change time CHEVROLET IMPALA 2012 9.G Owner's Manual
[x] Cancel search | Manufacturer: CHEVROLET, Model Year: 2012, Model line: IMPALA, Model: CHEVROLET IMPALA 2012 9.GPages: 374, PDF Size: 5.73 MB
Page 221 of 374

Black plate (29,1)Chevrolet Impala Owner Manual - 2012
Driving and Operating 9-29
Brakes
Antilock Brake
System (ABS)
This vehicle has the Antilock Brake
System (ABS), an advanced
electronic braking system that helps
prevent a braking skid.
When the engine is started and the
vehicle begins to drive away, ABS
checks itself. A momentary motor or
clicking noise might be heard while
this test is going on, and it might
even be noticed that the brake
pedal moves a little. This is normal.
If there is a problem with ABS, this
warning light stays on. SeeAntilock
Brake System (ABS) Warning Light
on page 5‑20. If driving safely on a wet road and it
becomes necessary to slam on the
brakes and continue braking to
avoid a sudden obstacle, a
computer senses that the wheels
are slowing down. If one of the
wheels is about to stop rolling, the
computer will separately work the
brakes at each wheel.
ABS can change the brake pressure
to each wheel, as required, faster
than any driver could. This can help
the driver steer around the obstacle
while braking hard.
As the brakes are applied, the
computer keeps receiving updates
on wheel speed and controls
braking pressure accordingly.
Remember: ABS does not change
the time needed to get a foot up to
the brake pedal or always decrease
stopping distance. If you get too
close to the vehicle in front of you,
there will not be enough time to
apply the brakes if that vehicle
suddenly slows or stops. Always
leave enough room up ahead to
stop, even with ABS.
Using ABS
Do not pump the brakes. Just hold
the brake pedal down firmly and let
ABS work. You might hear the ABS
pump or motor operating and feel
the brake pedal pulsate, but this is
normal.
Braking in Emergencies
ABS allows the driver to steer and
brake at the same time. In many
emergencies, steering can help
more than even the very best
braking.
Page 231 of 374

Black plate (39,1)Chevrolet Impala Owner Manual - 2012
Driving and Operating 9-39
Fuel E85 (85% Ethanol)
Vehicles that have a FlexFuel badge
and a yellow fuel cap can use either
unleaded gasoline or ethanol fuel
containing up to 85% ethanol (E85).
For all other vehicles, use only the
unleaded gasoline described under
Recommended Fuel on page 9‑37.
We encourage the use of E85 in
vehicles that are designed to use it.
The ethanol in E85 is a“renewable”
fuel, meaning it is made from
renewable sources such as corn
and other crops.
Many service stations will not have
an 85% ethanol fuel (E85) pump
available. The U.S. Department of
Energy has an alternative fuels
website (www.afdc.energy.gov/afdc/
locator/stations/) that can help you
find E85 fuel. Those stations that do
have E85 should have a label
indicating ethanol content. Do not
use the fuel if the ethanol content is
greater than 85%. At a minimum, E85 should meet
ASTM Specification D 5798 or
CGSB Specification 3.512. Filling
the tank with fuel mixtures that do
not meet ASTM or CGSB
specifications can affect driveability
and could cause the malfunction
indicator lamp to come on. As the
outside temperature approaches
freezing, ethanol fuel distributors
should supply winter grade ethanol,
the same as with unleaded
gasoline.
The starting characteristics of E85
fuel make it unsuitable for use when
temperatures fall below
−18°C
(0°F). In the range of −18°C (0°F) to
0°C (32°F), it may take more time to
start the engine.
It is best not to alternate repeatedly
between gasoline and E85. If you
do switch fuels, it is recommended
that you add as much fuel as
possible —do not add less than
11 L (3 gal) when refueling. You
should drive the vehicle immediately
after refueling for at least 11 km (7 mi) to allow the vehicle to adapt
to the change in ethanol
concentration.
E85 has less energy per liter
(gallon) than gasoline, so you will
need to refill the fuel tank more
often when using E85 than when
you are using gasoline. See
Filling
the Tank on page 9‑40.
Notice: Some additives are not
compatible with E85 fuel and can
harm the vehicle's fuel system.
Do not add anything to E85.
Damage caused by additives
would not be covered by the
vehicle warranty.
Notice: This vehicle was not
designed for fuel that contains
methanol. Do not use fuel
containing methanol. It can
corrode metal parts in the fuel
system and also damage plastic
and rubber parts. That damage
would not be covered under the
vehicle warranty.
Page 236 of 374

Black plate (44,1)Chevrolet Impala Owner Manual - 2012
9-44 Driving and Operating
Before starting, check all trailer hitch
parts and attachments, safety
chains, electrical connectors, lamps,
tires and mirror adjustments. If the
trailer has electric brakes, start the
vehicle and trailer moving and then
apply the trailer brake controller by
hand to be sure the brakes are
working. This checks the electrical
connection at the same time.
During the trip, check occasionally
to be sure that the load is secure,
and that the lamps and any trailer
brakes are still working.
Following Distance
Stay at least twice as far behind the
vehicle ahead as you would when
driving the vehicle without a trailer.
This can help to avoid situations
that require heavy braking and
sudden turns.
Passing
More passing distance is needed
when towing a trailer. Because the
rig is longer, it is necessary to go
much farther beyond the passed
vehicle before returning to the lane.
Backing Up
Hold the bottom of the steering
wheel with one hand. Then, to move
the trailer to the left, move that hand
to the left. To move the trailer to the
right, move your hand to the right.
Always back up slowly and,
if possible, have someone
guide you.
Making Turns
Notice:Making very sharp turns
while trailering could cause the
trailer to come in contact with the
vehicle. The vehicle could be
damaged. Avoid making very
sharp turns while trailering. When turning with a trailer, make
wider turns than normal. Do this so
the trailer will not strike soft
shoulders, curbs, road signs, trees
or other objects. Avoid jerky or
sudden maneuvers. Signal well in
advance.
Turn Signals When Towing a
Trailer
The arrows on the instrument panel
flash whenever signaling a turn or
lane change. Properly hooked up,
the trailer lamps also flash, telling
other drivers the vehicle is turning,
changing lanes or stopping.
When towing a trailer, the arrows on
the instrument panel flash for turns
even if the bulbs on the trailer are
burned out. For this reason you may
think other drivers are seeing the
signal when they are not. It is
important to check occasionally to
be sure the trailer bulbs are still
working.
Page 239 of 374

Black plate (47,1)Chevrolet Impala Owner Manual - 2012
Driving and Operating 9-47
section. Trailering is different than
just driving the vehicle by itself.
Trailering means changes in
handling, acceleration, braking,
durability and fuel economy.
Successful, safe trailering takes
correct equipment, and it has to be
used properly.
The following information has many
time-tested, important trailering tips
and safety rules. Many of these are
important for the safety of the driver
and the passengers. So please read
this section carefully before pulling a
trailer.
Load-pulling components such as
the engine, transmission, axles,
wheel assemblies and tires are
forced to work harder against the
drag of the added weight. The
engine is required to operate at
relatively higher speeds and under
greater loads, generating extra heat.
The trailer also adds considerably to
wind resistance, increasing the
pulling requirements.Weight of the Trailer
How heavy can a trailer safely be?
It should never weigh more than
454 kg (1,000 lbs). But even that
can be too heavy.
It depends on how the rig is used.
For example, speed, altitude, road
grades, outside temperature and
how much the vehicle is used to pull
a trailer are all important. It can
depend on any special equipment
on the vehicle, and the amount of
tongue weight the vehicle can carry.
See“Weight of the Trailer Tongue”
later in this section for more
information.
Maximum trailer weight is calculated
assuming only the driver is in the
tow vehicle and it has all the
required trailering equipment. The
weight of additional optional
equipment, passengers and cargo in
the tow vehicle must be subtracted
from the maximum trailer weight. Ask your dealer for trailering
information or advice, or write us at
our Customer Assistance Offices.
See
Customer Assistance Offices
on page 13‑3 for more information.
Weight of the Trailer Tongue
The tongue load (A) of any trailer is
an important weight to measure
because it affects the total gross
weight of the vehicle. The Gross
Vehicle Weight (GVW) includes the
curb weight of the vehicle, any
cargo carried in it, and the people
who will be riding in the vehicle.
If there are a lot of options,
equipment, passengers or cargo in
the vehicle, it will reduce the tongue
weight the vehicle can carry, which
will also reduce the trailer weight the
vehicle can tow. If towing a trailer,
the tongue load must be added to
the GVW because the vehicle will
be carrying that weight, too. See
Vehicle Load Limits on page 9‑11
for more information about the
vehicle's maximum load capacity.
Page 249 of 374

Black plate (7,1)Chevrolet Impala Owner Manual - 2012
Vehicle Care 10-7
A. Windshield Washer FluidReservoir. See Washer Fluid on
page 10‑18.
B. Engine Compartment Fuse
Block on page 10‑30.
C. Battery on page 10‑21.
D. Power Steering Reservoir and Cap. See Power Steering Fluid
on page 10‑17.
E. Engine Oil Fill Cap. See Engine
Oil on page 10‑7.
F. Engine Oil Dipstick. See Engine
Oil on page 10‑7. G. Engine Cooling Fans (Out of
View. See Cooling System on
page 10‑12.
H. Transmission Fluid Cap. See Automatic Transmission Fluid
on page 10‑11.
I. Brake Fluid Reservoir. See Brakes on page 10‑19.
J. Engine Air Cleaner/Filter on
page 10‑11.
K. Coolant Surge Tank and Pressure Cap. See Engine
Coolant on page 10‑13.Engine Oil
To ensure proper engine
performance and long life, careful
attention must be paid to engine oil.
Following these simple, but
important steps will help protect
your investment:
.Always use engine oil approved
to the proper specification and of
the proper viscosity grade. See
“Selecting the Right Engine Oil”
in this section.
.Check the engine oil level
regularly and maintain the
proper oil level. See “Checking
Engine Oil” and“When to Add
Engine Oil” in this section.
.Change the engine oil at the
appropriate time. See Engine Oil
Life System on page 10‑10.
.Always dispose of engine oil
properly. See “What to Do with
Used Oil” in this section.
Page 252 of 374

Black plate (10,1)Chevrolet Impala Owner Manual - 2012
10-10 Vehicle Care
What to Do with Used Oil
Used engine oil contains certain
elements that can be unhealthy for
your skin and could even cause
cancer. Do not let used oil stay on
your skin for very long. Clean your
skin and nails with soap and water,
or a good hand cleaner. Wash or
properly dispose of clothing or rags
containing used engine oil. See the
manufacturer's warnings about the
use and disposal of oil products.
Used oil can be a threat to the
environment. If you change your
own oil, be sure to drain all the oil
from the filter before disposal. Never
dispose of oil by putting it in the
trash or pouring it on the ground,
into sewers, or into streams or
bodies of water. Recycle it by taking
it to a place that collects used oil.
Engine Oil Life System
When to Change Engine Oil
This vehicle has a computer system
that indicates when to change the
engine oil and filter. This is based
on a combination of factors which
include engine revolutions, engine
temperature, and miles driven.
Based on driving conditions, the
mileage at which an oil change is
indicated can vary considerably. For
the oil life system to work properly,
the system must be reset every time
the oil is changed.
When the system has calculated
that oil life has been diminished, it
indicates that an oil change is
necessary. A CHANGE ENGINE
OIL SOON message comes on. See
Engine Oil Messages on page 5‑31.
Change the oil as soon as possible
within the next 1 000 km (600 mi).It is possible that, if driving under
the best conditions, the oil life
system might indicate that an oil
change is not necessary for up to a
year. The engine oil and filter must
be changed at least once a year
and, at this time, the system must
be reset. Your dealer has trained
service people who will perform this
work and reset the system. It is also
important to check the oil regularly
over the course of an oil drain
interval and keep it at the proper
level.
If the system is ever reset
accidentally, the oil must be
changed at 5 000 km (3,000 mi)
since the last oil change.
Remember to reset the oil life
system whenever the oil is changed.
Page 290 of 374

Black plate (48,1)Chevrolet Impala Owner Manual - 2012
10-48 Vehicle Care
Adjust the front and rear tires to
the recommended inflation
pressure on the Tire and
Loading Information label after
the tires have been rotated. See
Tire Pressure on page 10‑41
andVehicle Load Limits on
page 9‑11.
Reset the Tire Pressure Monitor
System. See Tire Pressure
Monitor Operation on
page 10‑44.
Check that all wheel nuts are
properly tightened. See “Wheel
Nut Torque” underCapacities
and Specifications on
page 12‑2.{WARNING
Rust or dirt on a wheel, or on the
parts to which it is fastened, can
make wheel nuts become loose
after time. The wheel could come
off and cause an accident. When
changing a wheel, remove any
rust or dirt from places where the
wheel attaches to the vehicle. In
an emergency, a cloth or a paper
towel can be used; however, use
a scraper or wire brush later to
remove all rust or dirt.
Lightly coat the center of the
wheel hub with wheel bearing
grease after a wheel change or
tire rotation to prevent corrosion
or rust build-up. Do not get
grease on the flat wheel
mounting surface or on the
wheel nuts or bolts.
When It Is Time for New
Tires
Factors such as maintenance,
temperatures, driving speeds,
vehicle loading, and road conditions
affect the wear rate of the tires.
Treadwear indicators are one way to
tell when it is time for new tires.
Treadwear indicators appear when
the tires have only 1.6 mm (1/16 in)
or less of tread remaining. See Tire
Inspection on page 10‑47 andTire
Rotation on page 10‑47 for more
information.
Page 344 of 374

Black plate (6,1)Chevrolet Impala Owner Manual - 2012
13-6 Customer Information
Roadside Assistance
Program
For U.S.‐purchased vehicles, call
1‐800‐243‐8872; (Text Telephone
(TTY): 1‐888‐889‐2438).
For Canadian‐purchased vehicles,
call1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number.
.Telephone number of your
location.
.Location of the vehicle.
.Model, year, color, and license
plate number of the vehicle.
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
.Description of the problem.
Coverage
Services are provided up to 5 years/
160 000 km (100,000 mi), whichever
comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
Chevrolet and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without notification. Chevrolet and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide the
claims are made too often, or the
same type of claim is made many
times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock‐Out Service:
Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in the
sand, mud, or snow.
Page 347 of 374

Black plate (9,1)Chevrolet Impala Owner Manual - 2012
Customer Information 13-9
Public Transportation or Fuel
Reimbursement
If the vehicle requires overnight
warranty repairs, and public
transportation is used instead of
your dealer's shuttle service, the
expense must be supported by
original receipts and can only be up
to the maximum amount allowed by
GM for shuttle service. In addition,
for U.S. customers, should you
arrange transportation through a
friend or relative, limited
reimbursement for reasonable
fuel expenses may be available.
Claim amounts should reflect actual
costs and be supported by original
receipts. See your dealer for
information regarding the allowance
amounts for reimbursement of fuel
or other transportation costs.Courtesy Rental Vehicle
Your dealer may arrange to provide
you with a courtesy rental vehicle or
reimburse you for a rental vehicle
that you obtain if the vehicle is kept
for an overnight warranty repair.
Rental reimbursement will be limited
and must be supported by original
receipts. This requires that you sign
and complete a rental agreement
and meet state/provincial, local, and
rental vehicle provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card, etc.
You are responsible for fuel usage
charges and may also be
responsible for taxes, levies, usage
fees, excessive mileage, or rental
usage beyond the completion of the
repair.
It may not be possible to provide a
like vehicle as a courtesy rental.Additional Program
Information
All program options, such as shuttle
service, may not be available at
every dealer. Please contact your
dealer for specific information
about availability. All Courtesy
Transportation arrangements will be
administered by appropriate dealer
personnel.
General Motors reserves the
right to unilaterally modify, change,
or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its
sole discretion.
Page 351 of 374

Black plate (13,1)Chevrolet Impala Owner Manual - 2012
Customer Information 13-13
Current and Past Models
Technical Service Bulletins and
Manuals are available for current
and past model GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday - Friday
8:00 AM - 6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit
Helm, Inc. at: www.helminc.com.
Or write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a recall
and remedy campaign.However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.
To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to
http://www.safercar.gov;
or
write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other
information about motor
vehicle safety from
http://www.safercar.gov
.