key CHEVROLET IMPALA 2014 10.G Repair Manual

Black plate (3,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Vehicle Care 10-3
cause cancer and birth defects or
other reproductive harm. Engine
exhaust, many parts and systems,
many fluids, and some component
wear by-products contain and/or
emit these chemicals.
California Perchlorate
Materials Requirements
Certain types of automotive
applications, such as airbag
initiators, safety belt pretensioners,
and lithium batteries contained in
Remote Keyless Entry transmitters,
may contain perchlorate materials.
Special handling may be necessary.
For additional information, see
www.dtsc.ca.gov/hazardouswaste/
perchlorate.
Accessories and
Modifications
Adding non‐dealer accessories or
making modifications to the vehicle
can affect vehicle performance and
safety, including such things as
airbags, braking, stability, ride andhandling, emissions systems,
aerodynamics, durability, and
electronic systems like antilock
brakes, traction control, and stability
control. These accessories or
modifications could even cause
malfunction or damage not covered
by the vehicle warranty.
Damage to vehicle components
resulting from modifications or the
installation or use of non‐GM
certified parts, including control
module or software modifications, is
not covered under the terms of the
vehicle warranty and may affect
remaining warranty coverage for
affected parts.
GM Accessories are designed to
complement and function with other
systems on the vehicle. See your
dealer to accessorize the vehicle
using genuine GM Accessories
installed by a dealer technician.
Also, see
Adding Equipment to the
Airbag-Equipped Vehicle on
page 3-32.
Vehicle Checks
Doing Your Own
Service Work
eAssist Vehicles Only
{Warning
Never try to do your own service
on eAssist components. You can
be injured and the vehicle can be
damaged if you try to do your own
service work. Service and repair
of these eAssist components
should only be performed by a
trained service technician with the
proper knowledge and tools.

Black plate (29,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Vehicle Care 10-29
normal effort. If the shift lever
moves out of P (Park), contact
your dealer for service.
Ignition Transmission
Lock Check
If equipped with a key type ignition,
while parked and with the parking
brake set, try to turn the ignition to
LOCK/OFF in each shift lever
position.
.The ignition should turn to
LOCK/OFF only when the shift
lever is in P (Park).
.The ignition key should come
out only in LOCK/OFF.
Contact your dealer if service is
required.
Park Brake and P (Park)
Mechanism Check
{Warning
When you are doing this check,
the vehicle could begin to move.
You or others could be injured
and property could be damaged.
Make sure there is room in front
of the vehicle in case it begins to
roll. Be ready to apply the regular
brake at once should the vehicle
begin to move.
Park on a fairly steep hill, with the
vehicle facing downhill. Keeping
your foot on the regular brake, set
the parking brake.
.To check the parking brake's
holding ability: With the engine
running and the transmission in
N (Neutral), slowly remove foot
pressure from the regular brake
pedal. Do this until the vehicle is
held by the parking brake only.
.To check the P (Park)
mechanism's holding ability:
With the engine running, shift to
P (Park). Then release the
parking brake followed by the
regular brake.
Contact your dealer if service is
required.
Wiper Blade Replacement
Windshield wiper blades should be
inspected for wear or cracking. See
Maintenance Schedule on
page 11-2.
It is a good idea to clean the wiper
blade assembly on a regular basis.
When worn, or when cleaning is
ineffective, replace the wiper blade.
For proper windshield wiper blade
length and type, see Maintenance
Replacement Parts on page 11-13.

Black plate (41,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Vehicle Care 10-41
Instrument Panel Fuse Block
The vehicle may not be equipped
with all of the fuses, relays, and
features shown. Mini Fuses Usage
1 Telematics
2 Rear Turn Stoplamp, Courtesy Lamps,
Back-up Lamps,
Shift Lock Solenoid,
Puddle Lamps
3 LED Indicator Light
4 Radio Mini Fuses Usage
5 Display
6 Power Outlet –
Console Bin
7 Power Outlet –
Forward/
Console Rear
8 Trunk Release, Brake Pedal Apply,
Keyless Start
Indicators, Hazard
Switch Illumination,
CHMSL/Brake
Relay, Sidemarker
Lamps, Washer
Relay, Run/Crank
Relay
9 Trunk Lamp, Right Low Beam/DRL,
Right Front Turn
Lamp, Right Rear
Park/Stoplamp
14 Diagnostic Link Connector
15 Airbag/SDM Mini Fuses Usage
16 Not Used
17 Heater, Ventilation and Air Conditioning
Controller
18 Logistics
19 Not Used
20 Ignition Switch
21 Not Used
22 Steering Wheel Controls
23 Left Low Beam/DRL, Left Front Turn
Lamp, Left Rear
Park/Stoplamp,
Child Lock Relay
24 Theft Deterrent LED, Key Capture
Solenoid, Run Relay
25 Tilt/Telescope Steering Column
26 110V AC

Black plate (55,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Vehicle Care 10-55
using a TPMS relearn tool, in the
following order: driver side front tire,
passenger side front tire, passenger
side rear tire, and driver side rear.
See your dealer for service or to
purchase a relearn tool.
There are two minutes to match the
first tire/wheel position, and
five minutes overall to match all four
tire/wheel positions. If it takes
longer, the matching process stops
and must be restarted.
The TPMS sensor matching
process is:
1. Set the parking brake.
2. Turn the ignition to ON/RUN withthe engine off or place the
vehicle power mode in ON/RUN/
START. See Ignition Positions
(Keyless Access) on page 9-15
or Ignition Positions (Key
Access) on page 9-17.
3. Make sure the Tire Pressure info page option is turned on. The
info pages on the DIC can be
turned on and off through the Settings menu. See
Driver
Information Center (DIC) on
page 5-27.
4. Use the DIC controls on the right side of the steering wheel to
scroll to the Tire Pressure
screen under the DIC info page.
5. Press and hold the
V(Set/
Reset) button located in the
center of the DIC controls.
The horn sounds twice to signal
the receiver is in relearn mode
and the TIRE LEARNING
ACTIVE message displays on
the DIC screen.
6. Start with the driver side front tire.
7. Place the relearn tool against the tire sidewall, near the valve
stem. Then press the button to
activate the TPMS sensor.
A horn chirp confirms that the
sensor identification code has
been matched to this tire and
wheel position. 8. Proceed to the passenger side
front tire, and repeat the
procedure in Step 7.
9. Proceed to the passenger side rear tire, and repeat the
procedure in Step 7.
10. Proceed to the driver side rear tire, and repeat the procedure
in Step 7. The horn sounds two
times to indicate the sensor
identification code has been
matched to the driver side rear
tire, and the TPMS sensor
matching process is no longer
active. The TIRE LEARNING
ACTIVE message on the DIC
display screen goes off.
11. Turn the ignition to LOCK/OFF or press STOP to turn the
ignition off.
12. Set all four tires to the recommended air pressure
level as indicated on the Tire
and Loading Information label.

Black plate (71,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Vehicle Care 10-71
Jump Starting
Jump Starting (On-board
with eAssist Only)
If the vehicle fails to crank, it may
be jump started by using the eAssist
battery to charge the 12-volt battery.
Use the following procedure to
activate the on-board jump start
using the DIC controls.
DIC Buttons
The vehicle may be equipped with
an ignition key or an electronic
keyless ignition with pushbutton
start.
Key Access
Place the ignition key in the ON/
RUN position and proceed as
follows:
1. Press
othen scrollworx
until the Settings menu displays.
2. Press
Vto enter the
Settings menu. 3. Press
pthen scrollworx
until Jump Start displays.
4. Press
Vto activate the jump
start.
5. The system will then ask for confirmation. If Yes is selected,
the jump start will begin and the
display will show WAIT TO
START.
6. When the jump start is complete, the display will show ATTEMPT
START or JUMP START
DISABLED.
Keyless Access
With the brake pedal not applied,
press and hold the ENGINE START/
STOP button for more than
five seconds. This will place the
vehicle in the Service Only Mode.
Proceed as follows:
1. Press
othen scrollworx
until the Settings menu displays.
2. Press
Vto enter the
Settings menu.

Black plate (82,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
10-82 Vehicle Care
Visually check constant velocity
joints, rubber boots, and axle seals
for leaks.
Body Component Lubrication
Lubricate all key lock cylinders,
hood hinges, liftgate hinges, and
steel fuel door hinge unless the
components are plastic. Applying
silicone grease on weatherstrips
with a clean cloth will make them
last longer, seal better, and not stick
or squeak.
Underbody Maintenance
At least twice a year, spring and fall,
use plain water to flush dirt and
debris from the vehicle's
underbody. Your dealer or an
underbody car washing system can
do this. If not removed, rust and
corrosion can develop.
Sheet Metal Damage
If the vehicle is damaged and
requires sheet metal repair or
replacement, make sure the body
repair shop applies anti-corrosionmaterial to parts repaired or
replaced to restore corrosion
protection.
Original manufacturer replacement
parts will provide the corrosion
protection while maintaining the
vehicle warranty.
Finish Damage
Quickly repair minor chips and
scratches with touch-up materials
available from your dealer to avoid
corrosion. Larger areas of finish
damage can be corrected in your
dealer's body and paint shop.
Chemical Paint Spotting
Airborne pollutants can fall upon
and attack painted vehicle surfaces
causing blotchy, ring-shaped
discolorations, and small, irregular
dark spots etched into the paint
surface. See
“Finish Care”
previously in this section.
Interior Care
To prevent dirt particle abrasions,
regularly clean the vehicle's interior.
Immediately remove any soils. Note
that newspapers or dark garments
that can transfer color to home
furnishings can also permanently
transfer color to the vehicle's
interior.
Use a soft bristle brush to remove
dust from knobs and crevices on the
instrument cluster. Using a mild
soap solution, immediately remove
hand lotions, sunscreen, and insect
repellent from all interior surfaces or
permanent damage may result.
Your dealer may have products for
cleaning the interior. Use cleaners
specifically designed for the
surfaces being cleaned to prevent
permanent damage. Apply all
cleaners directly to the cleaning
cloth. Do not spray cleaners directly
on any switches or controls.
Cleaners should be removed
quickly. Never allow cleaners to

Black plate (12,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
11-12 Service and Maintenance
Recommended Fluids, Lubricants, and Parts
Recommended Fluids and Lubricants
UsageFluid/Lubricant
Engine Oil Use only engine oil licensed to the dexos1 specification of the proper SAE
viscosity grade. ACDelco dexos1 Synthetic Blend is recommended. See
Engine Oil on page 10-11.
Engine Coolant 50/50 mixture of clean, drinkable water and use only DEX-COOL Coolant.
See Engine Coolant on page 10-19.
Hydraulic Brake System DOT 3 Hydraulic Brake Fluid (GM Part No. 19299818, in Canada 19299819).
Windshield Washer Automotive windshield washer fluid that meets regional freeze protection requirements.
Automatic Transmission DEXRON
®-VI Automatic Transmission Fluid.
Key Lock Cylinders Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in Canada 10953474).
Hood Latch Assembly, Secondary Latch, Pivots, Spring Anchor, and Release Pawl Lubriplate Lubricant Aerosol (GM Part No. 89021668, in
Canada 89021674) or lubricant meeting requirements of NLGI #2 Category
LB or GC-LB.
Hood and Door Hinges Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in Canada 10953474).
Weatherstrip Conditioning Weatherstrip Lubricant (GM Part No. 3634770, in Canada 10953518) or Dielectric Silicone Grease (GM Part No. 12345579, in Canada 10953481).

Black plate (15,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Customer Information 13-15
speed of the vehicle. Refer to the
OnStar Terms and Conditions and
Privacy Statement on the OnStar
website.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences such
as Remote Keyless Entry (RKE)
transmitters for remote door locking/
unlocking and starting, and
in-vehicle transmitters for garagedoor openers. RFID technology in
GM vehicles does not use or record
personal information or link with any
other GM system containing
personal information.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
comply with Part 15 of the Federal
Communications Commission (FCC)
rules and with Industry Canada
Standards RSS‐GEN/210/220/310.
Operation is subject to the following
two conditions:
1. The device may not cause
harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device. Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.

Black plate (1,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
OnStar 14-1
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . 14-1
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . 14-2
Security . . . . . . . . . . . . . . . . . . . . . . 14-2
Navigation . . . . . . . . . . . . . . . . . . . 14-2
Connections . . . . . . . . . . . . . . . . . 14-3
Diagnostics . . . . . . . . . . . . . . . . . . 14-5
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . 14-5
OnStar Overview
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services.
The OnStar system status light is
next to the OnStar buttons. If the
status light is:
.Solid Green: System is ready.
.Flashing Green: On a call.
.Red: Indicates a problem.
Press
Qor call 1-888-4-ONSTAR
(1-888-466-7827) to speak to an
Advisor. Press
=to:
.Make a call, end a call,
or answer an incoming call.
.Give OnStar Hands-Free Calling
voice commands.
.Give OnStar Turn-by-Turn
Navigation voice commands.
Requires the available Directions
and Connections service plan.
Press
Qto connect to a live
Advisor to:
.Verify account information or
update contact information.
.Get driving directions. Requires
the available Directions and
Connections service plan.
.Receive On-Demand
Diagnostics for a check of the
vehicle’s key operating systems.
.Receive Roadside Assistance.

Black plate (6,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
i-6 INDEX
Home Page . . . . . . . . . . . . . . . . . . . . . 7-4
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-4
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . . 3-14
I
Ignition Positions . . . . . . . . 9-15, 9-17
Ignition Transmission LockCheck . . . . . . . . . . . . . . . . . . . . . . . 10-29
Immobilizer . . . . . . . . . . . . . . . . . . . . 2-17
Indicator Vehicle Ahead . . . . . . . . . . . . . . . . 5-22
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . 3-36
Information Energy . . . . . . . . . . . . . . . . . . . . . . . 5-27
Infotainment . . . . . . . . . . . . . . . . . . . . 7-1
Infotainment System . . . . . . . . . . 13-15
Instrument Cluster . . . . . . . . . . . . . . 5-9
Instrument Panel
Storage Area . . . . . . . . . . . . . . . . . . 4-1
Interior Rearview Mirrors . . . . . . . 2-20
Introduction . . . . . . . . . . . . . . . . . . . . . . . iii
J
Jack
Auxiliary . . . . . . . . . . . . . . . . . . . . . . 7-17
Jump Starting . . . . . . . . . .10-71, 10-72
K
Key and Lock Messages . . . . . . . 5-34
Keyless Entry Remote (RKE) System . . . . . . . . 2-3
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
L
Labeling, Tire Sidewall . . . . . . . . 10-44
Lamps Courtesy . . . . . . . . . . . . . . . . . . . . . . . 6-4
Daytime Running (DRL) . . . . . . . 6-2
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Exterior Controls . . . . . . . . . . . . . . . 6-1
Exterior Lamps OffReminder . . . . . . . . . . . . . . . . . . . . 6-1
License Plate . . . . . . . . . . . . . . . 10-34
Malfunction Indicator . . . . . . . . . 5-17 Lamps (cont'd)
Messages . . . . . . . . . . . . . . . . . . . . 5-35
On Reminder . . . . . . . . . . . . . . . . . 5-25
Reading . . . . . . . . . . . . . . . . . . . . . . . 6-5
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . 9-54
Lane Departure Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . 5-22
Lap-Shoulder Belt . . . . . . . . . . . . . 3-15
LATCH System
Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . 3-48
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . 3-41
LED Lighting . . . . . . . . . . . . . . . . . . 10-31
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Illumination Control . . . . . . . . . . . . 6-4
LED . . . . . . . . . . . . . . . . . . . . . . . . 10-31
Lights Airbag Readiness . . . . . . . . . . . . . 5-15
Antilock Brake System(ABS) Warning . . . . . . . . . . . . . . 5-21
Brake System Warning . . . . . . . 5-20
Charging System . . . . . . . . . . . . . 5-17
Cruise Control . . . . . . . . . . . . . . . . 5-25