towing CHEVROLET IMPALA 2013 9.G Owners Manual

Black plate (1,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
2013 Chevrolet Impala Owner ManualM
In Brief. . . . . . . . . . . . . . . . . . . . . . . . 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-3
Vehicle Features . . . . . . . . . . . . . 1-13
Performance and Maintenance . . . . . . . . . . . . . . . . 1-17
Keys, Doors, and Windows . . . . . . . . . . . . . . . . . . . . 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-1
Doors . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Vehicle Security . . . . . . . . . . . . . . 2-10
Exterior Mirrors . . . . . . . . . . . . . . . 2-13
Interior Mirrors . . . . . . . . . . . . . . . . 2-14
Windows . . . . . . . . . . . . . . . . . . . . . 2-15
Roof . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16
Seats and Restraints . . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-3
Rear Seats . . . . . . . . . . . . . . . . . . . . 3-7
Safety Belts . . . . . . . . . . . . . . . . . . . . 3-9
Airbag System . . . . . . . . . . . . . . . . 3-18
Child Restraints . . . . . . . . . . . . . . 3-32 Storage
. . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1
Additional Storage Features . . . 4-2
Instruments and Controls . . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and
Indicators . . . . . . . . . . . . . . . . . . . . 5-8
Information Displays . . . . . . . . . . 5-22
Vehicle Messages . . . . . . . . . . . . 5-26
Vehicle Personalization . . . . . . . 5-33
Universal Remote System . . . . 5-39
Lighting . . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-1
Interior Lighting . . . . . . . . . . . . . . . . 6-5
Lighting Features . . . . . . . . . . . . . . 6-6
Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-1
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6
Audio Players . . . . . . . . . . . . . . . . 7-13
Phone . . . . . . . . . . . . . . . . . . . . . . . . 7-19 Climate Controls
. . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-5
Maintenance . . . . . . . . . . . . . . . . . . . 8-5
Driving and Operating . . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-13
Engine Exhaust . . . . . . . . . . . . . . 9-19
Automatic Transmission . . . . . . 9-20
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-23
Ride Control Systems . . . . . . . . 9-25
Cruise Control . . . . . . . . . . . . . . . . 9-28
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-30
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-36
Conversions and Add-Ons . . . 9-41
Vehicle Care . . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-3
Headlamp Aiming . . . . . . . . . . . 10-22
Bulb Replacement . . . . . . . . . . 10-22
Electrical System . . . . . . . . . . . . 10-26

Black plate (2,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
2013 Chevrolet Impala Owner ManualM
Wheels and Tires . . . . . . . . . . . 10-31
Jump Starting . . . . . . . . . . . . . . . 10-61
Towing . . . . . . . . . . . . . . . . . . . . . . 10-63
Appearance Care . . . . . . . . . . . 10-65
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-3
Special Application Services . . . . . . . . . . . . . . . . . . . . 11-8
Additional Maintenance
and Care . . . . . . . . . . . . . . . . . . . . 11-9
Recommended Fluids, Lubricants, and Parts . . . . . . 11-12
Maintenance Records . . . . . . . 11-14 Technical Data
. . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2
Customer Information . . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-12
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-13
OnStar . . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional Information . . . . . . . . . . . . . . . . . . 14-5
Index . . . . . . . . . . . . . . . . . . . . . i-1

Black plate (29,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
Seats and Restraints 3-29
indicator will be lit, and the
airbag readiness light on the
instrument panel will also be lit.
.Liquid pooled on the seat that
has not soaked in may make it
more likely that the passenger
sensing system will enable
(turn on) the passenger airbag
while a child restraint or child
occupant is on the seat. If the
passenger airbag is turned on,
the on indicator will be lit.
If the passenger seat gets wet, dry
the seat immediately. If the airbag
readiness light is lit, do not install a
child restraint or allow anyone to
occupy the seat. See Airbag
Readiness Light on page 5‑12 for
important safety information.
The on indicator may be lit if an
object, such as a briefcase,
handbag, grocery bag, laptop or
other electronic device, is put on an
unoccupied seat. If this is not
desired, remove the object from
the seat.
{WARNING
Stowing of articles under the
passenger seat or between the
passenger seat cushion and
seatback may interfere with the
proper operation of the passenger
sensing system.
Servicing the
Airbag-Equipped Vehicle
Airbags affect how the vehicle
should be serviced. There are parts
of the airbag system in several
places around the vehicle. Your
dealer and the service manual have
information about servicing the
vehicle and the airbag system. To
purchase a service manual, see
Service Publications Ordering
Information on page 13‑11.
{WARNING
For up to 10 seconds after the
vehicle is turned off and the
battery is disconnected, an airbag
can still inflate during improper
service. You can be injured if you
are close to an airbag when it
inflates. Avoid yellow connectors.
They are probably part of the
airbag system. Be sure to follow
proper service procedures, and
make sure the person performing
work for you is qualified to do so.

Black plate (15,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
Instruments and Controls 5-15
If the malfunction indicator lamp
comes on while the engine is
running, this indicates that the OBD
II system has detected a problem
and diagnosis and service might be
required.
Malfunctions often are indicated by
the system before any problem is
apparent. Being aware of the light
can prevent more serious damage
to the vehicle. This system also
assists the service technician in
correctly diagnosing any
malfunction.
Notice:If the vehicle is
continually driven with this light
on, the emission controls might
not work as well, the vehicle fuel
economy might not be as good,
and the engine might not run as smoothly. This could lead to
costly repairs that might not be
covered by the vehicle warranty.
Notice:
Modifications made to the
engine, transmission, exhaust,
intake, or fuel system of the
vehicle or the replacement of the
original tires with other than
those of the same Tire
Performance Criteria (TPC) can
affect the vehicle's emission
controls and can cause this light
to come on. Modifications to
these systems could lead to
costly repairs not covered by the
vehicle warranty. This could also
result in a failure to pass a
required Emission Inspection/
Maintenance test. See
Accessories and Modifications on
page 10‑3.
This light comes on during a
malfunction in one of two ways:
Light Flashing: A misfire condition
has been detected. A misfire
increases vehicle emissions and could damage the emission control
system on the vehicle. Diagnosis
and service might be required.
To prevent more serious damage to
the vehicle:.Reduce vehicle speed.
.Avoid hard accelerations.
.Avoid steep uphill grades.
.If towing a trailer, reduce the
amount of cargo being hauled as
soon as it is possible.
If the light continues to flash, find a
safe place to stop and park the
vehicle. Turn the vehicle off, wait at
least 10 seconds, and restart the
engine. If the light is still flashing,
follow the previous steps and see
your dealer for service as soon as
possible.
Light On Steady: An emission
control system malfunction has
been detected on the vehicle.
Diagnosis and service might be
required.

Black plate (17,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
Instruments and Controls 5-17
.The OBD II (On-Board
Diagnostics) system determines
that critical emission control
systems have not been
completely diagnosed. The
vehicle would be considered not
ready for inspection. This can
happen if the 12-volt battery has
recently been replaced or run
down. The diagnostic system is
designed to evaluate critical
emission control systems during
normal driving. This can take
several days of routine driving.
If this has been done and the
vehicle still does not pass the
inspection for lack of OBD II
system readiness, your dealer
can prepare the vehicle for
inspection.
Brake System Warning
Light
The vehicle brake system consists
of two hydraulic circuits. If one
circuit is not working, the remaining
circuit can still work to stop thevehicle. For normal braking
performance, both circuits need to
be working
If the warning light comes on, there
is a brake problem. Have the brake
system inspected right away.
MetricEnglish
This light should come on briefly
when the engine is started. If it does
not come on then, have it fixed so it
will be ready to warn if there is a
problem.
When the ignition is on, the brake
system warning light also comes on
when the parking brake is set. The
light stays on if the parking brake
does not fully release. If it stays on
after the parking brake is fully
released, it means the vehicle has a
brake problem. If the light comes on while driving,
pull off the road and stop carefully.
The pedal might be harder to push,
or the pedal can go closer to the
floor. It may take longer to stop.
If the light is still on, have the
vehicle towed for service. See
Towing the Vehicle on page 10‑63.
{WARNING
The brake system might not be
working properly if the brake
system warning light is on.
Driving with the brake system
warning light on can lead to a
crash. If the light is still on after
the vehicle has been pulled off
the road and carefully stopped,
have the vehicle towed for
service.

Black plate (1,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
Driving and Operating 9-1
Driving and
Operating
Driving Information
Distracted Driving . . . . . . . . . . . . . 9-2
Defensive Driving . . . . . . . . . . . . . 9-2
Drunk Driving . . . . . . . . . . . . . . . . . 9-3
Control of a Vehicle . . . . . . . . . . . 9-3
Braking . . . . . . . . . . . . . . . . . . . . . . . 9-3
Steering . . . . . . . . . . . . . . . . . . . . . . . 9-3
Off-Road Recovery . . . . . . . . . . . . 9-4
Loss of Control . . . . . . . . . . . . . . . . 9-4
Driving on Wet Roads . . . . . . . . . 9-5
Highway Hypnosis . . . . . . . . . . . . 9-6
Hill and Mountain Roads . . . . . . 9-6
Winter Driving . . . . . . . . . . . . . . . . . 9-7
If the Vehicle Is Stuck . . . . . . . . . 9-8
Vehicle Load Limits . . . . . . . . . . . 9-9
Starting and Operating
New Vehicle Break-In . . . . . . . . 9-13
Ignition Positions . . . . . . . . . . . . 9-13
Starting the Engine . . . . . . . . . . 9-15
Engine Heater . . . . . . . . . . . . . . . 9-16Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . 9-17
Shifting Into Park . . . . . . . . . . . . 9-17
Shifting out of Park . . . . . . . . . . 9-18
Parking over Things That Burn . . . . . . . . . . . . . . . . . . 9-19
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . 9-19
Running the Vehicle WhileParked . . . . . . . . . . . . . . . . . . . . . 9-20
Automatic Transmission
Automatic Transmission . . . . . 9-20
Manual Mode . . . . . . . . . . . . . . . . 9-22
Brakes
Antilock BrakeSystem (ABS) . . . . . . . . . . . . . . 9-23
Parking Brake . . . . . . . . . . . . . . . 9-24
Ride Control Systems
Traction Control System (TCS) . . . . . . . . . . . . . . 9-25
Electronic Stability Control (ESC) . . . . . . . . . . . . . . 9-26
Cruise Control
Cruise Control . . . . . . . . . . . . . . . 9-28
Fuel
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . 9-30
Recommended Fuel . . . . . . . . . 9-31
Gasoline Specifications . . . . . . 9-31
California FuelRequirements . . . . . . . . . . . . . . 9-31
Fuels in Foreign Countries . . . 9-31
Fuel Additives . . . . . . . . . . . . . . . 9-32
Fuel E85 (85% Ethanol) . . . . . 9-33
Filling the Tank . . . . . . . . . . . . . . 9-34
Filling a Portable Fuel Container . . . . . . . . . . . . . . . . . . . 9-35
Towing
General TowingInformation . . . . . . . . . . . . . . . . . 9-36
Driving Characteristics and Towing Tips . . . . . . . . . . . . . . . . 9-36
Trailer Towing . . . . . . . . . . . . . . . . 9-39
Towing Equipment . . . . . . . . . . . 9-40
Conversions and Add-Ons
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . 9-41

Black plate (9,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
Driving and Operating 9-9
WARNING (Continued)
vehicle can overheat, causing an
engine compartment fire or other
damage. Spin the wheels as little
as possible and avoid going
above 56 km/h (35 mph).
Rocking the Vehicle to Get
it Out
Turn the steering wheel left and
right to clear the area around the
front wheels. Turn off any traction
system. Shift back and forth
between R (Reverse) and a low
forward gear, spinning the wheels
as little as possible. To prevent
transmission wear, wait until the
wheels stop spinning before shifting
gears. Release the accelerator
pedal while shifting, and press
lightly on the accelerator pedal
when the transmission is in gear.
Slowly spinning the wheels in the
forward and reverse directions
causes a rocking motion that could
free the vehicle. If that does not getthe vehicle out after a few tries, it
might need to be towed out. If the
vehicle does need to be towed out,
see
Towing the Vehicle on
page 10‑63.
Vehicle Load Limits
It is very important to know how
much weight your vehicle can
carry. Two labels on your vehicle
show how much weight it may
properly carry, the Tire and
Loading Information label and
the Vehicle Certification label.
{WARNING
Do not load the vehicle any
heavier than the Gross
Vehicle Weight Rating
(GVWR), or either the
maximum front or rear Gross
Axle Weight Rating (GAWR).
This can cause systems to
break and change the way the
(Continued)
WARNING (Continued)
vehicle handles. This could
cause loss of control and a
crash. Overloading can also
shorten the life of the vehicle.
Tire and Loading Information
Label
Label Example
A vehicle-specific Tire and
Loading Information label is
attached to the vehicle's center
pillar (B-pillar). With the driver

Black plate (10,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
9-10 Driving and Operating
door open, you will find the label
attached below the door lock
post (striker). The Tire and
Loading Information label lists
the number of occupant seating
positions (A), and the maximum
vehicle capacity weight (B) in
kilograms and pounds. The
vehicle capacity weight includes
the weight of all occupants,
cargo, and all nonfactory‐
installed options.
The Tire and Loading
Information label also lists the
tire size of the original
equipment tires (C) and the
recommended cold tire inflation
pressures (D). For more
information on tires and inflation,
seeTires on page 10‑31 and
Tire Pressure on page 10‑38.
There is also important loading
information on the Certification
label. It tells you the Gross
Vehicle Weight Rating (GVWR) and the Gross Axle Weight
Rating (GAWR) for the front and
rear axle, see
“Certification
Label” later in this section.
Steps for Determining Correct
Load Limit
1.
Locate the statement “The
combined weight of
occupants and cargo should
never exceed XXX kg or
XXX lbs” on your vehicle's
placard.
2.Determine the combined
weight of the driver and
passengers that will be riding
in your vehicle.
3.Subtract the combined
weight of the driver and
passengers from XXX kg or
XXX lbs.
4.The resulting figure equals
the available amount of cargo
and luggage load capacity. For example, if the
“XXX”
amount equals 1400 lbs and
there will be five 150 lb
passengers in your vehicle,
the amount of available cargo
and luggage load capacity is
650 lbs (1400 −750 (5 x 150)
= 650 lbs).
5.Determine the combined
weight of luggage and cargo
being loaded on the vehicle.
That weight may not safely
exceed the available cargo
and luggage load capacity
calculated in Step³4.
6.If your vehicle will be towing
a trailer, the load from your
trailer will be transferred to
your vehicle. Consult this
manual to determine how this
reduces the available cargo
and luggage load capacity for
your vehicle.

Black plate (11,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
Driving and Operating 9-11
If your vehicle can tow a trailer,
seeTrailer Towing on page 9‑39
for important information on
towing a trailer, towing safety
rules, and trailering tips.
Example 1
A. Maximum Vehicle Capacity Weight for Example 1 = 453 kg
(1,000 lbs)
B. Subtract Occupant Weight @ 68 kg (150 lbs) × 2 = 136 kg
(300 lbs)
C. Available Occupant and Cargo Weight = 317 kg (700 lbs)
Example 2
A. Maximum Vehicle Capacity Weight for Example 2 = 453 kg
(1,000 lbs)
B. Subtract Occupant Weight @ 68 kg (150 lbs) × 5 = 340 kg
(750 lbs)
C. Available Cargo Weight = 113 kg (250 lbs)Example 3
A. Maximum Vehicle Capacity Weight for Example 3 = 453 kg
(1,000 lbs)
B. Subtract Occupant Weight @ 91 kg (200 lbs) × 5 = 453 kg
(1,000 lbs)
C. Available Cargo Weight = 0 kg (0 lbs)
Refer to your vehicle's Tire and
Loading Information label for
specific information about your
vehicle's maximum vehicle
capacity weight and seating

Black plate (13,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
Driving and Operating 9-13
WARNING (Continued)far forward as possible.
Try to spread the weight
evenly.
.Never stack heavier
things, like suitcases,
inside the vehicle so that
some of them are above
the tops of the seats.
.Do not leave an
unsecured child restraint
in the vehicle.
.Secure loose items in the
vehicle.
.Do not leave a seat folded
down unless needed.
Starting and
Operating
New Vehicle Break-In
Notice: The vehicle does not
need an elaborate break-in. But it
will perform better in the long run
if you follow these guidelines:
.Do not drive at any one
constant speed, fast or slow,
for the first 805 km
(500 miles). Do not make
full-throttle starts. Avoid
downshifting to brake or
slow the vehicle.
.Avoid making hard stops for
the first 322 km (200 miles) or
so. During this time the new
brake linings are not yet
broken in. Hard stops with
new linings can mean
premature wear and earlier
replacement. Follow this
breaking-in guideline every
time you get new brake
linings.
.Do not tow a trailer during
break-in. See Trailer Towing
on page 9‑39 for the trailer
towing capabilities of your
vehicle and more
information.
Following break‐in, engine speed
and load can be gradually
increased.
Ignition Positions
The ignition switch has four different
positions.