messages
on page 5‑29 for more information.