tow CHEVROLET IMPALA 2014 10.G Owner's Guide

Black plate (54,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
9-54 Driving and Operating
of the vehicle. This is normal system
operation; the vehicle does not need
service.
SBZA may not always alert the
driver to vehicles in the side blind
zone, especially in wet conditions.
The system does not need to be
serviced. The system may light up
due to guardrails, signs, trees,
shrubs, and other non-moving
objects. This is normal system
operation; the vehicle does not need
service.
SBZA may not operate when the
SBZA sensors in the left or right
corners of the rear bumper are
covered with mud, dirt, snow, ice,
or slush, or in heavy rainstorms. For
cleaning instructions, see "Washing
the Vehicle" underExterior Care on
page 10-77. If the DIC still displays
the system unavailable message
after cleaning both sides of the
vehicle toward the rear corners of
the vehicle, see your dealer. If the SBZA displays do not light up
when vehicles are in the blind zone
and the system is clean, the system
may need service. Take the vehicle
to your dealer.
When SBZA is disabled for any
reason other than the driver turning
it off, the Side Blind Zone Alert On
option will not be available on the
personalization menu.
FCC Information
See
Radio Frequency Statement on
page 13-15.
Lane Departure
Warning (LDW)
If equipped, LDW may help avoid
crashes due to unintentional lane
departures. It may provide a
warning if the vehicle is crossing a
detected lane without using a turn
signal. LDW uses a camera sensor
to detect the lane markings. It only
operates at speeds of 56 km/h
(35 mph) or greater. When the vehicle crosses a
detected lane marking, the LDW
indicator will flash and three beeps
will be sounded from the left or right
side, depending on the lane
departure direction. LDW will not
warn if the turn signal is on in the
departure direction, or if a sharp
maneuver is made.
{Warning
The LDW system is an aid to help
the vehicle stay in the driving
lane. It does not steer the vehicle.
The LDW system may not:
.Provide enough time to avoid
a crash.
.Detect lane markings under
bad weather conditions or if
the windshield is dirty.
.Detect lane markings and will
not detect road edges.
(Continued)

Black plate (61,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Driving and Operating 9-61
Towing
General Towing
Information
Only use towing equipment that has
been designed for the vehicle.
Contact your dealer or trailering
dealer for assistance with preparing
the vehicle for towing a trailer. Read
the entire section before towing a
trailer.
For towing a disabled vehicle, see
Towing the Vehicle on page 10-75.
For towing the vehicle behind
another vehicle such as a motor
home, seeRecreational Vehicle
Towing on page 10-76.
Driving Characteristics
and Towing Tips
Driving with a Trailer
When towing a trailer:
.Become familiar with the state
and local laws that apply to
trailer towing.
.Do not tow a trailer during the
first 800 km (500 mi) to prevent
damage to the engine, axle,
or other parts.
.Then during the first 800 km
(500 mi) of trailer towing, do not
drive over 80 km/h (50 mph) and
do not make starts at full throttle.
.Vehicles can tow in D (Drive).
Shift the transmission to a lower
gear if the transmission shifts
too often under heavy loads and/
or hilly conditions.
.Do not use Adaptive Cruise
Control when towing.
.The Automatic Collision
Preparation System should be
set to Off when towing. See
Active Emergency Braking
System on page 9-51.
.Turn off Park Assist when
towing.
{Warning
When towing a trailer, exhaust
gases may collect at the rear of
the vehicle and enter if the
liftgate, trunk/hatch, or rear-most
window is open.
When towing a trailer:
.Do not drive with the liftgate,
trunk/hatch, or rear-most
window open.
.Fully open the air outlets on
or under the instrument
panel.
.Also adjust the climate
control system to a setting
that brings in only outside air.
See “Climate Control System”
in the Index.
For more information about
Carbon Monoxide, see Engine
Exhaust on page 9-26.

Black plate (62,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
9-62 Driving and Operating
Towing a trailer requires a certain
amount of experience. The
combination you are driving is
longer and not as responsive as the
vehicle itself. Get acquainted with
the handling and braking of the rig
before setting out for the open road.
Before starting, check all trailer hitch
parts and attachments, safety
chains, electrical connectors, lamps,
tires, and mirrors. If the trailer has
electric brakes, start the
combination moving and then apply
the trailer brake controller by hand
to be sure the brakes work.
During the trip, check occasionally
to be sure that the load is secure
and the lamps and any trailer
brakes still work.
Following Distance
Stay at least twice as far behind the
vehicle ahead as you would when
driving the vehicle without a trailer.
This can help to avoid heavy
braking and sudden turns.
Passing
More passing distance is needed
when towing a trailer. The
combination will not accelerate as
quickly and is longer so it is
necessary to go much farther
beyond the passed vehicle before
returning to the lane.
Backing Up
Hold the bottom of the steering
wheel with one hand. To move the
trailer to the left, move that hand to
the left. To move the trailer to the
right, move your hand to the right.
Always back up slowly and,
if possible, have someone
guide you.
Making Turns
{Caution
Making very sharp turns while
trailering could cause the trailer to
come in contact with the vehicle.(Continued)
Caution (Continued)
The vehicle could be damaged.
Avoid making very sharp turns
while trailering.
When turning with a trailer, make
wider turns than normal. Do this so
the trailer will not strike soft
shoulders, curbs, road signs, trees,
or other objects. Avoid jerky or
sudden maneuvers. Signal well in
advance.
If the trailer turn signal bulbs burn
out, the arrows on the instrument
cluster will still flash for turns. It is
important to check occasionally to
be sure the trailer bulbs are still
working.
Driving on Grades
Reduce speed and shift to a lower
gear before starting down a long or
steep downgrade. If the
transmission is not shifted down, the
brakes might get hot and no longer
work well.

Black plate (63,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Driving and Operating 9-63
Vehicles can tow in D (Drive). Shift
the transmission to a lower gear if
the transmission shifts too often
under heavy loads and/or hilly
conditions.
When towing at high altitude on
steep uphill grades, consider the
following: Engine coolant will boil at
a lower temperature than at normal
altitudes. If the engine is turned off
immediately after towing at high
altitude on steep uphill grades, the
vehicle may show signs similar to
engine overheating. To avoid this,
let the engine run while parked,
preferably on level ground, with the
automatic transmission in P (Park)
for a few minutes before turning the
engine off. If the overheat warning
comes on, seeEngine Overheating
on page 10-22.Parking on Hills
{Warning
Parking the vehicle on a hill with
the trailer attached can be
dangerous. If something goes
wrong, the rig could start to move.
People can be injured, and both
the vehicle and the trailer can be
damaged. When possible, always
park the rig on a flat surface.
If parking the rig on a hill:
1. Press the brake pedal, but do not shift into P (Park) yet. Turn
the wheels into the curb if facing
downhill or into traffic if facing
uphill.
2. Have someone place chocks under the trailer wheels.
3. When the wheel chocks are in place, release the regular brakes
until the chocks absorb the load. 4. Reapply the brake pedal. Then
apply the parking brake and shift
into P (Park).
5. Release the brake pedal.Leaving After Parking on a Hill
1. Apply and hold the brake pedal.
2. Start the engine.
3. Shift into a gear.
4. Release the parking brake.
5. Let up on the brake pedal.
6. Drive slowly until the trailer is clear of the chocks.
7. Stop and have someone pick up and store the chocks.
Maintenance when Trailer
Towing
The vehicle needs service more
often when pulling a trailer. See
Maintenance Schedule on
page 11-2. Things that are
especially important in trailer
operation are automatic
transmission fluid, engine oil, axle

Black plate (64,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
9-64 Driving and Operating
lubricant, belts, cooling system, and
brake system. It is a good idea to
inspect these before and during
the trip.
Check periodically to see that all
hitch nuts and bolts are tight.
Trailer Towing (eAssist)
The vehicle is neither designed nor
intended to tow a trailer.
Trailer Towing (All except
eAssist)
Before pulling a trailer, three
important considerations have to do
with weight:
.Weight of the trailer.
.Weight of the trailer tongue.
.Total weight on your vehicle's
tires.
Weight of the Trailer
How heavy can a trailer safely be?
It should never weigh more than
454 kg (1,000 lb). But even that can
be too heavy.
It depends on how the rig is used.
For example, speed, altitude, road
grades, outside temperature, and
how much the vehicle is used to pull
a trailer are all important. It can
depend on any special equipment
on the vehicle, and the amount of
tongue weight the vehicle can carry.
See“Weight of the Trailer Tongue”
later in this section.
Maximum trailer weight is calculated
assuming only the driver is in the
tow vehicle and it has all the
required trailering equipment. The
weight of additional optional
equipment, passengers, and cargo
in the tow vehicle must be
subtracted from the maximum trailer
weight. Ask your dealer for trailering
information or advice, or write us at
our Customer Assistance Offices.
See
Customer Assistance Offices
on page 13-3.
Weight of the Trailer Tongue
The tongue load (1) of any trailer is
an important weight to measure
because it affects the total gross
weight of the vehicle. The Gross
Vehicle Weight (GVW) includes the
curb weight of the vehicle, any
cargo carried in it, and the people
who will be riding in the vehicle.
If there are a lot of options,
equipment, passengers, or cargo in
the vehicle, it will reduce the tongue
weight the vehicle can carry, which
will also reduce the trailer weight the
vehicle can tow. If towing a trailer,
the tongue load must be added to
the GVW because the vehicle will
be carrying that weight, too. See
Vehicle Load Limits on page 9-10.

Black plate (65,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Driving and Operating 9-65
The trailer tongue (1) should weigh
10 percent of the total loaded trailer
weight (2).
After loading the trailer, weigh the
trailer and then the tongue,
separately, to see if the weights are
proper. If they are not, adjustments
might be made by moving some
items around in the trailer.
Total Weight on Your Vehicle's
Tires
Be sure the vehicle's tires are
inflated to the upper limit for cold
tires. These numbers can be foundon the Tire and Loading Information
label. See
Vehicle Load Limits on
page 9-10. Make sure not to go over
the GVW limit for the vehicle,
including the weight of the trailer
tongue.
Towing Equipment
Hitches
Use the correct hitch equipment.
See your dealer or a hitch dealer for
assistance.
.The rear bumper on the vehicle
is not intended for hitches. Do
not attach rental hitches or other
bumper-type hitches to it. Use
only a frame-mounted hitch that
does not attach to the bumper.
.Will any holes be made in the
body of the vehicle when the
trailer hitch is installed? If so,
seal the holes when the hitch is
removed. If the holes are not
sealed, dirt, water, and deadly
carbon monoxide (CO) from the exhaust can get into the vehicle.
See
Engine Exhaust on
page 9-26.
Safety Chains
Always attach chains between the
vehicle and the trailer. Cross the
safety chains under the tongue of
the trailer to help prevent the tongue
from contacting the road if it
becomes separated from the hitch.
Leave enough slack so the rig can
turn. Never allow safety chains to
drag on the ground.
Trailer Brakes
Does the trailer have its own
brakes? Be sure to read and follow
the instructions for the trailer brakes
so they are installed, adjusted, and
maintained properly.
Because the vehicle has antilock
brakes, do not tap into the vehicle's
brake system. If this is done, both
brake systems will not work well,
or at all.

Black plate (2,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
10-2 Vehicle Care
Tire Pressure MonitorSystem . . . . . . . . . . . . . . . . . . . 10-51
Tire Pressure Monitor Operation . . . . . . . . . . . . . . . . . 10-52
Tire Inspection . . . . . . . . . . . . . . 10-56
Tire Rotation . . . . . . . . . . . . . . . 10-56
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . 10-57
Buying New Tires . . . . . . . . . . . 10-58
Different Size Tires and Wheels . . . . . . . . . . . . . . . . . . . 10-59
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . 10-60
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-61
Wheel Replacement . . . . . . . . 10-62
Tire Chains . . . . . . . . . . . . . . . . . 10-63
If a Tire Goes Flat . . . . . . . . . . 10-63
Tire Changing . . . . . . . . . . . . . . 10-65
Compact Spare Tire . . . . . . . . 10-70
Jump Starting
Jump Starting (On-board with eAssist Only) . . . . . . . . . 10-71
Jump Starting (with or without eAssist) . . . . . . . . . . . 10-72
Towing the Vehicle
Towing the Vehicle . . . . . . . . . 10-75
Recreational VehicleTowing . . . . . . . . . . . . . . . . . . . . 10-76
Appearance Care
Exterior Care . . . . . . . . . . . . . . . 10-77
Interior Care . . . . . . . . . . . . . . . . 10-82
Floor Mats . . . . . . . . . . . . . . . . . . 10-86
General Information
For service and parts needs, visit
your dealer. You will receive
genuine GM parts and GM-trained
and supported service people.
Genuine GM parts have one of
these marks:
California Proposition
65 Warning
Most motor vehicles, including this
one, contain and/or emit chemicals
known to the State of California to

Black plate (11,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Vehicle Care 10-11
1.Engine Air Cleaner/Filter on
page 10-15.
2. Engine Oil Fill Cap. See Engine
Oil on page 10-11.
3. Engine Oil Dipstick. See Engine
Oil on page 10-11.
4. Engine Cooling Fans (Out of View). See Cooling System on
page 10-18.
5. Engine Cover.
6. Transmission Fluid Cap and Dipstick (Out of View). See
Automatic Transmission Fluid on
page 10-15.
7. Brake Fluid Reservoir. See Brakes on page 10-25.
8. Coolant Surge Tank and Pressure Cap. See Engine
Coolant on page 10-19.
9. Battery (Under Cover). See Battery on page 10-27.
10. Windshield Washer Fluid Reservoir. See Washer Fluid
on page 10-24. 11.
Engine Compartment Fuse
Block on page 10-36.
Engine Oil
To ensure proper engine
performance and long life, careful
attention must be paid to engine oil.
Following these simple, but
important steps will help protect
your investment:
.Always use engine oil approved
to the proper specification and of
the proper viscosity grade. See
“Selecting the Right Engine Oil”
in this section.
.Check the engine oil level
regularly and maintain the
proper oil level. See “Checking
Engine Oil” and“When to Add
Engine Oil” in this section.
.Change the engine oil at the
appropriate time. See Engine Oil
Life System on page 10-14.
.Always dispose of engine oil
properly. See “What to Do with
Used Oil” in this section.
Checking Engine Oil
It is a good idea to check the engine
oil level at each fuel fill. In order to
get an accurate reading, the vehicle
must be on level ground. The
engine oil dipstick handle is a loop.
SeeEngine Compartment Overview
on page 10-6 for the location of the
engine oil dipstick.
Obtaining an accurate oil level
reading is essential:
1. If the engine has been running recently, turn off the engine and
allow several minutes for the oil
to drain back into the oil pan.
Checking the oil level too soon
after engine shutoff will not
provide an accurate oil level
reading.
{Warning
The engine oil dipstick handle
may be hot; it could burn you.
Use a towel or glove to touch the
dipstick handle.

Black plate (12,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
10-12 Vehicle Care
2. Pull out the dipstick and clean itwith a paper towel or cloth, then
push it back in all the way.
Remove it again, keeping the tip
down, and check the level.
When to Add Engine Oil
2.5L L4 Shown, 3.6L V6 Similar
2.4L L4
If the oil is below the cross-hatched
area at the tip of the dipstick, add
1 L (1 qt) of the recommended oil
and then recheck the level. See
“Selecting the Right Engine Oil” in
this section for an explanation of what kind of oil to use. For engine
oil crankcase capacity, see
Capacities and Specifications on
page 12-2.
{Caution
Do not add too much oil. Oil
levels above or below the
acceptable operating range
shown on the dipstick are harmful
to the engine. If you find that you
have an oil level above the
operating range, i.e., the engine
has so much oil that the oil level
gets above the upper mark that
shows the proper operating
range, the engine could be
damaged. You should drain out
the excess oil or limit driving of
the vehicle and seek a service
professional to remove the
excess amount of oil.
See Engine Compartment Overview
on page 10-6 for the location of the
engine oil fill cap. Add enough oil to put the level
somewhere in the proper operating
range. Push the dipstick all the way
back in when through.
Selecting the Right Engine Oil
Selecting the right engine oil
depends on both the proper oil
specification and viscosity grade.
See
Recommended Fluids and
Lubricants on page 11-12.
Specification
Use and ask for licensed engine oils
with the dexos1
®approved
certification mark. Engine oils
meeting the requirements for the
vehicle should have the dexos1
approved certification mark. This
certification mark indicates that the
oil has been approved to the dexos1
specification.

Black plate (23,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Vehicle Care 10-23
{Caution
Running the engine without
coolant may cause damage or a
fire. Vehicle damage would not be
covered by the vehicle warranty.
SeeOverheated Engine
Protection Operating Mode on
page 10-24 for information on
driving to a safe place in an
emergency.
If Steam Is Coming from the
Engine Compartment
See Overheated Engine Protection
Operating Mode on page 10-24 for
information on driving to a safe
place in an emergency.
If No Steam Is Coming from
the Engine Compartment
If an engine overheat warning is
displayed but no steam can be seen
or heard, the problem might not be
too serious. Sometimes the engine
can get a little too hot when the
vehicle:
.Climbs a long hill on a hot day.
.Stops after high-speed driving.
.Idles for long periods in traffic.
.Tows a trailer.
If the overheat warning displays with
no sign of steam:
1. Turn the air conditioning off.
2. Turn the heater on to the highest temperature and to the highest
fan speed. Open the windows as
necessary.
3. When it is safe to do so, pull off the road, shift to P (Park) or
N (Neutral), and let the
engine idle. If the coolant temperature gauge is
no longer in the overheat zone, the
vehicle can be driven. Continue to
drive the vehicle slowly for about
10 minutes. Keep a safe vehicle
distance from the vehicle in front.
If the warning does not come back
on, continue to drive normally and
have the cooling system checked
for proper fill and function.
If the warning continues, pull over,
stop, and park the vehicle
right away.
If there is no sign of steam, idle the
engine for three minutes while
parked. If the warning is still
displayed, turn off the engine until it
cools down. Also, see
Overheated
Engine Protection Operating Mode
on page 10-24.