maintenance CHEVROLET IMPALA 2014 10.G Service Manual

Black plate (13,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Service and Maintenance 11-13
Maintenance Replacement Parts
Replacement parts identified below by name, part number, or specification can be obtained from your dealer.Part GM Part Number ACDelco Part Number
Engine Air Cleaner/Filter
2.4L L4 Engine 55560894 A3128C
2.5L L4 Engine 20972654 A3174C
3.6L V6 Engine 22753242 A3176C
Engine Oil Filter
2.4L L4 Engine 12605566 PF457G
2.5L L4 Engine 12640445 PF64
3.6L V6 Engine 89017525 PF63
Passenger Compartment Air Filter
CJ2 13356914 CF184
C67 13356916 CF185
Spark Plugs
2.4L L4 Engine 12620540 41-108
2.5L L4 Engine 12627160 41-115
3.6L V6 Engine 12622561 41-109

Black plate (14,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
11-14 Service and Maintenance
PartGM Part Number ACDelco Part Number
Wiper Blades Driver Side –60 cm (23.6 in) 92231676—
Passenger Side –47.5 cm (18.7 in) 22846938—

Black plate (15,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Service and Maintenance 11-15
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. Retain all maintenance receipts.Date Odometer
Reading Serviced By Services Performed

Black plate (16,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
11-16 Service and Maintenance
DateOdometer
Reading Serviced By Services Performed

Black plate (17,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Service and Maintenance 11-17
DateOdometer
Reading Serviced By Services Performed

Black plate (18,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
11-18 Service and Maintenance
DateOdometer
Reading Serviced By Services Performed

Black plate (4,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
13-4 Customer Information
Canada
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General
Motors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Chevrolet has TTY
equipment available at its CustomerAssistance Center. Any TTY user in
the U.S. can communicate with
Chevrolet by dialing:
1-800-833-2438. TTY users in
Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.chevrolet.com
The Chevrolet online owner
experience is a one-stop resource
that allows interaction with
Chevrolet and keeps important
vehicle-specific information in one
place.
Membership Benefits
E(Vehicle Information):
Download owner manuals and view
vehicle-specific how-to videos.
G(Maintenance Information):
View maintenance schedules,
required alerts, OnStar onboard
vehicle diagnostic information, and
schedule service appointments.
I(Service History): View
printable dealer-recorded service
records and self-recorded service
records.
D(Preferred Dealer
Information): Select a preferred
dealer and view dealer location,
maps, phone numbers, and hours.
J(Warranty Tracking
Information): Track the vehicle’s
warranty information.
J(Recall Information): View
active recalls or search by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
on page 12-1.
H(Other Account Information):
View GM Card, SiriusXM Satellite
radio, and OnStar account
information.
F(Live Chat Support): Chat live
with online help representatives.
Visit my.chevrolet.com to register
your vehicle.

Black plate (5,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Customer Information 13-5
Chevrolet Owner Centre
(Canada) chevroletowner.ca
Take a trip to the Chevrolet Owner
Centre:
.Chat live with online help
representatives.
.Use the Vehicle Tools section.
.Access third party enthusiast
sites and social media networks.
.Locate owner resources such as
lease-end, financing, and
warranty information.
.Retrieve your favorite articles,
quizzes, tips, and multimedia
galleries organized into the
Features and Auto Care
Sections.
.Download the owner manual for
your vehicle, quickly and easily.
.Find the
Chevrolet-recommended
maintenance services for your
vehicle.
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement of eligible
aftermarket adaptive equipment
required for the vehicle, such as
hand controls or a wheelchair/
scooter lift for the vehicle.
For more information on the limited
offer, visit www.gmmobility.com or
call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.General Motors of Canada also has
a Mobility Program. Visit www.gm.ca
or call 1-800-GM-DRIVE (463-7483)
for details. TTY users call
1-800-263-3830.
Roadside Assistance
Program
For U.S.-purchased vehicles, call
1-800-243-8872; (Text Telephone
(TTY): 1-888-889-2438).
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number.
.Telephone number of your
location.
.Location of the vehicle.

Black plate (11,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Customer Information 13-11
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
General Motors cars and trucks.
Each bulletin contains instructions
to assist in the diagnosis and
service of the vehicle.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Manual.
RETAIL SELL PRICE:
$35.00 (U.S.) plus handling and
shipping fees.
Without Portfolio: Owner
Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.

Black plate (5,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
INDEX i-5
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-56Additives . . . . . . . . . . . . . . . . . . . . . 9-58
Economy Driving . . . . . . . . . . . . . 1-27
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 9-60
Filling the Tank . . . . . . . . . . . . . . . 9-59
Foreign Countries . . . . . . . . . . . . 9-57
Gasoline Specifications . . . . . . . 9-57
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 5-13
Low Fuel Warning Light . . . . . . . 5-24
Recommended . . . . . . . . . . . . . . . 9-56
Requirements, California . . . . . 9-57
System Messages . . . . . . . . . . . . 5-34
Fuses . . . . . . . . . . . . . . . . . . . . . . . . 10-36 Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-36
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-40
G
Garage Door Opener . . . . . . . . . . 5-46Programming . . . . . . . . . . . . . . . . . 5-46
Gasoline
Specifications . . . . . . . . . . . . . . . . . 9-57 Gauges
Engine Coolant
Temperature . . . . . . . . . . . . . . . . 5-14
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13
Odometer . . . . . . . . . . . . . . . . . . . . . 5-12
Speedometer . . . . . . . . . . . . . . . . . 5-12
Tachometer . . . . . . . . . . . . . . . . . . . 5-13
Trip Odometer . . . . . . . . . . . . . . . . 5-12
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . . 5-8
General Information
Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-61
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-2
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 13-5
H
Halogen Bulbs . . . . . . . . . . . . . . . . 10-31
Hazard Warning Flashers . . . . . . . 6-3
Head Restraints . . . . . . . . . . . . . . . . 3-2
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . 10-30
Automatic . . . . . . . . . . . . . . . . . . . . . . 6-2
Bulb Replacement . . . . . . . . . . 10-31 Headlamps (cont'd)
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . 6-2
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
Headlamps, Front Turn
Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . 10-31
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . 10-31
High-Beam On Light . . . . . . . . . . 5-25
High/Low Beam Changer . . . . . . 6-1
Lamps On Reminder . . . . . . . . . 5-25
Heated Steering Wheel . . . . . . . . . . . . . . . . 5-3
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Heated Mirrors . . . . . . . . . . . . . . . . . 2-20
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 9-23
Heating and Air Conditioning . . . 8-1
High Voltage Devices and Wiring . . . . . . . . . . . . . . . . . . . . . . . 10-35
High-Beam On Light . . . . . . . . . . . 5-25
High-Speed Operation . . . . . . . . 10-51
Highway Hypnosis . . . . . . . . . . . . . . 9-7
Hill and Mountain Roads . . . . . . . . 9-7
Hill Start Assist (HSA) . . . . . . . . . 9-33