display CHEVROLET IMPALA 2012 9.G Workshop Manual
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Page 211 of 374

Black plate (19,1)Chevrolet Impala Owner Manual - 2012
Driving and Operating 9-19
not start and the key is held in
START, cranking will be stopped
after 15 seconds to prevent
cranking motor damage. To
prevent gear damage, this
system also prevents cranking if
the engine is already running.
Engine cranking can be stopped
by turning the ignition switch to
the ACC/ACCESSORY or
LOCK/OFF position.
When the Low Fuel warning
lamp is on and the FUEL LEVEL
LOW message is displayed in
the Driver Information Center
(DIC), the Computer‐Controlled
Cranking System is disabled to
prevent possible vehicle
component damage. When this
happens, hold the ignition switch
in the START position to
continue engine cranking.Notice:
Cranking the engine for
long periods of time, by returning
the key to the START position
immediately after cranking has
ended, can overheat and damage
the cranking motor, and drain the
battery. Wait at least 15 seconds
between each try, to let the
cranking motor cool down.
2. If the engine does not start after
5‐10 seconds, especially in very
cold weather (below −18°C or
0°F), it could be flooded with too
much gasoline. Try pushing the
accelerator pedal all the way to
the floor and holding it there as
you hold the key in START for
up to a maximum of 15 seconds.
Wait at least 15 seconds
between each try, to allow the
cranking motor to cool down.
When the engine starts, let go of
the key and accelerator. If the
vehicle starts briefly but then
stops again, repeat these steps. This clears the extra gasoline
from the engine. Do not race the
engine immediately after starting
it. Operate the engine and
transmission gently until the oil
warms up and lubricates all
moving parts.
Notice: The engine is designed to
work with the electronics in the
vehicle. If you add electrical parts
or accessories, you could change
the way the engine operates.
Before adding electrical
equipment, check with your
dealer. If you do not, the engine
might not perform properly. Any
resulting damage would not be
covered by the vehicle warranty.
Page 220 of 374

Black plate (28,1)Chevrolet Impala Owner Manual - 2012
9-28 Driving and Operating
Downshifting the transmission in
slippery road conditions could result
in skidding, see "Skidding" under
Loss of Control on page 9‑5.
L (Low):This position gives you
access to gear ranges. This
provides more engine braking but
lower fuel economy than D (Drive).
You can use it on very steep hills,
or in deep snow or mud. See the
following text on Manual Mode.Manual Mode
Electronic Range Select
(ERS) Mode
ERS mode allows you to choose the
top-gear limit of the transmission,
which can help control the vehicle's
speed while driving downhill or
towing a trailer. The vehicle has an
electronic shift position indicator
within the instrument cluster. When
using the ERS mode a number will
display next to the L, indicating the
current range that has been
selected. To use this feature:
1. Move the shift lever to L (Low).
2. Press the + (Plus) or
−(Minus)
button located on the left side of
the steering wheel, to increase
or decrease the gear range
available.
When you shift from D (Drive) to
L (Low), the transmission will shift to
a pre-determined lower gear range.
The highest gear available for this
pre-determined range is displayed
next to the L in the DIC. The
number displayed in the DIC is the
highest gear that the transmission
will be allowed to operate in. All
gears below that number are
available. For example, when
4 (Fourth) is shown next to the L,
1 (First) through 4 (Fourth) gears are
automatically shifted by the vehicle.
The transmission will not shift into
5 (Fifth) until the + (Plus) button is
used or you shift back into D (Drive).
While in L (Low), the transmission
will prevent shifting to a lower gear
range if the engine speed is
too high.
Page 224 of 374

Black plate (32,1)Chevrolet Impala Owner Manual - 2012
9-32 Driving and Operating
Electronic Stability
Control (ESC)
Your vehicle may have an Electronic
Stability Control (ESC) system
which combines antilock brake,
traction, and stability control
systems and helps the driver
maintain directional control of the
vehicle in most driving conditions.
When you first start your vehicle
and begin to drive away, the system
performs several diagnostic checks
to ensure there are no problems.
You may hear or feel the system
working. This is normal and does
not mean there is a problem with
your vehicle. The system should
initialize before the vehicle reaches
32 km/h (20 mph).If the system fails to turn on or
activate due to a fault, the ESC/TCS
light will be on solid, and the
SERVICE STABILITRAK message
will be displayed. If the system fails
to turn on or activate due to it not
initializing, the DIC will display
STABILITRAK INITIALIZING.
For more information, see
Ride
Control System Messages on
page 5‑33.
This light will flash on the instrument
panel cluster when the ESC system
is both on and activated. You may also feel or hear the
system working; this is normal.
When the light is on solid and the
SERVICE STABILITRAK message
is displayed, the system will not
assist the driver in maintaining
directional control of the vehicle.
Adjust your driving accordingly. See
Ride Control System Messages on
page 5‑33.
The Electronic Stability
Control (ESC) system is
automatically enabled whenever
you start your vehicle. To assist the
driver with vehicle directional
control, especially in slippery road
conditions, you should always leave
the system on. But, you can turn
ESC off if you ever need to.
Page 233 of 374

Black plate (41,1)Chevrolet Impala Owner Manual - 2012
Driving and Operating 9-41
{WARNING
Fuel can spray out on you if you
open the fuel cap too quickly.
If you spill fuel and then
something ignites it, you could be
badly burned. This spray can
happen if the tank is nearly full,
and is more likely in hot weather.
Open the fuel cap slowly and wait
for any hiss noise to stop. Then
unscrew the cap all the way.
Be careful not to spill fuel. Do not
top off or overfill the tank and wait a
few seconds after you have finished
pumping before removing the
nozzle. Clean fuel from painted
surfaces as soon as possible. See
Exterior Care on page 10‑69. When replacing the fuel cap, turn it
clockwise until it clicks. Make sure
the cap is fully installed. The
diagnostic system can determine if
the fuel cap has been left off or
improperly installed. This would
allow fuel to evaporate into the
atmosphere. See
Malfunction
Indicator Lamp on page 5‑16.
The TIGHTEN GAS CAP message
displays on the Driver Information
Center (DIC) if the fuel cap is not
properly installed. See Fuel System
Messages on page 5‑32 for more
information.
{WARNING
If a fire starts while you are
refueling, do not remove the
nozzle. Shut off the flow of fuel by
shutting off the pump or by
notifying the station attendant.
Leave the area immediately.
Notice: If a new fuel cap is
needed, be sure to get the right
type of cap from your dealer. The
wrong type of fuel cap might not
fit properly, might cause the
malfunction indicator lamp to
light, and could damage the fuel
tank and emissions system. See
Malfunction Indicator Lamp on
page 5‑16.
Page 251 of 374

Black plate (9,1)Chevrolet Impala Owner Manual - 2012
Vehicle Care 10-9
Selecting the Right Engine Oil
Selecting the right engine oil
depends on both the proper oil
specification and viscosity grade.
SeeRecommended Fluids and
Lubricants on page 11‑11.
Specification
Use and ask for licensed engine oils
with the dexos1™ approved
certification mark. Engine oils
meeting the requirements for the
vehicle should have the dexos1
approved certification mark. This
certification mark indicates that the
oil has been approved to the dexos1
specification.
Notice: Failure to use the
recommended engine oil or
equivalent can result in engine
damage not covered by the
vehicle warranty. Check with your
dealer or service provider on
whether the oil is approved to the
dexos1 specification.
Viscosity Grade
SAE 5W‐30 is the best viscosity
grade for the vehicle. Do not use
other viscosity grade oils such as
SAE 10W‐30, 10W‐40, or 20W‐50.
If in an area of extreme cold, where
the temperature falls below −20°F
(−29°C), an SAE 0W‐30 oil should
be used. An oil of this viscosity
grade will provide easier cold starting for the engine at extremely
low temperatures. When selecting
an oil of the appropriate viscosity
grade, always select an oil that
meets the dexos1 specification or
equivalent. See
“Specification”for
more information.
Engine Oil Additives/Engine
Oil Flushes
Do not add anything to the oil. The
recommended oils with the dexos
specification and displaying the
dexos certification mark are all that
is needed for good performance and
engine protection.
Engine oil system flushes are not
recommended and could cause
engine damage not covered by the
vehicle warranty.
Page 253 of 374

Black plate (11,1)Chevrolet Impala Owner Manual - 2012
Vehicle Care 10-11
How to Reset the Engine Oil
Life System
Reset the system whenever the
engine oil is changed so that the
system can calculate the next
engine oil change. Always reset the
engine oil life to 100% after every oil
change. It will not reset itself. To
reset the system:
1. Display OIL LIFE REMAININGon the DIC.
2. Press and hold the SET/RESET button on the DIC for more than
five seconds. The oil life will
change to 100%.
If the CHANGE ENGINE OIL SOON
message comes back on when the
vehicle is started, the engine oil life
system has not reset. Repeat the
procedure.
Automatic Transmission
Fluid
How to Check Automatic
Transmission Fluid
It is not necessary to check
the transmission fluid level.
A transmission fluid leak is the only
reason for fluid loss. If a leak
occurs, take the vehicle to your
dealer service department and have
it repaired as soon as possible.
There is a special procedure for
checking and changing the
transmission fluid. Because this
procedure is difficult, you should
have this done at your dealer
service department. Contact your
dealer for additional information or
the procedure can be found in the
service manual. To purchase a
service manual, see Service
Publications Ordering Information
on page 13‑12 Change the fluid and filter at the
intervals listed in
Maintenance
Schedule on page 11‑3, and be
sure to use the fluid listed in
Recommended Fluids and
Lubricants on page 11‑11.
Engine Air Cleaner/Filter
The engine air cleaner/filter is
located in the engine compartment
on the driver side of the vehicle.
See Engine Compartment Overview
on page 10‑6 for more information
on location.
When to Inspect the Engine Air
Cleaner/Filter
Inspect the air cleaner/filter at the
scheduled maintenance intervals
and replace it at the first oil change
after each (80 000 km (50,000 mi)
interval. See Maintenance Schedule
on page 11‑3 for more information.
If driving in dusty/dirty conditions,
inspect the filter at each engine oil
change.
Page 258 of 374

Black plate (16,1)Chevrolet Impala Owner Manual - 2012
10-16 Vehicle Care
Engine Overheating
There is a coolant temperature
gauge and a engine coolant
temperature warning light on the
instrument panel cluster that
indicate an overheated engine
condition. SeeEngine Coolant
Temperature Gauge on page 5‑12
and Engine Coolant Temperature
Warning Light on page 5‑21 for
more information.
If the decision is made not to lift the
hood when this warning appears,
get service help right away. See
Roadside Assistance Program on
page 13‑6.
If the decision is made to lift the
hood, make sure the vehicle is
parked on a level surface.
Then check to see if the engine
cooling fans are running. If the
engine is overheating, the fans
should be running. If not, do not
continue to run the engine and have
the vehicle serviced. Notice:
Engine damage from
running the engine without
coolant is not covered by the
warranty.
If Steam Is Coming from the
Engine Compartment
See Overheated Engine Protection
Operating Mode on page 10‑17 for
information on driving to a safe
place in an emergency.
If No Steam Is Coming from
the Engine Compartment
If an engine overheat warning is
displayed but no steam can be seen
or heard, the problem might not be
too serious. Sometimes the engine
can get a little too hot when the
vehicle:
.Climbs a long hill on a hot day.
.Stops after high-speed driving.
.Idles for long periods in traffic.
.Tows a trailer. If the overheat warning displays with
no sign of steam:
1. Turn the air conditioning off.
2. Turn the heater on to the highest
temperature and to the highest
fan speed. Open the windows as
necessary.
3. In heavy traffic, let the engine idle in N (Neutral) while stopped.
If it is safe to do so, pull off the
road, shift to P (Park) or
N (Neutral), and let the
engine idle.
If the temperature overheat gauge is
no longer in the overheat zone or an
engine coolant temperature warning
light no longer displays, the vehicle
can be driven. Continue to drive the
vehicle slowly for about 10 minutes.
Keep a safe vehicle distance from
the vehicle in front. If the warning
does not come back on, continue to
drive normally.
If the warning continues, pull over,
stop, and park the vehicle
right away.
Page 259 of 374

Black plate (17,1)Chevrolet Impala Owner Manual - 2012
Vehicle Care 10-17
If there is no sign of steam, idle the
engine for three minutes while
parked. If the warning is still
displayed, turn off the engine until it
cools down. Also, seeOverheated
Engine Protection Operating Mode
on page 10‑17.
Overheated Engine
Protection
Operating Mode
This emergency operating mode
allows the vehicle to be driven to a
safe place in an emergency
situation. If an overheated engine
condition exists, an overheat
protection mode which alternates
firing groups of cylinders helps
prevent engine damage. In this
mode, there is significant loss in
power and engine performance.
The engine coolant temperature
warning light comes on the
instrument panel, to indicate the
vehicle has entered overheated
engine protection operating mode.
The temperature gauge also indicates an overheat condition
exists. Driving extended km (miles)
and/or towing a trailer in the
overheat protection mode should be
avoided.
Power Steering Fluid
See
Engine Compartment Overview
on page 10‑6 for information on the
location of the power steering fluid
reservoir.
When to Check Power Steering
Fluid
It is not necessary to regularly
check power steering fluid unless a
leak is suspected in the system or
an unusual noise is heard. A fluid
loss in this system could indicate a
problem. Have the system inspected
and repaired.
How to Check Power Steering
Fluid
Check the level after the vehicle has
been driven for at least 20 minutes
so the fluid is warm.
To check the power steering fluid:
1. Turn the ignition to LOCK/OFF and let the engine compartment
cool down.
2. Wipe the cap and the top of the reservoir clean.
3. Unscrew the cap and pull it straight up.
4. Wipe the dipstick with a clean rag.
5. Replace the cap and completely tighten it.
6. Remove the cap again and look at the fluid level on the dipstick.
Page 260 of 374

Black plate (18,1)Chevrolet Impala Owner Manual - 2012
10-18 Vehicle Care
When the engine is hot, the level
should be at the hot MAX level.
When the engine is cold, the fluid
level should be between MIN and
MAX on the dipstick.
What to Use
To determine what kind of fluid to
use, seeRecommended Fluids and
Lubricants on page 11‑11. Always
use the proper fluid.
Washer Fluid
What to Use
When the vehicle needs windshield
washer fluid, be sure to read the
manufacturer's instructions before
use. If operating the vehicle in an
area where the temperature may fall
below freezing, use a fluid that has
sufficient protection against
freezing.
Adding Washer Fluid
A WASHER FLUID LOW ADD
FLUID message will be displayed
on the Driver Information Center
(DIC) when windshield washer fluid
needs to be added to the vehicle.
See Washer Fluid Messages on
page 5‑37 for more information.
Open the cap with the washer
symbol on it. Add washer fluid until
the tank is full.
SeeEngine Compartment Overview
on page 10‑6 for more information
on location.
Notice
.When using concentrated
washer fluid, follow the
manufacturer's instructions
for adding water.
.Do not mix water with
ready-to-use washer fluid.
Water can cause the solution
to freeze and damage the
washer fluid tank and other
parts of the washer system.
Also, water does not clean as
well as washer fluid.
Page 273 of 374

Black plate (31,1)Chevrolet Impala Owner Manual - 2012
Vehicle Care 10-31
The vehicle may not have all of the
fuses, relays, and features shown.Fuses Usage
A/C CMPRSR Air Conditioning
Compressor
ABS MTR 1 Antilock Brake
System (ABS)
Motor 1
ABS MTR 2 ABS Motor 2
AIR PUMP Air Pump
AIR SOL Air Injection
Reactor Solenoid
AIRBAG/
DISPLAY Airbag, Display
AUX PWR Auxiliary Power
BATT 1 Battery 1
BATT 2 Battery 2
BATT 3 Battery 3
BATT 4 Battery 4
BCM Body Control
Module (BCM)