service CHEVROLET IMPALA 2013 9.G Owner's Guide

Black plate (33,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
Instruments and Controls 5-33
Loading Information label. SeeTires
on page 10‑31, Vehicle Load Limits
on page 9‑9, and Tire Pressure on
page 10‑38. The DIC also shows
the tire pressure values. See Driver
Information Center (DIC) on
page 5‑22.
Transmission Messages
SERVICE TRANSMISSION
This message displays when there
is a problem with the transmission.
See your dealer for service.
TRANSMISSION HOT IDLE
ENGINE
This message displays when the
transmission fluid in your vehicle is
too hot. Stop the vehicle and allow it
to idle until it cools down. If the
warning message continues to
display, have the vehicle serviced
by your dealer as soon as possible.
Vehicle Reminder
Messages
ICE POSSIBLE DRIVE
WITH CARE
This message displays when the
outside air temperature is cold
enough to create icy road
conditions. Adjust your driving
accordingly.
Washer Fluid Messages
WASHER FLUID LOW ADD
FLUID
This message displays when the
windshield washer fluid is low. Fill
the windshield washer reservoir as
soon as possible. See Engine
Compartment Overview on
page 10‑5 for the location of the
windshield washer reservoir. Also,
see Washer Fluid on page 10‑16 for
more information.
Vehicle
Personalization
Your vehicle has customization
capabilities that allow you to
program certain features to one
preferred setting. Customization
features can only be programmed to
one setting on the vehicle and
cannot be programmed to a
preferred setting for two different
drivers.
All of the customization options may
not be available on your vehicle.
Only the options available will be
displayed on the DIC.
The default settings for the
customization features were set
when your vehicle left the factory,
but may have been changed from
their default state since then.
The customization preferences are
automatically recalled.
To change customization
preferences, use the following
procedure.

Black plate (5,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
Infotainment System 7-5
If the radio has a Bose®audio
system, the EQ settings are either
MANUAL or TALK.
Adjusting the Speakers
(Balance/Fade) Radio with CD
To adjust the balance or fade:
1. Press the
`button or press the
fknob until the speaker control
label displays.
2. To adjust the setting, do one of the following:
.Turn thefknob.
.Press¨SEEK or©SEEK.
.Press\FWD orsREV.
Adjusting the Speakers
(Balance/Fade) Radio with
CD (MP3)
BAL/FADE (Balance/Fade): To
adjust the balance or fade:
1. Press the
fknob until the
speaker control tabs display. 2. Highlight the desired speaker
control tab by doing one of the
following:
.Press thefknob.
.Press the softkey under the
desired tab.
3. Adjust the setting by doing one of the following:
.Turn thefknob clockwise
or counterclockwise.
.Press¨SEEK or©SEEK.
.Press\FWD orsREV.
To quickly adjust all speaker and
tone controls to the middle position,
press the
fknob for more than
two seconds.
If the Rear Seat Audio (RSA) is
turned on, the radio disables FADE
and mutes the rear speakers.
Radio Messages
Calibration Error: Displays if the
radio is no longer calibrated
properly for the vehicle. The vehicle
must be returned to your dealer for
service.
Loc or Locked: Displays when the
TheftLock
®system has activated.
Take the vehicle to your dealer for
service.
If any error occurs repeatedly or if
an error cannot be corrected,
contact your dealer.

Black plate (8,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
7-8 Infotainment System
2. Press the FAV button to displaythe page where the station will
be stored.
3. Press and hold one of the 6 softkeys until a beep sounds.
4. Repeat Steps 1 through 3 to store additional radio stations.
The number of favorites pages can
be set up using the MENU button.
To set up the number of favorites
pages:
1. Press the MENU button.
2. Press the softkey located below the FAV 1-6 tab.
3. Select the number of favorites pages by pressing the softkey
located below the displayed
page numbers.
4. Press the FAV button, or let the menu time out, to return to the
original main radio screen
showing the radio station
frequency tabs and to begin the
process of programming
favorites.Satellite Radio
SiriusXM®Satellite Radio
Service
SiriusXM is a satellite radio service
that is based in the 48 contiguous
United States and 10 Canadian
provinces. SiriusXM Satellite Radio
has a wide variety of programming
and commercial-free music,
coast-to-coast, and in digital-quality
sound. A service fee is required to
receive the XM service. If SiriusXM
Service needs to be reactivated, the
radio will display “No Subscription
Please Renew” on channel XM1.
For more information, contact
SiriusXM at www.siriusxm.com or
call 1-866-635-2349 (U.S.) and
www.xmradio.ca or call
1-877-209-0079 (Canada).
4(Information) (SiriusXM Satellite
Radio Service): For vehicles with
SiriusXM, press
4to display
additional text information related to
the current SiriusXM channel.
If information is available, the song title information displays on the top
line of the display and artist
information displays on the bottom
line. When information is not
available,
“NO INFO” displays.
Auto Text (Satellite Radio
Service): If additional information is
available for the current song being
played, Auto Text will automatically
page/scroll the information every
three seconds above the FAV
presets on the radio display. By
default, Auto Text is enabled.
To change the Auto Text setting:
1. Press MENU to display the radio setup menu.
2. Press the softkey under AUTO TXT tab on the radio display.
3. Press the softkey under the ON or OFF tab on the radio display.
If
4is pressed and the song title or
artist information is longer than what
can be displayed, the extra
information will page every
three seconds when Auto Text is
activated.

Black plate (10,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
7-10 Infotainment System
5. Repeat the steps to removemore categories.
Storing SiriusXM Channels
Drivers are encouraged to store
radio station while the vehicle is
parked. See Defensive Driving on
page 9‑2. Tune to stored radio
stations using the presets, favorites
button, and steering wheel controls,
if the vehicle has this feature.
Up to 36 stations can be
programmed as favorites using the
6 softkeys below the radio station
frequency tabs and by using the
FAV button. Press the FAV button to
go through up to 6 pages of
favorites, each having 6 favorite
stations available per page. Each
page of favorites can contain any
combination of AM, FM,
or SiriusXM, if equipped, stations.
Storing an SiriusXM Channel as a
Favorite
To store a station as a favorite:
1. Tune to an SiriusXM channel. 2. Press the FAV button to display
the page where the station will
be stored.
3. Press and hold one of the 6 softkeys until a beep sounds.
4. Repeat Steps 1 through 3 to store additional radio stations.
The number of favorites pages can
be set up using the MENU button.
To set up the number of favorites
pages:
1. Press the MENU button.
2. Press the softkey located below the FAV 1-6 tab.
3. Select the number of favorites pages by pressing the softkey
located below the displayed
page numbers.
4. Press the FAV button, or let the menu time out, to return to the
original main radio screen
showing the radio station
frequency tabs and to begin the
process of programming
favorites.
SiriusXM Radio Messages
XL (Explicit Language
Channels): These channels, or any
others, can be blocked at a
customer's request, by calling
1-866-635-2349 (U.S.) and
1-877-209-0079 (Canada).
XM Updating: The encryption code
in the receiver is being updated, and
no action is required. This process
should take no longer than
30 seconds.
No XM Signal: The system is
functioning correctly, but the vehicle
is in a location that is blocking the
SiriusXM signal. When the vehicle is
moved into an open area, the signal
should return.
Loading XM: The audio system is
acquiring and processing audio and
text data. No action is needed. This
message should disappear shortly.
Channel Off Air: This channel is
not currently in service. Tune in to
another channel.

Black plate (11,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
Infotainment System 7-11
Channel Unauth:This channel is
blocked or cannot be received with
your SiriusXM subscription package.
Channel Unavail: This previously
assigned channel is no longer
assigned. Tune to another station.
If this station was one of the
presets, choose another station for
that preset button.
No Artist Info: No artist
information is available at this time
on this channel. The system is
working properly.
No Title Info: No song title
information is available at this time
on this channel. The system is
working properly.
No CAT Info: No category
information is available at this time
on this channel. The system is
working properly.
No Information: No text or
informational messages are
available at this time on this
channel. The system is working
properly. No Subscription Please Renew:
SiriusXM subscription needs to be
reactivated. Contact SiriusXM at
www.siriusxm.com or call
1-866-635-2349 (U.S.) and
www.xmradio.ca or call
1-877-209-0079 (Canada).
CAT Not Found:
There are no
channels available for the selected
category. The system is working
properly.
XM Theftlocked: The XM receiver
in the vehicle could have previously
been in another vehicle. For security
purposes, XM receivers cannot be
swapped between vehicles. If this
message is received after having
the vehicle serviced, check with
your dealer.
XM Radio ID: If tuned to channel 0,
this message alternates with the
SiriusXM Radio 8 digit radio ID
label. This label is needed to
activate the service. Unknown:
If this message is
received when tuned to channel 0,
there could be a receiver fault.
Consult with your dealer.
Check Antenna: If this message
does not clear within a short period
of time, the receiver or antenna
could have a fault. Consult with your
dealer.
Check XM Receivr: If this
message does not clear within a
short period of time, the receiver
could have a fault. Consult with your
dealer.
XM Not Available: If this message
does not clear within a short period
of time, the receiver could have a
fault. Consult with your dealer.
Radio Reception
Frequency interference and static
can occur during normal radio
reception if items such as cell phone
chargers, vehicle convenience
accessories, and external electronic
devices are plugged into the
accessory power outlet. If there is

Black plate (12,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
7-12 Infotainment System
interference or static, unplug the
item from the accessory power
outlet.
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere with
each other. For better radio
reception, most AM radio stations
boost the power levels during the
day, and then reduce these levels
during the night. Static can also
occur when things like storms and
power lines interfere with radio
reception. When this happens, try
reducing the treble on the radio.
FM Stereo
FM signals only reach about
16 to 65 km (10 to 40 mi). Although
the radio has a built-in electronic
circuit that automatically works to
reduce interference, some static can
occur, especially around tall
buildings or hills, causing the sound
to fade in and out.
SiriusXM®Satellite Radio
Service
SiriusXM Satellite Radio Service
gives digital radio reception from
coast to coast in the 48 contiguous
United States, and in Canada. Just
as with FM, tall buildings or hills can
interfere with satellite radio signals,
causing the sound to fade in and
out. In addition, traveling or standing
under heavy foliage, bridges,
garages, or tunnels may cause loss
of the SiriusXM signal for a period
of time.
Cellular Phone Usage
Cellular phone usage may cause
interference with the vehicle's radio.
This interference may occur when
making or receiving phone calls,
charging the phone's battery,
or simply having the phone on. This
interference causes an increased
level of static while listening to the
radio. If static is received while
listening to the radio, unplug the
cellular phone and turn it off.
Backglass Antenna
The AM-FM antenna is integrated
with the rear window defogger,
located in the rear window. Make
sure that the inside surface of the
rear window is not scratched and
that the lines on the glass are not
damaged. If the inside surface is
damaged, it could interfere with
radio reception. For proper radio
reception, the antenna connector
needs to be properly attached to the
post on the glass.
If a cellular telephone antenna
needs to be attached to the glass,
make sure that the grid lines for the
AM-FM antenna are not damaged.
There is enough space between the
grid lines to attach a cellular
telephone antenna without
interfering with radio reception.
Notice: Using a razor blade or
sharp object to clear the inside
rear window can damage the rear
window antenna and/or the rear
window defogger. Repairs would

Black plate (24,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
7-24 Infotainment System
Once connected, the person called
will be heard through the audio
speakers.
Receiving a Call
When an incoming call is received,
the audio system mutes and a ring
tone is heard in the vehicle.
.Pressb/gto answer the call.
.Pressc/xto ignore a call.
Call Waiting
Call waiting must be supported on
the cell phone and enabled by the
wireless service carrier.
.Pressb/gto answer an
incoming call when another call
is active. The original call is
placed on hold.
.Pressb/gagain to return to
the original call.
.To ignore the incoming call, no
action is required.
.Pressc/xto disconnect the
current call and switch to the call
on hold.
Three-Way Calling
Three-way calling must be
supported on the cell phone and
enabled by the wireless service
carrier.
1. While on a call, press
b/g.
2. Say “Three-way call.”
3. Use the dial or call command to dial the number of the third party
to be called.
4. Once the call is connected, press
b/gto link all callers
together.
Ending a Call
Pressc/xto end a call.
Muting a Call
During a call, all sounds from inside
the vehicle can be muted so that the
person on the other end of the call
cannot hear them.
.To mute a call, pressb/g, and
then say “Mute call.”
.To cancel mute, pressb/g,
and then say “Un-mute call.”
Transferring a Call
Audio can be transferred between
the Bluetooth system and the cell
phone.
The cell phone must be paired and
connected with the Bluetooth
system before a call can be
transferred. The connection process
can take up to two minutes after the
ignition is turned to ON/RUN.
Transferring Audio from the
Bluetooth System to a Cell Phone
During a call with the audio in the
vehicle:
1. Press
b/g.
2. Say “Transfer Call.”

Black plate (6,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
9-6 Driving and Operating
There is no hard and fast rule about
hydroplaning. The best advice is to
slow down when the road is wet.
Other Rainy Weather Tips
Besides slowing down, other wet
weather driving tips include:
.Allow extra following distance.
.Pass with caution.
.Keep windshield wiping
equipment in good shape.
.Keep the windshield washer fluid
reservoir filled.
.Have good tires with proper
tread depth. SeeTires on
page 10‑31.
.Turn off cruise control.
Highway Hypnosis
Always be alert and pay attention to
your surroundings while driving.
If you become tired or sleepy, find a
safe place to park the vehicle
and rest. Other driving tips include:
.Keep the vehicle well ventilated.
.Keep the interior
temperature cool.
.Keep your eyes moving
—scan
the road ahead and to the sides.
.Check the rearview mirror and
vehicle instruments often.
Hill and Mountain Roads
Driving on steep hills or through
mountains is different than driving
on flat or rolling terrain. Tips for
driving in these conditions include:
.Keep the vehicle serviced and in
good shape.
.Check all fluid levels and brakes,
tires, cooling system, and
transmission.
.Shift to a lower gear when going
down steep or long hills.
{WARNING
If you do not shift down, the
brakes could get so hot that they
would not work well. You would
then have poor braking or even
none going down a hill. You could
crash. Shift down to let the engine
assist the brakes on a steep
downhill slope.
{WARNING
Coasting downhill in N (Neutral)
or with the ignition off is
dangerous. The brakes will have
to do all the work of slowing down
and they could get so hot that
they would not work well. You
would then have poor braking or
even none going down a hill.
(Continued)

Black plate (14,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
9-14 Driving and Operating
To shift out of P (Park), the ignition
must be in ON/RUN and the brake
pedal must be applied.
Notice:Using a tool to force the
key to turn in the ignition could
cause damage to the switch or
break the key. Use the correct
key, make sure it is all the way in,
and turn it only with your hand.
If the key cannot be turned by
hand, see your dealer.
A (STOPPING THE ENGINE/
LOCK/OFF): When the vehicle is
stopped, turn the ignition switch to
LOCK/OFF to turn the engine off.
Retained Accessory Power (RAP)
will remain active. See Retained
Accessory Power (RAP) on
page 9‑17
This position locks the ignition and
steering wheel. It also locks the
transmission. This is the only
position in which the ignition key
can be inserted or removed.
The steering can bind with the
wheels turned off center. If this
happens, move the steering wheel from left to right while turning the
key to ACC/ACCESSORY. If this
doesn't work, then the vehicle needs
service.
Do not turn the engine off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems and disable
the airbags.
If the vehicle must be shut off in an
emergency:
1. Brake using a firm and steady
pressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the
vehicle is moving. After shifting
to N (Neutral), firmly apply the
brakes and steer the vehicle to a
safe location.
3. Come to a complete stop, shift to P (Park), and turn the ignition
to LOCK/OFF. On vehicles with
an automatic transmission, the shift lever must be in P (Park) to
turn the ignition switch to the
LOCK/OFF position.
4. Set the parking brake. See Parking Brake on page 9‑24
{WARNING
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the
vehicle off in an emergency.
If the vehicle cannot be pulled over,
and must be shut off while driving,
turn the ignition to ACC/
ACCESSORY.
B (ACC/ACCESSORY): This is the
position in which you can operate
the radio and windshield wipers
while the engine is off. To use ACC/
ACCESSORY, turn the key
clockwise.

Black plate (15,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
Driving and Operating 9-15
C (ON/RUN):This position can be
used to operate the electrical
accessories and to display some
instrument panel cluster warning
and indicator lights. This position
can also be used for service and
diagnostics, and to verify the proper
operation of the malfunction
indicator lamp as may be required
for emission inspection purposes.
The switch stays in this position
when the engine is running.
If you leave the key in the ACC/
ACCESSORY or ON/RUN position
with the engine off, the battery could
be drained. You may not be able to
start the vehicle if the battery is
allowed to drain for an extended
period of time.
D (START): This is the position that
starts the engine. When the engine
starts, release the key. The ignition
switch returns to ON/RUN for
driving.
A warning chime will sound and the
Driver Information Center (DIC) will
display DRIVER DOOR OPEN when the driver door is opened, the
ignition is in ACC/ACCESSORY or
LOCK/OFF, and the key is in the
ignition. See
Door Ajar Messages
on page 5‑26 for more information.
Starting the Engine
Move the shift lever to P (Park) or
N (Neutral). The engine will not start
in any other position. To restart the
engine when the vehicle is already
moving, use N (Neutral) only.
Notice:Do not try to shift to
P (Park) if the vehicle is moving.
If you do, you could damage the
transmission. Shift to P (Park)
only when the vehicle is stopped.
Starting Procedure
1. With your foot off the accelerator pedal, turn the ignition to START.
When the engine starts, let go of
the key. The idle speed will slow
down as the engine warms. Do
not race the engine immediately
after starting it. Operate the engine and transmission gently
to allow the oil to warm up and
lubricate all moving parts.
The vehicle has a
Computer-Controlled Cranking
System. This feature assists in
starting the engine and protects
components. If the ignition key is
turned to the START position,
and then released when the
engine begins cranking, the
engine will continue cranking for
a few seconds or until the
vehicle starts. If the engine does
not start and the key is held in
START, cranking will be stopped
after 15 seconds to prevent
cranking motor damage. To
prevent gear damage, this
system also prevents cranking if
the engine is already running.
Engine cranking can be stopped
by turning the ignition switch to
the ACC/ACCESSORY or
LOCK/OFF position.