wheel CHEVROLET IMPALA 2013 9.G Owner's Manual

Black plate (10,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
7-10 Infotainment System
5. Repeat the steps to removemore categories.
Storing SiriusXM Channels
Drivers are encouraged to store
radio station while the vehicle is
parked. See Defensive Driving on
page 9‑2. Tune to stored radio
stations using the presets, favorites
button, and steering wheel controls,
if the vehicle has this feature.
Up to 36 stations can be
programmed as favorites using the
6 softkeys below the radio station
frequency tabs and by using the
FAV button. Press the FAV button to
go through up to 6 pages of
favorites, each having 6 favorite
stations available per page. Each
page of favorites can contain any
combination of AM, FM,
or SiriusXM, if equipped, stations.
Storing an SiriusXM Channel as a
Favorite
To store a station as a favorite:
1. Tune to an SiriusXM channel. 2. Press the FAV button to display
the page where the station will
be stored.
3. Press and hold one of the 6 softkeys until a beep sounds.
4. Repeat Steps 1 through 3 to store additional radio stations.
The number of favorites pages can
be set up using the MENU button.
To set up the number of favorites
pages:
1. Press the MENU button.
2. Press the softkey located below the FAV 1-6 tab.
3. Select the number of favorites pages by pressing the softkey
located below the displayed
page numbers.
4. Press the FAV button, or let the menu time out, to return to the
original main radio screen
showing the radio station
frequency tabs and to begin the
process of programming
favorites.
SiriusXM Radio Messages
XL (Explicit Language
Channels): These channels, or any
others, can be blocked at a
customer's request, by calling
1-866-635-2349 (U.S.) and
1-877-209-0079 (Canada).
XM Updating: The encryption code
in the receiver is being updated, and
no action is required. This process
should take no longer than
30 seconds.
No XM Signal: The system is
functioning correctly, but the vehicle
is in a location that is blocking the
SiriusXM signal. When the vehicle is
moved into an open area, the signal
should return.
Loading XM: The audio system is
acquiring and processing audio and
text data. No action is needed. This
message should disappear shortly.
Channel Off Air: This channel is
not currently in service. Tune in to
another channel.

Black plate (20,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
7-20 Infotainment System
When to Speak:A short tone
sounds after the system responds
indicating when it is waiting for a
voice command. Wait until the tone
and then speak.
How to Speak: Speak clearly in a
calm and natural voice.
Audio System
When using the in-vehicle Bluetooth
system, sound comes through the
vehicle's front audio system
speakers and overrides the audio
system. Use the audio system
volume knob, during a call, to
change the volume level. The
adjusted volume level remains in
memory for later calls. To prevent
missed calls, a minimum volume
level is used if the volume is turned
down too low.
Bluetooth Controls
Use the buttons located on the
steering wheel to operate the
in-vehicle Bluetooth system. See
Steering Wheel Controls on
page 5‑2.
b/g(Push To Talk): Press to
answer incoming calls, confirm
system information, and start
speech recognition.
c/x(End): Press to end a call,
reject a call, or cancel an operation.
Pairing
A Bluetooth enabled cell phone
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See
the cell phone manufacturer's user
guide for Bluetooth functions before
pairing the cell phone. If a Bluetooth
phone is not connected, calls will be
made using OnStar Hands-Free
Calling, if equipped. See OnStar
Overview on page 14‑1.
Pairing Information
.A Bluetooth phone with MP3
capability cannot be paired to
the vehicle as a phone and an
MP3 player at the same time.
.Up to five cell phones can be
paired to the Bluetooth system.
.The pairing process is disabled
when the vehicle is moving.
.Pairing only needs to be
completed once, unless the
pairing information on the cell
phone changes or the cell phone
is deleted from the system.
.Only one paired cell phone can
be connected to the Bluetooth
system at a time.
.If multiple paired cell phones are
within range of the system, the
system connects to the first
available paired cell phone in the
order that they were first paired
to the system. To connect to a
different paired phone, see
“Connecting to a Different
Phone” later in this section.
Pairing a Phone
1. Press and hold
b/gfor
two seconds.
2. Say “Bluetooth.” This command
can be skipped.

Black plate (2,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
8-2 Climate Controls
Single Zone
A. Fan Control
B. Outside Air
C. Temperature Control
D. Recirculation
E. Air Delivery Mode Control
F. Air Conditioning
G. Rear Window Defogger Temperature Control:
For dual
zone, turn the thumbwheels up or
down to increase or decrease the
temperature on the driver or the
passenger side of the vehicle. For
single zone, turn the knob clockwise
or counterclockwise to increase or
decrease the temperature.
9(Fan Control): Turn clockwise
or counterclockwise to increase or
decrease the fan speed. Positioning
the knob between two modes can
select a combination of those
modes.
If the airflow seems low when the
fan is at the highest setting, the
passenger compartment air filter
may need to be replaced. There will
be some airflow noticeable from the
various outlets when driving, even
with the fan in the off position. For
more information, see Passenger
Compartment Air Filter on page 8‑5
and Maintenance Schedule on
page 11‑3.
Air Delivery Mode Control: Turn
clockwise or counterclockwise to
change the direction of the airflow
inside the vehicle.

Black plate (5,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
Climate Controls 8-5
Air Vents
Use the thumbwheel located below
or to the side of the outlet, to
change the direction of the air flow.
Operation Tips
.Clear away any ice, snow,
or leaves from the air inlets at
the base of the windshield that
may block the flow of air into the
vehicle.
.Use of non-GM approved hood
deflectors may adversely affect
the performance of the system.
.Keep the path under the front
seats clear of objects to help
circulate the air inside the
vehicle more effectively.
.If the airflow seems low when
the fan is at the highest setting,
the passenger compartment air
filter, if equipped, may need to
replaced. For more information,
seePassenger Compartment Air
Filter on page 8‑5 and
Maintenance Schedule on
page 11‑3.
.If fogging reoccurs while in vent
or bi-level modes with mild
temperature throughout the
vehicle, turn on the air
conditioner to reduce windshield
fogging.
Maintenance
Passenger Compartment
Air Filter
The vehicle has a passenger
compartment particulate air filter.
It is located in the engine
compartment, below the air inlet
grille on the passenger side.
The filter traps most of the pollen
from air entering the climate control
system. It needs to be changed
periodically to ensure system
performance. For information on
how often to change the passenger
compartment air filter, see
Maintenance Schedule on
page 11‑3.

Black plate (2,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
9-2 Driving and Operating
Driving Information
Distracted Driving
Distraction comes in many forms
and can take your focus from the
task of driving. Exercise good
judgment and do not let other
activities divert your attention away
from the road. Many local
governments have enacted laws
regarding driver distraction. Become
familiar with the local laws in
your area.
To avoid distracted driving, always
keep your eyes on the road, hands
on the wheel, and mind on the drive.
.Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
.Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices.
.Designate a front seat
passenger to handle potential
distractions.
.Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
.Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
.Stop or park the vehicle to tend
to children.
.Keep pets in an appropriate
carrier or restraint.
.Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.
{WARNING
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Refer to the infotainment section for
more information on using that
system, including pairing and using
a cell phone.
If equipped, refer to the navigation
manual for information on that
system, including pairing and using
a cell phone.
Defensive Driving
Defensive driving means “always
expect the unexpected.” The first
step in driving defensively is to wear
the safety belt. See Safety Belts on
page 3‑9.
.Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be

Black plate (4,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
9-4 Driving and Operating
If power steering assist is lost
because the engine stops or
because of a system malfunction,
the vehicle can be steered but may
require increased effort. See your
dealer if there is a problem.
Curve Tips
.Take curves at a reasonable
speed.
.Reduce speed before entering a
curve.
.Maintain a reasonable steady
speed through the curve.
.Wait until the vehicle is out of
the curve before accelerating
gently into the straightaway.
Steering in Emergencies
.There are some situations when
steering around a problem may
be more effective than braking.
.Holding both sides of the
steering wheel allows you to turn
180 degrees without removing
a hand.
.Antilock Brake System (ABS)
allows steering while braking.
Off-Road Recovery
The vehicle's right wheels can drop
off the edge of a road onto the
shoulder while driving. Follow
these tips:
1. Ease off the accelerator andthen, if there is nothing in the
way, steer the vehicle so that it
straddles the edge of the
pavement. 2. Turn the steering wheel about
one-eighth of a turn, until the
right front tire contacts the
pavement edge.
3. Turn the steering wheel to go straight down the roadway.
Loss of Control
Skidding
There are three types of skids that
correspond to the vehicle's three
control systems:
.Braking Skid —wheels are not
rolling.
.Steering or Cornering Skid —
too much speed or steering in a
curve causes tires to slip and
lose cornering force.
.Acceleration Skid —too much
throttle causes the driving
wheels to spin.

Black plate (7,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
Driving and Operating 9-7
WARNING (Continued)
Steering may also be affected
when ignition is off. You could
crash. Always have the engine
running and the vehicle in gear
when going downhill.
.Stay in your own lane. Do not
swing wide or cut across the
center of the road. Drive at
speeds that let you stay in your
own lane.
.Be alert on top of hills;
something could be in your lane
(stalled car, accident).
.Pay attention to special road
signs (falling rocks area, winding
roads, long grades, passing or
no-passing zones) and take
appropriate action.
Winter Driving
Driving on Snow or Ice
Drive carefully when there is snow
or ice between the tires and the
road, creating less traction or grip.
Wet ice can occur at about 0°C (32°
F) when freezing rain begins to fall,
resulting in even less traction. Avoid
driving on wet ice or in freezing rain
until roads can be treated with salt
or sand.
Drive with caution, whatever the
condition. Accelerate gently so
traction is not lost. Accelerating too
quickly causes the wheels to spin
and makes the surface under the
tires slick, so there is even less
traction.
Try not to break the fragile traction.
If you accelerate too fast, the drive
wheels will spin and polish the
surface under the tires even more.
The Antilock Brake System (ABS)
improves vehicle stability during
hard stops on slippery roads, butapply the brakes sooner than when
on dry pavement. See
Antilock
Brake System (ABS) on page 9‑23.
Allow greater following distance on
any slippery road and watch for
slippery spots. Icy patches can
occur on otherwise clear roads in
shaded areas. The surface of a
curve or an overpass can remain icy
when the surrounding roads are
clear. Avoid sudden steering
maneuvers and braking while
on ice.
Turn off cruise control on slippery
surfaces.
Blizzard Conditions
Being stuck in snow can be a
serious situation. Stay with the
vehicle unless there is help nearby.
If possible, use Roadside
Assistance. See Roadside
Assistance Program on page 13‑5.
To get help and keep everyone in
the vehicle safe:
.Turn on the hazard warning
flashers.

Black plate (8,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
9-8 Driving and Operating
.Tie a red cloth to an outside
mirror.
{WARNING
Snow can trap engine exhaust
under the vehicle. This may
cause exhaust gases to get
inside. Engine exhaust contains
carbon monoxide (CO) which
cannot be seen or smelled. It can
cause unconsciousness and even
death.
If the vehicle is stuck in the snow:
.Clear away snow from around
the base of your vehicle,
especially any that is blocking
the exhaust pipe.
.Check again from time to
time to be sure snow does
not collect there.
.Open a window about 5 cm
(2 in) on the side of the
vehicle that is away from the
wind to bring in fresh air.(Continued)
WARNING (Continued)
.Fully open the air outlets on
or under the instrument
panel.
.Adjust the climate control
system to a setting that
circulates the air inside the
vehicle and set the fan speed
to the highest setting. See
“Climate Control Systems” in
the Index.
For more information about
carbon monoxide, see Engine
Exhaust on page 9‑19.
To save fuel, run the engine for only
short periods as needed to warm
the vehicle and then shut the engine
off and close the window most of
the way to save heat. Repeat this
until help arrives but only when you
feel really uncomfortable from the
cold. Moving about to keep warm
also helps. If it takes some time for help to
arrive, now and then when you run
the engine, push the accelerator
pedal slightly so the engine runs
faster than the idle speed. This
keeps the battery charged to restart
the vehicle and to signal for help
with the headlamps. Do this as little
as possible to save fuel.
If the Vehicle Is Stuck
Slowly and cautiously spin the
wheels to free the vehicle when
stuck in sand, mud, ice, or snow.
If stuck too severely for the traction
system to free the vehicle, turn the
traction system off and use the
rocking method. See
Traction
Control System (TCS) on
page 9‑25.
{WARNING
If the vehicle's tires spin at high
speed, they can explode, and you
or others could be injured. The
(Continued)

Black plate (9,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
Driving and Operating 9-9
WARNING (Continued)
vehicle can overheat, causing an
engine compartment fire or other
damage. Spin the wheels as little
as possible and avoid going
above 56 km/h (35 mph).
Rocking the Vehicle to Get
it Out
Turn the steering wheel left and
right to clear the area around the
front wheels. Turn off any traction
system. Shift back and forth
between R (Reverse) and a low
forward gear, spinning the wheels
as little as possible. To prevent
transmission wear, wait until the
wheels stop spinning before shifting
gears. Release the accelerator
pedal while shifting, and press
lightly on the accelerator pedal
when the transmission is in gear.
Slowly spinning the wheels in the
forward and reverse directions
causes a rocking motion that could
free the vehicle. If that does not getthe vehicle out after a few tries, it
might need to be towed out. If the
vehicle does need to be towed out,
see
Towing the Vehicle on
page 10‑63.
Vehicle Load Limits
It is very important to know how
much weight your vehicle can
carry. Two labels on your vehicle
show how much weight it may
properly carry, the Tire and
Loading Information label and
the Vehicle Certification label.
{WARNING
Do not load the vehicle any
heavier than the Gross
Vehicle Weight Rating
(GVWR), or either the
maximum front or rear Gross
Axle Weight Rating (GAWR).
This can cause systems to
break and change the way the
(Continued)
WARNING (Continued)
vehicle handles. This could
cause loss of control and a
crash. Overloading can also
shorten the life of the vehicle.
Tire and Loading Information
Label
Label Example
A vehicle-specific Tire and
Loading Information label is
attached to the vehicle's center
pillar (B-pillar). With the driver

Black plate (14,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
9-14 Driving and Operating
To shift out of P (Park), the ignition
must be in ON/RUN and the brake
pedal must be applied.
Notice:Using a tool to force the
key to turn in the ignition could
cause damage to the switch or
break the key. Use the correct
key, make sure it is all the way in,
and turn it only with your hand.
If the key cannot be turned by
hand, see your dealer.
A (STOPPING THE ENGINE/
LOCK/OFF): When the vehicle is
stopped, turn the ignition switch to
LOCK/OFF to turn the engine off.
Retained Accessory Power (RAP)
will remain active. See Retained
Accessory Power (RAP) on
page 9‑17
This position locks the ignition and
steering wheel. It also locks the
transmission. This is the only
position in which the ignition key
can be inserted or removed.
The steering can bind with the
wheels turned off center. If this
happens, move the steering wheel from left to right while turning the
key to ACC/ACCESSORY. If this
doesn't work, then the vehicle needs
service.
Do not turn the engine off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems and disable
the airbags.
If the vehicle must be shut off in an
emergency:
1. Brake using a firm and steady
pressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the
vehicle is moving. After shifting
to N (Neutral), firmly apply the
brakes and steer the vehicle to a
safe location.
3. Come to a complete stop, shift to P (Park), and turn the ignition
to LOCK/OFF. On vehicles with
an automatic transmission, the shift lever must be in P (Park) to
turn the ignition switch to the
LOCK/OFF position.
4. Set the parking brake. See Parking Brake on page 9‑24
{WARNING
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the
vehicle off in an emergency.
If the vehicle cannot be pulled over,
and must be shut off while driving,
turn the ignition to ACC/
ACCESSORY.
B (ACC/ACCESSORY): This is the
position in which you can operate
the radio and windshield wipers
while the engine is off. To use ACC/
ACCESSORY, turn the key
clockwise.