service schedule CHEVROLET IMPALA 2014 10.G Owners Manual

Black plate (2,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
2014 Chevrolet Impala Owner ManualM
Towing the Vehicle . . . . . . . . . . 10-75
Appearance Care . . . . . . . . . . . 10-77
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-2
Special Application Services . . . . . . . . . . . . . . . . . . . . 11-8
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . 11-9
Recommended Fluids,
Lubricants, and Parts . . . . . . 11-12
Maintenance Records . . . . . . . 11-15
Technical Data . . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2
Customer Information . . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-12
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-13 OnStar
. . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional
Information . . . . . . . . . . . . . . . . . . 14-5
Index . . . . . . . . . . . . . . . . . . . . . i-1

Black plate (33,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Seats and Restraints 3-33
could either prevent proper
deployment of the passenger
airbag(s) or prevent the passenger
sensing system from properly
turning off the passenger airbag(s).
SeePassenger Sensing System on
page 3-27.
If the vehicle has rollover roof-rail
airbags, see Different Size Tires
and Wheels on page 10-59 for
additional important information.
If you have to modify your vehicle
because you have a disability and
you have questions about whether
the modifications will affect the
vehicle's airbag system, or if you
have questions about whether the
airbag system will be affected if the
vehicle is modified for any other
reason, call Customer Assistance.
See Customer Assistance Offices
on page 13-3.Airbag System Check
The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working. See
Airbag Readiness Light on
page 5-15.
{Caution
If an airbag covering is damaged,
opened, or broken, the airbag
may not work properly. Do not
open or break the airbag
coverings. If there are any
opened or broken airbag
coverings, have the airbag
covering and/or airbag module
replaced. For the location of the
airbags, see Where Are the
Airbags? on page 3-22. See your
dealer for service.
Replacing Airbag System
Parts after a Crash
{Warning
A crash can damage the airbag
systems in the vehicle.
A damaged airbag system may
not work properly and may not
protect you and your
passenger(s) in a crash, resulting
in serious injury or even death. To
help make sure the airbag
systems are working properly
after a crash, have them
inspected and any necessary
replacements made as soon as
possible.
If an airbag inflates, you will need to
replace airbag system parts. See
your dealer for service.
If the airbag readiness light stays on
after the vehicle is started or comes
on when you are driving, the airbag
system may not work properly. Have

Black plate (24,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
5-24 Instruments and Controls
When the Light Is On Steady
This indicates that one or more of
the tires are significantly
underinflated.
A Driver Information Center (DIC)
tire pressure message may also
display. SeeTire Messages on
page 5-38. Stop as soon as
possible, and inflate the tires to the
pressure value shown on the Tire
and Loading Information label. See
Tire Pressure on page 10-50.
When the Light Flashes First and
Then Is On Steady
If the light flashes for about a minute
and then stays on, there may be a
problem with the TPMS. If the
problem is not corrected, the light
will come on at every ignition cycle.
See Tire Pressure Monitor
Operation on page 10-52.Engine Oil Pressure Light
{Caution
Lack of proper engine oil
maintenance can damage the
engine. Driving with the engine
oil low can also damage the
engine. The repairs would not be
covered by the vehicle warranty.
Check the oil level as soon as
possible. Add oil if required, but if
the oil level is within the operating
range and the oil pressure is still
low, have the vehicle serviced.
Always follow the maintenance
schedule for changing engine oil.
This light should come on briefly as
the engine is started. If it does not
come on, have the vehicle serviced
by your dealer.
If the light comes on and stays on, it
means that oil is not flowing through
the engine properly. The vehicle
could be low on oil and might have
some other system problem. See
your dealer.
Low Fuel Warning Light
This light is near the fuel gauge and
comes on briefly when the ignition is
turned on as a check to show it is
working.
It also comes on when the fuel tank
is low on fuel. The light turns off
when fuel is added. If it does not,
have the vehicle serviced.

Black plate (33,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Instruments and Controls 5-33
Engine Cooling System
Messages
A/C OFF DUE TO HIGH
ENGINE TEMP
This message displays when the
engine coolant becomes hotter than
the normal operating temperature.
To avoid added strain on a hot
engine, the air conditioning
compressor automatically turns off.
When the coolant temperature
returns to normal, the air
conditioning compressor turns back
on. The vehicle can continue to be
driven.
If this message continues to appear,
have the system repaired by your
dealer as soon as possible to avoid
damage to the engine.
ENGINE OVERHEATED—
IDLE ENGINE
This message displays when the
engine coolant temperature is too
hot. Stop and allow the vehicle to
idle until it cools down.
ENGINE OVERHEATED —
STOP ENGINE
This message displays and a
continuous chime sounds if the
engine cooling system reaches
unsafe temperatures for operation.
Stop and turn off the vehicle as
soon as it is safe to do so to avoid
severe damage. This message
clears when the engine has cooled
to a safe operating temperature.
Engine Oil Messages
CHANGE ENGINE OIL SOON
This message displays when the
engine oil needs to be changed.
When you change the engine oil, be
sure to reset the oil life system. See
Engine Oil Life System on
page 10-14, Driver Information
Center (DIC) on page 5-27, Engine
Oil on page 10-11, and Maintenance
Schedule on page 11-2.
ENGINE OIL HOT, IDLE
ENGINE
This message displays when the
engine oil temperature is too hot.
Stop and allow the vehicle to idle
until it cools down.
ENGINE OIL LOW —ADD OIL
On some vehicles, this message
displays when the engine oil level
may be too low. Check the oil level
before filling to the recommended
level. If the oil is not low and this
message remains on, take the
vehicle to your dealer for service.
See Engine Oil on page 10-11.
OIL PRESSURE LOW —STOP
ENGINE
This message displays if low oil
pressure levels occur. Stop the
vehicle as soon as safely possible
and do not operate it until the cause
of the low oil pressure has been
corrected. Check the oil as soon as
possible and have the vehicle
serviced by your dealer.

Black plate (63,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Driving and Operating 9-63
Vehicles can tow in D (Drive). Shift
the transmission to a lower gear if
the transmission shifts too often
under heavy loads and/or hilly
conditions.
When towing at high altitude on
steep uphill grades, consider the
following: Engine coolant will boil at
a lower temperature than at normal
altitudes. If the engine is turned off
immediately after towing at high
altitude on steep uphill grades, the
vehicle may show signs similar to
engine overheating. To avoid this,
let the engine run while parked,
preferably on level ground, with the
automatic transmission in P (Park)
for a few minutes before turning the
engine off. If the overheat warning
comes on, seeEngine Overheating
on page 10-22.Parking on Hills
{Warning
Parking the vehicle on a hill with
the trailer attached can be
dangerous. If something goes
wrong, the rig could start to move.
People can be injured, and both
the vehicle and the trailer can be
damaged. When possible, always
park the rig on a flat surface.
If parking the rig on a hill:
1. Press the brake pedal, but do not shift into P (Park) yet. Turn
the wheels into the curb if facing
downhill or into traffic if facing
uphill.
2. Have someone place chocks under the trailer wheels.
3. When the wheel chocks are in place, release the regular brakes
until the chocks absorb the load. 4. Reapply the brake pedal. Then
apply the parking brake and shift
into P (Park).
5. Release the brake pedal.Leaving After Parking on a Hill
1. Apply and hold the brake pedal.
2. Start the engine.
3. Shift into a gear.
4. Release the parking brake.
5. Let up on the brake pedal.
6. Drive slowly until the trailer is clear of the chocks.
7. Stop and have someone pick up and store the chocks.
Maintenance when Trailer
Towing
The vehicle needs service more
often when pulling a trailer. See
Maintenance Schedule on
page 11-2. Things that are
especially important in trailer
operation are automatic
transmission fluid, engine oil, axle

Black plate (15,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Vehicle Care 10-15
2. Fully press and release theaccelerator pedal three times
within five seconds.
If the CHANGE ENGINE OIL
SOON message is not on, the
system is reset.
The system is reset when the
CHANGE ENGINE OIL SOON
message is off.
If the CHANGE ENGINE OIL SOON
message comes back on when the
vehicle is started, the engine oil life
system has not been reset. Repeat
the procedure.
Automatic Transmission
Fluid
How to Check Automatic
Transmission Fluid
It is not necessary to check the
transmission fluid level.
A transmission fluid leak is the only
reason for fluid loss. If a leak
occurs, take the vehicle to your
dealer service department and have
it repaired as soon as possible. There is a special procedure for
checking and changing the
transmission fluid. Because this
procedure is difficult, you should
have this done at your dealer
service department. Contact your
dealer for additional information or
the procedure can be found in the
service manual. To purchase a
service manual, see
Service
Publications Ordering Information
on page 13-11.
Change the fluid and filter at the
intervals listed in Maintenance
Schedule on page 11-2, and be sure
to use the fluid listed in
Recommended Fluids and
Lubricants on page 11-12.
Engine Air Cleaner/Filter
The engine air cleaner/filter is in the
engine compartment on the
passenger side of the vehicle. See
Engine Compartment Overview on
page 10-6 for more information on
location.
When to Inspect the Engine Air
Cleaner/Filter
Inspect the air cleaner/filter at the
scheduled maintenance intervals
and replace it at the first oil change
after each 90 000 km (60,000 mi)
interval. See Maintenance Schedule
on page 11-2. If you are driving in
dusty/dirty conditions, inspect the
filter at each engine oil change.
How to Inspect the Engine Air
Cleaner/Filter
To inspect the air cleaner/filter,
remove the filter from the vehicle
and lightly shake the filter to release
loose dust and dirt. If the filter
remains covered with dirt, a new
filter is required.

Black plate (29,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Vehicle Care 10-29
normal effort. If the shift lever
moves out of P (Park), contact
your dealer for service.
Ignition Transmission
Lock Check
If equipped with a key type ignition,
while parked and with the parking
brake set, try to turn the ignition to
LOCK/OFF in each shift lever
position.
.The ignition should turn to
LOCK/OFF only when the shift
lever is in P (Park).
.The ignition key should come
out only in LOCK/OFF.
Contact your dealer if service is
required.
Park Brake and P (Park)
Mechanism Check
{Warning
When you are doing this check,
the vehicle could begin to move.
You or others could be injured
and property could be damaged.
Make sure there is room in front
of the vehicle in case it begins to
roll. Be ready to apply the regular
brake at once should the vehicle
begin to move.
Park on a fairly steep hill, with the
vehicle facing downhill. Keeping
your foot on the regular brake, set
the parking brake.
.To check the parking brake's
holding ability: With the engine
running and the transmission in
N (Neutral), slowly remove foot
pressure from the regular brake
pedal. Do this until the vehicle is
held by the parking brake only.
.To check the P (Park)
mechanism's holding ability:
With the engine running, shift to
P (Park). Then release the
parking brake followed by the
regular brake.
Contact your dealer if service is
required.
Wiper Blade Replacement
Windshield wiper blades should be
inspected for wear or cracking. See
Maintenance Schedule on
page 11-2.
It is a good idea to clean the wiper
blade assembly on a regular basis.
When worn, or when cleaning is
ineffective, replace the wiper blade.
For proper windshield wiper blade
length and type, see Maintenance
Replacement Parts on page 11-13.

Black plate (1,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Service and Maintenance 11-1
Service and
Maintenance
General Information
General Information . . . . . . . . . . 11-1
Maintenance Schedule
Maintenance Schedule . . . . . . . 11-2
Special Application Services
Special ApplicationServices . . . . . . . . . . . . . . . . . . . . 11-8
Additional Maintenance
and Care
Additional Maintenanceand Care . . . . . . . . . . . . . . . . . . . 11-9
Recommended Fluids,
Lubricants, and Parts
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . 11-12
Maintenance Replacement Parts . . . . . . . . . . . . . . . . . . . . . . 11-13
Maintenance Records
Maintenance Records . . . . . . 11-15
General Information
Your vehicle is an important
investment. This section describes
the required maintenance for the
vehicle. Follow this schedule to help
protect against major repair
expenses resulting from neglect or
inadequate maintenance. It may
also help to maintain the value of
the vehicle if it is sold. It is the
responsibility of the owner to have
all required maintenance performed.
Your dealer has trained technicians
who can perform required
maintenance using genuine
replacement parts. They have
up-to-date tools and equipment for
fast and accurate diagnostics. Many
dealers have extended evening and
Saturday hours, courtesy
transportation, and online
scheduling to assist with service
needs.
Your dealer recognizes the
importance of providing
competitively priced maintenance
and repair services. With trained technicians, the dealer is the place
for routine maintenance such as oil
changes and tire rotations and
additional maintenance items like
tires, brakes, batteries, and wiper
blades.
{Caution
Damage caused by improper
maintenance can lead to costly
repairs and may not be covered
by the vehicle warranty.
Maintenance intervals, checks,
inspections, recommended fluids,
and lubricants are important to
keep the vehicle in good working
condition.
The Tire Rotation and Required
Services are the responsibility of the
vehicle owner. It is recommended to
have your dealer perform these
services every 12 000 km/7,500 mi.
Proper vehicle maintenance helps to
keep the vehicle in good working
condition, improves fuel economy,
and reduces vehicle emissions.

Black plate (2,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
11-2 Service and Maintenance
Because of the way people use
vehicles, maintenance needs vary.
There may need to be more
frequent checks and services. The
Additional Required Services -
Normal are for vehicles that:
.Carry passengers and cargo
within recommended limits on
the Tire and Loading Information
label. SeeVehicle Load Limits
on page 9-10.
.Are driven on reasonable road
surfaces within legal driving
limits.
.Use the recommended fuel. See
Recommended Fuel on
page 9-56.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Normal chart.
The Additional Required Services -
Severe are for vehicles that are:
.Mainly driven in heavy city traffic
in hot weather.
.Mainly driven in hilly or
mountainous terrain.
.Frequently towing a trailer.
.Used for high speed or
competitive driving.
.Used for taxi, police, or delivery
service.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Severe chart.
{Warning
Performing maintenance work can
be dangerous and can cause
serious injury. Perform
maintenance work only if the
required information, proper tools,
and equipment are available.
If they are not, see your dealer to
have a trained technician do the
work. See Doing Your Own
Service Work on page 10-3.
Maintenance
Schedule
Owner Checks and Services
At Each Fuel Stop
.Check the engine oil level. See
Engine Oil on page 10-11.
Once a Month
.Check the tire inflation
pressures. See Tire Pressure on
page 10-50.
.Inspect the tires for wear. See
Tire Inspection on page 10-56.
.Check the windshield washer
fluid level. See Washer Fluid on
page 10-24.
Engine Oil Change
When the CHANGE ENGINE OIL
SOON message displays, have the
engine oil and filter changed within
the next 1 000 km/600 mi. If driven
under the best conditions, the
engine oil life system might not
indicate the need for vehicle service

Black plate (5,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Service and Maintenance 11-5
Maintenance Schedule
Additional Required
Services - Normal12000km/7,500mi
24000km/15,000mi
36000km/22,500mi
48000km/30,000mi
60000km/37,500mi
72000km/45,000mi
84000km/52,500mi
96000km/60,000mi
108000km/67,500mi
120000km/75,000mi
132000km/82,500mi
144000km/90,000mi
156000km/97,500mi
168000km/105,000mi 180000km/112,500mi
192000km/120,000mi
204000km/127,500mi
216000km/135,000mi
228000km/142,500mi
240000km/150,000mi
Rotate tires and perform Required Services.
Check engine oil level and oil life percentage.
Change engine oil and filter, if needed.@ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @
Replace passenger compartment air filter. (1)@ @@@@@
Inspect evaporative control system. (2)@ @@
Replace engine air cleaner filter. (3)@
Replace spark plugs. Inspect spark plug wires.@
Change automatic transmission fluid. Change
filter if serviceable.@
Drain and fill engine cooling system. (4)@
Except eAssist: Visually inspect accessory drive
belts. (5)@
eAssist Only: Visually inspect accessory drive
belts. (5)@
Replace brake fluid. (6)@