service CHEVROLET IMPALA 2014 10.G Service Manual

Black plate (39,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Instruments and Controls 5-39
More than one tire pressure
message can be received at a time.
The DIC also shows the tire
pressure values. SeeDriver
Information Center (DIC) on
page 5-27.
Transmission Messages
SERVICE TRANSMISSION
This message displays if there is a
problem with the transmission. See
your dealer.
SHIFT DENIED
This message displays when using
the Driver Shift Control (DSC) and
attempting to shift to a gear not
appropriate for the vehicle speed
and engine revolutions per
minute (rpm). See Manual Mode on
page 9-29.
SHIFT TO PARK
This message displays when the
transmission needs to be shifted to
P (Park). This may appear when attempting to remove the key from
the vehicle if the vehicle is not in
P (Park).
TRANSMISSION HOT
—IDLE
ENGINE
This message displays and a chime
sounds if the transmission fluid in
the vehicle gets hot. Driving with the
transmission fluid temperature high
can cause damage to the vehicle.
Stop the vehicle and let it idle to
allow the transmission to cool. This
message clears when the fluid
temperature reaches a safe level.
Vehicle Reminder
Messages
ICE POSSIBLE DRIVE
WITH CARE
This message is displayed when ice
conditions are possible.
TURN WIPER CONTROL TO
INTERMITTENT FIRST
This message is displayed when
attempting to adjust the intermittent
wiper speed without intermittent
selected on the wiper control. See
Windshield Wiper/Washer on
page 5-4.
Vehicle Speed Messages
SPEED LIMIT EXCEEDED
This message is displayed when the
vehicle speed is greater than the
speed warning speed. See "Speed
Warning" under Instrument Cluster
on page 5-9.
SPEED LIMIT SET TO XXX
This message is displayed when the
speed warning is set. See "Speed
Warning" under Instrument Cluster
on page 5-9.

Black plate (9,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Infotainment System 7-9
Options for SiriusXM Only
XM View:XM view allows the
channel list to be viewed by channel
name, artist playing on channel,
or song playing on channel. Select
to display Channel List in XM views.
Turn the MENU knob to highlight
and press the MENU knob to select.
Press
qBACK to go to the
previous menu.
Channel List: Select to display a
list of SiriusXM channels. Turn the
MENU knob to highlight and press
the MENU knob to select. Press
q
BACK to go to the previous menu.
Also see the radio settings common
for all sources earlier in this section.
Finding a Station
Seeking a Station
Press
gorlto search for the
previous or next strongest station,
or press and hold to quickly search
through stations. Tuning a Station
Turn the MENU knob to manually
find a station.
Storing Radio Station Presets
Up to 25 preset stations from all
bands can be stored in the favorite
lists in any order. Up to five stations
can be stored in each favorite page
and the number of favorites can
be set.
AM, FM, or SiriusXM (If
Equipped):
While on the active
source main page, such as AM, FM,
and SiriusXM (if equipped), press
and hold the corresponding key.
Mixed-Audio Favorites
Favorites can be stored including
radio stations.
To display the favorites page, press
qorron the radio faceplate.
From the Settings menu, press the
MENU knob to select Manage
Favorites. The Manage Favorites
feature has the option of moving or deleting a favorite. See
“Manage
Favorites” underOverview on
page 7-3.
Satellite Radio
SiriusXM®Satellite Radio
Service
Vehicles with a SiriusXM satellite
radio tuner and a SiriusXM satellite
radio subscription can receive
SiriusXM programming.
SiriusXM is a satellite radio service
based in the 48 contiguous United
States and 10 Canadian provinces.
SiriusXM satellite radio has a wide
variety of programming and
commercial-free music, coast to
coast, and in digital-quality sound.
A service fee is required to receive
the SiriusXM service. See
www.siriusxmradio.com or call
1-866-635-2349 (U.S.); or see
www.xmradio.ca or call
1-877-209-0079 (Canada).

Black plate (10,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
7-10 Infotainment System
When SiriusXM is active, the
channel name and number,
category name, song title, and artist
display on the screen.
Browsing SiriusXM Channels
To browse the SiriusXM channels:
1. Press the MENU knob.
2. Turn the MENU knob to highlightXM Channel List.
3. Turn the MENU knob to highlight the desired XM Channels.
SiriusXM Messages
XL (Explicit Language
Channels): These stations, or any
others, can be blocked by request,
by calling 1-866-635-2349 in the
U.S., and 1-877-209-0079 in
Canada.
Loading XM: The audio system is
acquiring and processing audio and
text data. No action is needed. Channel Off Air:
This station is not
currently in service.
Channel Not Authorized: This
station is blocked or cannot be
received.
Channel Not Available: This
previously assigned station is no
longer assigned.
No XM Signal/Reception May Be
Blocked: The vehicle may be in a
location where the SiriusXM signal
is being blocked. When the vehicle
is moved into an open area, the
signal should return.
XM Radio ID: When tuned to
station 0, displays the SiriusXM
eight-digit radio ID label. This label
is needed to activate the service.
Check XM Antenna: If this
message does not clear within a
short period of time, the receiver or
antenna could have a fault. Consult
with your dealer.
Radio Reception
Frequency interference and static
can occur during normal radio
reception if items such as phone
chargers, vehicle convenience
accessories, and external electronic
devices are plugged into the
accessory power outlet. If there is
interference or static, unplug the
item from the accessory power
outlet.
FM
FM signals only reach about 16 to
65 km (10 to 40 mi). Although the
radio has a built-in electronic circuit
that automatically works to reduce
interference, some static can occur,
especially around tall buildings or
hills, causing the sound to fade in
and out.
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere with
each other. Static can also occur

Black plate (11,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Infotainment System 7-11
when things like storms and power
lines interfere with radio reception.
When this happens, try reducing the
treble on the radio.
SiriusXM Satellite Radio
Service
SiriusXM Satellite Radio Service
provides digital radio reception. Tall
buildings or hills can interfere with
satellite radio signals, causing the
sound to fade in and out. In
addition, traveling or standing under
heavy foliage, bridges, garages,
or tunnels may cause loss of the
SiriusXM signal for a period of time.
Cell Phone Usage
Cell phone usage, such as making
or receiving phone calls, charging,
or just having the phone on may
cause static interference in the
radio. Unplug the phone or turn it off
if this happens.
Backglass Antenna
The AM-FM antenna is integrated
with the rear window defogger in the
rear window. Do not scratch the
inside surface or damage the lines
in the glass. If the inside surface is
damaged, it could interfere with
radio reception. For proper radio
reception, the antenna connector
needs to be properly attached to the
post on the glass.
If attaching a cell phone antenna to
the glass, attach it between the grid
lines.
{Caution
Using a razor blade or sharp
object to clear the inside rear
window can damage the rear
window antenna and/or the rear
window defogger. Repairs would
not be covered by the vehicle
warranty. Do not clear the inside
rear window with sharp objects.
{Caution
Do not apply aftermarket glass
tinting with metallic film. The
metallic film in some tinting
materials will interfere with or
distort the incoming radio
reception. Any damage caused to
the backglass antenna due to
metallic tinting materials will not
be covered by the vehicle
warranty.
Multi-Band Antenna
The roof antenna is for OnStar®,
SiriusXM®Satellite Radio, and GPS
(Global Positioning System). Keep
clear of obstructions for clear
reception. If the vehicle has a
sunroof, and it is open, reception
can also be affected.

Black plate (23,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Infotainment System 7-23
To make a call using the Recent
Calls menu:
1. From the Home Page, turn theMENU knob, then press to
select the PHONE screen
button.
2. Turn the MENU knob to highlight Recent Calls and press to
select.
If necessary, select between
Missed, Recent, and Sent calls
by pressing the button below the
appropriate screen button.
3. Turn the MENU knob to highlight the contact or the phone
number.
4. Press the MENU knob to call the contact.
Making a Call Using the
Keypad
To make a call:
1. From the Home Page, turn theMENU knob, then press to
select the PHONE screen
button. 2. Turn the MENU knob and press
to select Keypad.
3. Turn the MENU knob to highlight the first digit and press to select.
Continue this process through
the number. To call, press the
button just below the CALL
screen button.
Accepting or Declining a Call
When an incoming call is received,
the infotainment system mutes and
a ring tone is heard in the vehicle.
Accepting a Call
To accept a call, do one of the
following:
.Press the button just below the
ANSWER screen button.
.Pressgon the steering wheel
controls. Declining a Call
To decline a call, do one of the
following:
.Press the button just below the
IGNORE screen button.
.Presscon the steering wheel
controls.
.Do nothing.
Call Waiting
Call waiting must be supported on
the Bluetooth phone and enabled by
the wireless service carrier to work.
Accepting a Call Waiting Call
To accept a call waiting call, do one
of the following:
.Press the button just below the
SWITCH screen button.
.Pressgon the steering wheel
controls.

Black plate (28,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
7-28 Infotainment System
Call Waiting
Call waiting must be supported on
the cell phone and enabled by the
wireless service carrier.
.Pressgto answer an incoming
call when another call is active.
The original call is placed
on hold.
.Pressgagain to return to the
original call.
.To ignore the incoming call, no
action is required.
.Presscto disconnect the
current call and switch to the call
on hold.
Three-Way Calling
Three-way calling must be
supported on the cell phone and
enabled by the wireless service
carrier.
1. While on a call, press
g.
2. Say “Three-way call.” 3. Use the
“Dial”or“Call” command
to dial the number of the third
party to be called.
4. Once the call is connected, press
gto link all callers
together.
Ending a Call
Presscto end a call.
Transferring a Call
Audio can be transferred between
the Bluetooth system and the cell
phone.
The cell phone must be paired and
connected with the Bluetooth
system before a call can be
transferred. The connection process
can take up to two minutes after the
ignition is turned to ON/RUN.
To Transfer Audio from the
Bluetooth System to a Cell Phone
During a call with the audio in the
vehicle:
1. Press
g. 2. Say
“Transfer Call.”
To Transfer Audio to the Bluetooth
System from a Cell Phone
During a call with the audio on the
cell phone, press
g. The audio
transfers to the vehicle. If the audio
does not transfer to the vehicle, use
the audio transfer feature on the cell
phone. See your cell phone
manufacturer's user guide for more
information.
Voice Pass-Thru
Voice pass-thru allows access to the
voice recognition commands on the
cell phone. See your cell phone
manufacturer's user guide to see if
the cell phone supports this feature.
To access contacts stored in the cell
phone:
1. Press
g. The system responds
“Say a command or say help,”
followed by a tone.
2. Say “Bluetooth.”

Black plate (30,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
7-30 Infotainment System
Fees and Taxes: Subscription fee,
taxes, one time activation fee, and
other fees may apply. Subscription
fee is consumer only. All fees and
programming subject to change.
Subscriptions subject to Customer
Agreement available at
www.siriusxm.com. SiriusXM
®
service only available in the
48 contiguous United States and
Canada.
In Canada: Some deterioration of
service may occur in extreme
northern latitudes. This is beyond
the control of SiriusXM
®Satellite
Radio. Explicit Language Notice: Channels
with frequent explicit language are
indicated with an
“XL”preceding the
channel name. Channel blocking is
available for SiriusXM Satellite
Radio receivers by notifying
SiriusXM:
.USA Customers —Visit
www.siriusxm.com or call
1-866-635-2349.
.Canadian Customers —Visit
www.xmradio.ca or call
1-877-209-0079.
It is prohibited to copy, decompile,
disassemble, reverse engineer,
hack, manipulate, or otherwise
make available any technology or
software incorporated in receivers
compatible with the SiriusXM
®
Satellite Radio System or that
support the SiriusXM website, the
Online Service or any of its content.
Furthermore, the AMBER voice
compression software included in
this product is protected by
intellectual property rights including patent rights, copyrights, and trade
secrets of Digital Voice
Systems, Inc.
General Requirements:
1. A License Agreement from
SiriusXM is required for any
product that incorporates
SiriusXM Technology and/or for
use of any of the SiriusXM
marks to be manufactured,
distributed, or marketed in the
SiriusXM service Area.
2. For products to be distributed, marketed, and/or sold in
Canada, a separate agreement
is required with Canadian
Satellite Radio Inc. (operating as
SiriusXM Canada).Bluetooth
The Bluetooth word mark and logos
are owned by the Bluetooth SIG,
Inc. and any use of such marks by
General Motors is under license.
Other trademarks and trade names
are those of their respective owners.

Black plate (4,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
9-4 Driving and Operating
If the engine ever stops while the
vehicle is being driven, brake
normally but do not pump the
brakes. Doing so could make the
pedal harder to push down. If the
engine stops, there will be some
power brake assist but it will be
used when the brake is applied.
Once the power assist is used up, it
can take longer to stop and the
brake pedal will be harder to push.
Steering
Electric Power Steering
The vehicle has electric power
steering. It does not have power
steering fluid. Regular maintenance
is not required.
If power steering assist is lost due
to a system malfunction, the vehicle
can be steered, but may require
increased effort.
See your dealer if there is a
problem.If the steering wheel is turned until it
reaches the end of its travel and is
held against that position for an
extended period of time, power
steering assist may be reduced.
If the steering assist is used for an
extended period of time, power
assist may be reduced.
Normal use of the power steering
assist should return when the
system cools down.
See specific vehicle steering
messages under
Service Vehicle
Messages on page 5-37. See your
dealer if there is a problem.
Curve Tips
.Take curves at a reasonable
speed.
.Reduce speed before entering a
curve.
.Maintain a reasonable steady
speed through the curve.
.Wait until the vehicle is out of
the curve before accelerating
gently into the straightaway.
Steering in Emergencies
.There are some situations when
steering around a problem may
be more effective than braking.
.Holding both sides of the
steering wheel allows you to turn
180 degrees without removing
a hand.
.The Antilock Brake System
(ABS) allows steering while
braking.
Off-Road Recovery

Black plate (7,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Driving and Operating 9-7
Hydroplaning
Hydroplaning is dangerous. Water
can build up under the vehicle's
tires so they actually ride on the
water. This can happen if the road is
wet enough and you are going fast
enough. When the vehicle is
hydroplaning, it has little or no
contact with the road.
There is no hard and fast rule about
hydroplaning. The best advice is to
slow down when the road is wet.
Other Rainy Weather Tips
Besides slowing down, other wet
weather driving tips include:
.Allow extra following distance.
.Pass with caution.
.Keep windshield wiping
equipment in good shape.
.Keep the windshield washer fluid
reservoir filled.
.Have good tires with proper
tread depth. SeeTires on
page 10-42.
.Turn off cruise control.
Highway Hypnosis
Always be alert and pay attention to
your surroundings while driving.
If you become tired or sleepy, find a
safe place to park the vehicle
and rest.
Other driving tips include:
.Keep the vehicle well ventilated.
.Keep the interior
temperature cool.
.Keep your eyes moving —scan
the road ahead and to the sides.
.Check the rearview mirror and
vehicle instruments often.
Hill and Mountain Roads
Driving on steep hills or through
mountains is different than driving
on flat or rolling terrain. Tips for
driving in these conditions include:
.Keep the vehicle serviced and in
good shape.
.Check all fluid levels and brakes,
tires, cooling system, and
transmission.
.Shift to a lower gear when going
down steep or long hills.
{Warning
Using the brakes to slow the
vehicle on a long downhill slope
can cause brake overheating, can
reduce brake performance, and
could result in a loss of braking.
Shift the transmission to a lower
gear to let the engine assist the
brakes on a steep downhill slope.

Black plate (17,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Driving and Operating 9-17
SeeStarting the Engine on
page 9-19. The ignition will then
remain in ON/RUN.
Service Only Mode
This power mode is available for
service and diagnostics, and to
verify the proper operation of the
malfunction indicator lamp as may
be required for emission inspection
purposes. With the vehicle off, and
the brake pedal not applied,
pressing and holding the button for
more than five seconds will place
the vehicle in Service Only Mode.
The instruments and audio systems
will operate as they do in ON/RUN,
but the vehicle will not be able to be
driven. The engine will not start in
Service Only Mode. Press the
button again to turn the vehicle off.Ignition Positions (Key
Access)
The ignition switch has four different
positions.
{Caution
Using a tool to force the key to
turn in the ignition could cause
damage to the switch or break the
key. Use the correct key, make
sure it is all the way in, and turn it
(Continued)
Caution (Continued)
only with your hand. If the key
cannot be turned by hand, see
your dealer.
The key must be fully extended to
start the vehicle.
To shift out of P (Park), turn the
ignition to ON/RUN and apply the
brake pedal.
1 (STOPPING THE ENGINE/LOCK/
OFF): When the vehicle is stopped,
turn the ignition switch to LOCK/
OFF to turn the engine off. Retained
Accessory Power (RAP) will remain
active. See Retained Accessory
Power (RAP) on page 9-24.
This is the only position from which
the key can be removed. This locks
the ignition and automatic
transmission.