ignition CHEVROLET IMPALA 2014 10.G Service Manual

Black plate (2,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
7-2 Infotainment System
driving. A grayed-out function is not
available when the vehicle is
moving.
All functions are available when the
vehicle is parked. Before driving:
.Become familiar with the
infotainment system operation
and buttons on the faceplate.
.Set up the audio by presetting
favorite stations, setting the
tone, and adjusting the
speakers.
.Set up phone numbers in
advance so they can be called
easily by pressing a single
button or by using a single voice
command for vehicles equipped
with phone capability.
See Defensive Driving on page 9-3.
The vehicle has Retained
Accessory Power (RAP). With RAP,
the audio system can be played
even after the ignition is turned off.
See Retained Accessory Power
(RAP) on page 9-24. The base radio information is
included in this manual, if equipped.
See the infotainment manual for
information on the uplevel radios,
audio players, phone, navigation
system, and voice or speech
recognition. There is also
information on settings.
Theft-Deterrent Feature
TheftLock®is designed to
discourage theft of the vehicle's
radio by learning a portion of the
Vehicle Identification Number (VIN).
The radio does not operate if it is
stolen or moved to a different
vehicle.

Black plate (28,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
7-28 Infotainment System
Call Waiting
Call waiting must be supported on
the cell phone and enabled by the
wireless service carrier.
.Pressgto answer an incoming
call when another call is active.
The original call is placed
on hold.
.Pressgagain to return to the
original call.
.To ignore the incoming call, no
action is required.
.Presscto disconnect the
current call and switch to the call
on hold.
Three-Way Calling
Three-way calling must be
supported on the cell phone and
enabled by the wireless service
carrier.
1. While on a call, press
g.
2. Say “Three-way call.” 3. Use the
“Dial”or“Call” command
to dial the number of the third
party to be called.
4. Once the call is connected, press
gto link all callers
together.
Ending a Call
Presscto end a call.
Transferring a Call
Audio can be transferred between
the Bluetooth system and the cell
phone.
The cell phone must be paired and
connected with the Bluetooth
system before a call can be
transferred. The connection process
can take up to two minutes after the
ignition is turned to ON/RUN.
To Transfer Audio from the
Bluetooth System to a Cell Phone
During a call with the audio in the
vehicle:
1. Press
g. 2. Say
“Transfer Call.”
To Transfer Audio to the Bluetooth
System from a Cell Phone
During a call with the audio on the
cell phone, press
g. The audio
transfers to the vehicle. If the audio
does not transfer to the vehicle, use
the audio transfer feature on the cell
phone. See your cell phone
manufacturer's user guide for more
information.
Voice Pass-Thru
Voice pass-thru allows access to the
voice recognition commands on the
cell phone. See your cell phone
manufacturer's user guide to see if
the cell phone supports this feature.
To access contacts stored in the cell
phone:
1. Press
g. The system responds
“Say a command or say help,”
followed by a tone.
2. Say “Bluetooth.”

Black plate (1,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Driving and Operating 9-1
Driving and
Operating
Driving Information
Distracted Driving . . . . . . . . . . . . . 9-2
Defensive Driving . . . . . . . . . . . . . 9-3
Drunk Driving . . . . . . . . . . . . . . . . . 9-3
Control of a Vehicle . . . . . . . . . . . 9-3
Braking . . . . . . . . . . . . . . . . . . . . . . . 9-3
Steering . . . . . . . . . . . . . . . . . . . . . . . 9-4
Off-Road Recovery . . . . . . . . . . . . 9-4
Loss of Control . . . . . . . . . . . . . . . . 9-5
Track Events and CompetitiveDriving . . . . . . . . . . . . . . . . . . . . . . . 9-5
Driving on Wet Roads . . . . . . . . . 9-6
Highway Hypnosis . . . . . . . . . . . . 9-7
Hill and Mountain Roads . . . . . . 9-7
Winter Driving . . . . . . . . . . . . . . . . . 9-8
If the Vehicle Is Stuck . . . . . . . . . 9-9
Vehicle Load Limits . . . . . . . . . . 9-10
Starting and Operating
New Vehicle Break-In . . . . . . . . 9-15
Ignition Positions (Keyless Access) . . . . . . . . . . . . . . . . . . . . 9-15
Ignition Positions (Key Access) . . . . . . . . . . . . . . . . . . . . 9-17 Starting the Engine . . . . . . . . . . 9-19
Engine Heater . . . . . . . . . . . . . . . 9-23
Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . 9-24
Shifting Into Park . . . . . . . . . . . . 9-24
Shifting out of Park . . . . . . . . . . 9-25
Parking over Things
That Burn . . . . . . . . . . . . . . . . . . 9-26
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . 9-26
Running the Vehicle WhileParked . . . . . . . . . . . . . . . . . . . . . 9-27
Automatic Transmission
Automatic Transmission . . . . . 9-27
Manual Mode . . . . . . . . . . . . . . . . 9-29
Brakes
Antilock BrakeSystem (ABS) . . . . . . . . . . . . . . 9-30
Parking Brake . . . . . . . . . . . . . . . 9-31
Brake Assist . . . . . . . . . . . . . . . . . 9-32
Hill Start Assist (HSA) . . . . . . . 9-33
Ride Control Systems
Traction Control/Electronic Stability Control . . . . . . . . . . . . 9-33
Cruise Control
Cruise Control . . . . . . . . . . . . . . . 9-35
Adaptive Cruise Control . . . . . 9-37
Driver Assistance Systems
Driver AssistanceSystems . . . . . . . . . . . . . . . . . . . . 9-45
Assistance Systems for Parking or Backing . . . . . . . . . 9-46
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . 9-48
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . 9-48
Active Emergency Braking System . . . . . . . . . . . . . . . . . . . . . 9-51
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . . . 9-52
Lane Departure
Warning (LDW) . . . . . . . . . . . . . 9-54
Fuel
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . 9-56
Recommended Fuel . . . . . . . . . 9-56
Gasoline Specifications . . . . . . 9-57
California FuelRequirements . . . . . . . . . . . . . . 9-57
Fuels in Foreign Countries . . . 9-57
Fuel Additives . . . . . . . . . . . . . . . 9-58

Black plate (8,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
9-8 Driving and Operating
{Warning
Coasting downhill in N (Neutral)
or with the ignition off is
dangerous. This can cause
overheating of the brakes and
loss of steering. Always have the
engine running and the vehicle
in gear.
.Stay in your own lane. Do not
swing wide or cut across the
center of the road. Drive at
speeds that let you stay in your
own lane.
.Be alert on top of hills;
something could be in your lane
(stalled car, accident).
.Pay attention to special road
signs (falling rocks area, winding
roads, long grades, passing or
no-passing zones) and take
appropriate action.
Winter Driving
Driving on Snow or Ice
Drive carefully when there is snow
or ice between the tires and the
road, creating less traction or grip.
Wet ice can occur at about 0°C
(32°F) when freezing rain begins to
fall, resulting in even less traction.
Avoid driving on wet ice or in
freezing rain until roads can be
treated with salt or sand.
Drive with caution, whatever the
condition. Accelerate gently so
traction is not lost. Accelerating too
quickly causes the wheels to spin
and makes the surface under the
tires slick, so there is even less
traction.
Try not to break the fragile traction.
If you accelerate too fast, the drive
wheels will spin and polish the
surface under the tires even more.
The Antilock Brake System (ABS)
improves vehicle stability during
hard stops on slippery roads, butapply the brakes sooner than when
on dry pavement. See
Antilock
Brake System (ABS) on page 9-30.
Allow greater following distance on
any slippery road and watch for
slippery spots. Icy patches can
occur on otherwise clear roads in
shaded areas. The surface of a
curve or an overpass can remain icy
when the surrounding roads are
clear. Avoid sudden steering
maneuvers and braking while
on ice.
Turn off cruise control on slippery
surfaces.
Blizzard Conditions
Being stuck in snow can be a
serious situation. Stay with the
vehicle unless there is help nearby.
If possible, use Roadside
Assistance. See Roadside
Assistance Program on page 13-5.
To get help and keep everyone in
the vehicle safe:
.Turn on the hazard warning
flashers.

Black plate (15,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Driving and Operating 9-15
Starting and
Operating
New Vehicle Break-In
{Caution
The vehicle does not need an
elaborate break-in. But it will
perform better in the long run if
you follow these guidelines:
.Do not drive at any one
constant speed, fast or slow,
for the first 805 km (500 mi).
Do not make full-throttle
starts. Avoid downshifting to
brake or slow the vehicle.
.Avoid making hard stops for
the first 322 km (200 mi) or
so. During this time the new
brake linings are not yet
broken in. Hard stops with
new linings can mean
premature wear and earlier
replacement. Follow this(Continued)
Caution (Continued)
breaking-in guideline every
time you get new brake
linings.
Following break-in, engine speed
and load can be gradually
increased.
Ignition Positions
(Keyless Access)
The vehicle may have an electronic
keyless ignition with pushbutton
start.
Pressing the button cycles it through
three modes: ACC/ACCESSORY,
ON/RUN/START, and Stopping the
Engine/OFF.
The transmitter must be in the
vehicle for the system to operate.
If the pushbutton start is not
working, the vehicle may be near a
strong radio antenna signal causing
interference to the Keyless Access
system. See Remote Keyless Entry
(RKE) System Operation on
page 2-3.
To shift out of P (Park), the vehicle
must be in ACC/ACCESSORY or
ON/RUN and the brake pedal must
be applied.
Stopping the Engine/LOCK/
OFF (No Indicator Lights): When
the vehicle is stopped, press the
ENGINE START/STOP button once
to turn the engine off.

Black plate (16,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
9-16 Driving and Operating
If the vehicle is in P (Park), the
ignition will turn off, and Retained
Accessory Power (RAP) will remain
active. SeeRetained Accessory
Power (RAP) on page 9-24.
If the vehicle is not in P (Park), the
ignition will return to ACC/
ACCESSORY and display the
message SHIFT TO PARK in the
Driver Information Center (DIC).
See Transmission Messages on
page 5-39. When the vehicle is
shifted into P (Park), the ignition
system will switch to OFF.
Do not turn the engine off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems and disable
the airbags.
If the vehicle must be shut off in an
emergency:
1. Brake using a firm and steady pressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force. 2. Shift the vehicle to N (Neutral).
This can be done while the
vehicle is moving. After shifting
to N (Neutral), firmly apply the
brakes and steer the vehicle to a
safe location.
3. Come to a complete stop, shift to P (Park), and turn the ignition
to OFF. On vehicles with an
automatic transmission, the shift
lever must be in P (Park) to turn
the ignition switch to the OFF
position.
4. Set the parking brake. See Parking Brake on page 9-31.
{Warning
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the
vehicle off in an emergency. If the vehicle cannot be pulled over,
and must be shut off while driving,
press and hold the ENGINE START/
STOP button for longer than
two seconds, or press twice in
five seconds.
ACC/ACCESSORY (Amber
Indicator Light):
This mode allows
some electrical accessories to be
used when the engine is off.
With the ignition off, pressing the
button one time without the brake
pedal applied will place the ignition
system in ACC/ACCESSORY.
The ignition will switch from ACC/
ACCESSORY to OFF after
five minutes to prevent battery
rundown.
ON/RUN/START (Green Indicator
Light): This mode is for driving and
starting. With the ignition off, and
the brake pedal applied, pressing
the button once will place the
ignition system in ON/RUN/START.
Once engine cranking begins,
release the button. Engine cranking
will continue until the engine starts.

Black plate (17,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Driving and Operating 9-17
SeeStarting the Engine on
page 9-19. The ignition will then
remain in ON/RUN.
Service Only Mode
This power mode is available for
service and diagnostics, and to
verify the proper operation of the
malfunction indicator lamp as may
be required for emission inspection
purposes. With the vehicle off, and
the brake pedal not applied,
pressing and holding the button for
more than five seconds will place
the vehicle in Service Only Mode.
The instruments and audio systems
will operate as they do in ON/RUN,
but the vehicle will not be able to be
driven. The engine will not start in
Service Only Mode. Press the
button again to turn the vehicle off.Ignition Positions (Key
Access)
The ignition switch has four different
positions.
{Caution
Using a tool to force the key to
turn in the ignition could cause
damage to the switch or break the
key. Use the correct key, make
sure it is all the way in, and turn it
(Continued)
Caution (Continued)
only with your hand. If the key
cannot be turned by hand, see
your dealer.
The key must be fully extended to
start the vehicle.
To shift out of P (Park), turn the
ignition to ON/RUN and apply the
brake pedal.
1 (STOPPING THE ENGINE/LOCK/
OFF): When the vehicle is stopped,
turn the ignition switch to LOCK/
OFF to turn the engine off. Retained
Accessory Power (RAP) will remain
active. See Retained Accessory
Power (RAP) on page 9-24.
This is the only position from which
the key can be removed. This locks
the ignition and automatic
transmission.

Black plate (18,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
9-18 Driving and Operating
Do not turn the engine off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems, and disable
the airbags.
If the vehicle must be shut off in an
emergency:
1. Brake using a firm and steadypressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the
vehicle is moving. After shifting
to N (Neutral), firmly apply the
brakes and steer the vehicle to a
safe location.
3. Come to a complete stop, shift to P (Park), and turn the ignition
to LOCK/OFF. On vehicles with
an automatic transmission, the
shift lever must be in P (Park) to
turn the ignition switch to the
LOCK/OFF position. 4. Set the parking brake. See
Parking Brake on page 9-31.
{Warning
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the
vehicle off in an emergency.
If the vehicle cannot be pulled over,
and must be shut off while driving,
turn the ignition to ACC/
ACCESSORY.
2 (ACC/ACCESSORY): This
position provides power to some of
the electrical accessories. It unlocks
the ignition. To move the key from
ACC/ACCESSORY to LOCK/OFF,
the shift lever must be in P (Park).
3 (ON/RUN): The ignition switch
stays in this position when the
engine is running. This position can
be used to operate the electrical
accessories, including the ventilation fan and 12-volt power
outlets, as well as to display some
warning and indicator lights. This
position can also be used for
service and diagnostics, and to
verify the proper operation of the
malfunction indicator lamp as may
be required for emission inspection
purposes. The transmission is also
unlocked in this position.
The battery could be drained if the
key is left in the ACC/ACCESSORY
or ON/RUN position with the engine
off. The vehicle might not restart if
the battery is allowed to drain for an
extended period of time.
4 (START):
This position starts the
engine. When the engine starts,
release the key. The ignition switch
will return to ON/RUN for normal
driving.
A warning tone sounds when the
driver door is opened when the
ignition is still in ACC/ACCESSORY
and the key is in the ignition. If the
ignition becomes difficult to turn,
see Keys on page 2-1.

Black plate (19,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Driving and Operating 9-19
Key Lock Release
The vehicle is equipped with an
electronic key lock release system.
This system is to prevent ignition
key removal unless the shift lever is
in P (Park).
The key lock release will not work if
the battery is charged less than
9 volts, or uncharged. Try charging
or jump starting the battery. See
Jump Starting (with or without
eAssist) on page 10-72orJump
Starting (On-board with eAssist
Only) on page 10-71. If charging or jump starting the
battery does not work, there is a
manual key lock release. Locate the
hole below the ignition lock. Insert a
tool or key into the opening. Locate
the lever, and press it toward the
driver while removing the key from
the ignition.
Starting the Engine
Move the shift lever to P (Park) or
N (Neutral). The engine will not start
in any other position. To restart the
engine when the vehicle is already
moving, use N (Neutral) only.
{Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you
could damage the transmission.
Shift to P (Park) only when the
vehicle is stopped.
{Caution
If you add electrical parts or
accessories, you could change
the way the engine operates. Any
resulting damage would not be
covered by the vehicle warranty.
See
Add-On Electrical Equipment
on page 9-66.
Starting Procedure (Key Access)
1. With your foot off the accelerator pedal, turn the ignition key to
START. When the engine starts,
let go of the key. The idle speed
will go down as the engine
warms. Do not race the engine
immediately after starting it.
Allow the oil to warm up and
lubricate all moving parts.
The vehicle has a
Computer-Controlled Cranking
System. This feature assists in
starting the engine and protects
components. If the ignition key is
turned to the START position,

Black plate (20,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
9-20 Driving and Operating
and then released when the
engine begins cranking, the
engine will continue cranking for
a few seconds or until the
vehicle starts. If the engine does
not start and the key is held in
START for many seconds,
cranking stops after 15 seconds
to prevent cranking motor
damage. To prevent gear
damage, this system also
prevents cranking if the engine
is already running. Engine
cranking can be stopped by
turning the ignition switch to
ACC/ACCESSORY or
LOCK/OFF.
{Caution
Cranking the engine for long
periods of time, by returning the
ignition to the START position
immediately after cranking has
ended, can overheat and damage
the cranking motor, and drain the(Continued)
Caution (Continued)
battery. Wait at least 15 seconds
between each try, to let the
cranking motor cool down.
2. If the engine does not start after five to 10 seconds, especially in
very cold weather (below 0°F or
−18°C), it could be flooded with
too much gasoline. Push the
accelerator pedal all the way to
the floor and hold it there as you
hold the key in START for a
maximum of 15 seconds. Wait at
least 15 seconds between each
try, to allow the cranking motor
to cool. When the engine starts,
let go of the key and accelerator.
If the vehicle starts briefly but
then stops again, repeat the
procedure. This clears the extra
gasoline from the engine. Do not
race the engine immediately
after starting it. Operate the engine and transmission gently
until the oil warms up and
lubricates all moving parts.
Starting Procedure (Keyless
Access)
1. If the vehicle has the Keyless Access system, the Remote
Keyless Entry (RKE) transmitter
must be in the vehicle. Put your
foot on the brake pedal and
push the ENGINE START/STOP
button. When the engine begins
cranking, let go of the button.
The idle speed will go down as
the engine gets warm. Do not
race the engine immediately
after starting it. Operate the
engine and transmission gently
to allow the oil to warm up and
lubricate all moving parts.