service CHEVROLET IMPALA 2016 10.G Owners Manual

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S/Canada-9086448) -
2016 - CRC - 5/20/15
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
In Brief . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Keys, Doors, and Windows . . . . . 28
Seats and Restraints . . . . . . . . . . . 52
Storage . . . . . . . . . . . . . . . . . . . . . . . . . 99
Instruments and Controls . . . . . . 103
Lighting . . . . . . . . . . . . . . . . . . . . . . . 148
Infotainment System . . . . . . . . . . 155
Climate Controls . . . . . . . . . . . . . . 181
Driving and Operating . . . . . . . . . 190
Vehicle Care . . . . . . . . . . . . . . . . . . 248
Service and Maintenance . . . . . 324
Technical Data . . . . . . . . . . . . . . . . 337
Customer Information . . . . . . . . . 341
Reporting Safety Defects . . . . . . 351
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 355
Index . . . . . . . . . . . . . . . . . . . . 365

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S/Canada-9086448) -
2016 - CRC - 5/20/15
2 Introduction
Introduction
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem, IMPALA,
and the IMPALA Emblem are
trademarks and/or service marks of
General Motors LLC, its
subsidiaries, affiliates, or licensors.
For vehicles first sold in Canada,
substitute the name "General
Motors of Canada Limited" for
Chevrolet Motor Division wherever it
appears in this manual.
This manual describes features that
may or may not be on the vehicle
because of optional equipment thatwas not purchased on the vehicle,
model variants, country
specifications, features/applications
that may not be available in your
region, or changes subsequent to
the printing of this owner manual.
If the vehicle has the bi-fuel engine,
see the Impala Bi-Fuel supplement
for additional and specific
information on this engine.
Refer to the purchase
documentation relating to your
specific vehicle to confirm the
features.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
Propriétaires Canadiens
A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
savant:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
Danger, Warning, and
Caution
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
Litho in U.S.A.
Part No. 23179989 A First Printing©2015 General Motors LLC. All Rights Reserved.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S/Canada-9086448) -
2016 - CRC - 5/20/15
Introduction 3
{Danger
Danger indicates a hazard with a
high level of risk which will result
in serious injury or death.
{Warning
Warning indicates a hazard that
could result in injury or death.
Caution
Caution indicates a hazard that
could result in property or vehicle
damage.
A circle with a slash through it is a
safety symbol which means“Do
Not,” “Do not do this,” or“Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M: Shown when the owner
manual has additional instructions
or information.
*: Shown when the service
manual has additional instructions
or information.
0: Shown when there is more
information on another page —
“see page.”
Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. For more
information on the symbol, refer to
the Index.
9: Airbag Readiness Light
!:Antilock Brake System (ABS)
g: Audio Steering Wheel Controls
or OnStar®
$: Brake System Warning Light
":Charging System
I: Cruise Control
`:Do Not Puncture
^:Do Not Service
B:Engine Coolant Temperature
O:Exterior Lamps
g: First Responder
_:Flame/Fire Prohibited
.:Fuel Gauge
+: Fuses
3:Headlamp High/Low-Beam
Changer
(: Heated Steering Wheel
j:LATCH System Child Restraints
*:Malfunction Indicator Lamp
::Oil Pressure
O:Power

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S/Canada-9086448) -
2016 - CRC - 5/20/15
20 In Brief
Vehicle Features
Infotainment System
The base radio information is
included in this manual. See the
infotainment manual for information
on the uplevel radios, audio players,
phone, navigation system, and
voice or speech recognition. There
is also information on settings and
downloadable applications (if
equipped).
Radio(s)
O
:Press to turn the system on.
Press and hold to turn it off. When
on, press to mute; press again to
unmute. Turn to increase or
decrease the volume.
RADIO : Press to choose between
FM, AM, and SiriusXM
®,
if equipped.
MEDIA : Press to change the audio
source between USB, SD card,
and AUX.
{: Press to go to the Home Page.
MENU : Press to select a menu.
g:Press to seek the previous
station or track.
l: Press to seek the next station
or track.
See Overview 0157 about these
and other radio features.
Storing Radio Station Presets
Up to 25 preset stations from all
bands can be stored in the favorite
lists in any order. Up to five stations
can be stored in each favorite page
and the number of favorite pages
can be set.
To store the station to a position in
the list, while on the active source
main page, such as AM, FM,
or SiriusXM (if equipped), press and
hold a favorites/soft key button on
the faceplate.
See “Storing Radio Station Presets”
under AM-FM Radio 0161.
Setting the Clock
See Clock (Base Radio) 0107 or
Clock (Uplevel Radio) 0108.
Satellite Radio
Vehicles with a SiriusXM®satellite
radio tuner and a valid SiriusXM
satellite radio subscription can
receive SiriusXM programming.
SiriusXM Satellite Radio
Service
SiriusXM is a satellite radio service
based in the 48 contiguous United
States and 10 Canadian provinces.
SiriusXM satellite radio has a wide
variety of programming and
commercial-free music, coast to
coast, and in digital-quality sound.
A fee is required to receive the
SiriusXM service.
For more information refer to:
. www.siriusxm.com or call
1-866-635-2349 (U.S.).
. www.xmradio.ca or call
1-877-209-0079 (Canada).
See Satellite Radio 0162.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S/Canada-9086448) -
2016 - CRC - 5/20/15
30 Keys, Doors, and Windows
With an active OnStar subscription,
an OnStar Advisor may remotely
unlock the vehicle. SeeOnStar
Overview 0355.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement
0 351.
If there is a decrease in the RKE
operating range:
. Check the distance. The
transmitter may be too far from
the vehicle.
. Check the location. Other
vehicles or objects may be
blocking the signal.
. Check the transmitter's battery.
See “Battery Replacement” later
in this section.
. If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The transmitter functions may work
up to 60 m (197 ft) away from the
vehicle.
Keep in mind that other conditions,
such as those previously stated, can
impact the performance of the
transmitter.
With Remote Start Shown
Q(Lock) : Press to lock all doors.
The turn signal indicators may flash
and/or the horn may sound on the
second press to indicate locking.
See Vehicle Personalization 0138. If Unlocked Door Anti-Lockout is
enabled through vehicle
personalization and the driver door
is open when
Qis pressed, all
doors lock and the driver door will
immediately unlock. See Vehicle
Personalization 0138.
If the passenger door is open when
Qis pressed, all doors lock.
Pressing
Qmay also arm the alarm
system. See Vehicle Alarm System
0 42.
K(Unlock) : Press to unlock the
driver door or all doors. See Vehicle
Personalization 0138.
The turn signal indicators may flash
to indicate unlocking. See Vehicle
Personalization 0138.
Pressing
Kwill disarm the alarm
system. See Vehicle Alarm System
0 42.
Y(Remote Trunk Release) :
Press and hold to release the trunk.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S/Canada-9086448) -
2016 - CRC - 5/20/15
44 Keys, Doors, and Windows
The security light in the instrument
cluster comes on if there is a
problem with arming or disarming
the theft-deterrent system.
When trying to start the vehicle, the
security light comes on briefly when
the ignition is turned on.
If the engine does not start and the
security light stays on, there is a
problem with the system. Turn the
ignition off and try again.
If the engine still does not start, and
the key appears to be undamaged
or the light continues to stay on, try
another ignition key.
If the engine still does not start with
the other key, the vehicle needs
service. If the vehicle does start, the
first key may be damaged. See your
dealer who can service the
theft-deterrent system and have a
new key made.Do not leave the key or device that
disarms or deactivates the
theft-deterrent system in the vehicle.
Immobilizer Operation
(Keyless Access)
This vehicle has a passive
theft-deterrent system.
The system does not have to be
manually armed or disarmed.
The vehicle is automatically
immobilized when the transmitter
leaves the vehicle.
The immobilization system is
disarmed when the ignition button is
pressed and a valid transmitter is
found in the vehicle.
The security light in the instrument
cluster comes on when there is a
problem with arming or disarming
the theft-deterrent system.The system has one or more
transmitters matched to an
immobilizer control unit in your
vehicle. Only a correctly matched
transmitter will start the vehicle.
If the transmitter is ever damaged,
you may not be able to start your
vehicle.
When trying to start the vehicle, the
security light comes on briefly when
the ignition is turned on.
If the engine does not start and the
security light stays on, there is a
problem with the system. Turn the
vehicle off and try again.
If the RKE transmitter appears to be
undamaged, try another transmitter.
Or, you may try placing the
transmitter in the transmitter pocket
in the center console. See
“Starting
the Vehicle with a Low Transmitter
Battery or Wireless Interference”
under Remote Keyless Entry (RKE)
System Operation 030.
If the engine does not start with the
other transmitter or when the
transmitter is in the pocket in the
center console, your vehicle needs
service. See your dealer who can

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S/Canada-9086448) -
2016 - CRC - 5/20/15
Keys, Doors, and Windows 45
service the theft-deterrent system
and have a new transmitter
programmed to the vehicle.
Do not leave the transmitter or
device that disarms or deactivates
the theft-deterrent system in the
vehicle.Exterior Mirrors
Convex Mirrors
Caution
A convex mirror can make things,
like other vehicles, look farther
away than they really are. If you
cut too sharply into the right lane,
you could hit a vehicle on the
right. Check the inside mirror or
glance over your shoulder before
changing lanes.
The passenger side mirror is convex
shaped. A convex mirror's surface is
curved so more can be seen from
the driver seat.
Power Mirrors
1. Move the selector switch to L (Left) or R (Right) to choose
the driver or passenger mirror.
2. Press one of the four arrows to move the mirror.
3. Move the selector switch to
)
to deselect the mirror.
Exterior Automatic Dimming
Mirror
The vehicle may have a driver
exterior automatic dimming mirror
that will automatically adjust for the
glare of headlamps behind.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S/Canada-9086448) -
2016 - CRC - 5/20/15
60 Seats and Restraints
If the memory position is still not
recalling, see your dealer for
service.
Heated and Ventilated
Front Seats
{Warning
If you cannot feel temperature
change or pain to the skin, the
seat heater may cause burns. To
reduce the risk of burns, people
with such a condition should use
care when using the seat heater,
especially for long periods of
time. Do not place anything on
the seat that insulates against
heat, such as a blanket, cushion,
cover, or similar item. This may
cause the seat heater to
overheat. An overheated seat
heater may cause a burn or may
damage the seat.
Heated and Ventilated Seat
Buttons Shown, Heated Seat Buttons Similar
If available, the buttons are on the
center console. To operate, the
ignition must be on.
I(Heated Seatback) : If available,
press to heat the driver or
passenger seatback only.
J(Heated Seat and Seatback) :
Press to heat the driver or
passenger seat cushion and
seatback.
C(Ventilated Seat) : If available,
press to ventilate the driver or
passenger seat. A ventilated seat has a fan that pulls or pushes air
through the seat. The air is not
cooled.
An indicator light on the button turns
on when the heated or ventilated
seat is on.
Press the button once for the
highest setting. With each press of
the button, the seat will change to
the next lower setting, and then to
the off setting. The lights near the
button indicate three for the highest
setting and one for the lowest. If the
heated seats are on high, the level
may automatically be lowered after
approximately 30 minutes.
The passenger seat may take
longer to heat up.
Remote Start Auto Heated and
Ventilated Seats
During a remote start, the heated or
ventilated seats (if available) can be
turned on automatically. When it is
cold outside, the heated seats turn
on, and when it is hot outside the
ventilated seats turn on. The heated
or ventilated seats are canceled
when the ignition is turned on. Press

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S/Canada-9086448) -
2016 - CRC - 5/20/15
Seats and Restraints 75
Additional windshield breakage may
also occur from the front outboard
passenger airbag.
.Airbags are designed to inflate
only once. After an airbag
inflates, you will need some new
parts for the airbag system.
If you do not get them, the
airbag system will not be there
to help protect you in another
crash. A new system will include
airbag modules and possibly
other parts. The service manual
for the vehicle covers the need
to replace other parts.
. The vehicle has a crash sensing
and diagnostic module which
records information after a
crash. See Vehicle Data
Recording and Privacy 0352
and Event Data Recorders
0 353.
. Let only qualified technicians
work on the airbag systems.
Improper service can mean that
an airbag system will not work
properly. See your dealer for
service.Passenger Sensing
System
The vehicle has a passenger
sensing system for the front
outboard passenger position. The
passenger airbag status indicator
will light on the overhead console
when the vehicle is started.
United States
Canada
The words ON and OFF or the
symbol for on and off will be visible
during the system check. See
Passenger Airbag Status Indicator
0 118. The passenger sensing system
turns off the front outboard
passenger frontal airbag and knee
airbag, under certain conditions. No
other airbag is affected by the
passenger sensing system.
The passenger sensing system
works with sensors that are part of
the front outboard passenger seat.
The sensors are designed to detect
the presence of a properly seated
occupant and determine if the front
outboard passenger frontal airbag
and knee airbag should be allowed
to inflate or not.
According to accident statistics,
children are safer when properly
secured in a rear seat in a correct
child restraint for their weight
and size.
Whenever possible, children aged
12 and under should be secured in
a rear seating position.
Never put a rear-facing child seat in
the front. This is because the risk to
the rear-facing child is so great,
if the airbag inflates.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S/Canada-9086448) -
2016 - CRC - 5/20/15
Seats and Restraints 77
wear a safety belt properly—
whether or not there is an airbag for
that person.
{Warning
If the airbag readiness light ever
comes on and stays on, it means
that something may be wrong
with the airbag system. To help
avoid injury to yourself or others,
have the vehicle serviced right
away. See Airbag Readiness
Light 0118 for more information,
including important safety
information.
If the On Indicator Is Lit for a
Child Restraint
The passenger sensing system is
designed to turn off the front
outboard passenger frontal airbag
and knee airbag if the system
determines that an infant is present
in a child restraint. If a child restraint
has been installed and the on
indicator is lit:
1. Turn the vehicle off. 2. Remove the child restraint from
the vehicle.
3. Remove any additional items from the seat such as blankets,
cushions, seat covers, seat
heaters, or seat massagers.
4. Reinstall the child restraint following the directions
provided by the child restraint
manufacturer and refer to
Securing Child Restraints
(Rear Seat) 094 orSecuring
Child Restraints (Front
Passenger Seat) 096.
5. If, after reinstalling the child restraint and restarting the
vehicle, the on indicator is still
lit, turn the vehicle off. Then
slightly recline the vehicle
seatback and adjust the seat
cushion, if adjustable, to make
sure that the vehicle seatback
is not pushing the child
restraint into the seat cushion.
Also make sure the child
restraint is not trapped under
the vehicle head restraint. If this happens, adjust the head
restraint. See
Head Restraints
0 53.
6. Restart the vehicle. The passenger sensing system
may or may not turn off the
airbags for a child in a child
restraint depending upon the
child's size. It is better to
secure a child restraint in a
rear seat.
If the Off Indicator Is Lit for an
Adult-Size Occupant